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The differences between litigation support specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a litigation support specialist and a client support specialist. Additionally, a litigation support specialist has an average salary of $64,690, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a litigation support specialist include litigation, defense counsel and electronic discovery. The most important skills for a client support specialist are customer service, client support, and client service.
| Litigation Support Specialist | Client Support Specialist | |
| Yearly salary | $64,690 | $39,585 |
| Hourly rate | $31.10 | $19.03 |
| Growth rate | 10% | 10% |
| Number of jobs | 110,360 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 62% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A litigation support professional serves as an apprentice of an attorney in dealing with complicated legal issues. They are responsible for creating and maintaining data systems, retrieving records, and assisting in legal cases or lawsuits. Also, they are the one who organizes and analyzes documents from a database and does the case review. A support professional also supports the company and law firm in any way possible. This is why this career plays an important role in reducing the workload of an attorney, especially with complex lawsuits.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Litigation support specialists and client support specialists have different pay scales, as shown below.
| Litigation Support Specialist | Client Support Specialist | |
| Average salary | $64,690 | $39,585 |
| Salary range | Between $42,000 And $98,000 | Between $29,000 And $53,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Cornerstone Research | NTT Data International L.L.C. |
| Best paying industry | Professional | Manufacturing |
There are a few differences between a litigation support specialist and a client support specialist in terms of educational background:
| Litigation Support Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between litigation support specialists' and client support specialists' demographics:
| Litigation Support Specialist | Client Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 46.0% Female, 54.0% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |