Office manager/technician vs assistant front office manager

Differences between office manager/technician and assistant front office manager duties and responsibilities

Office manager/technician example responsibilities.

• Manage 24x7 helpdesk support for LAN end-users on an as-need basis.
• Organize, scan, & manage all sign contracts, AutoCAD drawings, & proposals.
• Manage daily customer invoicing, service calendar, accounts receivable/payable, and account reconciliations in QuickBooks.
• Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
• Schedule patient appointments, obtain insurance authorizations, process insurance forms and invoice patients for payment.
• Interpret live EKG studies for physician reference.
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Assistant front office manager example responsibilities.

• Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
• Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
• Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Maintain cleanliness and organization of back office, front office, and front-office desk.
• Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.
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