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The differences between office managers/customer service and office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/customer service and an office manager. Additionally, an office manager has an average salary of $43,395, which is higher than the $36,452 average annual salary of an office manager/customer service.
The top three skills for an office manager/customer service include purchase orders, credit card and bank deposits. The most important skills for an office manager are customer service, patients, and financial statements.
| Office Manager/Customer Service | Office Manager | |
| Yearly salary | $36,452 | $43,395 |
| Hourly rate | $17.52 | $20.86 |
| Growth rate | 5% | -8% |
| Number of jobs | 61,208 | 53,712 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 44% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An Office Manager / Customer Service ensures an office is operating properly day to day, communicates with clients regarding products and services, and generally oversees other administrative and support staff. In this position, you will be required to represent the company in various instances, organize other administrative staff, provide input on hiring, firing and, promotions, ensure company policies are up to date, manage company budgets, and maintaining office records and databases. Therefore, a requirement of this position is the knowledge of office database systems and office software packages.
Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.
Office managers/customer service and office managers have different pay scales, as shown below.
| Office Manager/Customer Service | Office Manager | |
| Average salary | $36,452 | $43,395 |
| Salary range | Between $27,000 And $49,000 | Between $30,000 And $62,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | New York |
| Best paying company | - | Moody's |
| Best paying industry | - | Construction |
There are a few differences between an office manager/customer service and an office manager in terms of educational background:
| Office Manager/Customer Service | Office Manager | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between office managers/customer service' and office managers' demographics:
| Office Manager/Customer Service | Office Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 13.7% Female, 86.3% | Male, 13.5% Female, 86.5% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |