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The differences between office managers/customer service and office project managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/customer service and an office project manager. Additionally, an office project manager has an average salary of $79,831, which is higher than the $36,452 average annual salary of an office manager/customer service.
The top three skills for an office manager/customer service include purchase orders, credit card and bank deposits. The most important skills for an office project manager are project management, real estate, and powerpoint.
| Office Manager/Customer Service | Office Project Manager | |
| Yearly salary | $36,452 | $79,831 |
| Hourly rate | $17.52 | $38.38 |
| Growth rate | 5% | -8% |
| Number of jobs | 61,208 | 136,662 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 61% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An Office Manager / Customer Service ensures an office is operating properly day to day, communicates with clients regarding products and services, and generally oversees other administrative and support staff. In this position, you will be required to represent the company in various instances, organize other administrative staff, provide input on hiring, firing and, promotions, ensure company policies are up to date, manage company budgets, and maintaining office records and databases. Therefore, a requirement of this position is the knowledge of office database systems and office software packages.
An office project manager oversees office projects, ensuring everything runs smoothly and efficiently in adherence to goals and deadlines. It is their responsibility to manage different teams, set timelines and objectives, establish guidelines, perform research and analysis, and develop strategies to optimize operations. They must also monitor the progress of all procedures and resolve issues should any arise. Moreover, as a manager, it is essential to encourage and lead teams to reach goals, all while implementing and promoting the company's policies and regulations.
Office managers/customer service and office project managers have different pay scales, as shown below.
| Office Manager/Customer Service | Office Project Manager | |
| Average salary | $36,452 | $79,831 |
| Salary range | Between $27,000 And $49,000 | Between $51,000 And $123,000 |
| Highest paying City | - | Bellevue, WA |
| Highest paying state | - | Alaska |
| Best paying company | - | Northern Trust |
| Best paying industry | - | Technology |
There are a few differences between an office manager/customer service and an office project manager in terms of educational background:
| Office Manager/Customer Service | Office Project Manager | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between office managers/customer service' and office project managers' demographics:
| Office Manager/Customer Service | Office Project Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 13.7% Female, 86.3% | Male, 37.5% Female, 62.5% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |