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Manager, custom support and services vs billing manager

The differences between managers, custom support and services and billing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager, custom support and services and a billing manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $36,936 average annual salary of a manager, custom support and services.

The top three skills for a manager, custom support and services include support services, patients and customer satisfaction. The most important skills for a billing manager are patients, customer service, and billing procedures.

Manager, custom support and services vs billing manager overview

Manager, Custom Support And ServicesBilling Manager
Yearly salary$36,936$77,507
Hourly rate$17.76$37.26
Growth rate6%17%
Number of jobs235,58038,709
Job satisfaction-3
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 46%
Average age4747
Years of experience66

What does a manager, custom support and services do?

A manager of custom support and services is in charge of overseeing and managing business operations, ensuring smooth workflow and client satisfaction. Their responsibilities revolve around optimizing customer service operations, performing research and analysis to identify ways on how to serve clients better, determining market and customer needs, and improving current customer support services. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

Manager, custom support and services vs billing manager salary

Managers, custom support and services and billing managers have different pay scales, as shown below.

Manager, Custom Support And ServicesBilling Manager
Average salary$36,936$77,507
Salary rangeBetween $22,000 And $60,000Between $52,000 And $114,000
Highest paying CityBuffalo, NYSan Jose, CA
Highest paying stateNew YorkNew Jersey
Best paying companyGoogleGoogle
Best paying industryTechnologyUtilities

Differences between manager, custom support and services and billing manager education

There are a few differences between a manager, custom support and services and a billing manager in terms of educational background:

Manager, Custom Support And ServicesBilling Manager
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityCalifornia State University - Bakersfield

Manager, custom support and services vs billing manager demographics

Here are the differences between managers, custom support and services' and billing managers' demographics:

Manager, Custom Support And ServicesBilling Manager
Average age4747
Gender ratioMale, 42.6% Female, 57.4%Male, 17.7% Female, 82.3%
Race ratioBlack or African American, 9.6% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7%Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between manager, custom support and services and billing manager duties and responsibilities

Manager, custom support and services example responsibilities.

  • Achieve ISO 9001-2000 certification for supply chain.
  • Lead assimilation activities, and execute tactical plans to integrate an additional EDI messaging support unit, acquire by OpenText.
  • Manage conversion from proprietary CRM to SalesForce.com.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Ensure successful compliance for ITIL, SAS 70 and SOX audits.
  • Fix problems on client's server using SQL.
  • Show more

Billing manager example responsibilities.

  • Manage, extract, and process EHRs by request.
  • Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
  • Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
  • Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
  • Credential providers with Medicare, Medicaid and commercial carriers.
  • Approve and post all A/R adjustments via PeopleSoft.
  • Show more

Manager, custom support and services vs billing manager skills

Common manager, custom support and services skills
  • Support Services, 12%
  • Patients, 7%
  • Customer Satisfaction, 6%
  • Technical Support, 6%
  • Data Entry, 6%
  • Service Delivery, 4%
Common billing manager skills
  • Patients, 14%
  • Customer Service, 9%
  • Billing Procedures, 6%
  • Revenue Cycle, 4%
  • Financial Reports, 4%
  • Medicaid, 4%

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