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The differences between office managers/customer service and office managers/office coordinator can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/customer service and an office manager/office coordinator. Additionally, an office manager/office coordinator has an average salary of $44,616, which is higher than the $36,452 average annual salary of an office manager/customer service.
The top three skills for an office manager/customer service include purchase orders, credit card and bank deposits. The most important skills for an office manager/office coordinator are customer service, financial reports, and office equipment.
| Office Manager/Customer Service | Office Manager/Office Coordinator | |
| Yearly salary | $36,452 | $44,616 |
| Hourly rate | $17.52 | $21.45 |
| Growth rate | 5% | -8% |
| Number of jobs | 61,208 | 63,703 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 40% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An Office Manager / Customer Service ensures an office is operating properly day to day, communicates with clients regarding products and services, and generally oversees other administrative and support staff. In this position, you will be required to represent the company in various instances, organize other administrative staff, provide input on hiring, firing and, promotions, ensure company policies are up to date, manage company budgets, and maintaining office records and databases. Therefore, a requirement of this position is the knowledge of office database systems and office software packages.
An office manager/office coordinator is responsible for managing daily administrative tasks and monitoring workflow processes to ensure maximum productivity on meeting client deadlines and maintaining customer satisfaction. Office managers/office coordinators respond to customers' inquiries and concerns, manage records accurately, assist the marketing department on promoting brand image, develop strategic procedures, and identify business opportunities to grow revenues and increase profitability. An office manager/office coordinator must have excellent communication and organization skills to perform various duties in supporting business operations.
Office managers/customer service and office managers/office coordinator have different pay scales, as shown below.
| Office Manager/Customer Service | Office Manager/Office Coordinator | |
| Average salary | $36,452 | $44,616 |
| Salary range | Between $27,000 And $49,000 | Between $33,000 And $59,000 |
| Highest paying City | - | - |
| Highest paying state | - | - |
| Best paying company | - | - |
| Best paying industry | - | - |
There are a few differences between an office manager/customer service and an office manager/office coordinator in terms of educational background:
| Office Manager/Customer Service | Office Manager/Office Coordinator | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between office managers/customer service' and office managers/office coordinator' demographics:
| Office Manager/Customer Service | Office Manager/Office Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 13.7% Female, 86.3% | Male, 8.8% Female, 91.2% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |