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The differences between knowledge managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a knowledge manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $83,879 average annual salary of a knowledge manager.
The top three skills for a knowledge manager include content management, DOD and powerpoint. The most important skills for an engagement manager are project management, analytics, and customer service.
| Knowledge Manager | Engagement Manager | |
| Yearly salary | $83,879 | $112,413 |
| Hourly rate | $40.33 | $54.04 |
| Growth rate | 16% | 16% |
| Number of jobs | 23,261 | 166,237 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 70% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A knowledge manager is primarily in charge of developing strategies to coordinate a company's resources and unite efforts for a healthier and efficient workflow. Their responsibilities include overseeing the knowledge management team, organizing the company's databases, spearheading the knowledge management programs and projects, answering inquiries, processing requisitions, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a knowledge manager, it is essential to lead and encourage teams to reach department goals, all while implementing the company's policies and regulations.
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
Knowledge managers and engagement managers have different pay scales, as shown below.
| Knowledge Manager | Engagement Manager | |
| Average salary | $83,879 | $112,413 |
| Salary range | Between $60,000 And $116,000 | Between $84,000 And $150,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | Arizona | New York |
| Best paying company | Koch Industries | L.E.K. Consulting |
| Best paying industry | Pharmaceutical | Professional |
There are a few differences between a knowledge manager and an engagement manager in terms of educational background:
| Knowledge Manager | Engagement Manager | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between knowledge managers' and engagement managers' demographics:
| Knowledge Manager | Engagement Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 54.7% Female, 45.3% | Male, 61.3% Female, 38.7% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.7% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |