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Office manager/customer service vs office project manager

The differences between office managers/customer service and office project managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/customer service and an office project manager. Additionally, an office project manager has an average salary of $79,831, which is higher than the $36,452 average annual salary of an office manager/customer service.

The top three skills for an office manager/customer service include purchase orders, credit card and bank deposits. The most important skills for an office project manager are project management, real estate, and powerpoint.

Office manager/customer service vs office project manager overview

Office Manager/Customer ServiceOffice Project Manager
Yearly salary$36,452$79,831
Hourly rate$17.52$38.38
Growth rate5%-8%
Number of jobs61,208136,662
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 61%
Average age4747
Years of experience66

What does an office manager/customer service do?

An Office Manager / Customer Service ensures an office is operating properly day to day, communicates with clients regarding products and services, and generally oversees other administrative and support staff. In this position, you will be required to represent the company in various instances, organize other administrative staff, provide input on hiring, firing and, promotions, ensure company policies are up to date, manage company budgets, and maintaining office records and databases. Therefore, a requirement of this position is the knowledge of office database systems and office software packages.

What does an office project manager do?

An office project manager oversees office projects, ensuring everything runs smoothly and efficiently in adherence to goals and deadlines. It is their responsibility to manage different teams, set timelines and objectives, establish guidelines, perform research and analysis, and develop strategies to optimize operations. They must also monitor the progress of all procedures and resolve issues should any arise. Moreover, as a manager, it is essential to encourage and lead teams to reach goals, all while implementing and promoting the company's policies and regulations.

Office manager/customer service vs office project manager salary

Office managers/customer service and office project managers have different pay scales, as shown below.

Office Manager/Customer ServiceOffice Project Manager
Average salary$36,452$79,831
Salary rangeBetween $27,000 And $49,000Between $51,000 And $123,000
Highest paying City-Bellevue, WA
Highest paying state-Alaska
Best paying company-Northern Trust
Best paying industry-Technology

Differences between office manager/customer service and office project manager education

There are a few differences between an office manager/customer service and an office project manager in terms of educational background:

Office Manager/Customer ServiceOffice Project Manager
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Office manager/customer service vs office project manager demographics

Here are the differences between office managers/customer service' and office project managers' demographics:

Office Manager/Customer ServiceOffice Project Manager
Average age4747
Gender ratioMale, 13.7% Female, 86.3%Male, 37.5% Female, 62.5%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between office manager/customer service and office project manager duties and responsibilities

Office manager/customer service example responsibilities.

  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Maintain accounts payable/receivable using QuickBooks.
  • Complete accounting and journal entry procedures using QuickBooks.
  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Develop training materials; PowerPoint and marketing collateral for training sales reps.
  • Maintain strict confidentiality in accordance to HIPPA regulations, OSHA, employment and labor laws, state and federal guidelines.
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Office project manager example responsibilities.

  • Manage all aspects of billing, A/R and A/P general ledger postings and invoicing.
  • Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
  • Process A/R, A/P, payments, sales tax, make travel arrangements (both domestic & international travel).
  • Maintain company financial records, e.g., invoicing, A/P, A/R, reconciliations and job cost tracking.
  • Compile certify payroll and monthly EEO reports.
  • Respond to employee inquiries regarding payroll and timekeeping.
  • Show more

Office manager/customer service vs office project manager skills

Common office manager/customer service skills
  • Purchase Orders, 8%
  • Credit Card, 5%
  • Bank Deposits, 5%
  • Customer Complaints, 4%
  • Office Operations, 4%
  • QuickBooks, 4%
Common office project manager skills
  • Project Management, 30%
  • Real Estate, 16%
  • PowerPoint, 6%
  • SharePoint, 5%
  • Office Procedures, 4%
  • Project Scope, 4%

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