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The differences between mobile sales representatives and retention representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a mobile sales representative, becoming a retention representative takes usually requires 6-12 months. Additionally, a retention representative has an average salary of $50,753, which is higher than the $38,757 average annual salary of a mobile sales representative.
The top three skills for a mobile sales representative include customer service, customer satisfaction and customer interaction. The most important skills for a retention representative are product knowledge, customer service, and outbound calls.
| Mobile Sales Representative | Retention Representative | |
| Yearly salary | $38,757 | $50,753 |
| Hourly rate | $18.63 | $24.40 |
| Growth rate | 4% | -4% |
| Number of jobs | 315,200 | 220,352 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 33% | Bachelor's Degree, 37% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
Mobile sales representatives and retention representatives have different pay scales, as shown below.
| Mobile Sales Representative | Retention Representative | |
| Average salary | $38,757 | $50,753 |
| Salary range | Between $33,000 And $44,000 | Between $40,000 And $63,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Forward |
| Best paying industry | - | Technology |
There are a few differences between a mobile sales representative and a retention representative in terms of educational background:
| Mobile Sales Representative | Retention Representative | |
| Most common degree | High School Diploma, 33% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between mobile sales representatives' and retention representatives' demographics:
| Mobile Sales Representative | Retention Representative | |
| Average age | 47 | 40 |
| Gender ratio | Male, 56.4% Female, 43.6% | Male, 38.5% Female, 61.5% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 21.1% Asian, 6.1% White, 54.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |