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Knowledge manager vs director of managed services

The differences between knowledge managers and directors of managed services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a knowledge manager and a director of managed services. Additionally, a director of managed services has an average salary of $120,859, which is higher than the $83,879 average annual salary of a knowledge manager.

The top three skills for a knowledge manager include content management, DOD and powerpoint. The most important skills for a director of managed services are oversight, cloud, and project management.

Knowledge manager vs director of managed services overview

Knowledge ManagerDirector Of Managed Services
Yearly salary$83,879$120,859
Hourly rate$40.33$58.11
Growth rate16%16%
Number of jobs23,261117,659
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 61%
Average age4747
Years of experience88

What does a knowledge manager do?

A knowledge manager is primarily in charge of developing strategies to coordinate a company's resources and unite efforts for a healthier and efficient workflow. Their responsibilities include overseeing the knowledge management team, organizing the company's databases, spearheading the knowledge management programs and projects, answering inquiries, processing requisitions, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a knowledge manager, it is essential to lead and encourage teams to reach department goals, all while implementing the company's policies and regulations.

What does a director of managed services do?

A director of managed services is in charge of overseeing the business processes in an organization, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around setting goals and objectives, managing the workforce, spearheading projects and campaigns, devising strategies to optimize services, and coordinating with analysts to identify new business opportunities. Furthermore, as a director, it is essential to lead and encourage the workforce to reach new heights, all while implementing the company's policies and regulations.

Knowledge manager vs director of managed services salary

Knowledge managers and directors of managed services have different pay scales, as shown below.

Knowledge ManagerDirector Of Managed Services
Average salary$83,879$120,859
Salary rangeBetween $60,000 And $116,000Between $80,000 And $182,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateArizonaCalifornia
Best paying companyKoch IndustriesGoogle
Best paying industryPharmaceuticalRetail

Differences between knowledge manager and director of managed services education

There are a few differences between a knowledge manager and a director of managed services in terms of educational background:

Knowledge ManagerDirector Of Managed Services
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Knowledge manager vs director of managed services demographics

Here are the differences between knowledge managers' and directors of managed services' demographics:

Knowledge ManagerDirector Of Managed Services
Average age4747
Gender ratioMale, 54.7% Female, 45.3%Male, 65.4% Female, 34.6%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.7% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.7% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between knowledge manager and director of managed services duties and responsibilities

Knowledge manager example responsibilities.

  • Lead the development of the complete content architecture for the global intranet sites and manage the overall content management process.
  • Manage the RFP, presentation and sales content databases and sources of information.
  • Lead global team in creating policies and procedures, training, and ITIL processes for a major outsource services customer.
  • Manage successful achievement of ITIL driven SLA and customer-specific deliverables.
  • Manage the implementation of Sarbanes/Oxley (SOX) requirements and recommendations in conjunction with internal and external auditors.
  • Work with basic HTML, JavaScript, and CSS to manipulate appearance and function of company website.
  • Show more

Director of managed services example responsibilities.

  • Pioneer and manage first unix-base practice with Lawson ERP implementations.
  • Partner with the compliance team to define SOX procedures to manage MFG/PRO ERP.
  • Manage the effort to implement standards for the desktop, UNIX, and NT environments.
  • Project are accomplished using VMWare technology and this are the enabler for the technical sales team.
  • Lead implementation and expansion of monitoring and automation tools for AIX, Linux and DBMS and HTTP environments.
  • Manage all network activities including desktops, Intel servers, UNIX servers, PBX, printers, and telecommunication.
  • Show more

Knowledge manager vs director of managed services skills

Common knowledge manager skills
  • Content Management, 9%
  • DOD, 7%
  • PowerPoint, 6%
  • Project Management, 6%
  • Knowledge Management Strategy, 5%
  • Harvest, 4%
Common director of managed services skills
  • Oversight, 6%
  • Cloud, 6%
  • Project Management, 5%
  • Portfolio, 5%
  • Healthcare, 5%
  • Infrastructure, 4%

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