Office manager/technician vs front office manager

Differences between office manager/technician and front office manager duties and responsibilities

Office manager/technician example responsibilities.

• Manage 24x7 helpdesk support for LAN end-users on an as-need basis.
• Organize, scan, & manage all sign contracts, AutoCAD drawings, & proposals.
• Manage daily customer invoicing, service calendar, accounts receivable/payable, and account reconciliations in QuickBooks.
• Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
• Schedule patient appointments, obtain insurance authorizations, process insurance forms and invoice patients for payment.
• Interpret live EKG studies for physician reference.
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Front office manager example responsibilities.

• Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
• Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
• Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
• Lead trainer for new PMS roll-out, including downtime and upgrade management.
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