Global Marketing Strategist - Citrix
Marketing team member job in Juneau, AK
The Global Marketing Strategist oversees marketing strategy development and campaign planning/ execution for Citrix. An all-rounder in marketing, you will be experienced in developing/ implementing go-to-market and global marketing plans utilizing both digital and field marketing tactics to increase Arrow's market share, visibility and develop pipeline in line with organization priorities and business plans. A natural communicator, you will collaborate with global teams across multiple geographies and form a high level of rapport with internal and external stakeholders.
**What You'll Be Doing:**
+ Develops, plans and leads the execution of global marketing strategy and experiences to promote Citrix targeting both partner ecosystem audiences and targeted end customers, using modern marketing capabilities
+ Responsible for the full marketing mix: to recruit, enable, and grow IT partners and develop net new business through global demand generation programs targeting end customers
+ Liaise with global and regional marketing teams and stakeholders to build synergies and work collaboratively.
+ Monitor global campaign KPIs and results in line with business expectation, responsible for regular communication of results to global stakeholders.
+ Uses advanced understanding of Citrix go-to-market strategies, product positioning and messaging and target audiences/personas to create high-impact marketing campaigns that generate sales ready leads from suitable buyers.
+ Owns global Citrix marketing budget to deliver ROI against marketing plans, through effective marketing execution, leveraging Arrow ECS Performance Marketing Team.
+ Analyzes and articulates campaign effectiveness and metrics to Arrow, including but not limited to MQLs, Pipeline Value and Estimated Revenue. Proposes creative ideas to maximize the impact of campaigns and drive growth.
+ Manages and governs regional marketing campaign budget requests. Governs and approves spend of marketing budgets to regional and partner marketing plans, ensuring plans sit within global frameworks and align to business plans.
**What We Are Looking For:**
Requirements:
+ 5 to 7 years of global marketing experience
+ Minimum 3 years of experience in strategic marketing plan creation
+ Experience in the IT sector is required
+ Experience in developing demand generation programs to multi-persona buying groups
+ Experience developing muti-tactic campaigns for multi region execution utilizing digital marketing, field marketing (event experience a must) and Account Based Marketing techniques.
+ Experience in developing marketing plans both to and through channel ecosystem partners.
Qualities:
+ Team player, with strong interpersonal service skills
+ Ability to work in a fast-paced environment and handle several projects and multiple stakeholders at one time
Skills:
+ Strong writing, presentation and communication skills
+ Proficient in Microsoft Office products
**Work Arrangement:**
Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
**What's In It For You?**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Medical, Dental, Vision Insurance
+ 401k, With Matching Contributions
+ Short-Term/Long-Term Disability Insurance
+ Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
+ Paid Time Off (including sick, holiday, vacation, etc.)
+ Tuition Reimbursement
+ Growth Opportunities
+ And more!
**Annual Hiring Range/Hourly Rate:**
$89,900.00 - $132,000.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
**Location:**
US-FL-Florida (Remote Employees)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
**Time Type:**
Full time
**Job Category:**
Marketing and Communications
**EEO Statement:**
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) (https://cdn.phenompeople.com/CareerConnectResources/ARELUS/documents/EqualEmploymentOpportunityPolicy\_UnitedStates\_2024-***********40.pdf)
_We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application._
_In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information._
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Social Media Manager
Marketing team member job in Anchorage, AK
CRYPTOCURRENCY FANATIC WITH SOCIAL NETWORKING EXPERIENCE
SEEKING DYNAMIC, HIGHLY ORGANIZED SOCIAL MEDIA MANAGER TO INTERFACE WITH A GLOBAL COMMODITIES MARKET. THE RIGHT APPLICANT WILL HAVE TWO OR MORE YEARS EXPERIENCE WITH FACEBOOK PAGE MANAGER, TWITTER, LINKEDIN, AND OTHER SOCIAL MEDIA VENUES. MUST BE ABLE TO DEMONSTRATE ABILITY TO ENGAGE AUDIENCE AND DRIVE TRAFFIC TO MULTIPLE WEBSITES. ESTABLISHED SOCIAL CONNECTIONS WITH CRYPTOCURRENCY OR LATEST TECH PERSONALITIES IS STRONGLY PREFERRED - FAMILIARITY WITH CRYPTOCURRENCY, LATEST TECH, AND GLOBAL ECONOMIC ISSUES IS A PLUS. MUST BE A SELF-STARTER AND ENTHUSIASTIC. HOURS VARY BY DEMAND.
Manager of Marketing
Marketing team member job in Anchorage, AK
Hiring Range $87,921.60 to $117,235.73
Pay Range $87,921.60 to $131,892.80
Summary of Job Responsibilities:
The Southcentral Foundation (SCF) Manager of Marketing is responsible for the marketing, advertising, and social media strategies of the Corporate Communications department at Southcentral Foundation. Responsibilities include setting goals and timelines for carrying out marketing campaigns, daily operations and supervision of the marketing team, determining appropriate marketing channels, and evaluating the success of marketing methods. The Manager of Marketing will build marketing plans, execute marketing campaigns, and develop and implement Southcentral Foundation's brand strategy. The Manager of Marketing will lead efforts in developing and implementing marketing strategy, market research, digital marketing, and managing corporate social media accounts.
Qualifications:
SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of
a Native Community that enjoys physical, mental, emotional and spiritual wellness,
and mission of
working together with the Native Community to achieve wellness through health and related services
:
Bachelor's degree in marketing, business, journalism, digital marketing, advertising, public relations, communications, or related field; OR equivalent combination of education and experience.
Four (4) years of professional experience in marketing, public relations, communications, journalism, business development; OR demonstrated proficiency as a Senior Marketing Specialist or Senior Communications Specialist at Southcentral Foundation.
Native Preference:
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference.
Employee Health Requirements:
Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, and T-dap (Tetanus - Diphtheria - Pertussis), COVID Vaccine.
Professional, Affiliate Marketing
Marketing team member job in Juneau, AK
**Professional, Affiliate Marketing** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. (***************************************************************************************************************************************************
**Purpose of Role**
The role of Professional Affiliate Marketing will help manage the Affiliate program for North America. Key responsibilities include managing the relationships, communication and negotiation of marketing placements between affiliate partners (there are roughly 100 sales active and 200 click active partners per month). Assisting in management of the overall affiliate budget and how it will fit into the greater performance marketing budget. Working daily with our agency to ensure all marketing deliverables are met for our affiliate partners. Working on tasks that keep the affiliate program running smoothly, creating updating POs/billing, ensuring at the end of each month all orders are reviewed/approved before we pay out publishers (looking to remove any cancelled, return orders etc.)
**Your Impact**
- Organizing overall monthly plan (per partner spend, placements, budget etc.) Assist in developing and maintaining the monthly affiliate plan, tracking partner budgets, planned marketing placements, and ensuring spend aligns with overall performance marketing goals.
- Affiliate Partner Planning. Support the planning and coordination of campaigns with affiliate partners, including scheduling promotions, setting expectations, and ensuring alignment with broader marketing initiatives.
- Affiliate Partner Continued Communication. Maintain regular communication with affiliate partners, responding to inquiries, providing updates, and building strong working relationships to support campaign execution.
- Reporting/Insights. Assist in gathering and analyzing performance data from affiliate campaigns, preparing reports, and highlighting trends or insights to improve program results.
- Vetting/exploring new potential partners/opportunities. Help identify and evaluate new affiliate partners, researching opportunities to expand the program and enhance reach or performance.
- Affiliate program billing/order review (necessary tasks). Support the monthly billing process, review orders for accuracy, remove canceled or returned items, and ensure payments to partners are correct and timely.
**Qualifications**
- Bachelor's degree with typically 2 years of related experience OR * Masters degree without experience OR Typically 6 years of relevant experience without degree.
- Marketing, Advertising etc.
- Affiliate experience, Affiliate Network experience
**Workplace Location**
+ **Location:** This individual must reside within commuting distance from our Baltimore office.
+ **Work Schedule:** This role follows a hybrid work schedule, requiring 4 days in-office per week.
Sponsorship Eligibility: (US ONLY) UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time.
**Relocation**
+ No relocation provided
**Base Compensation**
$61,605.61-$77,007.02 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
**Benefits & Perks**
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Requisition ID: 164258
Location:
Remote, US
Business Unit: Corporate
Region: North America
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
Growth & Lifecycle Marketing Manager
Marketing team member job in Juneau, AK
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**About the Role**
We're looking for a full-funnel marketing generalist who can drive growth across the entire customer journey, from first touch through long-term retention and expansion. This role combines lifecycle marketing, growth experimentation, and content development to help more users discover value in Datavant and continue deepening their engagement over time.
You will partner closely with Demand Gen, Product Marketing, Customer Experience, and Product to create cohesive, insight-driven programs that move prospects and customers through the lifecycle. While this role does not own demand gen channels, you will support the growth engine through messaging, content, experimentation, and conversion-focused initiatives that amplify acquisition efforts and accelerate activation.
This is a hands-on, cross-functional role for a marketer who loves understanding customer behavior, crafting compelling content, and running experiments that drive measurable results.
**Key Responsibilities**
**Lifecycle & Customer Marketing**
+ Build and manage lifecycle programs across email and in-app channels, including onboarding, activation campaigns, education series, newsletters, product updates, and advocacy outreach.
+ Develop expansion and upsell nurture flows aligned with customer goals, usage data, and product adoption patterns.
+ Partner with Customer Experience and Sales to create customer communications that improve engagement, retention, and expansion.
+ Support strategic customer programs like the Customer Advisory Board and event follow-up sequences.
**Growth Support & Cross-Funnel Optimization**
+ Collaborate with Demand Gen on funnel initiatives by contributing messaging, content, and experiment design.
+ Develop conversion-oriented landing page content, nurture emails, and campaign assets to improve acquisition → activation performance.
+ Test lifecycle and early-journey experiments that drive activation and product adoption.
+ Provide customer insights and performance data to inform targeting, segmentation, and campaign strategy.
**Content Development**
+ Write and repurpose content that drives both growth and customer engagement: landing pages, nurture emails, newsletters, product updates, blog posts, case studies, and customer spotlights.
+ Ensure consistent messaging and storytelling across acquisition and lifecycle touchpoints, partnering with Product Marketing when appropriate.
+ Help scale repeatable content frameworks that support both awareness and retention efforts.
**Analytics & Optimization**
+ Measure the performance of lifecycle programs and growth experiments; use insights to refine campaigns and identify new opportunities.
+ Analyze user behavior, activation patterns, and engagement metrics to guide lifecycle strategy.
+ Report out on results, learnings, and recommendations for cross-functional stakeholders.
**What You Bring**
+ 4-6 years of experience in growth, lifecycle, or full-funnel B2B marketing roles.
+ Proven ability to design, write, and execute lifecycle and growth programs that improve activation, retention, and expansion.
+ Experience partnering with Demand Gen on acquisition-focused initiatives without directly owning channels.
+ Strong copywriting and storytelling skills with the ability to translate complex ideas into simple, compelling messages.
+ Hands-on experience with marketing automation platforms (HubSpot, Salesforce, etc.)
+ Analytical, curious, and experimentation-minded, comfortable using data to guide decisions and improve outcomes.
+ Excitement about working cross-functionally in a fast-moving environment.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$96,000-$120,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Marketing Manager
Marketing team member job in Anchorage, AK
The Marketing Manager is responsible for the promotion of concerts, sporting events, conventions and shows within the facility, while developing creative marketing campaigns that promote public/community awareness. The individual is responsible for maintaining relationships with media partners, and ensuring fulfillment of contracts while overseeing the media buying and billing process. This individual will manage, supervise and coordinate all the activities of the Marketing department to reach budget goals and generate revenue for the facility. The Marketing Manager will implement marketing plans, manage event advertising budgets and promotions and ensure successful sales for events.
We are seeking a dynamic and skilled professional with exceptional knowledge in marketing and advertising/sponsorship program development, public relations, and website maintenance. The ideal candidate will demonstrate proficiency in Microsoft Office applications, including word processing, spreadsheets, databases, presentations, graphic design, PowerPoint, and Internet software. Familiarity with publishing software such as Microsoft Publisher, Illustrator, and Adobe Photoshop is essential, along with experience in media buying and promotions. The role requires expertise in social media development and analytics, excellent verbal and written communication skills in English, and strong customer service and interpersonal skills. The ability to prioritize and handle multiple assignments efficiently under strict deadlines is crucial.
The candidate must be available to work nights, weekends, and select holidays as required, in addition to traditional business hours. Previous sales/marketing experience with an arena, convention center, hotel, or similar public assembly facility is preferred.
Minimum Qualifications:
Bachelor's Degree from an accredited college or university with major coursework in marketing, public relations, business administration, communications, or other related field.
Minimum of 3 years of increasingly responsible experience in sales and/or marketing, with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility preferred.
FERPA certification or certification completion within 30 days of the job start date.
Title IX certification or certification completion within 30 days of the job start date.
Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date.
Workplace Harassment Prevention certification or certification completion within 30 days of the job start date.
Position Details:
This position is located at the University of Alaska campus in Anchorage. This is a term-funded, full-time, 12 month, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 79, based on education and experience.
Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.
Please attach a cover letter, resume, and contact information for at least three professional references. References must include a current or recent supervisor.
To view the full list of job responsibilities, please click HERE.
️If you have any questions regarding this position, please contact Jon Dyson, General Manager at the Alaska Airlines Center, at ************.
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
* To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
The University of Alaska (*************** is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (********************************* against individuals on the basis of any legally protected status.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyTeam Member
Marketing team member job in Alaska
At Caribou Coffee we create day-making experiences that spark a chain reaction of
GOOD
! This is our purpose. Our team brings this to life by focusing on what's really important -
TEAM, GUEST, BUSINESS
! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!
Position Overview: The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.
Core Responsibilities
Provides incredible Guest Service by:
Developing personal ongoing relationships with guests
Practicing active listening and connection
Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
Makes enthusiastic and knowledgeable recommendations to delight guests
Creating day making experiences that spark a chain reaction of GOOD
Hand-crafts beverages to order per Caribou standard operating procedures
Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
Takes guest orders & manages cash drawer and follows all cash handling policies and procedures
Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
Actively thinks and acts upon what the team and guest will need in the future
Differentiates between problems that can be solved directly and when to ask for leader support
Understands that the team is managing multiple priorities and willingly takes direction from leaders
Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
Brings joy to the opportunity to interact with others and make fun happen
Relishes the opportunity to be helpful to others - both to team members and guests
Has a learner's mentality and has a desire to get better and do things correctly and effectively
Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
Takes ownership for and is eager to make a positive impact on others
Shows up ready and willing to be a reliable team player and support one another
Is resilient under pressure and is willing to ask for help
Skills and Qualifications
Required:
Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
Must be at least 16 years of age.
Preferred:
Restaurant, retail, or guest service experience.
Physical Requirements:
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Address: | 3025 Kinney Coulee Rd S Suite 100 , Onalaska, Wisconsin 54640 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
Brand:
Caribou Coffee
Auto-ApplyManager, Acquisition Marketing
Marketing team member job in Anchorage, AK
At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?
POSITION SUMMARY
The Manager of Acquisition Marketing oversees all aspects of marketing related to the company's residential internet products to attract and acquire new customers. This position is responsible for developing marketing strategies, campaigns, and supporting materials to increase revenue and sales, ensuring messaging and promotions resonate with the target audience, while working together with sales. This role will support and provide any assets necessary to aid in acquisition efforts, digest feedback from the field & sales teams, and pivot strategy(ies) and/or tactics to address the market's needs.
This role is responsible for driving subscriber growth across Fiber, FWA, and DSL services.
This role involves working directly with a variety of internal and external clientele, including various internal departments, sales team members, property managers, and residential customers from a variety of backgrounds.
Additionally, the Manager of Acquisition Marketing is responsible for tracking and reporting campaign results, sales numbers day-to-day, determining effective tactics, and locking in supporting sponsorships and events within service areas to aid with brand recognition and build trust with potential customers.
This role will also assist with launching new products and assisting with the go-to-market strategy and execution of new product launches.
ESSENTIAL FUNCTIONS Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Examples of Job Duties
Manage multiple ongoing projects, campaigns, relationships, support efforts, events, and strategic planning simultaneously while meeting set deadlines.
Develop and execute marketing strategies to increase and drive new customer acquisition across multiple print, media, and digital platforms.
Partner with multiple areas of marketing to drive awareness and growth, such as digital, acquisition, events, product, and public relations.
Manage campaigns and projects that directly affect marketing acquisition numbers and efforts.
Develop, distribute, and track results for the various campaigns developed to drive acquisition.
Understand and communicate the value of our products to customers, translating this into collateral, website content, and other marketing tactics.
Collaborate with the agency of record on campaign strategies, creative and tactic development
Work with various departments to ensure strategic alignment while selling a product.
Drive new revenue to support, meet, and exceed company goals.
Manage, maintain and renew military, chamber of commerce, and other sponsorship/event opportunities within applicable service areas.
Plan and execute a variety of customer-facing events supporting acquisition efforts in appropriate markets. Some events and sponsorships may require travel.
Competency Statements
Strategic - Familiar and able to develop strategic plans, campaigns, and tactics to drive acquisition.
Accuracy - Ability to perform work accurately and thoroughly.
Communication - Ability to communicate effectively with others using spoken and written methods.
Detail Oriented - Ability to ingest and identify details within creative and other collateral.
Organized - Be organized or following a systematic method of performing a task.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Working Under Pressure - Ability to complete assigned tasks under fast-paced environment and stressful situations.
Project Management - track and manage projects across the department
Team oriented - Able to work well with a variety of team members, customers, and other professionals.
MINIMUM QUALIFICATIONSEducation Required
Bachelor's degree in marketing or an equivalent combination of training and experience in sales and marketing experience in sales production, preferably in telecommunications or other highly technical industries can be substituted year for year.
Experience Required
Four (4) years of progressive sales or marketing experience in the technical field or services industry. At least one (1) year experience at Alaska Communications, or other comparable technical or service-related industry outside of the company.
Computer Skills
High degree of proficiency with Microsoft 365 (Office).
Strongly Preferred
Demonstrates success in selling services in a highly competitive market environment.
Ability to excel in a fast-paced and complex environment with multi-projects, tight deadlines, and high customer expectations.
Strong attention to detail and follow-through skills.
Excellent interpersonal, written, and verbal communication skills.
Must be able to attend work consistently and predictably.
Experience with CRM systems, Marketing automation and/or PowerBI reports.
We hope you'll join us as we change lives through technology.
Auto-ApplyManager, Digital and Omnichannel Activation
Marketing team member job in Juneau, AK
**Job ID:** 10412 **Alternate Locations:** **Newell Brands** is a leading consumer products company with a portfolio of iconic brands like Graco , Coleman , Oster , Rubbermaid , Sharpie and Yankee Candle - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact-supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.
The Manager Digital Commerce and Omnichannel Activation position is responsible for developing and executing a consumer centric growth agenda between Newell Brands and its retail partners. Successful candidates will work in collaboration with the Account Management, Sales Planning and Marketing functions Pan-Newell to innovate behind the consumer shopper experience, drive business integration cross functionally and develop sustainable growth strategies.
This individual will leverage first and third-party data as well as financial, brand, and shopper trends to drive shopper engagement while supporting sales in their effort to grow sales, market share and margin in an accretive and sustainable manner for Newell Brands and its customers alike. This individual will foster customer relationships, drive account penetration at multiple levels while facilitating connectivity in other functional areas including Brand, Marketing Operations, Category Development, Retail Media and Sales Planning.
**Specific responsibilities will include but are not limited to:**
+ Deliver in partnership with account management sales, consumption and share growth targets across account responsibility, contributing to JBP process where applicable.
+ Optimize extended aisle product mix to meet the needs of Newell Brands' shoppers across its retail partners platforms and fulfillment models.
+ Educate business units across account responsibility of retailer readiness and holistic shopper experience needs.
+ Own the digital shelf to elevate brand presence and drive consumer engagement.
+ Collaborate with sales planning, category development, brand marketing and digital media teams to create compelling account level selling stories and activation plans.
+ Drive integration in merchandising and marketing efforts to ensure that Newell's brands show up in a consistent manner both on-line and off-line.
+ Co-develop and execute (with sales partners) product innovation launch, commercial innovation scale merchandising and base business support plans.
+ Own the retail media network, customer marketing and site merchandising relationships across account responsibility.
+ Partner with external agencies and 3rd party capabilities to bring the shopper experience to life in a relevant and engaging manner, ultimately driving conversion.
+ Conduct pre and post event/campaign analysis to ensure financial KPIs are met.
+ Socialize outcomes with sales, brand and segment business leaders.
+ Foster a culture of continuous learning to stay abreast of market trends and best practices.
+ Identify opportunities to proactively Test & Learn behind the Omni customer experience.
**Qualifications**
+ BS/BA or University degree in Business or similar field, MBA a plus
+ Minimum 5-7 years of direct hands-on experience in sales and/or channel marketing with a heavy focus on digital commerce, preferably within the consumer products space and working across multiple brands or segments.
+ Familiarity with content syndication, digital shelf and full-funnel media techniques.
+ Experience managing trade and/or marketing budgets.
+ Understanding of retail media network best practices and reporting.
+ Skilled at managing and optimizing paid media campaigns with a focus on top-line sales growth and ROI.
+ Strong analytical skills with the ability to turn data into actionable insights.
+ Excellent written and verbal communication skills; must be able to present data in an organized manner and articulate a point of view through compelling storytelling.
+ Ability to balance strategic development while owning hands-on execution across account responsibility.
+ Comfortable with operating independently given direction as well as bringing solutions to issues raised.
+ Willingness to travel 20% or more if necessary.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Advertising Manager
Marketing team member job in Anchorage, AK
TESTING Advertising Manager will handle in-store advertising i.e flyers and coupons, corporate advertising including TV spots, newspaper advertisements, billboards, but will not be responsible for the web site.
Marketing Coordinator I, II
Marketing team member job in Anchorage, AK
Marketing Coordinator I Hiring Range $21.72 to $28.24 Pay Range $21.72 to $31.50 Marketing Coordinator II Hiring Range $24.60 to $32.80 Pay Range $24.60 to $36.90 Summary of Job Responsibilities: The Southcentral Foundation Marketing Coordinator I, II is responsible for providing administrative and technical support for the marketing team that requires knowledge of marketing and communication methods, specifically: components of a marketing plan, procuring marketing promotional items, and creating content to meet marketing goals. Duties of the Marketing Coordinator include supporting interdepartmental and external communications, preparing data reports, ordering promotional items, creating marketing campaign content for print materials and online platforms, assisting in executing marketing events for the organization and customers, and promoting the Southcentral Foundation brand and services.
This position has two (2) levels designed to provide progressively more responsible and independent work experience. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments.
Qualifications:
SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:
1. High School diploma OR GED.
2. Bachelor's degree; Or four (4) years of administrative support, customer service, communications, social media, advertising, public relations, or marketing experience, OR equivalent combination of education and experience; OR demonstrated proficiency as a Program Coordinator I at Southcentral Foundation.
Additional Qualifications for Marketing Coordinator II:
1. Two (2) years of marketing, advertising, public relations, or communications work experience; OR equivalent combination of education and experience; OR demonstrated proficiency in the Marketing Coordinator I or Communications Coordinator I position at Southcentral Foundation.
Native Preference:
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference.
Employee Health Requirements:
Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, and T-dap (Tetanus - Diphtheria - Pertussis), COVID Vaccine.
Subway Team Member
Marketing team member job in Anchorage, AK
Join the Subway Team and be a valued member of our AMAZING group. This group focuses on 4 core ideas.
Be the best at delivering outstanding service - to ensure every guest leaves satisfied.
Be the best at preparing and serving great food - to provide fresh and delicious food to our guests.
Be the best at presentation - to provide a clean and welcoming environment for our guest and a workplace you'd be proud to work in
Be the best team collaborator - to work with teammates to achieve shared goals and foster a positive work environment.
Your daily responsibilities will include:
Provide personalized meal recommendations and fulfill guest orders skillfully.
Adhering to strict food safety standards to ensure the freshness and quality of our guests' orders.
Work with team members to uphold cleanliness standards and create an enjoyable dining atmosphere.
Benefits as a Subway Team member
Brand partnership discounts
Potential to earn University course credits.
Hands on career experience in a restaurant business
QUALIFICATIONS
Education: Some high school or equivalent
Experience: No previous experience required
ESSENTIAL FUNCTIONS
Ability to understand and implement written and verbal instruction EFFECTIVELY.
Must be able to bend, stand and walk for extended periods, with the ability to lift 30 pounds occasionally and 10 pounds frequently.
Physical capacity to operate computerized Point Of Sale (POS) system cash registers and work in various areas of the restaurant.
Training will be provided to ensure you are equipped with eh necessary skills and knowledge to excel in your role. We offer a variety of full-time/part-time and day/evening weekend shifts to accommodate diverse schedules. Join us and extend your career journey with Subway.
Manager, Digital Marketing
Marketing team member job in Anchorage, AK
The Digital Marketing Manager is responsible for driving online sales using various marketing channels and tools and providing an exceptional online experience. The manager oversees and leads efforts for the website, email marketing, social media platforms, mobile app, blog, digital signage, as well as other digital platforms and channels in the future.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
* Maintain a deep understanding of the value generated for our customers by our products - and the capabilities to translate this understanding into differentiated online positioning, marketing and sales strategies as well as online channel development.
* Provides leadership, motivation, direction, instruction and assistance to assigned Marketing team members. Sets performance goals for assigned digital Marketing staff and continually provides feedback regarding actual performance in comparison to individual, marketing team and company targets. Provides guidance to correct off target behavior and when appropriate initiates disciplinary action. Actively plans and assists developing job growth opportunities for marketing team members that also strengthen the Marketing function.
* Responsible for day to day online marketing operations, support for online sales activities, defining and executing a digital marketing plan to achieve marketing goals
* Collaborates with digital marketing firm on campaign strategies and measurement/attribution; uses data and insights to optimize campaign spend and performance.
* Team with the Marketing, Product Development, Sales, IT, and Service Delivery and Operations organizations to ensure we maintain a consistent brand experience across customer touch points.
* Focus on brand health - customer satisfaction - as enabler of profitable growth.
* Create an extraordinary online customer experience at every touch point - ensuring our customer experience becomes a sustainable, durable and strategic differentiator.
* Drive increasing market share in targeted segments. Manage execution of the marketing funnel of reach, inquiries, leads, opportunities to maximize sales.
* Provide regular, concise, value-added market intelligence to the entire company to assure Alaska Communications continued market leadership
* Productively engage with sales channels - creative tension, results oriented - all aimed at profitable growth.
* Interface with product management - drive positioning, competitive intelligence, differentiation, etc.
POSITION QUALIFICATIONS
Competency Statement(s)
* Customer Centricity: You maintain a mental and behavioral belief that satisfied customers are the key to our success, and keep abreast of their changing needs to sustain a durable relationship. Be the customers advocate within our company and manage our relationships proactively. You communicate with our customers effectively, on a proactive basis, and manage the communication process as a method to drive long term durable relationships enabling enhanced revenue growth.
* Customer Experience Business and Process Leadership: You understand and continually improve our customer experience business processes. You maintain a keen understanding of the sales process and the associated metrics and measurement. You maintain a keen understanding of key telco and IT processes (retail/sales/service, ordering/service delivery, billing, customer support) and the ability to map processes and understand inter-linkages to each other and to the systems that support the processes. You experiment to ensure the customer experience is easy and satisfying.
* Maintain Your Technology Expertise: You maintain a big picture view of telecom and IT technologies. You understand the technology trends important to your customers. You are skillful in translating this understanding into a products and services position that is meaningful to our customers.
* Financial Management: You manage a department level revenue and expense budget. You plan and forecast an accurate financial picture. You develop accurate business cases for specific initiatives.
* Execution Discipline: You meet your commitments and demonstrate personal leadership in all aspects of your work. You lead by behavioral by demonstrating a willingness to seek and accept responsibility and accountability. You stay focused on producing results.
* Communication Skills - Successful candidate must have excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team.
* Written Communication: Ability to write in a clear and concise manner which displays imagination or innovation.
* Creative and Critical Thinking - Ability to develop creative solutions to complex problems. Ability to use thinking and reasoning in gather raw data and processing that data into a meaningful form to solve problems.
* Lean Leadership - Actively grows and promotes lean process improvement usage within department and within Company. Strives to eliminate all waste - that which does not bring value to the customer - through the use of Lean PI.
SKILLS & ABILITIES
Education:
Bachelor's degree along with additional advanced (role relevant) education. Experience may be substituted in lieu of education beyond a Bachelor's degree.
Preferred: Advanced education related to the role, such as a MBA.
Experience:
* Manager: Minimum of six (6) years of marketing, sales, product management or business experience in a comparable industry/company. Equivalent combination of education and training may be substituted for experience requirement on a year for year basis. Two (2) years of supervisory experience.
* Sr. Manager: Minimum of eight (8) years marketing, sales, product management or business experience in a comparable industry/company. Equivalent combination of education and training may be substituted for experience requirement on a year for year basis. Four (4) years of supervisory experience.
Computer Skills
Demonstrated proficiency using Microsoft Office Suite, including Word, Excel, Access and Outlook.
Other Preferred Requirements:
* Experience creating strategic online marketing programs, continuity programs, drip campaigns, customer acquisition and retention, social media campaigns, etc.
* A consistent and proven track record to show for your accomplishments, including but not limited to:
* Digital marketing strategy
* Online customer experience improvements, including A/B testing, landing page development, and conversion rates
* Knowledge of analytic platforms, analyzing and measurement of campaign results
* Thorough understanding of the technology landscape as it relates to digital marketing and the online customers experience
Team Member
Marketing team member job in Palmer, AK
Job Description
Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
Become a Team Member!
No experience necessary - must be at least 16 years old to apply
Prepare Taco Bell meals
Cashier
Assist with providing 100% customer satisfaction
Be part of a great team
Benefits of joining our team include:
Excellent Base Pay
Free Employee Meals
Paid Sick Leave
Flexible Hours
Advancement Opportunities
Learn New Skills
Meet People
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willing to learn
Team player
Commitment to customer satisfaction
Have a strong work ethic
Come Live Mas with us!
“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Director, HCP Marketing Lead
Marketing team member job in Juneau, AK
The Director, HCP Marketing Lead guides the healthcare provider (HCP) engagement strategy for Centanafadine, a novel launch product for ADHD. This role ensures effective brand positioning, promotional execution, and omnichannel engagement to drive awareness, adoption, and utilization among HCPs.
The Director will work cross-functionally with sales, market access, medical affairs, and commercial operations to align on strategic priorities and ensure that HCP marketing initiatives support both short-term brand objectives and long-term market success. This individual will be responsible for developing and implementing innovative programs that generate awareness for a new product in a mature category and must balance both setting the vision and driving to successful execution, along with leading and mentoring commercial team members responsible for HCP personal promotions and PME marketing.
**Key Responsibilities**
+ **HCP Marketing Strategy & Execution:** Develop and execute a comprehensive HCP engagement strategy, ensuring alignment with brandobjectivesand competitive positioning.
+ **Omnichannel & Non-Personal Promotion (NPP):** Lead the HCP omnichannel strategy, integrating digital, non-personal promotion (NPP), and personal engagement to maximize reach and impact.
+ **HCP Engagement & Field Enablement:** Develop promotional tools, messaging, and training resources to empower the field sales team andoptimize HCP engagement.
+ **KOL Engagement & Speaker Programs:** Partner with medical and sales teams toidentifyand engage key opinion leaders (KOLs), oversee speaker programs, and manage congress presence. Develop and execute a comprehensive commercial KOL engagement plan
+ **Market Insights & Competitive Intelligence:** Utilizemarket research, HCP insights, and competitive analysis to refine strategies and ensure agility in response to market dynamics.
+ **Brand Positioning & Messaging:** Ensure brand messaging is differentiated, evidence-based, and compelling for target HCP audiences.
+ **Market Access Pull Through:** Create market access pull through strategies, including but not limited to reimbursement support, patient access programs, and/or formulary positioning, into brand promotional efforts
+ **Cross-Functional Leadership:** Collaborate closely with medical, regulatory, and commercial operations teams to ensure compliance and seamless execution of promotional initiatives.
+ **Performance Measurement & Optimization:** Establishand track key performance indicators (KPIs) to assess HCP marketing effectiveness andoptimizepromotional investments.
+ **Budget & Resource Management:** Oversee marketing budgets, ensuring efficient allocation of resources and maximizing return on investment.
**Qualifications & Key Competencies**
+ Bachelor's degree in Business, Marketing, or a related field; MBA preferred
+ 10+ years of pharmaceutical marketing experience, with a focus on HCP engagement, omnichannel marketing, or field sales enablement
+ Experience in CNS, psychiatry, neurology, or related therapeutic areas preferred
+ Launch experience preferred
+ Proven ability to develop and execute HCP engagement strategies, including non-personal promotion (NPP), field support, and speaker programs
+ Omnichannel marketingexpertise, including digital and traditional HCP engagement tactics
+ Strong analytical skills, with the ability toleveragedata and insights to refine marketing execution
+ Demonstrated ability to plan and manage large investments and marketing budgets tooptimizeoverall ROI
+ Excellent collaboration and communication skills, with experience working in cross-functional teams
+ Experience managing vendors and agency partners, ensuring effective execution of marketing initiatives
+ Ability to work in a matrixed environment, balancing multiple priorities and aligning stakeholders
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Arby's Team Member
Marketing team member job in Soldotna, AK
JOB TITLE: Team Member (TM) SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people and is excited about working on a winning team! They come to work with a Positive, Can-Do Attitude! Every day!
MAJOR RESPONSIBILITIES
* As a brand ambassador, assist in creating lifelong connections with customers.
* Provide exceptional customer service at all times.
* Ensure accuracy while processing payments and inputting orders.
* Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
* Maintain a clean and safe work environment.
* Follow all company policies and procedures.
* Maintain a professional appearance.
BENEFITS
* DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance.
* DRG Savings Marketplace: Exclusive access to discounts for DRG employees.
* Employee Assistance Program: Counseling services, legal support, travel assistance, etc.
* Live Mas Scholarship Program
* Employee Referral Program
* Education Benefits: GED reimbursement, free second language education, etc.
* DailyPay: Program that allows you to get your paychecks daily.
LEADERSHIP BEHAVIORS
* Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks; not fearful of acting with minimal planning; seizes more opportunities than others.
* Ethics and Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
* Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.
KEY RELATIONSHIPS
* Customers
* Colleagues
* Internal Teams & Vendors
KNOWLEDGE & SKILL REQUIREMENTS
* Education: Basic math and reading proficiency.
* Age Requirement: Must be at least 16 years old.
* Compliance: Maintain a valid Health Card or Work Permit as required by state or local regulations.
* Communication: Strong verbal communication skills.
* Physical Requirements:
* Ability to stand and walk continuously throughout scheduled shift.
* Ability to lift up to 50 pounds.
* Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.
ABOUT US
Diversified Restaurant Group is a people-first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family!
What started as a 30-unit Taco Bell business in 2012 has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby's restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!
DISCLAIMER
You are applying to DRG Meats Alaska LLC , a franchisee of Arby's Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs
Sales and Marketing Internship
Marketing team member job in Anchorage, AK
Job DescriptionThe AEC Marketing internship is an opportunity like no other. Here you will have the opportunity to learn and develop crucial skills in sales, persuasion, work ethic, and professional communication. Completing the AEC program will allow you to fill your resume with real numbers, data and professional experiences. Don't wait, get a head start and come join the team today!
Responsibilities & Expectations
Develop, refine and master sales and communication skills
Successfully engage with clients and provide necessary support for success
Promote like-minded success through friendly competition and growth mindset training
Be coachable
Promote positivity and creative thinking in order to help your team's sales and customer service processes
Qualifications & Skills
Verbal communication
Organization
Scheduling
Time management
Professionalism
Customer focus
Earnings & Company Benefits
Average First Year earns $ 25,000-$30,000 in commission (Realistic opportunity to make more)
Multiple extra bonuses, competitions, incentives/prizes and opportunities are available
Housing/furniture set up for all our employees
Networking opportunities
Potential opportunity for full-time upon hiring
The opportunity to network with like-minded Individuals from all over the country
Health and Dental
Lifetime gym membership
Leadership development
The opportunity to live in The San Francisco Bay Area.
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Greenhouse & Marketing Intern (HIA) - Summer 2026
Marketing team member job in Hoonah, AK
Job Title: Greenhouse and Marketing Intern Job Summary:As the Greenhouse and Marketing Intern, you will have dynamic learning experiences focused on practical greenhouse management, leadership, teamwork, and community engagement. You'll gain hands-on experience in operating a hydroponic greenhouse, including planting, cultivating, and harvesting crops. You will also play a pivotal role in coordinating weekly farmers markets, handling setup, marketing, and sales of fresh produce in the Hoonah community.
Through this opportunity, you will develop a deeper understanding of food security initiatives, strengthen your managerial and independent work skills, and engage meaningfully with cultural and community-oriented projects.
Bunkhouse housing will be available for the intern.
Duties/Responsibilities:• Assist with planting, cultivating, and harvesting crops in a hydroponic greenhouse and community garden.• Organize and manage the setup, operation, and breakdown of weekly farmers markets in Hoonah.• Promote the market through marketing efforts such as social media, flyers, and community outreach.• Work independently and collaboratively to meet greenhouse and market goals.• Interact with the Hoonah community to foster relationships and raise awareness about food security initiatives.• Perform other duties as assigned.
Possible Projects:• Coordinate and lead community events in Greenhouse• Create informational resources for the community about hydroponics • Lead a social media campaign • Create an educational video• Build a story map of the greenhouse• Research, write, and apply for a grant to fund additional greenhouse positions
Required Skills/Abilities: • Attention to detail• Proficiency with Microsoft Excel• Organization and research skills• Able to both collaborate with a team and work independently• Ability to meet deadlines• Strong written and verbal communication skills• Must be a Sealaska shareholder, descendant of a shareholder, or spouse of a shareholder• Legally authorized to work in the United States• Ability to travel as needed
Education and Experience: • Must 18 years old at time of hire• At least 2.5 GPA• Must be currently enrolled in post-secondary school/program or a recent graduate (1-2 years) • Legally authorized to work in the United States
Preferred:• Gardening experience• Storytelling and social media experience• Strong critical thinking and research skills• Self-starter with ability to adapt to a fast-paced work environment• Valid Driver's license
Application Process:• Complete online application at Sealaska.com/careers by January 11, 2026. • Submit a resume and recent transcript (unofficial) with online application. • You may be asked to provide proof of your status as a Sealaska shareholder, shareholder descendant, or shareholder spouse.• You must successfully complete a background check prior to onboarding at Sealaska.
About Sealaska Intern Program The Sealaska intern program exists to uplift Sealaska shareholders and their descendants pursuing post-secondary education with meaningful career experience, learning opportunities, and a supportive community. Interns explore career interests, grow professional skills, and connect with the unique and vibrant cultures of the Tlingit, Haida, and Tsimshian people. You will spend the summer with peers who share an Alaska Native heritage, learning from each other and building a community as you venture into your careers. Learn more at sealaska.com/careers/summer-internships.
Working Conditions:The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: • Must be able to perform computer-based tasks and processing for up to 8 hours, including sitting or standing, mousing, interacting with information on a computer monitor.• Must be able to lift and carry or otherwise move 25 pounds regularly.• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Bending or standing as necessary.
Work Environment: • While performing the duties of this job, the employee will primarily work in an office setting. The noise level in the work environment is usually minimal.• Additionally, the employee will work in the greenhouse and community garden, which also has a minimal noise level.• During certain times (2x weekly), the employee may also work in the market, which can become noisy, particularly with increased tourist activity.
This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment.
Communications and Marketing Intern
Marketing team member job in Fairbanks, AK
Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do.
JOB SUMMARY: Under the supervision of the Communications Manager, the Communications and Marketing Intern will support the development of communications and marketing materials that inform shareholders, educate the public, and communicate Doyon's mission and goals.
Open to Doyon Shareholders ONLY.
This Internship will work May-August.
Responsibilities
ESSENTIAL FUNCTIONS:
* Assist with the drafting of communications and marketing materials including;
* Monthly newsletter and e-newsletter
* Corporate website sections
* Employee intranet
* Corporate advertisements and other materials as needed
* Brochures, cards, special publications, and corporate presentations
* Support marketing campaign planning and evaluation
* Report on the effectiveness of marketing campaigns by assessing key performance indicators
* Collaborate with Doyon, Limited departments and subsidiaries to support marketing strategies
* Assist with planning, organizing, and attending various corporate and community events, as needed
* Speak and present reports/presentations before audiences of various sizes
* Perform other duties as assigned.
DOYON LIMITED CORE COMPETENCIES:
* Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
* Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
* Customer Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
* Safety and Security - Promotes a safe work environment for co-workers and customers.
* Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.
JOB SPECIFIC COMPETENCIES:
* Administrative Skills - Performs a variety of responsible and confidential office, clerical, and professional administrative duties.
* Attention to Detail - Ensures one's own and others' work and information are complete and accurate.
* Communication Skills- Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
* Independence - Works with minimal supervision.
* Time Management - Manages time effectively when accomplishing tasks, projects, and goals.
* Planning and Organizing - Systematically develops plans, prioritizes, organizes, and manages resources in order to accomplish business goals within a specific time period.
* Problem Solving - Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
* Willingness to Learn - Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities.
Qualifications
REQUIRED QUALIFICATIONS:
* Must be a Doyon Shareholder
* Highly proficient with MS Office Suite
* Proficiency with Adobe Photoshop, InDesign, and Premiere Pro
* Strong writing and speaking skills and demonstrated experience in communications
PREFERRED QUALIFICATIONS:
* Valid Driver's license, ready access to a registered vehicle and must be able to provide proof of state required insurance on registered vehicle
* Sophomore or higher in good standing; pursuing a degree in marketing, communications or public relations is preferred
* Minimum 3.0 overall GPA
SKILLS INTERN WILL OBTAIN:
* Skills in communication, writing, marketing, event planning, research, and professional networking.
WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
Responsibilities
ESSENTIAL FUNCTIONS:
* Assist with the drafting of communications and marketing materials including;
* Monthly newsletter and e-newsletter
* Corporate website sections
* Employee intranet
* Corporate advertisements and other materials as needed
* Brochures, cards, special publications, and corporate presentations
* Support marketing campaign planning and evaluation
* Report on the effectiveness of marketing campaigns by assessing key performance indicators
* Collaborate with Doyon, Limited departments and subsidiaries to support marketing strategies
* Assist with planning, organizing, and attending various corporate and community events, as needed
* Speak and present reports/presentations before audiences of various sizes
* Perform other duties as assigned.
DOYON LIMITED CORE COMPETENCIES:
* Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
* Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
* Customer Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
* Safety and Security - Promotes a safe work environment for co-workers and customers.
* Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.
JOB SPECIFIC COMPETENCIES:
* Administrative Skills - Performs a variety of responsible and confidential office, clerical, and professional administrative duties.
* Attention to Detail - Ensures one's own and others' work and information are complete and accurate.
* Communication Skills- Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
* Independence - Works with minimal supervision.
* Time Management - Manages time effectively when accomplishing tasks, projects, and goals.
* Planning and Organizing - Systematically develops plans, prioritizes, organizes, and manages resources in order to accomplish business goals within a specific time period.
* Problem Solving - Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
* Willingness to Learn - Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities.
Qualifications
REQUIRED QUALIFICATIONS:
* Must be a Doyon Shareholder
* Highly proficient with MS Office Suite
* Proficiency with Adobe Photoshop, InDesign, and Premiere Pro
* Strong writing and speaking skills and demonstrated experience in communications
PREFERRED QUALIFICATIONS:
* Valid Driver's license, ready access to a registered vehicle and must be able to provide proof of state required insurance on registered vehicle
* Sophomore or higher in good standing; pursuing a degree in marketing, communications or public relations is preferred
* Minimum 3.0 overall GPA
SKILLS INTERN WILL OBTAIN:
* Skills in communication, writing, marketing, event planning, research, and professional networking.
WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
Auto-ApplyManager, Digital Marketing
Marketing team member job in Anchorage, AK
The Digital Marketing Manager is responsible for driving online sales using various marketing channels and tools and providing an exceptional online experience. The manager oversees and leads efforts for the website, email marketing, social media platforms, mobile app, blog, digital signage, as well as other digital platforms and channels in the future.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Maintain a deep understanding of the value generated for our customers by our products - and the capabilities to translate this understanding into differentiated online positioning, marketing and sales strategies as well as online channel development.
Provides leadership, motivation, direction, instruction and assistance to assigned Marketing team members. Sets performance goals for assigned digital Marketing staff and continually provides feedback regarding actual performance in comparison to individual, marketing team and company targets. Provides guidance to correct off target behavior and when appropriate initiates disciplinary action. Actively plans and assists developing job growth opportunities for marketing team members that also strengthen the Marketing function.
Responsible for day to day online marketing operations, support for online sales activities, defining and executing a digital marketing plan to achieve marketing goals
Collaborates with digital marketing firm on campaign strategies and measurement/attribution; uses data and insights to optimize campaign spend and performance.
Team with the Marketing, Product Development, Sales, IT, and Service Delivery and Operations organizations to ensure we maintain a consistent brand experience across customer touch points.
Focus on brand health - customer satisfaction - as enabler of profitable growth.
Create an extraordinary online customer experience at every touch point - ensuring our customer experience becomes a sustainable, durable and strategic differentiator.
Drive increasing market share in targeted segments. Manage execution of the marketing funnel of reach, inquiries, leads, opportunities to maximize sales.
Provide regular, concise, value-added market intelligence to the entire company to assure Alaska Communications continued market leadership
Productively engage with sales channels - creative tension, results oriented - all aimed at profitable growth.
Interface with product management - drive positioning, competitive intelligence, differentiation, etc.
POSITION QUALIFICATIONS
Competency Statement(s)
Customer Centricity: You maintain a mental and behavioral belief that satisfied customers are the key to our success, and keep abreast of their changing needs to sustain a durable relationship. Be the customers advocate within our company and manage our relationships proactively. You communicate with our customers effectively, on a proactive basis, and manage the communication process as a method to drive long term durable relationships enabling enhanced revenue growth.
Customer Experience Business and Process Leadership: You understand and continually improve our customer experience business processes. You maintain a keen understanding of the sales process and the associated metrics and measurement. You maintain a keen understanding of key telco and IT processes (retail/sales/service, ordering/service delivery, billing, customer support) and the ability to map processes and understand inter-linkages to each other and to the systems that support the processes. You experiment to ensure the customer experience is easy and satisfying.
Maintain Your Technology Expertise: You maintain a big picture view of telecom and IT technologies. You understand the technology trends important to your customers. You are skillful in translating this understanding into a products and services position that is meaningful to our customers.
Financial Management: You manage a department level revenue and expense budget. You plan and forecast an accurate financial picture. You develop accurate business cases for specific initiatives.
Execution Discipline: You meet your commitments and demonstrate personal leadership in all aspects of your work. You lead by behavioral by demonstrating a willingness to seek and accept responsibility and accountability. You stay focused on producing results.
Communication Skills - Successful candidate must have excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team.
Written Communication: Ability to write in a clear and concise manner which displays imagination or innovation.
Creative and Critical Thinking - Ability to develop creative solutions to complex problems. Ability to use thinking and reasoning in gather raw data and processing that data into a meaningful form to solve problems.
Lean Leadership - Actively grows and promotes lean process improvement usage within department and within Company. Strives to eliminate all waste - that which does not bring value to the customer - through the use of Lean PI.
SKILLS & ABILITIES
Education:
Bachelor's degree along with additional advanced (role relevant) education. Experience may be substituted in lieu of education beyond a Bachelor's degree.
Preferred
: Advanced education related to the role, such as a MBA.
Experience:
Manager: Minimum of six (6) years of marketing, sales, product management or business experience in a comparable industry/company. Equivalent combination of education and training may be substituted for experience requirement on a year for year basis. Two (2) years of supervisory experience.
Sr. Manager: Minimum of eight (8) years marketing, sales, product management or business experience in a comparable industry/company. Equivalent combination of education and training may be substituted for experience requirement on a year for year basis. Four (4) years of supervisory experience.
Computer Skills
Demonstrated proficiency using Microsoft Office Suite, including Word, Excel, Access and Outlook.
Other Preferred Requirements:
Experience creating strategic online marketing programs, continuity programs, drip campaigns, customer acquisition and retention, social media campaigns, etc.
A consistent and proven track record to show for your accomplishments, including but not limited to:
Digital marketing strategy
Online customer experience improvements, including A/B testing, landing page development, and conversion rates
Knowledge of analytic platforms, analyzing and measurement of campaign results
Thorough understanding of the technology landscape as it relates to digital marketing and the online customers experience
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