Operations coordinator jobs in Patterson, NY

The Project Coordinator role will support Project Delivery on projects within the portfolio. Responsibilities will include governance and reporting and providing information for effective management decision-making. Both waterfall and agile project delivery approaches may be used. Job Functions & Responsibilities Ability to coordinate multiple projects and lead small projects as assigned. Act as the bridge between the business and IT in support of the PM. Support the IT workstream and documents of projects via IT PMO processes, procedures, and tools for assigned projects. Monitor the project schedule and deliverables. Track progress and report updates to the project/program manager. Recognize problems or situations that will or may impact the project delivery. Coordinate the project under the supervision of the project manager. Utilize IT project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery. Assist in fulfilling requirements for the IT PMO and IT Governance process. Work collaboratively with project teams, various IT teams, and related business unit staff. Promote and maintain communication between project team members and stakeholders and manage expectations. Prepare correspondence, presentations and/or reports as required. Follow-up on correspondence and outstanding requests for resolution. Assist with the evolution of Project Delivery. Skills Understand the software development process and experience in IT project management methodologies (Agile, Waterfall). Strong and tested project coordinator skills including organization skills, communication skills, daily standups, creation and presentation of data (updates, status, etc.), vendor management. Organized, good communicator, deadline driven, planner, problem solver, and agile. Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards. Superior interpersonal skills to ensure open communication across project teams. Ability to handle broad-based, often complex, communication for internal and/or external audiences. Outstanding record of project coordination success. Intermediate-Advanced Excel, PowerPoint, SharePoint (i.e. M365) skills. Education & Certifications Bachelor's degree in business or technical field. Minimum 3 years of increasing responsible experience, including successfully coordinating various IT projects in a matrixed environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Mohammed Mazharuddin Email: *************************************** Internal Id: 25-55019

Are you looking for a new challenge in a fast-paced, stable industry? The home improvement industry is always in constant demand, and Franzoso Contracting is proud to be the largest and most reputable residential roofing contractor in the region-named Best of Westchester's Best Roofing Contractor for eight consecutive years. We are currently seeking a driven, customer-focused professional to join our team as a Repair Project Coordinator. About the Role The Repair and Service Division is a vital component of Franzoso Contracting's sales engine. This department supports our past customers with follow-up service work while also serving as a primary entry point for new customer inquiries. In many cases, the Repair Department is the first interaction a homeowner has with our company. The Repair Project Coordinator plays a key role in managing repair and service requests while working closely with the broader sales team. This position helps coordinate inspections, qualify customer needs, and identify opportunities where smaller repair projects can naturally lead to larger home improvement solutions. This role plays a key part in converting basic service calls into long-term, higher-value customer relationships. Services supported by this department include roof, siding, and gutter repairs, as well as roof shampoo cleaning services. As the “tip of the spear” in the sales process, the Repair Project Coordinator helps create Franzoso customers for life by combining exceptional service with consultative sales skills. Key Responsibilities & Qualifications The ideal candidate will demonstrate: Exceptional professionalism and a strong commitment to customer service excellence Experience handling a high volume of inbound calls, emails, and service inquiries Sales experience, including qualifying prospective clients, setting expectations, and gaining commitment to service and inspection appointments An understanding of the fast-paced home improvement sales cycle and the importance of follow-up, communication, and closing the loop with customers Ability to prepare and present sales proposals for basic home improvement and repair services Strong organizational and scheduling skills with attention to detail Excellent computer skills, with experience using CRM platforms and Microsoft Office tools. Experience in the home improvement industry and familiarity with roofing, siding, gutter, or window products is a plus, but not required Position Details & Compensation Hourly position with standard business hours, Monday through Friday (Saturday availability required on a rotating schedule) Starting pay range: $20-$26 per hour, based on experience Bonus opportunities available for motivated, performance-driven individuals If you enjoy combining customer service with sales, thrive in a dynamic environment, and want to play a meaningful role in growing customer relationships and revenue, we encourage you to apply and build your career with Franzoso Contracting.

Adecco Creative is partnering with a global electronics company to recruit for an Experience & Showroom Coordinator. This position will be 5 days onsite in Stamford, CT. The role is ongoing contract and requires flexibility to work weekends and holidays as needed. Job Summary: We are looking for an organized and customer-focused Showroom Coordinator to manage the day-to-day operations of our kitchen appliance showroom. The ideal candidate will be responsible for ensuring the showroom runs smoothly, assisting customers with product inquiries, and supporting the events & marketing team. This role requires excellent communication, organizational skills, and attention to detail to create a positive customer experience. Our environment is not a typical corporate event space. You will be part of a team with a strong collaborative work ethic that is passionate about putting their skills to work. Key Responsibilities: Maintain a clean, organized, and visually appealing showroom environment. Greet customers warmly and assist with any inquiries. Support the marketing & culinary team with administrative tasks, including scheduling appointments, tours, managing customer follow-ups, ordering supplies, fulfilling small appliance sales, event set up/breakdown. Monitor inventory levels and communicate restocking needs with the manager. Assist with operations of events, demonstrations, or training sessions held in the showroom. Help curate new experiences at the brand to drive traffic and sales leads. Handle customer service tasks, including addressing concerns and ensuring a seamless shopping experience. Stay informed about product updates, promotions, and industry trends to better assist customers. Develop and maintain relationships with event-related vendors & contractors including, but not limited to creative, external caterers, chefs, talent and support staff. Assist with developing recap reports post event. Assist with content capture of all events and assist with socializing on social platforms and website. Facilitate on-going tours of facility General administrative duties. Qualifications: Previous experience in retail, showroom, or customer service roles. Strong organizational skills and attention to detail. Excellent interpersonal and communication abilities. Ability to multitask and manage time effectively in a fast-paced environment. Basic knowledge of kitchen appliances or willingness to learn about product features and functionality. Proficient in basic computer applications, inventory systems and other software solutions like Canva, Mailchimp, Envoy, Shopify, Toast. Digital / Social media expertise (Facebook, Instagram, Twitter, YouTube, TikTok) Flexibility to work weekends and holidays as needed. Ability to lift up to 25lbs+

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. #LI-CF1Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 17.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Full-time Description Join us in shaping the future of Banking Operations… Step into a role where your strategic mindset and operational expertise fuel the operational efficiencies and next evolution of our Credit Union. As the Manager of Banking Operations & Administration, you'll be empowered to lead with impact and cultivate a high-performing team that powers everything from branch support to digital banking experiences. If solving complex challenges, elevating processes, and championing smarter, more efficient ways of working is your specialty, look no further. You'll influence cross-departmental initiatives, optimize vendor relationships, and drive innovation that directly enhances how our current and future members bank with us every day. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization. By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction. In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union. What's in it for you? Salary: $73,000 - $91,000 per year (depending on experience) Benefits: Incentives and Merit Increases Paid Time Off & Paid Federal Holidays Medical, Dental, Vision & Life Insurance Employee Assistance Program Flexible Spending Accounts/HSA 401(k) with Employer Match Educational Assistance Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies. 2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers. 3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing. 4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise. 5. Manage workflows for all departmental functions, including those within the core and ancillary application environments. 6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members. 7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery. 8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence. 9. Contribute to the development and implementation of credit union-wide goals and strategic objectives. 10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities. 11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction. 12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership. 13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets. 14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team. 15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives. 16. Allocate resources effectively to meet operational and member service demands. 17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements. 18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions. 19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention. 20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards. 21. Promote credit union products and services where appropriate, supporting overall member engagement and growth. 22. Demonstrate and model behaviors aligned with the organization's Core Competencies. 23. Perform other related duties and responsibilities as assigned. Requirements Required Knowledge: Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments) Education/Certification: Bachelor's degree in Business preferred plus three to five years experience in the management of an financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role. Experience Required: Experience using general office equipment Intermediate to advanced level Microsoft Excel/Word Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement. Experience with COCC operating system preferred not required Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills. Salary Description $73,000 - $91,000 per year depending on experience

The Storm Planning and Response team of Bronx Westchester Storm Execution and Support Operations seeks a highly motivated Entry Professional to be part of its team. The Entry Professional (EP) will be responsible for supporting the development, scheduling and implementation of storm emergency assignment training and functional exercises, creating and organizing reference documentation in SharePoint, and communicating information to both internal and external customers. The Entry Professional will also directly coordinate tasks and complete projects with the Support Operations Administrative Support Team. This includes collaborating with key business stakeholders, hosting after action review sessions, gathering and interpreting billing information and material ordering data, providing insight into trend reports and data analytics, identifying improvement areas, and supporting various organizations outside of Electric Operations when required. In addition, the Associate will coordinate directly with the BW Program Support Team to create eLearning classes, develop Hands-On-Training, initiate training tasks for new SEAs, schedule individuals for storm training and exercises, and gather feedback through surveys and meetings. The overall objective is to improve the company's storm planning and response program that focuses on people, processes and technology. Required Education/Experience Bachelor's Degree in Engineering, Business, Data Analytics, or other related fields and a minimum of 1 year of work experience. Includes cumulative full-time work or equivalent internship/co-op experience. Six months of Con Edison co-op or internship qualifies. or Master's Degree in Engineering, Business, Data Analytics, or other related fields and a minimum of 1 year of work experience. Includes cumulative full-time work or equivalent internship/co-op experience. Six months of Con Edison co-op or internship qualifies. Relevant Work Experience Must have strong computer skills in Microsoft Office Suite, required. Must be capable of working independently or with a team, required. Most possess strong oral and written communication skills and committed to providing exemplary customer service, required. Must be well organized, detail oriented and demonstrates flexibility to handle multiple assignments and meet stringent deadlines, required. Must be collaborative, curious, empathetic, open-minded, and innovative, required. Licenses and Certifications Driver's License Required Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel within and outside Company service territory, as needed. Must be willing to respond to off hour emergencies. Core Responsibilities Assist team with SEA creation and SEA enhancements in full collaboration with Emergency Preparedness. Support all facets of initial SEA operational training, refresher training and functional exercises that focus on development of response execution proficiency and readiness. Compile data and perform required analysis to help support business decisions geared towards enhancing operational excellence and customer satisfaction. Support the Companys mutual assistance management process and mutual assistance fly-in process at the Pomona Operations Center as required. Participate in OFS, NMS, and other initial and just in time training activities. Perform other related tasks and assignments as required.

Job DescriptionDescription: This role requires you to be highly organized, and detail-oriented to manage the daily coordination of service calls, technician scheduling, and customer communication. This role is essential to ensuring smooth field operations, efficient technician routing, and exceptional customer experiences. The ideal candidate thrives in a fast-paced environment, is a strong communicator, and has experience using dispatch or field service software (e.g., FieldEdge). The essential functions include, but are not limited to the following: Daily Scheduling & Dispatching Assign and dispatch technicians based on skillset, job type, and geographic location. Monitor job progress and communicate updates or changes with field staff and customers. Maintain an organized and efficient job board throughout the day to reduce downtime and increase job completion. Customer Service & Communication Answer incoming service calls, emails, and messages with professionalism and urgency. Provide customers with job updates, ETA notifications, and appointment confirmations. Handle last-minute schedule changes and resolve scheduling conflicts. Coordination & Workflow Optimization Work closely with service technicians, office staff, and sales teams to ensure accurate and timely job execution. Verify that all required information (materials, notes, permits, etc.) is included before job dispatch. Optimize routes for field teams to reduce travel time and increase productivity. Software & Documentation Use dispatching software (FieldEdge, etc.) to schedule jobs, update statuses, and log notes. Track job progress and completion in real time. Assist in generating service reports, job summaries, and technician performance data. Support & Cross-Functional Tasks Deposit A/R checks daily. Work with the inventory/purchasing team to confirm material availability before dispatching. Support administrative tasks related to job closeout, customer follow-up, or warranty claims. Collaborate with operations leadership to improve dispatch procedures and technician utilization. Requirements: Minimum Qualifications (Knowledge, Skills, and Abilities) 2+ years in dispatching, scheduling, or operations coordination (HVAC, plumbing, or related field preferred) Experience using field service management software (e.g., FieldEdge) Strong understanding of geographic mapping and technician routing Excellent communication and interpersonal skills Highly organized with strong multitasking abilities Able to work well under pressure and adapt quickly to changing priorities Comfortable with technology, CRM systems, and data entry Familiarity with HVAC systems and terminology. Experience optimizing routes and schedules for field service technicians. Knowledge of customer relationship management (CRM) tools.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Position Details: Title: Project Coordinator Location: Stamford, CT - 06902 Duration: 5 month (may extend) Summary: The Project Coordinator/Analyst role in the Organization Effectiveness team is responsible for supporting the logistics, planning and execution of the culture shaping activities that are part of the This role combines elements of data analysis, project management, and event management capabilities. Provide ad hoc data reports and analysis as requested to support the efforts of the central team and sponsoring group/panning teams. Must be able to provide cost estimates and provide inputs for budget. 2/4 year College Degree in related field Must be Expert Level in Excel (pivot table level skills and above). We will provide onsite testing of Excel. High computer efficiency in - MS Word, MS PowerPoint, SharePoint Minimum of 2 years' experience as a Project Coordinator or similar role Knowledge of event planning a plus Qualifications Project Coordination, Event Management, Data Analysis Additional Information To know more about this position or to schedule an interview, please contact Monil Narayan monil.narayan(@)collabera.com ************

Full-time Description We are looking for an energetic sushi chef that has a passion for teaching and assisting in store openings / closings and covering sushi bar as necessary. The position trains sushi chefs as needed while enforcing food safety guidelines. The coordinator will reinforce overall company philosophy, strategy, and culture to field employees and has the flexibility to travel. The position reports directly to the Operations Manager! Duties and Responsibilities: • Assist in store opening, maintaining, and closing of sushi bar operations. • Train chefs as necessary to ensure Hissho standards are met. • Assist in the recruitment of chefs. • May visit units to inspect operations. • Understand local sanitation, health code laws, and weights and measures requirements. • Ensure all required logbooks including rice pH log and temperature logs are maintained and verified chefs. • Properly display and arrange visual presentation of products in sushi trays and cases issues and educating customers regarding company products. • Properly display and arrange visual presentation of products in sushi trays and cases. • Prepare sushi related products based on product type and recipes. • Improve sales, quality, and customer service. • Work with the team to control cost and maintain consistency. • Develops strong working relationships through our retail and food service partners' organization to ensure that our Company remains the preferred supplier of choice. Requirements Ability to effectively communicate in English Sushi experience. Food service and customer service experience a must. Ability and flexibility to travel as required (95%). The Coordinator can be based in any of the New England states, as the role supports operations across the entire region. This position will require travel as needed to various sites within the New England area, depending on operational needs. Ability to face challenges and take responsibility as required. High School diploma or related equivalent experience

Sales Operations Lead Department: Sales Operations Venture Solar is on a mission to give homeowners the most enjoyable experience possible when switching to clean energy. We offer solar, EV chargers, smart panels, and battery storage-designed, sold, and supported by people who care about getting it right. We know that there aren't many candidates out there with 5+ years of solar industry experience and we love to train the right candidates to grow with us. Position Overview We're looking for a Sales Operations Lead who isn't afraid to get in the trenches-jumping on calls, designing systems, closing deals, and guiding the team through real-world examples. This role is all about leading by doing: processing change orders, selling remotely, scheduling site assessments, and keeping communication with homeowners clear and consistent. The best part is - no solar experience is required. We're looking for candidates with great attitudes and student mentalities who are willing to work hard. If you enjoy a fast paced environment, genuinely making an impact on your customers lives, and being incentivized for excellent performance then this could be a great home for you. You'll be the point person for product and technical questions, system design in Aurora, and explaining financing options in a way that builds trust and confidence. Key Responsibilities Hands-On Sales Leadership ● Actively sell solar, EV chargers, smart panels, and batteries over the phone and online. ● Work directly with homeowners to schedule site assessments and move projects forward. ● Process and complete change orders quickly and accurately. Technical & Financial Guidance ● Use Aurora to create or review system designs for accuracy and feasibility. ● Provide detailed product knowledge and explain technical aspects clearly. ● Walk customers through financing, incentives, and ROI in plain terms. ● Review photos and plans to ensure that the customer's home is a good fit for our proposed solution On-the-Job Coaching ● Set the standard for great customer interactions by taking calls and handling complex cases yourself. ● Share best practices, tips, and live feedback to help the team improve. ● Help newer team members gain confidence with tools, products, and sales conversations. Customer Experience Focus ● Keep homeowners informed at every step to ensure a smooth and positive experience. ● Troubleshoot issues quickly, removing roadblocks that could delay sales or installations. Qualifications ● 2+ years in sales, technical sales, customer service, or related fields. ● Skilled at navigating customer calls, technical design work, and sales follow-ups. ● Proficient computer skills - must be able to navigate quickly between multiple programs ● Knowledge of solar PV, EV chargers, smart panels, and battery storage is a plus but not required ● Enjoy a fast paced environment where you will move between various tasks, customers, and conversations ● Great attitude - we can teach you all of the technical skills and knowledge needed to be successful but we ask that you show up with a positive attitude and be excited about the work we are doing ● Confident explaining complex financing options and incentive programs to customer ● Great communicator who can build rapport quickly and work with people both internally and externally leaving a positive impression on all #vs1

Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description The firm is seeking a Branch Operations Specialist to join their branch office in Fishkill, NY. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This position will report to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities Assist in maintaining the day to day operations to ensure operational excellence Support client onboarding process Maintain and process documents Assist with audit preparations Communicate effectively and efficiently with home office personnel Interact and support branch staff and all levels of management Interact on routine/sensitive matters Ensure that all documents are sent to home office in a timely manner Cross training within other positions in the Operations area Willing and able to take on additional tasks Qualifications: FINRA Registration: SIE and Series 99 required (Within 6 months of hire) Brokerage operations experience Strong attention to detail and accuracy Intermediate Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills Compensation For job postings in New York, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $50,000.00 - $60,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.

Who We Are: WWE is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal's streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Title: Facilities Strategy & Project Coordinator Location: Stamford, CT (On-site) Position Summary WWE is seeking a detail-oriented and highly organized Facilities Strategy & Project Coordinator to support both project execution and daily operations across WWE's production environments. This hybrid role combines structured project management with hands-on facility coordination/operations, ensuring that WWE head quarter incentives run seamlessly. The ideal candidate thrives in a fast-paced entertainment environment, balancing long-term project planning with real-time operational problem-solving. Candidate can multitask and manage multiple projects in a high stress environment while interacting with people of all levels of the organization. Key Responsibilities Project Management Support * Assist in planning, scheduling, and tracking multiple projects across WWE. * Maintain documentation including timelines, budgets, deliverables, and progress reports. * Support project leads with coordination, follow-ups, and cross-departmental communication. * Monitor milestones, flag risks, and escalate issues to leadership as needed. * Collaborate with internal teams and external vendors to keep projects on track. * Schedule will be non-standard hours and be able to work overtime Facility Operations Coordination * Provide day-to-day operational support for WWE's facilities team. * Coordinate schedules, space allocations, and resources to meet schedule requirements. * Ensure readiness of facility spaces, including equipment, sets, and support areas. * Act as a liaison between production, technical, and operations teams. * Manage vendor relationships for facility services, equipment, and materials. * Troubleshoot and resolve logistical challenges impacting the facility. Cross-Functional Support * Partner with all business units to ensure all incentives * Assist with special events, shoots, and live programming needs. * Support compliance, safety, and operational standards within facility environments. Qualifications * Bachelor's degree in project management, Media/Production, Business, or related field (or equivalent experience). * Project Manager certifications * Must be able to work traditional & non-traditional hours when needed. * 2+ years of experience in project coordination, production operations, or facility management. * Strong organizational and multitasking skills with exceptional attention to detail. * Excellent communicator with the ability to work across creative, technical, and operational teams. * Proficiency in MS Office Suite, Smartsheet, Microproject or other project management tools. * Ability to adapt quickly in a fast-paced, deadline-driven environment. * Understanding Live broadcast environment TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

Job DescriptionDescription: The Project Coordinator works to assist the greater Account and Vendor Management teams with the day-to-day delivery of facilities services to our clients. This rotational program provides a unique opportunity to learn about the different facets of our business and help develop you into an Account Manager in the next 1-2 years. This in office role is located in Ridgefield, Connecticut. WHAT WE NEED FROM YOU: Serve as direct support for Account and Vendor Managers, interacting regularly with vendors and clients Place and follow up on emergency service calls Aid in the facilitation of service requests Refer client escalations up to Account Managers to find resolutions as quickly as possible Facilitates pricing negotiation Maintain an accurate and current database of vendor and client information Review and approve purchase orders to authorize procurement of necessary materials and services Track and update the progress of ongoing jobs, ensuring deadlines are met Maintain clear and concise documentation of vendor activities, including job status and vendor performance Collaborate with the team to ensure seamless coordination between vendors and internal stakeholders WHAT SETS YOU APART: Excellent verbal, written and time-management skills. Ability to work effectively in collaboration across all departments. Must be productive in a deadline driven work environment. Proven ability to adapt and be flexible to change. Excellent critical thinking and problem-solving skills. Hands on knowledge of MS Word, Outlook and Excel. Bachelor's Degree preferred; High School Diploma/GED required. Industry experience preferred. Requirements:

The Project Coordinator is responsible for managing the daily aspects of assigned IT projects for both our clients and internally. From initial consultation and planning through to execution and final delivery. This role ensures projects are delivered on time, on budget and meet high quality standards. The Project Coordinator will maintain strong client relationships and manage internal and external resources effectively. They will possess strong organizational, communication, and problem-solving skills, with a solid understanding of IT infrastructure and project management methodologies. Job Function: Plan, execute, and finalize IT projects for clients according to strict deadlines and within budget. This includes setting project goals, managing detailed project plans, and defining clear deliverables. Manage process for new client onboarding and work with service delivery to ensure a smooth transition. Serve as the primary point of contact for clients during project implementation. Manage client expectations, provide regular status updates, and translate complex technical information into clear, non-technical language. Work as a liaison between the technical team and clients. Coordinate internal technical staff, external vendors, and other resources to ensure projects are properly staffed and tasks are completed on schedule. Adhering to project scope, goals, and deliverables. Track project budgets, identify changes to the scope, and manage costs throughout the project lifecycle to include change orders. Identify and analyze potential project risks and develop strategies to mitigate or manage them. Address and resolve project issues in a timely and effective manner. Create and maintain comprehensive project documentation, including project plan status reports, and client sign-offs. Provide regular reports on project progress to management. Ensure quality assurance checks of all projects. Conduct post-project meetings and evaluations to continually improve future processes and project success. Contribute to the development and streamlining of internal project management procedures. Maintain high level of client satisfaction. Work in a team and communicate effectively. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Regularly document processes and procedures related to duties and responsibilities. Responsible for entering all work, time and expenses in ConnectWise as they occur. Maintain certifications required for position. Qualifications, Education and Experience: Strong organizational and project management skills with excellent attention to detail. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Ability to multi-task and adapt to changes quickly. Ability to de-escalate situations. Exceptional time management abilities and a proven track record of meeting deadlines. 3+ years of experience in an IT project management role, preferably within an MSP environment. Demonstrated experience managing a variety of IT projects, such as: Cloud migrations (e.g., Microsoft 365, Azure), Network infrastructure implementations (e.g., firewalls, switching, Wi-Fi), New client onboarding. Strong knowledge of IT infrastructure, including servers, networking, cloud platforms (e.g., Azure), and Microsoft 365. Proficiency with project management software (e.g., ConnectWise) Strong leadership, negotiation, and conflict resolution skills. A customer-focused and professional attitude for building strong client relationships. Self-motivated with the ability to work in a fast-moving environment. The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

The Program Administrator (WCC) serves a mission-critical role within the office of Accessibility Services under the general supervision of the Director of Guidance. The incumbent will serve as the Associate Director of Accessibility Services, by providing administrative leadership, management, and supervision for the office dedicated to providing students with accommodations and support. The position maintains a college-wide orientation in supporting students' educational access and planning, with a focus on student persistence, retention, and on-time completion or transfer. The incumbent will have clear knowledge of federal, state, and local policies for students with disabilities. The successful candidate: * Plans, implements, and evaluates assigned Accessibility Services programs and coordinates operations with other programs or agencies to ensure effective services and achievement of established goals * Consults with federal, state, and local agencies and prepares annual reports as required for all grant related activities * Consults with funding sources to identify funds for projects, assistive technology tools, and additional staffing support * Conducts interviews with prospective students, examines records, recommendations, and other materials pertaining to Accessibility Services students' enrollment, retention, and completion * Participates in conferences, community meetings, seminars, professional, and departmental meetings. * Interacts with College administration, faculty, and students in developing and implementing strategic projects and initiatives for students with disabilities * Provides technical assistance to staff in program and service areas to provide timely and reasonable accommodations * Monitors annual budget and grant budgets * Plans, coordinates, and evaluates the work of counselors, student workers, and support staff. * Hires and evaluates the work of adjunct counselors in Accessibility Services and coordinates all scheduling for the office. * Prepares, reviews, and analyzes periodic reports to evaluate progress toward programmatic goals and objectives to assess efficiency of services * Keeps abreast of developments in program areas and in the field of special education * Fosters collaborative working relationships with faculty, staff and students in support of student success initiatives for students with documented disabilities * Fosters campus-wide communication with administrators, faculty, and staff to raise awareness and clarify the role of Accessibility Services, its practices and policies in accordance with ADA and other appropriate laws. * Supports a culture of assessment through the tracking, collection, reporting and analysis of services for continuous improvement. Shares results with Student Affairs and relevant members of the campus community. * Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, email, Accommodate, and database software in performing work assignments * May perform other incidental tasks as needed Requirements: REQUIRED QUALIFICATIONS: The successful candidate must have a Bachelor's Degree and either: (a) Three years' experience in the field of education, educational administration or analyses of customer needs, program operations, marketing or customer services; or (b) Satisfactory completion of 30 credits toward a Master's degree may be substituted for each year of the experience as defined in (a). The successful candidate must also possess thorough knowledge of counseling techniques and psychological evaluation techniques; thorough knowledge of the subject matter; ability to plan and supervise the work of others; ability to communicate effectively, both orally and in writing; and the ability to establish and maintain effective faculty, student, and administrator relationships. All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and evidence of equity-minded practice. PREFERRED QUALIFICATIONS: It is preferred that the successful candidate possess: * A Master's Degree or higher. * Understanding, knowledge, and experience providing leadership for effective practices in accessibility services, or best practices for student success and retention, preferably in the community college sector. * Ability to collect, analyze, interpret, and present data. * Competence in the usage of PeopleSoft, Accommodate, Degree Works, Starfish, Bright Space, and Microsoft Office products. * Highly developed problem solving and conflict resolution skills. * A strong interest in building cooperative relationships. * Demonstrated ability to manage budgets and comprehensive departmental operations. * Bilingual verbal and written fluency. Additional Information: POSITION EFFECTIVE: The position will remain open until filled. SALARY & BENEFITS: The starting salary for this position is $88,070. Additional compensation with seniority steps maximize at a salary of $116,892. Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan. WORK SCHEDULE: The work schedule is Monday - Friday, 9 am - 5 pm. Some evening and weekend hours might be required with ample notice. This is an on-campus position. Application Instructions: Applicants must apply online by submitting a letter expressing interest in this position, a resume/CV, and contact information for three professional references. You must be legally eligible to work in the United States at the time of hire. Please login to: *********************************************** in order to check/edit your profile or to upload additional documents. The review of candidates will begin immediately and continue until the position is filled. Westchester Community College provides accessible, high quality and affordable education to meet the needs of our diverse community. We are committed to student success, academic excellence, workforce development, economic development and lifelong learning. The College will provide equal opportunity in all of its employment practices to all persons without unlawful discrimination on the basis of political affiliation, age, race, color, national origin, ancestry, citizenship, genetic information, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, pregnancy, arrest or conviction record, membership in any reserve component of the armed forces, or use or non-use of lawful products off College premises during nonworking hours, or any other status protected by applicable state or federal law.

Job details: Job Title: Project Coordinator Duration: 12+ months (possibility of extensions) Payrate: $35/hr. - $40/hr Note: Hybrid schedules are permissible with a minimum of 4 days on-site depending on assignment and can be fully on-site depending on business needs Project Overview: This Project Coordinator will support the Implementation of SAC across the business units including Finance, Treasury and Budgets, including the migration of the legacy FP&A instance to the new Project Luminate instance. This role will provide technical and administrative support. And help promote efficient day-to-day project advancement. Job Functions & Responsibilities: Coordinate internal stakeholder review of major deliverables throughout project development including calendaring, meeting agendas, meeting minutes. Maintain comment logs documenting reviews. Coordinate follow-up items to ensure comments are addressed. Coordinate large project administrative tasks as assigned. Draft content including communications, charts, documents, tables, graphs, and plans as required. Perform research, data collection, analysis, and reporting to the Senior Director for decision making purposes. Update communication channels as required that are managed by ERP Program Team Work collaboratively and assist the ERP Project Team fulfilling project-related activities where added support is required. Attend scheduling meetings, updates project progress on Excel worksheet based on updates to project schedule, and budgets Skills: Strong and tested technical coordination skills including analytical and creative problem solving, solution-oriented, highly organized with attention to detail, strong written and verbal communication skills, and critical thinker. Proficiency with MS Word including cross-referencing, indexing and other functions Outcome driven and ability to prioritize multiple tasks while managing workload efficiently. Ability to plan and execute tasks in a timely manner and collaborate with other staff independently to complete assignments when needed. Self-motivated and proactive to propose solutions that promote efficiency and automation. Intermediate-Advanced skills in Microsoft Office and Power Platform. Outlook, Teams and SharePoint skills are preferred. Education & Certifications: 4 year degree preferred 1 - 5 years of program experience preferred .

Summary: This role requires a detail-oriented and organized individual responsible for processing all orders for Morin products and services. The Project Coordinator will plan, schedule, implement, and monitor production activities, ensuring contract requirements, product specifications, and deadlines are met. As a key part of the Regional Sales support function, this position requires close coordination with the Regional Sales Manager to ensure our customers receive the highest level of customer service and support that drives and maintains an excellent NPS Score of 50 or more. Essential Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Utilizing a Pro-Active approach, work in tandem with the Regional Sales Managers to exceed customer expectations. Reviews contract specifications, Quotes, Purchase Orders, trims/profile drawings, and other project documents to understand customers' project requirements. Maintain a Professional demeanor with a friendly and pleasant manner in all communications to create strong internal and customer rapport. Work closely with our Technical Department to ensure customers' technical requirements are met. Schedule project meetings with RSM and Technical team to kick-off any complex project. Update Quotes and Create new Quotes as and when needed to support Regional Sales Manager specifically during their PTO. Collaborates with Marketing, Finance, and other departments as necessary. Stays up to date with and acts according to Kingspan Compliance Program requirements. Enter order details in a timely manner and maintain all project information and documentation for all Orders that are processed and tracked in both SAP and Salesforce CRM Platforms. Responsible for directly supporting customers throughout the project lifecycle. Ensure all documents are accurate for production and prepare Production Paperwork when needed. Identify and accurately provide information needed to Procurement as quickly as possible throughout the process, utilizing the Coil Release Form or requesting to be expedited when necessary. Coordinate with all departments throughout the lifecycle of the project and strive to meet or exceed Customer Expectations. Record customer Complaints / Claims and work with management to improve the overall Customer Experience. Identify requirements for packaging and shipping, including special shipping conditions. Work closely with the RSM to maintain customer name and address database and confirm all contact information is updated and correct in SAP and Salesforce. Monitor backlogs and keep ship dates and customer required dates accurate. Enter Custom Sample Requests into SAP and follows up to ensure shipment occurs in a timely manner. Correct and timely completion of all files and paperwork. Performs other related duties as assigned. Must be Customer Focused Follow the Group Code of Conduct and Group Compliance Policy (applicable section 2.1-2.4) along with other applicable company policies. All other duties assigned as required and appropriate. Education/Experience: High school diploma and one to three years' related experience/training Prefer 3-5 years in manufacturing environment, project coordinator or customer service setting Must know how to use a computer, microsoft office, outlook, SAP, salesforce and other relevant software Competencies & Skills: Must have customer/client focus Must have strong oral and written communication skills Must have strong organizational and time management skills Must have high level of interpersonal skills Must have flexibility Must have a capacity for teamwork Must have technical capacity Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Individuals may need to sit or stand for extended periods as needed. This position may require reaching above shoulder heights or below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. This position may occasionally lift up to 10 pounds for files and computer printouts. Must be able to sit at a computer and desk for extended periods of time. When in the warehouse, protective eyewear and proper footwear are a mandatory requirement and are to be utilized where indicated by safety department. Position Type/Expected Hours: This is a full-time position. Typical hours of work are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 7:00a.m. to 4:00p.m. or as previously determined by the facility. 40 hours per week. Occasional travel may occur for further training or to enhance customer relations. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change with proper notice.

Develop and implement standard communication plans to be utilized when working with state and local government representatives, and regulatory agencies to ensure project objectives and deliverables are met without disruption or delay. Utilize advanced problem identification, resolution, and relationship-building skills to direct projects, enabling quick decision-making and strategic, proactive implementation of action plans. Leverage strong relationships with municipalities, state entities, and customers to foster consistent communication between the Project teams and affected parties. Anticipate and interpret Company and customer requirements to set strategic direction related to public outreach plans and standardization of Project organization processes and procedures related to communication strategies and messaging during the planning, design, permitting, and construction process. Responsibilities * Develop and implement standard communication plans for state and local government representatives and regulatory agencies. * Ensure project objectives and deliverables are met without disruption or delay. * Utilize advanced problem identification, resolution, and relationship-building skills to direct projects. * Enable quick decision-making and strategic, proactive implementation of action plans. * Foster consistent communication between Project teams, municipalities, state entities, and customers. * Set strategic direction for public outreach plans and standardize project organization processes and procedures. Essential Skills * Project coordination * Data entry * Document control * Change order management * Construction * Customer service * 3+ years in a project support/coordinator role * Ability to communicate with public entities for permitting * Bachelor's degree in a relevant field * Proficiency in Microsoft Office * Scheduling meetings * Construction administration Work Environment This role offers an on-site hybrid schedule in New Haven or Bridgeport, CT. There is an opportunity to work on projects of various sizes and levels of complexity for globally renowned clients. Employees can progress their careers within multiple divisions including Commercial, Power & Renewables, Nuclear, Industrial, Transportation, and Water. The work environment includes strong teams of expert, professional peers to mentor and grow with, and the chance to work in different teams within the construction industry such as Project and Program Management, Engineering and Design, Procurement, and Project Controls. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New Haven,CT. Application Deadline This position is anticipated to close on Apr 30, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: * Hiring diverse talent * Maintaining an inclusive environment through persistent self-reflection * Building a culture of care, engagement, and recognition with clear outcomes * Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Join us in shaping the future of Banking Operations… Step into a role where your strategic mindset and operational expertise fuel the operational efficiencies and next evolution of our Credit Union. As the Manager of Banking Operations & Administration, you'll be empowered to lead with impact and cultivate a high-performing team that powers everything from branch support to digital banking experiences. If solving complex challenges, elevating processes, and championing smarter, more efficient ways of working is your specialty, look no further. You'll influence cross-departmental initiatives, optimize vendor relationships, and drive innovation that directly enhances how our current and future members bank with us every day. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: * Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. * Excellence: We strive to provide our members with the best possible service. * Teamwork: We believe that we can achieve more together than we can alone. * Respect: We treat each other with dignity and respect. * Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization. By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction. In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union. What's in it for you? Salary: $73,000 - $91,000 per year (depending on experience) Benefits: * Incentives and Merit Increases * Paid Time Off & Paid Federal Holidays * Medical, Dental, Vision & Life Insurance * Employee Assistance Program * Flexible Spending Accounts/HSA * 401(k) with Employer Match * Educational Assistance * Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies. 2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers. 3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing. 4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise. 5. Manage workflows for all departmental functions, including those within the core and ancillary application environments. 6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members. 7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery. 8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence. 9. Contribute to the development and implementation of credit union-wide goals and strategic objectives. 10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities. 11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction. 12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership. 13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets. 14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team. 15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives. 16. Allocate resources effectively to meet operational and member service demands. 17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements. 18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions. 19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention. 20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards. 21. Promote credit union products and services where appropriate, supporting overall member engagement and growth. 22. Demonstrate and model behaviors aligned with the organization's Core Competencies. 23. Perform other related duties and responsibilities as assigned. Requirements Required Knowledge: Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments) Education/Certification: Bachelor's degree in Business preferred plus three to five years experience in the management of an financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role. Experience Required: Experience using general office equipment Intermediate to advanced level Microsoft Excel/Word Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement. Experience with COCC operating system preferred not required Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills. Salary Description $73,000 - $91,000 per year depending on experience