Member services coordinator vs assistant supervisor

The differences between member services coordinators and assistant supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a member services coordinator and an assistant supervisor. Additionally, an assistant supervisor has an average salary of $39,907, which is higher than the $36,934 average annual salary of a member services coordinator.

The top three skills for a member services coordinator include phone calls, customer service and member service. The most important skills for an assistant supervisor are customer service, safety procedures, and direct supervision.

Member services coordinator vs assistant supervisor overview

	Member Services Coordinator	Assistant Supervisor
Yearly salary	$36,934	$39,907
Hourly rate	$17.76	$19.19
Growth rate	-4%	-
Number of jobs	90,727	32,901
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 43%
Average age	47	47
Years of experience	6	6

What does a member services coordinator do?

A Member Services Coordinator is in charge of developing and implementing strategies to ensure that clients receive optimal services. They typically serve as the clients' point of contact when it comes to various services and programs. Member Services Coordinators are in charge of organizing activities and services, liaising with internal and external business partners, conducting research and analyses, setting guidelines and timelines, and resolving issues should any arise.

What does an assistant supervisor do?

An assistant supervisor is responsible for assisting supervisors in various tasks and functioning as their point of contact to coordinate with employees in a company, ensuring that their needs are understood and relayed. Aside from overseeing the operations of workflow and workforce, an assistant supervisor's duties will also revolve around clerical tasks such as preparing reports and necessary documents, handling the leaves of employees, and other forms of correspondence. Furthermore, an assistant supervisor can also recruit and train staff, assign workload and verify documentation procedures.

Member services coordinator vs assistant supervisor salary

Member services coordinators and assistant supervisors have different pay scales, as shown below.

	Member Services Coordinator	Assistant Supervisor
Average salary	$36,934	$39,907
Salary range	Between $27,000 And $49,000	Between $28,000 And $55,000
Highest paying City	Seattle, WA	Rochester, NY
Highest paying state	Washington	New York
Best paying company	Mount Sinai Health System	Emerson College
Best paying industry	Health Care	Government

Differences between member services coordinator and assistant supervisor education

There are a few differences between a member services coordinator and an assistant supervisor in terms of educational background:

	Member Services Coordinator	Assistant Supervisor
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 43%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Member services coordinator vs assistant supervisor demographics

Here are the differences between member services coordinators' and assistant supervisors' demographics:

	Member Services Coordinator	Assistant Supervisor
Average age	47	47
Gender ratio	Male, 23.7% Female, 76.3%	Male, 53.0% Female, 47.0%
Race ratio	Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between member services coordinator and assistant supervisor duties and responsibilities

Member services coordinator example responsibilities.

Establish and redefine business processes in order to achieve national accreditation through NCQA.
Prepare and present PowerPoint presentation for monthly staff meetings.
Review and validate payroll documents.
Create PowerPoint presentations for facilitator use at meetings.
Obtain and schedule new patient referrals, return appointments from outside organizations and internally for the patients diagnose with hematologic disorders.
Adhere to strict HIPPA compliance protocols to protect personal information of members and potential members.

Assistant supervisor example responsibilities.

Interact with clients and manage client relationships, including escalate issues; team with executive leadership regarding strategy and operations.
Monitor and update admit status to maintain CMS compliance for place of service.
Facilitate and deliver training as required under CMS department guidelines including EJT, initiatives, and up training.
Implement menu plans to meet customers' requirements, ensuring availability of food items for those patrons with food allergies.
Report monthly/quarterly/annual reports in PowerPoint for presentation to clients and corporate executives.
Train faculty and students to create course relate videos/audio and PowerPoint presentations.

Member services coordinator vs assistant supervisor skills

Common member services coordinator skills

Phone Calls, 10%
Customer Service, 10%
Member Service, 9%
Data Entry, 8%
Member Database, 7%
Front Desk, 6%

Common assistant supervisor skills

Customer Service, 23%
Safety Procedures, 12%
Direct Supervision, 11%
Payroll, 4%
CPR, 4%
Patient Care, 3%

Member Services Coordinator vs. similar jobs

Member Services Coordinator related careers

Member Services Coordinator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Member Services Coordinator
Member Services Coordinator vs Assistant Supervisor

Updated January 8, 2025

Browse office and administrative jobs