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Noc manager vs information technology technical services manager

The differences between noc managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a noc manager and an information technology technical services manager. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $95,942 average annual salary of a noc manager.

The top three skills for a noc manager include metrics, network operations and windows. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Noc manager vs information technology technical services manager overview

NOC ManagerInformation Technology Technical Services Manager
Yearly salary$95,942$114,021
Hourly rate$46.13$54.82
Growth rate16%16%
Number of jobs74,980209,334
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 64%
Average age4747
Years of experience88

Noc manager vs information technology technical services manager salary

Noc managers and information technology technical services managers have different pay scales, as shown below.

NOC ManagerInformation Technology Technical Services Manager
Average salary$95,942$114,021
Salary rangeBetween $73,000 And $125,000Between $86,000 And $150,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Mayo Clinic
Best paying industry-Finance

Differences between noc manager and information technology technical services manager education

There are a few differences between a noc manager and an information technology technical services manager in terms of educational background:

NOC ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 64%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Noc manager vs information technology technical services manager demographics

Here are the differences between noc managers' and information technology technical services managers' demographics:

NOC ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 91.3% Female, 8.8%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between noc manager and information technology technical services manager duties and responsibilities

Noc manager example responsibilities.

  • Manage execution of rollouts, operational changes, and routine maintenance procedures across business lines within strict maintenance windows.
  • Ensure peak network reliability through managing network performance metrics.
  • Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
  • Configure the enterprise environment using SCCM and update the windows servers using WSUS integration in SCCM.
  • Meet very aggressive network availability, MTTR, and ticket handling objectives while providing hands-on leadership during network events.
  • Familiarize self with Ciena 4200 and BTI 7060, in support of testing and troubleshooting GigE and Ethernet circuits.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Noc manager vs information technology technical services manager skills

Common noc manager skills
  • Metrics, 10%
  • Network Operations, 8%
  • Windows, 5%
  • SLA, 5%
  • Customer Satisfaction, 4%
  • ITIL, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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