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Office assistant and customer service vs assistant secretary

The differences between office assistant and customer services and assistant secretaries can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an office assistant and customer service, becoming an assistant secretary takes usually requires 1-2 years. Additionally, an assistant secretary has an average salary of $107,366, which is higher than the $31,405 average annual salary of an office assistant and customer service.

The top three skills for an office assistant and customer service include customer service, data entry and payroll. The most important skills for an assistant secretary are telephone calls, payroll, and scheduling appointments.

Office assistant and customer service vs assistant secretary overview

Office Assistant And Customer ServiceAssistant Secretary
Yearly salary$31,405$107,366
Hourly rate$15.10$51.62
Growth rate-4%-8%
Number of jobs194,22552,165
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 47%
Average age4050
Years of experience122

Office assistant and customer service vs assistant secretary salary

Office assistant and customer services and assistant secretaries have different pay scales, as shown below.

Office Assistant And Customer ServiceAssistant Secretary
Average salary$31,405$107,366
Salary rangeBetween $25,000 And $37,000Between $38,000 And $302,000
Highest paying CityElizabeth, NJWashington, DC
Highest paying stateNew JerseyRhode Island
Best paying companyMedlineElanco
Best paying industryTelecommunication-

Differences between office assistant and customer service and assistant secretary education

There are a few differences between an office assistant and customer service and an assistant secretary in terms of educational background:

Office Assistant And Customer ServiceAssistant Secretary
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Office assistant and customer service vs assistant secretary demographics

Here are the differences between office assistant and customer services' and assistant secretaries' demographics:

Office Assistant And Customer ServiceAssistant Secretary
Average age4050
Gender ratioMale, 17.4% Female, 82.6%Male, 21.7% Female, 78.3%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.9% White, 54.3% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%
LGBT Percentage7%6%

Differences between office assistant and customer service and assistant secretary duties and responsibilities

Office assistant and customer service example responsibilities.

  • Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
  • Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
  • Determine Medicaid requirements and eligibility.

Assistant secretary example responsibilities.

  • Manage and oversee all STO relate actions task to OSD impacting future and current operations in STO.
  • Assist main accountant with extra jobs and are trained in QuickBooks.
  • Proofread, edit & type legal briefs, business letters, case notes.
  • Book keeping, answer phone calls, run errands and handle billing using Quickbooks.
  • Assist in contacting and informing the parents of upcoming graduates about alumni programs and donations.
  • Serve as first point of contact for students, faculty, and alumni calling or visiting the main administrative office.
  • Show more

Office assistant and customer service vs assistant secretary skills

Common office assistant and customer service skills
  • Customer Service, 28%
  • Data Entry, 16%
  • Payroll, 4%
  • Schedule Appointments, 3%
  • Credit Card Payments, 3%
  • Front Desk, 2%
Common assistant secretary skills
  • Telephone Calls, 13%
  • Payroll, 9%
  • Scheduling Appointments, 9%
  • Financial Statements, 9%
  • Office Equipment, 7%
  • Computer System, 5%

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