Office manager/technician vs office lead

Differences between office manager/technician and office lead duties and responsibilities

Office manager/technician example responsibilities.

• Manage 24x7 helpdesk support for LAN end-users on an as-need basis.
• Organize, scan, & manage all sign contracts, AutoCAD drawings, & proposals.
• Manage daily customer invoicing, service calendar, accounts receivable/payable, and account reconciliations in QuickBooks.
• Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
• Schedule patient appointments, obtain insurance authorizations, process insurance forms and invoice patients for payment.
• Interpret live EKG studies for physician reference.
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Office lead example responsibilities.

• Help dentist manage dental and medical emergencies by maintaining CPR certification.
• Scan medical documents through EMR system.
• Follow HIPAA policies and procedures along with OSHA regulations and safety standards.
• Determine work assignments and procedures, and review records according to HIPAA regulations.
• Assist with converting practice into EMR by providing training to all medical and administrative staff.
• Maintain and organize back-up documentation for purchases.
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