Office manager/technician vs office manager/receptionist

Differences between office manager/technician and office manager/receptionist duties and responsibilities

Office manager/technician example responsibilities.

• Manage 24x7 helpdesk support for LAN end-users on an as-need basis.
• Organize, scan, & manage all sign contracts, AutoCAD drawings, & proposals.
• Manage daily customer invoicing, service calendar, accounts receivable/payable, and account reconciliations in QuickBooks.
• Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
• Schedule patient appointments, obtain insurance authorizations, process insurance forms and invoice patients for payment.
• Interpret live EKG studies for physician reference.
Show more

Office manager/receptionist example responsibilities.

• Demonstrate self-motivation through QuickBooks training.
• Establish and maintain QuickBooks accounting systems.
• Greet patients; handle overall daily business operations of a busy chiropractic office.
• Engage in active communication with patients by developing and maintaining a professional and friendly relationship.
• Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
• Process and distribute incoming and outgoing mail and packages via USPS and messenger services.
Show more