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National service manager vs national account manager

The differences between national service managers and national account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a national service manager and a national account manager. Additionally, a national service manager has an average salary of $111,633, which is higher than the $96,948 average annual salary of a national account manager.

The top three skills for a national service manager include project management, customer service and service organization. The most important skills for a national account manager are account management, customer service, and national accounts.

National service manager vs national account manager overview

National Service ManagerNational Account Manager
Yearly salary$111,633$96,948
Hourly rate$53.67$46.61
Growth rate5%5%
Number of jobs91,293152,555
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 81%
Average age4646
Years of experience88

National service manager vs national account manager salary

National service managers and national account managers have different pay scales, as shown below.

National Service ManagerNational Account Manager
Average salary$111,633$96,948
Salary rangeBetween $79,000 And $156,000Between $73,000 And $127,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Amazon
Best paying industry-Technology

Differences between national service manager and national account manager education

There are a few differences between a national service manager and a national account manager in terms of educational background:

National Service ManagerNational Account Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 81%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

National service manager vs national account manager demographics

Here are the differences between national service managers' and national account managers' demographics:

National Service ManagerNational Account Manager
Average age4646
Gender ratioMale, 74.2% Female, 25.8%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between national service manager and national account manager duties and responsibilities

National service manager example responsibilities.

  • Negotiate and set SLA parameters to ensure ongoing focus and drive to achieve set targets.
  • Manage call escalation, call dispatching, OEM support, and an extensive network of service representatives.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Develop service contract structure and roll it out to the OEM partners, channel partners, and direct customers.
  • Partner with product/supply chain senior management and sales field leadership teams to implement improvements to inventory and distribution processes.
  • Conduct weekly safety meetings to review ISO procedures, paperwork issues, safety issues and regulatory updates.
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National account manager example responsibilities.

  • Achieve ROI optimization for key retailers nationwide; employ consultative sales methodology.
  • Managed/Analyze individual account POS numbers to assist in forecasting, manage inventory and overall category management.
  • Manage OEM relationship from a proactive consultative role proposing strategy and tactics for client base on research data and marketing/engagement metrics.
  • Improve sales process documentation by utilizing CRM to better communicate with field sales staff in idealizing customer interactions.
  • Close multi-million dollar deals with DOD agencies.
  • Provide enterprise class products including servers, storage, networking, virtualization, and, datacenter solutions.
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National service manager vs national account manager skills

Common national service manager skills
  • Project Management, 19%
  • Customer Service, 7%
  • Service Organization, 5%
  • Business Development, 5%
  • CRM, 5%
  • Training Programs, 5%
Common national account manager skills
  • Account Management, 9%
  • Customer Service, 9%
  • National Accounts, 8%
  • Healthcare, 6%
  • CRM, 4%
  • Customer Relationships, 4%

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