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The differences between litigation support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a litigation support specialist and a support specialist. Additionally, a litigation support specialist has an average salary of $64,690, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a litigation support specialist include litigation, defense counsel and electronic discovery. The most important skills for a support specialist are customer service, patients, and mental health.
| Litigation Support Specialist | Support Specialist | |
| Yearly salary | $64,690 | $40,782 |
| Hourly rate | $31.10 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 110,360 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A litigation support professional serves as an apprentice of an attorney in dealing with complicated legal issues. They are responsible for creating and maintaining data systems, retrieving records, and assisting in legal cases or lawsuits. Also, they are the one who organizes and analyzes documents from a database and does the case review. A support professional also supports the company and law firm in any way possible. This is why this career plays an important role in reducing the workload of an attorney, especially with complex lawsuits.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Litigation support specialists and support specialists have different pay scales, as shown below.
| Litigation Support Specialist | Support Specialist | |
| Average salary | $64,690 | $40,782 |
| Salary range | Between $42,000 And $98,000 | Between $25,000 And $64,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Cornerstone Research | Microsoft |
| Best paying industry | Professional | Technology |
There are a few differences between a litigation support specialist and a support specialist in terms of educational background:
| Litigation Support Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between litigation support specialists' and support specialists' demographics:
| Litigation Support Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 46.0% Female, 54.0% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |