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Network support senior analyst vs senior support technician

The differences between network support senior analysts and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support senior analyst and a senior support technician. Additionally, a network support senior analyst has an average salary of $98,975, which is higher than the $74,459 average annual salary of a senior support technician.

The top three skills for a network support senior analyst include technical troubleshooting, windows server and windows xp. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Network support senior analyst vs senior support technician overview

Network Support Senior AnalystSenior Support Technician
Yearly salary$98,975$74,459
Hourly rate$47.58$35.80
Growth rate10%10%
Number of jobs107,469113,499
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 48%
Average age4242
Years of experience22

Network support senior analyst vs senior support technician salary

Network support senior analysts and senior support technicians have different pay scales, as shown below.

Network Support Senior AnalystSenior Support Technician
Average salary$98,975$74,459
Salary rangeBetween $80,000 And $122,000Between $48,000 And $114,000
Highest paying City-Durham, NC
Highest paying state-Pennsylvania
Best paying company-Pacira BioSciences
Best paying industry-Technology

Differences between network support senior analyst and senior support technician education

There are a few differences between a network support senior analyst and a senior support technician in terms of educational background:

Network Support Senior AnalystSenior Support Technician
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 48%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Network support senior analyst vs senior support technician demographics

Here are the differences between network support senior analysts' and senior support technicians' demographics:

Network Support Senior AnalystSenior Support Technician
Average age4242
Gender ratioMale, 78.4% Female, 21.6%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 13.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between network support senior analyst and senior support technician duties and responsibilities

Network support senior analyst example responsibilities.

  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Install network switches and setup for correct communications.
  • Perform remote and on site support for computers, servers and VPN devices.
  • Provide project management support for departmental Lan installations.
  • Evaluate LAN hardware and software requirements and capabilities and make recommendations.
  • Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
  • Show more

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Network support senior analyst vs senior support technician skills

Common network support senior analyst skills
  • Technical Troubleshooting, 13%
  • Windows Server, 8%
  • Windows XP, 6%
  • Trouble Tickets, 5%
  • Lan Wan, 5%
  • Technical Support, 5%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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