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Lan technician vs desk support technician

The differences between lan technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lan technician and a desk support technician. Additionally, a lan technician has an average salary of $51,613, which is higher than the $40,715 average annual salary of a desk support technician.

The top three skills for a lan technician include windows server, desk support and troubleshoot. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

Lan technician vs desk support technician overview

LAN TechnicianDesk Support Technician
Yearly salary$51,613$40,715
Hourly rate$24.81$19.57
Growth rate5%10%
Number of jobs68,557130,485
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 48%
Average age4342
Years of experience22

Lan technician vs desk support technician salary

Lan technicians and desk support technicians have different pay scales, as shown below.

LAN TechnicianDesk Support Technician
Average salary$51,613$40,715
Salary rangeBetween $38,000 And $69,000Between $26,000 And $62,000
Highest paying City-South San Francisco, CA
Highest paying state-California
Best paying company-BNY Mellon
Best paying industry-Technology

Differences between lan technician and desk support technician education

There are a few differences between a lan technician and a desk support technician in terms of educational background:

LAN TechnicianDesk Support Technician
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 48%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Lan technician vs desk support technician demographics

Here are the differences between lan technicians' and desk support technicians' demographics:

LAN TechnicianDesk Support Technician
Average age4342
Gender ratioMale, 90.0% Female, 10.0%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.7% White, 63.9% American Indian and Alaska Native, 0.3%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between lan technician and desk support technician duties and responsibilities

Lan technician example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Install and configure server equipment and troubleshoot for accurate network connectivity, performance and network service levels.
  • Install, test and maintain personal computers, wireless access points, routers, and telecommunications switches.
  • Perform various duties working with computer hardware, software applications and peripherals utilize in PUSD student and staff workstations.
  • Base install server OS's.
  • Install TCP/IP software and setup IP addresses.
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Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
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Lan technician vs desk support technician skills

Common lan technician skills
  • Windows Server, 8%
  • Desk Support, 6%
  • Troubleshoot, 6%
  • Network Printers, 5%
  • Remote Desktop, 5%
  • Switches, 5%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

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