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National service manager vs strategic accounts manager

The differences between national service managers and strategic accounts managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a national service manager and a strategic accounts manager. Additionally, a national service manager has an average salary of $111,633, which is higher than the $83,574 average annual salary of a strategic accounts manager.

The top three skills for a national service manager include project management, customer service and service organization. The most important skills for a strategic accounts manager are account management, healthcare, and customer service.

National service manager vs strategic accounts manager overview

National Service ManagerStrategic Accounts Manager
Yearly salary$111,633$83,574
Hourly rate$53.67$40.18
Growth rate5%5%
Number of jobs91,293141,224
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 79%
Average age4646
Years of experience88

National service manager vs strategic accounts manager salary

National service managers and strategic accounts managers have different pay scales, as shown below.

National Service ManagerStrategic Accounts Manager
Average salary$111,633$83,574
Salary rangeBetween $79,000 And $156,000Between $51,000 And $135,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-VMware
Best paying industry-Technology

Differences between national service manager and strategic accounts manager education

There are a few differences between a national service manager and a strategic accounts manager in terms of educational background:

National Service ManagerStrategic Accounts Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

National service manager vs strategic accounts manager demographics

Here are the differences between national service managers' and strategic accounts managers' demographics:

National Service ManagerStrategic Accounts Manager
Average age4646
Gender ratioMale, 74.2% Female, 25.8%Male, 68.2% Female, 31.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between national service manager and strategic accounts manager duties and responsibilities

National service manager example responsibilities.

  • Negotiate and set SLA parameters to ensure ongoing focus and drive to achieve set targets.
  • Manage call escalation, call dispatching, OEM support, and an extensive network of service representatives.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Develop service contract structure and roll it out to the OEM partners, channel partners, and direct customers.
  • Partner with product/supply chain senior management and sales field leadership teams to implement improvements to inventory and distribution processes.
  • Conduct weekly safety meetings to review ISO procedures, paperwork issues, safety issues and regulatory updates.
  • Show more

Strategic accounts manager example responsibilities.

  • Manage a daily, weekly, and monthly sales funnels and pipelines to track accounts from initial call to close.
  • Employ sales processes using SalesForce CRM tool.
  • Maintain client schedules and records within SalesForce to keep campaigns on track.
  • Increase ACR revenues by cross-selling products and services and ensuring client retention.
  • Provide web demonstrations (GoToMeeting, WebEx) of on demand SaaS printing-marketplace solution.
  • Support infrastructure and sales teams to meet technical, administration, and special support requirements.
  • Show more

National service manager vs strategic accounts manager skills

Common national service manager skills
  • Project Management, 19%
  • Customer Service, 7%
  • Service Organization, 5%
  • Business Development, 5%
  • CRM, 5%
  • Training Programs, 5%
Common strategic accounts manager skills
  • Account Management, 9%
  • Healthcare, 7%
  • Customer Service, 6%
  • Salesforce, 5%
  • CRM, 5%
  • Digital Marketing, 5%

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