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Manager, systems and technology vs information technology support manager

The differences between managers, systems and technology and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a manager, systems and technology and an information technology support manager. Additionally, a manager, systems and technology has an average salary of $121,942, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a manager, systems and technology include project management, architecture and technical support. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Manager, systems and technology vs information technology support manager overview

Manager, Systems And TechnologyInformation Technology Support Manager
Yearly salary$121,942$104,424
Hourly rate$58.63$50.20
Growth rate16%16%
Number of jobs159,638162,131
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Average age4747
Years of experience88

What does a manager, systems and technology do?

A systems and technology manager oversees planning, maintenance, and operations of information systems. The responsibilities of this position include discussing ways in which IT can help the organization achieve its goals, training end users on the use of present systems and databases, overseeing tech support teams, integrating information systems, guiding the technological direction of the organization, coordinating large projects such as software and hardware installation, designing programs and systems, and implementing websites.

What does an information technology support manager do?

Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.

Manager, systems and technology vs information technology support manager salary

Managers, systems and technology and information technology support managers have different pay scales, as shown below.

Manager, Systems And TechnologyInformation Technology Support Manager
Average salary$121,942$104,424
Salary rangeBetween $90,000 And $164,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateWashingtonWashington
Best paying companyGoogleClinica Sierra Vista
Best paying industryTechnologyFinance

Differences between manager, systems and technology and information technology support manager education

There are a few differences between a manager, systems and technology and an information technology support manager in terms of educational background:

Manager, Systems And TechnologyInformation Technology Support Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Manager, systems and technology vs information technology support manager demographics

Here are the differences between managers, systems and technology' and information technology support managers' demographics:

Manager, Systems And TechnologyInformation Technology Support Manager
Average age4747
Gender ratioMale, 83.9% Female, 16.1%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between manager, systems and technology and information technology support manager duties and responsibilities

Manager, systems and technology example responsibilities.

  • Achieve SOX compliance by satisfying all network maps, software/hardware requirements.
  • Create UNIX shell scripts to automate system administration processes and tasks.
  • Schedule, execute and manage a company wide ERP conversion project as well as various I.T.
  • Manage division security requests and maintain adherence to SOX compliance requirements.
  • Conduct a risk assessment, and redesign infrastructure to centrally manage firewalls, with improve site-to-site VPN connectivity.
  • Lead development and implementation of security infrastructure for client facing FFOS portfolio management workstation and back end data security requirements.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Manager, systems and technology vs information technology support manager skills

Common manager, systems and technology skills
  • Project Management, 13%
  • Architecture, 13%
  • Technical Support, 9%
  • DOD, 5%
  • Java, 5%
  • Software Development, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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