Medical care administrator vs service director

The differences between medical care administrators and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical care administrator and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $70,177 average annual salary of a medical care administrator.

The top three skills for a medical care administrator include patients, patient care and home health. The most important skills for a service director are patients, healthcare, and patient care.

Medical care administrator vs service director overview

	Medical Care Administrator	Service Director
Yearly salary	$70,177	$114,981
Hourly rate	$33.74	$55.28
Growth rate	28%	28%
Number of jobs	166,249	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a medical care administrator do?

Medical care administrators are professionals who are responsible for the daily operations of hospitals and other healthcare facilities by performing administrative duties. These administrators are required to monitor the budget of every department while preparing reports about their findings. They must develop work schedules for all hospital employees and informing them about the institute's policies and other changes. Medical care administrators must also coordinate with physicians, nurses, and other healthcare professionals to discuss and identify their issues and needs.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Medical care administrator vs service director salary

Medical care administrators and service directors have different pay scales, as shown below.

	Medical Care Administrator	Service Director
Average salary	$70,177	$114,981
Salary range	Between $43,000 And $113,000	Between $70,000 And $188,000
Highest paying City	Eugene, OR	San Francisco, CA
Highest paying state	Oregon	California
Best paying company	UCI Health	Mayo Clinic
Best paying industry	Insurance	Technology

Differences between medical care administrator and service director education

There are a few differences between a medical care administrator and a service director in terms of educational background:

	Medical Care Administrator	Service Director
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 59%
Most common major	Nursing	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Medical care administrator vs service director demographics

Here are the differences between medical care administrators' and service directors' demographics:

	Medical Care Administrator	Service Director
Average age	47	47
Gender ratio	Male, 28.2% Female, 71.8%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 10.7% Unknown, 4.3% Hispanic or Latino, 14.8% Asian, 7.9% White, 61.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between medical care administrator and service director duties and responsibilities

Medical care administrator example responsibilities.

Experience with various payer sources to include Medicare, Medicaid, and manage care entities.
Manage medical records in accordance with federal and state HIPAA guidelines, maintaining confidentiality of patient information.
Manage and facilitate manuscript preparation of oncology clinical trials results arising from currently market and pipeline drugs.
Maintain working knowledge of Medicare/ Medicaid, HIPPA and SSI/SSDI.
Prepare radiology films that have to be read for doctor.
Review and send out payroll and memos to all providers on a bi-weekly basis.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Medical care administrator vs service director skills

Common medical care administrator skills

Patients, 21%
Patient Care, 13%
Home Health, 9%
Financial Management, 3%
Regulatory Compliance, 3%
Quality Care, 3%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Executive Management Industry
Medical Care Administrator
Medical Care Administrator vs Service Director

Updated January 8, 2025

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