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Operation support analyst vs information systems analyst

The differences between operation support analysts and information systems analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operation support analyst, becoming an information systems analyst takes usually requires 4-6 years. Additionally, an information systems analyst has an average salary of $83,747, which is higher than the $67,708 average annual salary of an operation support analyst.

The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for an information systems analyst are project management, customer service, and linux.

Operation support analyst vs information systems analyst overview

Operation Support AnalystInformation Systems Analyst
Yearly salary$67,708$83,747
Hourly rate$32.55$40.26
Growth rate10%9%
Number of jobs134,085170,658
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Average age4243
Years of experience26

What does an operation support analyst do?

Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.

What does an information systems analyst do?

An information systems analyst specializes in conducting cost-efficient research and analysis to determine how information technology can improve a company's business process and growth. One of their primary responsibilities is to collaborate with information systems experts to develop upgrades and all-new systems, respond to inquiries and concerns, provide corrective measures, and meet the IT needs of employees all over the company. Furthermore, it is essential to run tests on systems and determine areas that need improvement.

Operation support analyst vs information systems analyst salary

Operation support analysts and information systems analysts have different pay scales, as shown below.

Operation Support AnalystInformation Systems Analyst
Average salary$67,708$83,747
Salary rangeBetween $47,000 And $96,000Between $58,000 And $119,000
Highest paying CityPalo Alto, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companyMcKinsey & Company IncApple
Best paying industryFinanceFinance

Differences between operation support analyst and information systems analyst education

There are a few differences between an operation support analyst and an information systems analyst in terms of educational background:

Operation Support AnalystInformation Systems Analyst
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Operation support analyst vs information systems analyst demographics

Here are the differences between operation support analysts' and information systems analysts' demographics:

Operation Support AnalystInformation Systems Analyst
Average age4243
Gender ratioMale, 55.3% Female, 44.7%Male, 65.3% Female, 34.7%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4%Black or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between operation support analyst and information systems analyst duties and responsibilities

Operation support analyst example responsibilities.

  • Have experience in managing environments where java base interfaces run in SOLARIS/LINUX containers.
  • Monitor and manage mainframe computers.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide technical UNIX and Linux support in a professional manner.
  • Perform PC maintenance, repair, and hardware/software installation and upgrades, to include dial-up networks and software problem resolution.
  • Implement MOF in the project in line with ITIL.
  • Show more

Information systems analyst example responsibilities.

  • Lead cross- functional team to update HTML links and conform to web page design standards.
  • Analyze user requirements, procedures, and problems to automate processing or to improve existing ERP system and reporting.
  • Implement and manage all organizational security measures, cryptographic equipment and DoD communications security (COMSEC) keying material.
  • Lead disaster recovery exercises, infrastructure hardware/software decommissioning initiatives and redeployment of legacy application retirements/migrations for Fannie Mae (client).
  • Install and configure Linux Ubuntu.
  • Test Java code, including Junit testing.
  • Show more

Operation support analyst vs information systems analyst skills

Common operation support analyst skills
  • Operations Support, 13%
  • Customer Service, 12%
  • PowerPoint, 4%
  • Management System, 3%
  • Data Analysis, 3%
  • Data Entry, 3%
Common information systems analyst skills
  • Project Management, 8%
  • Customer Service, 7%
  • Linux, 4%
  • Management System, 4%
  • Technical Issues, 3%
  • DOD, 3%

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