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Mailroom manager vs front desk manager

The differences between mailroom managers and front desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a mailroom manager and a front desk manager. Additionally, a mailroom manager has an average salary of $41,680, which is higher than the $40,802 average annual salary of a front desk manager.

The top three skills for a mailroom manager include USPS, office equipment and mailroom operations. The most important skills for a front desk manager are front desk operations, reservations, and customer service.

Mailroom manager vs front desk manager overview

Mailroom ManagerFront Desk Manager
Yearly salary$41,680$40,802
Hourly rate$20.04$19.62
Growth rate-4%-
Number of jobs22,17554,551
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 47%
Average age4747
Years of experience66

Mailroom manager vs front desk manager salary

Mailroom managers and front desk managers have different pay scales, as shown below.

Mailroom ManagerFront Desk Manager
Average salary$41,680$40,802
Salary rangeBetween $31,000 And $55,000Between $27,000 And $59,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-RH
Best paying industry-Hospitality

Differences between mailroom manager and front desk manager education

There are a few differences between a mailroom manager and a front desk manager in terms of educational background:

Mailroom ManagerFront Desk Manager
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Mailroom manager vs front desk manager demographics

Here are the differences between mailroom managers' and front desk managers' demographics:

Mailroom ManagerFront Desk Manager
Average age4747
Gender ratioMale, 69.8% Female, 30.2%Male, 31.4% Female, 68.6%
Race ratioBlack or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between mailroom manager and front desk manager duties and responsibilities

Mailroom manager example responsibilities.

  • Manage all incoming and outgoing USPS mail and messenger packages.
  • Maintain and accomplish all aspects of payroll for the department.
  • Understand, administer and manage the contract that exists between the contractor and the client (SCE).
  • Coordinate all daily outgoing mail pickups within USPS and other courier services.
  • Develop and maintain procedural charts, reports, files, schedules, payroll information, and key contacts information.
  • Verified/Validate arrangement of electrical/electronic equipment, power loads for equipment, piping, and HVAC systems.
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Front desk manager example responsibilities.

  • Manage vendor relationships in support of CRM and sales reporting projects.
  • Serve as a point of escalation for guest problem resolution and manage all VIP special guests and execution of requests.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct a team of three, successfully providing resolution to daily incidents, meeting SLA and KPI objectives.
  • Supervise entire front of the house functions including front desk and concierge personnel, bell staff and PBX associates.
  • Utilize Marriott policies and procedures to train new employees and keep proper records to relay training progress to hotel supervisors.
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Mailroom manager vs front desk manager skills

Common mailroom manager skills
  • USPS, 14%
  • Office Equipment, 12%
  • Mailroom Operations, 12%
  • DHL, 10%
  • Payroll, 9%
  • Mailroom Equipment, 5%
Common front desk manager skills
  • Front Desk Operations, 16%
  • Reservations, 15%
  • Customer Service, 11%
  • Guest Service, 8%
  • Room Availability, 5%
  • Customer Satisfaction, 5%

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