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Office manager/technician vs desk manager

The differences between office managers/technician and desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/technician and a desk manager. Additionally, an office manager/technician has an average salary of $93,927, which is higher than the $75,140 average annual salary of a desk manager.

The top three skills for an office manager/technician include patients, customer service and patient care. The most important skills for a desk manager are CRM, sales process, and quality customer service.

Office manager/technician vs desk manager overview

Office Manager/TechnicianDesk Manager
Yearly salary$93,927$75,140
Hourly rate$45.16$36.12
Growth rate-5%-
Number of jobs35,09045,871
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 65%
Average age4747
Years of experience66

Office manager/technician vs desk manager salary

Office managers/technician and desk managers have different pay scales, as shown below.

Office Manager/TechnicianDesk Manager
Average salary$93,927$75,140
Salary rangeBetween $61,000 And $143,000Between $44,000 And $127,000
Highest paying City-Eureka, CA
Highest paying state-New York
Best paying company-ServiceNow
Best paying industry--

Differences between office manager/technician and desk manager education

There are a few differences between an office manager/technician and a desk manager in terms of educational background:

Office Manager/TechnicianDesk Manager
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Office manager/technician vs desk manager demographics

Here are the differences between office managers/technician' and desk managers' demographics:

Office Manager/TechnicianDesk Manager
Average age4747
Gender ratioMale, 33.2% Female, 66.8%Male, 54.9% Female, 45.1%
Race ratioBlack or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 17.9% Asian, 5.3% White, 61.2% American Indian and Alaska Native, 0.6%Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between office manager/technician and desk manager duties and responsibilities

Office manager/technician example responsibilities.

  • Manage 24x7 helpdesk support for LAN end-users on an as-need basis.
  • Organize, scan, & manage all sign contracts, AutoCAD drawings, & proposals.
  • Manage daily customer invoicing, service calendar, accounts receivable/payable, and account reconciliations in QuickBooks.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Schedule patient appointments, obtain insurance authorizations, process insurance forms and invoice patients for payment.
  • Interpret live EKG studies for physician reference.
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Desk manager example responsibilities.

  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Maintain POS transactions and hotel budget.
  • Shred patient information to comply with HIPAA regulations.
  • Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
  • Design a multi-part training program for the primary POS program used in retail locations.
  • Import and export all patient data into the EMR from hospitals and other qualify health care providers.
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Office manager/technician vs desk manager skills

Common office manager/technician skills
  • Patients, 22%
  • Customer Service, 14%
  • Patient Care, 5%
  • Scheduling Appointments, 5%
  • Financial Reports, 4%
  • Office Operations, 3%
Common desk manager skills
  • CRM, 19%
  • Sales Process, 12%
  • Quality Customer Service, 10%
  • CSI, 9%
  • Sales People, 8%
  • Sales Desk, 5%

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