Member services coordinator vs client service coordinator

Differences between member services coordinator and client service coordinator duties and responsibilities

Member services coordinator example responsibilities.

• Establish and redefine business processes in order to achieve national accreditation through NCQA.
• Prepare and present PowerPoint presentation for monthly staff meetings.
• Review and validate payroll documents.
• Create PowerPoint presentations for facilitator use at meetings.
• Obtain and schedule new patient referrals, return appointments from outside organizations and internally for the patients diagnose with hematologic disorders.
• Adhere to strict HIPPA compliance protocols to protect personal information of members and potential members.
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Client service coordinator example responsibilities.

• Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
• Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
• Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
• Process and order home appraisals for standard, VA and FHA home loans.
• Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
• Maintain frequent communications with nursing staff, utilization coordinators and directors.
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