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The differences between managers, custom support and services and billing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager, custom support and services and a billing manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $36,936 average annual salary of a manager, custom support and services.
The top three skills for a manager, custom support and services include support services, patients and customer satisfaction. The most important skills for a billing manager are patients, customer service, and billing procedures.
| Manager, Custom Support And Services | Billing Manager | |
| Yearly salary | $36,936 | $77,507 |
| Hourly rate | $17.76 | $37.26 |
| Growth rate | 6% | 17% |
| Number of jobs | 235,580 | 38,709 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 46% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A manager of custom support and services is in charge of overseeing and managing business operations, ensuring smooth workflow and client satisfaction. Their responsibilities revolve around optimizing customer service operations, performing research and analysis to identify ways on how to serve clients better, determining market and customer needs, and improving current customer support services. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.
A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.
Managers, custom support and services and billing managers have different pay scales, as shown below.
| Manager, Custom Support And Services | Billing Manager | |
| Average salary | $36,936 | $77,507 |
| Salary range | Between $22,000 And $60,000 | Between $52,000 And $114,000 |
| Highest paying City | Buffalo, NY | San Jose, CA |
| Highest paying state | New York | New Jersey |
| Best paying company | ||
| Best paying industry | Technology | Utilities |
There are a few differences between a manager, custom support and services and a billing manager in terms of educational background:
| Manager, Custom Support And Services | Billing Manager | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | Northwestern University | California State University - Bakersfield |
Here are the differences between managers, custom support and services' and billing managers' demographics:
| Manager, Custom Support And Services | Billing Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 42.6% Female, 57.4% | Male, 17.7% Female, 82.3% |
| Race ratio | Black or African American, 9.6% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |