Mailroom manager vs support manager

The differences between mailroom managers and support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a mailroom manager and a support manager. Additionally, a support manager has an average salary of $90,297, which is higher than the $41,680 average annual salary of a mailroom manager.

The top three skills for a mailroom manager include USPS, office equipment and mailroom operations. The most important skills for a support manager are project management, technical support, and powerpoint.

Mailroom manager vs support manager overview

	Mailroom Manager	Support Manager
Yearly salary	$41,680	$90,297
Hourly rate	$20.04	$43.41
Growth rate	-4%	6%
Number of jobs	22,175	172,628
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 51%
Average age	47	47
Years of experience	6	6

Mailroom manager vs support manager salary

Mailroom managers and support managers have different pay scales, as shown below.

	Mailroom Manager	Support Manager
Average salary	$41,680	$90,297
Salary range	Between $31,000 And $55,000	Between $58,000 And $140,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Meta
Best paying industry	-	Finance

Differences between mailroom manager and support manager education

There are a few differences between a mailroom manager and a support manager in terms of educational background:

	Mailroom Manager	Support Manager
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Mailroom manager vs support manager demographics

Here are the differences between mailroom managers' and support managers' demographics:

	Mailroom Manager	Support Manager
Average age	47	47
Gender ratio	Male, 69.8% Female, 30.2%	Male, 59.8% Female, 40.2%
Race ratio	Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between mailroom manager and support manager duties and responsibilities

Mailroom manager example responsibilities.

Manage all incoming and outgoing USPS mail and messenger packages.
Maintain and accomplish all aspects of payroll for the department.
Understand, administer and manage the contract that exists between the contractor and the client (SCE).
Coordinate all daily outgoing mail pickups within USPS and other courier services.
Develop and maintain procedural charts, reports, files, schedules, payroll information, and key contacts information.
Verified/Validate arrangement of electrical/electronic equipment, power loads for equipment, piping, and HVAC systems.

Support manager example responsibilities.

Lead the team to a successful ISO audit with commendation for processes and documentation.
Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.

Mailroom manager vs support manager skills

Common mailroom manager skills

USPS, 14%
Office Equipment, 12%
Mailroom Operations, 12%
DHL, 10%
Payroll, 9%
Mailroom Equipment, 5%

Common support manager skills

Project Management, 7%
Technical Support, 6%
PowerPoint, 6%
Windows, 6%
Logistics, 5%
Support Services, 5%