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National service manager vs senior service manager

The differences between national service managers and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a national service manager and a senior service manager. Additionally, a senior service manager has an average salary of $129,065, which is higher than the $111,633 average annual salary of a national service manager.

The top three skills for a national service manager include project management, customer service and service organization. The most important skills for a senior service manager are project management, client relationships, and business development.

National service manager vs senior service manager overview

National Service ManagerSenior Service Manager
Yearly salary$111,633$129,065
Hourly rate$53.67$62.05
Growth rate5%16%
Number of jobs91,293200,790
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 68%
Average age4647
Years of experience88

National service manager vs senior service manager salary

National service managers and senior service managers have different pay scales, as shown below.

National Service ManagerSenior Service Manager
Average salary$111,633$129,065
Salary rangeBetween $79,000 And $156,000Between $92,000 And $179,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-NVIDIA
Best paying industry-Professional

Differences between national service manager and senior service manager education

There are a few differences between a national service manager and a senior service manager in terms of educational background:

National Service ManagerSenior Service Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaCarnegie Mellon University

National service manager vs senior service manager demographics

Here are the differences between national service managers' and senior service managers' demographics:

National Service ManagerSenior Service Manager
Average age4647
Gender ratioMale, 74.2% Female, 25.8%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%11%

Differences between national service manager and senior service manager duties and responsibilities

National service manager example responsibilities.

  • Negotiate and set SLA parameters to ensure ongoing focus and drive to achieve set targets.
  • Manage call escalation, call dispatching, OEM support, and an extensive network of service representatives.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Develop service contract structure and roll it out to the OEM partners, channel partners, and direct customers.
  • Partner with product/supply chain senior management and sales field leadership teams to implement improvements to inventory and distribution processes.
  • Conduct weekly safety meetings to review ISO procedures, paperwork issues, safety issues and regulatory updates.
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Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
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National service manager vs senior service manager skills

Common national service manager skills
  • Project Management, 19%
  • Customer Service, 7%
  • Service Organization, 5%
  • Business Development, 5%
  • CRM, 5%
  • Training Programs, 5%
Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%

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