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Office manager/receptionist vs assistant office manager

The differences between office managers/receptionist and assistant office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/receptionist and an assistant office manager. Additionally, an assistant office manager has an average salary of $43,074, which is higher than the $39,696 average annual salary of an office manager/receptionist.

The top three skills for an office manager/receptionist include patients, customer service and payroll. The most important skills for an assistant office manager are customer service, patients, and financial statements.

Office manager/receptionist vs assistant office manager overview

Office Manager/ReceptionistAssistant Office Manager
Yearly salary$39,696$43,074
Hourly rate$19.08$20.71
Growth rate-8%-8%
Number of jobs58,31856,866
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 45%
Average age4747
Years of experience66

What does an office manager/receptionist do?

An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.

What does an assistant office manager do?

An assistant office manager's role is to perform administrative and management support-related tasks. Most of the responsibilities revolve around gathering information and maintaining a database, preparing presentations and processing necessary documents, arranging schedules and appointments, and taking charge of the procurement of office supplies. Furthermore, an assistant office manager may take part in maintenance activities and decisions, devise plans to maximize space, improve the office environment, and even attend meetings on behalf of the manager.

Office manager/receptionist vs assistant office manager salary

Office managers/receptionist and assistant office managers have different pay scales, as shown below.

Office Manager/ReceptionistAssistant Office Manager
Average salary$39,696$43,074
Salary rangeBetween $27,000 And $57,000Between $31,000 And $59,000
Highest paying City-Campbell, CA
Highest paying state-Alaska
Best paying company-Cambridge Associates
Best paying industry-Finance

Differences between office manager/receptionist and assistant office manager education

There are a few differences between an office manager/receptionist and an assistant office manager in terms of educational background:

Office Manager/ReceptionistAssistant Office Manager
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Office manager/receptionist vs assistant office manager demographics

Here are the differences between office managers/receptionist' and assistant office managers' demographics:

Office Manager/ReceptionistAssistant Office Manager
Average age4747
Gender ratioMale, 7.0% Female, 93.0%Male, 17.8% Female, 82.2%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.3% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between office manager/receptionist and assistant office manager duties and responsibilities

Office manager/receptionist example responsibilities.

  • Demonstrate self-motivation through QuickBooks training.
  • Establish and maintain QuickBooks accounting systems.
  • Greet patients; handle overall daily business operations of a busy chiropractic office.
  • Engage in active communication with patients by developing and maintaining a professional and friendly relationship.
  • Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
  • Process and distribute incoming and outgoing mail and packages via USPS and messenger services.
  • Show more

Assistant office manager example responsibilities.

  • Communicate Medicare and Medicaid benefits and regulations with patients.
  • Provide customer service to residents and family members in Medicaid process.
  • Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
  • Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
  • Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
  • Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
  • Show more

Office manager/receptionist vs assistant office manager skills

Common office manager/receptionist skills
  • Patients, 21%
  • Customer Service, 15%
  • Payroll, 10%
  • Appointment Scheduling, 8%
  • Front Desk, 6%
  • Office Equipment, 3%
Common assistant office manager skills
  • Customer Service, 24%
  • Patients, 16%
  • Financial Statements, 5%
  • Front Desk, 4%
  • Appointment Scheduling, 3%
  • Office Equipment, 3%

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