Member services coordinator vs office manager

The differences between member services coordinators and office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a member services coordinator and an office manager. Additionally, an office manager has an average salary of $43,395, which is higher than the $36,934 average annual salary of a member services coordinator.

The top three skills for a member services coordinator include phone calls, customer service and member service. The most important skills for an office manager are customer service, patients, and financial statements.

Member services coordinator vs office manager overview

	Member Services Coordinator	Office Manager
Yearly salary	$36,934	$43,395
Hourly rate	$17.76	$20.86
Growth rate	-4%	-8%
Number of jobs	90,727	53,712
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does a member services coordinator do?

A Member Services Coordinator is in charge of developing and implementing strategies to ensure that clients receive optimal services. They typically serve as the clients' point of contact when it comes to various services and programs. Member Services Coordinators are in charge of organizing activities and services, liaising with internal and external business partners, conducting research and analyses, setting guidelines and timelines, and resolving issues should any arise.

What does an office manager do?

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Member services coordinator vs office manager salary

Member services coordinators and office managers have different pay scales, as shown below.

	Member Services Coordinator	Office Manager
Average salary	$36,934	$43,395
Salary range	Between $27,000 And $49,000	Between $30,000 And $62,000
Highest paying City	Seattle, WA	Washington, DC
Highest paying state	Washington	New York
Best paying company	Mount Sinai Health System	Moody's
Best paying industry	Health Care	Construction

Differences between member services coordinator and office manager education

There are a few differences between a member services coordinator and an office manager in terms of educational background:

	Member Services Coordinator	Office Manager
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Member services coordinator vs office manager demographics

Here are the differences between member services coordinators' and office managers' demographics:

	Member Services Coordinator	Office Manager
Average age	47	47
Gender ratio	Male, 23.7% Female, 76.3%	Male, 13.5% Female, 86.5%
Race ratio	Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between member services coordinator and office manager duties and responsibilities

Member services coordinator example responsibilities.

Establish and redefine business processes in order to achieve national accreditation through NCQA.
Prepare and present PowerPoint presentation for monthly staff meetings.
Review and validate payroll documents.
Create PowerPoint presentations for facilitator use at meetings.
Obtain and schedule new patient referrals, return appointments from outside organizations and internally for the patients diagnose with hematologic disorders.
Adhere to strict HIPPA compliance protocols to protect personal information of members and potential members.

Office manager example responsibilities.

Manage international team development of RFP for new MPLS global network services.
Produce around $100k month sales/ billings, AIA documents, and manage customer accounts.
Monitor and manage the HVAC environment and nightly office cleaning performance for maximum comfort, appearance and functionality.
Manage PMO office functions including creation of strategic plan, marketing of services, and resource and project planning.
Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
Manage daily functions and systems to ensure patients receive appropriate accommodations under HIPAA guidelines.

Member services coordinator vs office manager skills

Common member services coordinator skills

Phone Calls, 10%
Customer Service, 10%
Member Service, 9%
Data Entry, 8%
Member Database, 7%
Front Desk, 6%

Common office manager skills

Customer Service, 19%
Patients, 13%
Financial Statements, 6%
Office Operations, 4%
Office Equipment, 4%
Scheduling Appointments, 4%

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Member Services Coordinator
Member Services Coordinator vs Office Manager

Updated January 8, 2025

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