Member services coordinator vs office manager/office coordinator

Differences between member services coordinator and office manager/office coordinator duties and responsibilities

Member services coordinator example responsibilities.

• Establish and redefine business processes in order to achieve national accreditation through NCQA.
• Prepare and present PowerPoint presentation for monthly staff meetings.
• Review and validate payroll documents.
• Create PowerPoint presentations for facilitator use at meetings.
• Obtain and schedule new patient referrals, return appointments from outside organizations and internally for the patients diagnose with hematologic disorders.
• Adhere to strict HIPPA compliance protocols to protect personal information of members and potential members.
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Office manager/office coordinator example responsibilities.

• Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
• Process weekly payroll through QuickBooks and conduct bank account reconciliation.
• Establish a QuickBooks accounting system to reflect accurate financial records and streamline productivity.
• Create PowerPoint presentations used for business development, organize files, develop spreadsheets, fax reports and scan documents.
• Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
• Maintain tenant lease files, monthly tenant billing, A/R, A/P, office supply inventory.
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