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National service manager vs service manager

The differences between national service managers and service managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a national service manager, becoming a service manager takes usually requires 4-6 years. Additionally, a national service manager has an average salary of $111,633, which is higher than the $74,009 average annual salary of a service manager.

The top three skills for a national service manager include project management, customer service and service organization. The most important skills for a service manager are POS, performance reviews, and cash handling.

National service manager vs service manager overview

National Service ManagerService Manager
Yearly salary$111,633$74,009
Hourly rate$53.67$35.58
Growth rate5%6%
Number of jobs91,293341,785
Job satisfaction-4
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Average age4644
Years of experience86

National service manager vs service manager salary

National service managers and service managers have different pay scales, as shown below.

National Service ManagerService Manager
Average salary$111,633$74,009
Salary rangeBetween $79,000 And $156,000Between $47,000 And $116,000
Highest paying City-San Francisco, CA
Highest paying state-New York
Best paying company-Latham & Watkins
Best paying industry-Technology

Differences between national service manager and service manager education

There are a few differences between a national service manager and a service manager in terms of educational background:

National Service ManagerService Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

National service manager vs service manager demographics

Here are the differences between national service managers' and service managers' demographics:

National Service ManagerService Manager
Average age4644
Gender ratioMale, 74.2% Female, 25.8%Male, 71.1% Female, 28.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage7%10%

Differences between national service manager and service manager duties and responsibilities

National service manager example responsibilities.

  • Negotiate and set SLA parameters to ensure ongoing focus and drive to achieve set targets.
  • Manage call escalation, call dispatching, OEM support, and an extensive network of service representatives.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Develop service contract structure and roll it out to the OEM partners, channel partners, and direct customers.
  • Partner with product/supply chain senior management and sales field leadership teams to implement improvements to inventory and distribution processes.
  • Conduct weekly safety meetings to review ISO procedures, paperwork issues, safety issues and regulatory updates.
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Service manager example responsibilities.

  • Manage compliance with all safety requirements to meet OSHA regulations.
  • Manage a staff of eight employees and maintain oversight of all departments and staff.
  • Utilize ADP software to prepare contract estimates, manage client and vehicle records, and time management.
  • Lead and consult in several projects which lead to the justification and approval of new ERP platform implementation.
  • Supervise employees and operations as well as coordinating third party vendors, manage logistics, operate and maintain all equipment.
  • Coordinate with training department to achieve and maintain the necessary skills within the region to achieve operating goals and KPIs.
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National service manager vs service manager skills

Common national service manager skills
  • Project Management, 19%
  • Customer Service, 7%
  • Service Organization, 5%
  • Business Development, 5%
  • CRM, 5%
  • Training Programs, 5%
Common service manager skills
  • POS, 12%
  • Performance Reviews, 8%
  • Cash Handling, 8%
  • Food Handling, 7%
  • Cleanliness, 5%
  • Project Management, 5%

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