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Office manager/customer service vs clinical manager

The differences between office managers/customer service and clinical managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/customer service and a clinical manager. Additionally, a clinical manager has an average salary of $84,066, which is higher than the $36,452 average annual salary of an office manager/customer service.

The top three skills for an office manager/customer service include purchase orders, credit card and bank deposits. The most important skills for a clinical manager are patients, customer service, and home health.

Office manager/customer service vs clinical manager overview

Office Manager/Customer ServiceClinical Manager
Yearly salary$36,452$84,066
Hourly rate$17.52$40.42
Growth rate5%28%
Number of jobs61,20881,863
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 48%
Average age4747
Years of experience66

What does an office manager/customer service do?

An Office Manager / Customer Service ensures an office is operating properly day to day, communicates with clients regarding products and services, and generally oversees other administrative and support staff. In this position, you will be required to represent the company in various instances, organize other administrative staff, provide input on hiring, firing and, promotions, ensure company policies are up to date, manage company budgets, and maintaining office records and databases. Therefore, a requirement of this position is the knowledge of office database systems and office software packages.

What does a clinical manager do?

A clinical manager is responsible for monitoring medical procedures and administrative duties to ensure the smooth flow of operations in a healthcare facility. Clinical managers manage the facility's staffing needs, evaluate budget reports, assist healthcare professionals on administering medical duties, and develop strategic procedures to optimize treatments and maximize productivity. A clinical manager enforces strict sanitary and safety regulations for everyone's strict compliance. They also need to have excellent knowledge of the medical industry to promote medical processes and provide the highest quality care.

Office manager/customer service vs clinical manager salary

Office managers/customer service and clinical managers have different pay scales, as shown below.

Office Manager/Customer ServiceClinical Manager
Average salary$36,452$84,066
Salary rangeBetween $27,000 And $49,000Between $55,000 And $128,000
Highest paying City-San Francisco, CA
Highest paying state-Rhode Island
Best paying company-Genentech
Best paying industry-Health Care

Differences between office manager/customer service and clinical manager education

There are a few differences between an office manager/customer service and a clinical manager in terms of educational background:

Office Manager/Customer ServiceClinical Manager
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 48%
Most common majorBusinessNursing
Most common collegeCalifornia State University - BakersfieldUniversity of Pennsylvania

Office manager/customer service vs clinical manager demographics

Here are the differences between office managers/customer service' and clinical managers' demographics:

Office Manager/Customer ServiceClinical Manager
Average age4747
Gender ratioMale, 13.7% Female, 86.3%Male, 22.6% Female, 77.4%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 8.0% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%12%

Differences between office manager/customer service and clinical manager duties and responsibilities

Office manager/customer service example responsibilities.

  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Maintain accounts payable/receivable using QuickBooks.
  • Complete accounting and journal entry procedures using QuickBooks.
  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Develop training materials; PowerPoint and marketing collateral for training sales reps.
  • Maintain strict confidentiality in accordance to HIPPA regulations, OSHA, employment and labor laws, state and federal guidelines.
  • Show more

Clinical manager example responsibilities.

  • Track and manage IRB approvals.
  • Lead a team of 25 patient service coordinators and receptionists.
  • Manage and lead teams consisting of multiple internal departments as well as CRO and other vendors.
  • Manage data for research project billing and accountability for drug study product in accordance with FDA regulations.
  • Manage studies in association with the lead CRA to ensure all project expectations and milestones are meet.
  • Manage all facets of daily operations relating to imaging services, radiation therapy, and medical oncology services.
  • Show more

Office manager/customer service vs clinical manager skills

Common office manager/customer service skills
  • Purchase Orders, 8%
  • Credit Card, 5%
  • Bank Deposits, 5%
  • Customer Complaints, 4%
  • Office Operations, 4%
  • QuickBooks, 4%
Common clinical manager skills
  • Patients, 19%
  • Customer Service, 8%
  • Home Health, 6%
  • Direct Patient Care, 5%
  • Quality Patient Care, 5%
  • Patient Education, 3%

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