Operations Supervisor/Leader
Operations director job in Tampa, FL
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Leader / Supervisor to join our management team. This role offers the opportunity to lead and develop associates in our growing Sales organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you!
Success in this role is built on the foundation of GEICO's core leadership behaviors:
Ownership: You take responsibility for outcomes in all scenarios.
Adaptability: You navigate dynamic environments with creativity and resilience.
Leading People: You empower individuals and teams to achieve their best.
Collaboration: You build and strengthen partnerships across organizational lines.
Driving Value: You use data-driven insights to align actions with strategic goals.
What You'll Do:
Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust.
Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims.
Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations.
Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention.
Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service.
Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence.
Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience.
Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.
What We're Looking For:
Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required).
Experience successfully managing teams in insurance, financial services, call center, retail or other industries.
Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required).
Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment.
Strong results orientation, with a history of meeting or exceeding performance goals.
Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations.
Ability to analyze data and metrics to inform decision-making and improve customer outcomes.
Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence.
Why Join GEICO?
Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.
Workplace Flexibility: Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year.
Professional Growth: Access GEICO's industry-leading training programs and development opportunities:
Licensing and continuing education at no cost to you.
Leadership development programs and hundreds of eLearning courses to enhance your skills.
Additional Perks:
Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
Increased Earnings Potential:
Pay Transparency: The starting salary for this position is between $72,000 and $96,000 annually
Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers.
#geico300
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyDirector of Practice Operations
Operations director job in Riverview, FL
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.
What You'll Do:
Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration.
Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations.
Monitor and improve patient experience, satisfaction, and overall operational performance.
Coach, mentor, and develop team leaders to ensure high performance across locations.
Use data and metrics to drive decisions and process improvements.
Maintain focus on high-impact initiatives while keeping daily operations running smoothly.
Who You Are:
A strategic and operational leader with strong problem-solving skills.
Experienced in practice workflows, scheduling, and optimizing patient experience.
Financially savvy, comfortable managing P&L and key operational metrics.
Excellent communicator with high EQ, able to influence at all levels.
Adaptable, collaborative, and proactive in identifying opportunities for improvement.
Passionate about coaching and empowering teams to take ownership and grow professionally.
Minimum Requirements:
Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience
2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching)
4+ years of relevant work experience
Flexible schedule
Valid driver's license
Preferred Requirements:
2-3 years of experience in the dental industry, preferably orthodontics
Familiarity with orthodontic practice management systems
Executive Operational Planning Manager
Operations director job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647.
Relocation assistance is not available for this position.
What you'll do:
Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.
Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results.
Evaluates the relevance of messages for intended audience and ensures consistency and accuracy.
Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member.
Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied.
Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements.
Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications.
Ability to build positive relationships and to work with all levels within the organization.
Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables.
Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines.
Demonstrated ability to handle confidential information.
Ability to interact and collaborate positively with executive leadership and communicate concepts clearly.
Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint.
What sets you apart:
2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives.
Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation.
Compensation range: The salary range for this position is: $93,770.00 - $179,240.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector of Operations - Whiskey Joe's
Operations director job in Tampa, FL
The Whiskey Joe's Team is growing!
Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community.
The Whiskey Joe's team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe's!
Top-notch Benefits:
Competitive salary
Quarterly bonus
Benefits including vacation pay, medical, dental and vision insurance
Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
Company dining package with allotted spending amount each month
Variety of Supplemental Benefit Plans for life's unknowns
401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
Employer paid life Insurance throughout the length of employment
Paid/Floating holidays for 5 major holidays
Education Assistance Program (EdAP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with up to a $4,000 payout for qualifying management positions
Pay: $110000 - $140000 / year
plus bonus
Company Overview:
Join a dynamic team at Whiskey Joe's, a premier destination for food, drinks, and entertainment in Tampa, FL. As a multi-unit establishment, Whiskey Joe's offers an unparalleled experience with its waterfront locations, delicious cuisine, and vibrant atmosphere. We are seeking a dedicated Director of Operations to lead our team and drive the success of our multiple locations.
Position Overview:
As the Director of Operations, you will be responsible for overseeing the day-to-day operations of our multi-unit Whiskey Joe's locations in Tampa, FL and surrounding areas. You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all units. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for delivering top-notch hospitality.
Key Responsibilities:
Provide strategic leadership and direction to ensure the financial success of Whiskey Joe's.
Oversee the operational performance of each unit, including but not limited to, guest satisfaction, food quality, cleanliness, culture, and financial performance.
Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency across all locations.
Recruit, train, and mentor management teams and staff members to uphold Whiskey Joe's standards of excellence.
Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed.
Foster a positive work environment that promotes teamwork, accountability, and employee engagement.
Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth and expanding the Whiskey Joe's brand.
Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws.
Qualifications:
Minimum of 6 years of progressive experience in restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue.
Strong business acumen with the ability to analyze financial statements, budgets, and operational data.
Excellent communication, interpersonal, and problem-solving skills.
Proven track record of effectively leading and developing high-performing teams.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Knowledge of the Tampa hospitality market and local regulations is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
Join us at Whiskey Joe's and be part of a team that is passionate about delivering exceptional experiences to our guests. If you are a results-oriented leader with a love for the hospitality industry, we want to hear from you!
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.
Operations Director at COCOS CRUSH BAR
Operations director job in Clearwater, FL
Job Description
Cocos Crush Bar in Clearwater Beach, FL is looking for one operations director to join our 30 person strong team with growing locations. We are located on 317 Coronado Drive. Our ideal candidate is a self-starter, ambitious, and reliable.
Responsibilities
Managing managers to ensure deliverables are produced in a timely and cost effective manner
Ensuring standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production; ensuring fixed assets are preserved; initiating recommendations on purchases of new equipment and improvements
Developing, monitoring, and reporting on operating costs within functional areas; alerting management of cost and labor over run; recommending and implementing solutions to problems related to same
Ensuring deliverables are made according to needs, specifications, and quality standards
Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner
Managing effectively budget and controls expenses
Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies
Keeping up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance
Performing other work-related duties as assigned
Qualifications
Bachelor's degree in preferred but not required
10 or more years of industry experience
Knowledge of industry, human resources laws and regulations, and employee relations skills
Must be proficient on Microsoft Word, basic computer skills and understand of POS systems
Ability to complete work in a timely, accurate, and thorough manner and to be conscientious about projects
Effective verbal and written communication skills with superiors, colleagues, and individuals inside and outside the Company
Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships
We are looking forward to hearing from you.
DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022
Operations director job in Largo, FL
Working Title: DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022 Pay Plan: SES 50451022 Salary: $90,864.00-$92,651.26 Total Compensation Estimator Tool DEPUTY DIRECTOR SERVICE OPERATIONS (DEPUTY NHA)
FLORIDA DEPARTMENT OF VETERANS' AFFAIRS
Starting Annual Salary: $90,864.00 - $92,651.26
Paid Bi-Weekly
The Florida Department of Veterans' Affairs is seeking a highly motivated, energetic and dedicated licensed Nursing Home Administrator.
Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to six credits per semester).
Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.
MINIMUM QUALIFICATIONS:
The following are required and must be verifiable:
* Bachelor's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis.
* Valid State of Florida Nursing Home Administrator (NHA) Licensure
* Minimum of 5 years of recent experience as a Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance.
* Minimum of 5 years of experience in leadership and management of a skilled nursing home.
* Excellent computer skills, including Microsoft Office Suite, especially Outlook, Excel and Word.
* Effective communication and excellent interpersonal skills
* Successful completion of the employment screening process to include, but not limited to, drug test and national background investigation
PREFERRED QUALIFICATIONS:
To receive preference, the following must be verifiable:
* Master's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis
* Minimum of 7 years of recent experience as a Florida Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance
* Minimum of 7 years of experience of leadership and management in a skilled nursing home.
* Possess current Florida Registered Nurse Licensure
POSITION DESCRIPTION
The incumbent is a duly licensed Nursing Home Administrator in the State of Florida and reports directly to the Veterans' State Nursing Home Administrator. This position will be responsible for assisting the Veterans' State Nursing Home Administrator with oversight of clinical and fiscal operations of the facility (to include but not limited to: Medical Records, Central Supply, Dietary, Housekeeping, Activities, Social Services) and ensure effective management of human services while optimizing resident, family and employee outcome.
Assist in the supervision of the facility's Medical Records, Central Supply, Dietary, Housekeeping/Laundry, Activities, and Social Services departments. May assist in supervision and oversee additional departments as assigned and directed by the Veterans' State Nursing Home Administrator.
Assist in the formulation and upkeep of the facility's marketing plan to ensure that resident census performance standards are met consistently. Assist in the formulation and upkeep of the facility's recruitment and retention plan to ensure qualified incumbents are hired and retained consistently.
Assist in the development and upkeep of the facility's Risk Assessment, and Federal and State Disaster Management Plans to ensure that the facility is prepared for any emergency situation.
Facilitate the process for conducting annual resident/family surveys, and ensure continuous improvement based on the survey results.
Assist in the promotion of the facility's community involvement and develops community contacts. Encourages families and community groups to participate in facility activities and is actively involved with the resident council.
Assist the Veterans' State Nursing Home Administrator in the maintenance of the physical plant and grounds, ensuring a clean and attractive facility free of all internal and external hazards.
Monitor monthly private aging balances and assist the business office with account receivables as necessary.
Perform special FDVA projects, supports other FDVA Homes as the Interim NHA as needed and completes other duties as assigned by the Homes Program Division Director.
Ensures compliance with established clinical and professional standards with all state and federal survey guidelines. Assist in the preparation for state and federal surveys, +and assist the Veterans' State Nursing Home Administrator in active monitoring during the survey process.
Assist FDVA with implementation of all Federal, State, Florida, local, Department of Veterans' Affairs, and FDVA policies, standards/ procedures and to ensure compliance in all homes/departments.
Coordinate the administrative and technical support for the State Veterans' homes. Acts as chief consultant to the Homes Division Director regarding administrative and technical functions in the State Veterans' Homes.
Monitors all surveys and inspections in all State Veterans' Homes. Maintains yearly schedule and all survey reports and related correspondence.
Provides oversight of contracting, purchasing, Information Technology, facility maintenance and Capital Improvement Planning to include a comprehensive maintenance plan for all homes.
Assist in preparing quarterly and annual reports on State Veterans' Home and State Veterans' Homes Program. Assist with Compilation of data for monthly, quarterly and annual reports on all State Veterans' Homes. Provides input to Department's Legislative Budget Request, and Long-Range Program Planning on State Veterans' Homes.
This position is in the Selected Exempt Service.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Operations Director - Sprowls Horizon Sports Park
Operations director job in Pinellas Park, FL
Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Operations Director will be responsible for the overall management of events. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
* Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws
* Participates in planning/strategic meetings
* Oversees effective communications with event owners pre and post event
* Oversees the administration and high level of detail required in the organization of events
* Assists with labor law compliance and adherence
* To be on-site at events and take responsibility for the various aspects of managing personnel and production
* Assist General Manage in negotiating and produces contracts for relevant vendors building a good working relationship
* Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
* Closes liaison and communication with other departments within the events team including marketing and sales
* Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
* Oversees proper cash handling procedures
* Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
* Ensures events comply with safety regulations
* Assist General Manager in hiring, training, and support of all operations personnel (staff, interns, volunteers)
* Creates and monitors operations team schedule
* Assist the General Manager in developing and managing budgets and exercises control in expense management and facility maintenance
* Analyze event performance and prepare metrics presentation
* Promotes company culture and expectations to staff
* Ensures staff is adequately prepared for the event
* Works with General Manager and Finance Manager to develop KPI reports
* Contributes to Facility Business Plan and execution
* Gives operational approval for event set-up
* Oversees proper reporting of inventory
* Serves as MOD on nights and weekends
* All additional tasks assigned by management
MINIMUM QUALIFICATIONS:
* Bachelor's degree in management, sports management, business or related field with 5-7 years experience in a leadership role in operational management and/or event management
* Food service and food service management experience preferred
* Must have excellent interpersonal, project management and problem-solving skills
* Must be a team player
* Must have excellent verbal and written communication skills
* Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
* Must be able to work flexible schedules including weekends, nights, and holidays
* Must be willing to obtain CPR certifications
* Well organized, efficient, flexible, and able to meet deadlines
* Able to cope with many tasks at once and work to tight schedules
WORKING CONDITIONS AND PHYSICAL DEMANDS:
* Must be able to lift 50 pounds waist high
* May be required to sit or stand for extended periods of time in various conditions
* Limited travel may be required
* Weekends, nights and holidays required
Director, People Operations
Operations director job in Tampa, FL
Job Description
Our Client is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We will transform the way healthcare is administered in the United States by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.
PURPOSE AND SCOPE:
The Director, People Operations leads all aspects of HR operations for a growing, PE-backed organization undergoing transformation and global expansion. This role is both strategic and hands-onensuring compliance, workforce continuity, and data integrity while partnering with leadership to align people programs with financial and operational goals.
The Director serves as the primary liaison to the companys PEO (Insperity), manages risk and governance, supports company culture, and prepares the organization for potential transaction and diligence activities. This individual will be both the architect and hands-on leader of a lean, compliant, and scalable People Operations function.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Strategic & Governance
Lead HR governance, compliance, and risk mitigation across U.S. operations.
Partner with the CFO and PE operating team to deliver accurate workforce data, KPIs, and diligence materials.
Ensure HR practices and documentation meet regulatory standards and transaction readiness requirements.
Drive culture initiatives that retain key talent and sustain an engaged, high-performing workforce.
Serve as the HR point of contact for investors, auditors, and legal counsel during diligence or restructuring.
Operational Leadership
Manage all core HR processes, including onboarding, offboarding, payroll changes, data accuracy, and reporting, by leveraging Insperitys systems and support teams.
Oversee compensation, benefits, and retention programs to ensure alignment with financial objectives and competitive positioning.
Administer employee relations issues and investigations with judgment and confidentiality.
Maintain accurate, audit-ready employee files and HR records.
PEO Relationship Management
Act as the primary liaison to Insperitys HRBP, payroll, and benefits teams.
Ensure full utilization of Insperitys compliance, benefits, and risk management resources.
Coordinate service delivery, audits, and issue escalation between Insperity and internal leadership.
Employee Relations & Compliance
Provide guidance on performance management, disciplinary actions, and separations.
Lead workforce planning and organizational transitions to align talent, cost structure, and business strategy for sustainable and scalable growth.
Partner with legal and Insperity to maintain compliance with multi-state employment laws.
Conduct quarterly compliance and policy reviews.
Reporting & Analytics
Develop and maintain workforce metrics and dashboards (headcount, turnover, cost per FTE, retention, etc.).
Provide regular HR reporting to the CEO, Executive Leadership Team, and PE firm to support operational and valuation reviews.
Ensure accurate and timely data flow between HR and Finance for budgeting and forecasting.
Culture & Communication
Support leadership in maintaining transparent, consistent internal communication to enable organizational growth and scaling.
Reinforce company values and equip managers to lead effectively through growth and change.
Lead recognition and engagement efforts to preserve stability and morale.
EDUCATION, EXPERIENCE AND REQUIRED SKILLS:
Bachelors degree in Human Resources, Business, or related field; advanced degree or HR certification (PHR/SPHR/SHRM-CP/SCP) preferred.
8+ years of progressive HR experience, including at least 3+ years in a generalist or business partner role with direct employee relations ownership.
Experience working in a PE-backed, SaaS, or healthcare-related environment strongly preferred.
Demonstrated success leading HR operations through organizational growth, transformation, or M&A.
Hands-on experience managing PEO relationships (Insperity preferred).
Proven ability to handle confidential information, complex employee issues, and competing priorities independently.
Excellent analytical, communication, and problem-solving skills.
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Remote
Director of Revenue Operations
Operations director job in Tampa, FL
Job DescriptionCompany Overview:Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant's revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.
Job Summary: We are seeking a strategic and hands-on Director of Revenue Operations to align and streamline our sales, marketing, and customer success functions. This leader will own our revenue technology stack, drive data-driven decision-making, and implement scalable processes that accelerate revenue growth and maximize profitability. You will serve as a key partner to executive leadership and go-to-market (GTM) teams, translating high-level business objectives into operational strategies and execution plans. Key Responsibilities:
Strategic Leadership: Develop and execute the comprehensive RevOps strategy, ensuring alignment across all revenue-generating departments.
Process Optimization:Design, implement, and continuously improve end-to-end revenue processes, including lead management, pipeline management, forecasting, and account handoffs.
Systems and Technology Management: Own, evaluate, and optimize the GTM technology stack (e.g., CRM, marketing automation, sales enablement), ensuring seamless integration and data flow.
Data, Analytics, and Forecasting: Define and track key performance indicators (KPIs), build comprehensive reporting and dashboards, and deliver actionable insights to drive strategic decisions. Lead the revenue forecasting and planning processes to ensure accuracy.
Cross-Functional Collaboration: Partner with senior leaders across Sales, Marketing, Customer Success, and Finance to ensure operational alignment and facilitate effective communication.
Sales Enablement: Support the creation and maintenance of sales enablement resources, playbooks, and training programs to increase GTM team productivity.
Change Management: Drive adoption of new processes and tools through effective communication, training, and stakeholder management.
Qualifications:
5+ years of progressive experience in revenue operations, sales operations, or a similar strategic operational role, with at least 2+ years in a leadership capacity.
Proven track record of success in a B2B SaaS environment, with experience scaling operations during periods of high growth.
Advanced proficiency with CRM systems (e.g., Salesforce, HubSpot), marketing automation platforms (e.g., Marketo), and BI tools (e.g., Tableau, Looker).
Exceptional analytical, problem-solving, and strategic thinking skills, with the ability to translate complex data into clear recommendations.
Excellent leadership, communication, and interpersonal skills, capable of influencing stakeholders at all levels.
What You will Get:
A team of hardworking tenured Account Executives and SDRs, with demonstrated performance.
Massive tech budget.
Mentorship from C level revenue leadership.
Must haves:
Extremely analytical and has a deep focus on building and executing on systems.
Ability to build world class systems and processes from the ground up.
Processes for weekly reviews, increasing sales team efficiency, sales enablement, and data analysis for the purpose of improving workflows and performance.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Full Time Director of Operations in Tampa, FL (Experience in working with AMC preferable)
Operations director job in Tampa, FL
Lenders Allies LLC is one of the fastest growing Nationwide Appraisal management company. In line of our aggressive expansion strategy, we have decided to open a new facility in Tampa Florida. We are committed to build our company and determined to be one of the largest independent real estate valuation company. We pride ourselves with cutting edge technology, highest level of customer service, quality and vendor relations We invite goal driven and result oriented candidates to join our team and become a part of our success story. Pl visit
********************
for more information.
Job Description
Core Responsibilities:
Resolving high level technical escalation from clients and vendors.
Maintaining service levels
Budget planning and strategizing for the organizations future profitability.
Ensure a smooth day to day functioning of an appraisal management company.
Constant training and development of the vendor department and the review department to ensure compliance as per recent regulations.
Representing the organization at major events and conferences.
Qualifications
Candidate must be an active certified appraiser in the state of Florida
Overall experience of at least 15+ years
Should have worked for AMC for 5 to 10 yrs. in lead position
Knowledge of AMC regulation and compliance is a must
General knowledge of big banks vetting criteria to qualify an AMC
Additional Information
We are looking for a “Director of Operations” with a clear vision and a strong proven leadership record.
Full time position
Location: Tampa, FL
If you are interested in above position offered, please respond by attaching your resume. If you have any questions for us please post the same in your reply.
Thanks,
HR Team, Lenders Allies, LLC
********************
Director of Operations
Operations director job in Tampa, FL
Hope Children's Home is seeking a highly motivated and mission-driven Director of Operations to serve as a key leader within the organization. The Director of Operations will report directly to the Executive Director and play a vital role in ensuring the effectiveness, alignment, and excellence of the ministry's daily operations. This individual will lead with integrity, foster a culture of collaboration and stewardship, and actively uphold the Christ-centered core values at the heart of our mission.
Position Summary:
The Director of Operations will oversee key departments and functions across the organization, implementing strategic initiatives and leading cross-functional teams. This role works closely with the Executive Director in decision-making, project execution, and strategic planning. The Director of Operations must have exceptional leadership, communication, and organizational skills, and will be capable of managing complex projects while fostering a thriving workplace culture.
Scope:
Responsible for the management and alignment of the following departments:
Program
The Program department provides strategic, spiritual, and operational leadership for the childcare program. This department ensures the delivery of high-quality care in alignment with biblical principles, the mission of Hope Children's Home, and the standards of the Florida Association of Christian Child Caring Agencies (FACCCA) or equivalent. The Program Director supervises childcare staff, oversees case management and new child placements, ensures adherence to policies and procedures, and champions the holistic development-spiritual, emotional, educational, and social-of the children in care.
Human Resources
The Human Resources Department serves as a strategic partner in fulfilling the organization's mission by overseeing all aspects of personnel management and staff development. This includes recruiting and hiring qualified, mission-aligned individuals; facilitating onboarding and training; managing employee benefits and compensation; maintaining compliance with employment laws and internal policies; supporting a Christ-centered workplace culture; and addressing employee relations and performance concerns. HR plays a vital role in fostering a healthy, effective, and spiritually grounded team.
Maintenance
The Maintenance Department is responsible for ensuring that all facilities, grounds, and equipment across the campus are safe, functional, and well-maintained to support a nurturing environment for the children and staff. This includes performing routine repairs, preventative maintenance, construction projects, landscaping, and emergency responses. The team works proactively to preserve the quality and appearance of the property while stewarding resources wisely and supporting the overall mission through dependable, behind-the-scenes service.
Food Service
The Food Service Department is responsible for planning, preparing, and serving approximately 300 nutritious, well-balanced meals each day to support the health and well-being of the children and staff. This includes managing menus, accommodating dietary needs, maintaining a clean and safe kitchen environment, and ensuring compliance with health and safety regulations. The team also receives and manages donations of food and other household necessities, stewarding these resources wisely to support the ministry.
Information Technology
The Information Technology Department is responsible for maintaining and supporting the technology infrastructure that enables effective communication, security, and operational efficiency across all campuses. This includes managing computer systems, networks, software applications, user accounts, and cybersecurity protocols, as well as providing technical support and training for staff. The IT team ensures that all systems function smoothly and securely to support the ministry's daily operations, education programs, and long-term growth, using technology as a tool to enhance both mission impact and organizational excellence.
Security
The Security Department is responsible for ensuring the safety and protection of the children, staff, and property on campus. This includes monitoring entrances and exits, enforcing safety protocols, responding to incidents or emergencies, and maintaining a visible and reassuring presence throughout the grounds. The team works closely with leadership and staff to cultivate a secure, structured environment that supports healing and stability for the children in care. With vigilance and compassion, the Security Department helps safeguard the mission and uphold a culture of peace and trust.
Key Responsibilities:
Organizational Leadership:
Serve as a key member of the executive leadership team, contributing to vision-setting, planning, and ministry alignment.
Collaborate with campus directors and department heads to align daily operations with the organization's mission and strategic goals.
Champion a culture of accountability, excellence, and Christlike service throughout all departments.
Departmental Oversight:
Provide direct supervision and support to leaders of the above departments.
Evaluate departmental performance, identify improvement opportunities, and support implementation of best practices.
Project & Resource Management:
Lead cross-functional initiatives and operational improvements.
Assist with budgeting, procurement, and resource planning for operational departments.
Manage vendor relationships, contracts, and compliance with applicable standards and regulations.
People & Culture:
Promote a positive, Christ-centered workplace culture and employee engagement.
Support staff training, development, and interdepartmental collaboration.
Assist with conflict resolution, performance evaluations, and leadership development.
Qualifications:
A mature, committed Christian with a strong personal testimony and alignment with the mission of Hope Children's Home.
5+ years of experience in operations or multi-departmental leadership, ideally in a ministry or nonprofit setting.
Strong leadership, strategic thinking, and organizational skills.
Excellent interpersonal and communication skills.
Proven ability to lead teams, manage projects, and implement systems effectively.
Technologically competent with comfort in data-driven decision-making.
Director of Operations | Full Time | DoubleTree Tampa Rocky Point Waterfront | Tampa, FL
Operations director job in Tampa, FL
Welcome to DoubleTree Tampa Rocky Point Waterfront! We're thrilled that you're considering joining our team. At DoubleTree, we offer a range of amenities including 291 comfortable rooms, a well-equipped fitness center, a business center, versatile meeting rooms, an inviting outdoor pool, and a popular on-site restaurant. Situated in Tampa, Florida, our hotel provides convenient access to Clearwater Beach, Tampa International Airport, and Downtown Tampa, all while enjoying the serene beauty of our waterfront location. Come be a part of our exceptional team and help us deliver outstanding experiences to our guests!
Position Summary The Director of Operations is a key member of the Executive Committee and is responsible for ensuring exceptional guest satisfaction across all areas of the hotel. This role provides direct oversight of the Front Desk, Housekeeping, Shuttle, and Night Audit teams, while working closely with all other departments to deliver a seamless and memorable guest experience. The Director of Operations drives operational excellence, fosters strong interdepartmental collaboration, and ensures that every guest feels welcomed, cared for, and valued in accordance with Hilton brand standards.
The ideal candidate brings a proven track record of enhancing service delivery through cross-functional partnership. Candidates should be prepared to demonstrate-using specific, quantifiable examples-how they have identified and resolved operational friction points, improved service consistency, and elevated guest satisfaction even during periods of peak occupancy, lean staffing, or unexpected challenges.
Essential Duties and Responsibilities
Leadership & Cross-Departmental Collaboration
Provide daily operational leadership while serving as the primary liaison among all hotel departments.
Serve as a visible, engaged leader across all shifts, including regular MOD responsibilities, consistently modeling collaborative problem-solving.
Build strong, proactive partnerships with all department leaders to anticipate and eliminate guest service obstacles (e.g., coordinating breakfast demand with shuttle timing, aligning Housekeeping priorities with event schedules, and coordinating maintenance activities around VIP arrivals).
During the interview process, candidates will be asked to present at least three detailed examples ("case studies") demonstrating how they successfully united multiple departments to resolve a recurring guest-impacting challenge, including measurable outcomes (e.g., "Reduced check-in wait times by 42% during high-volume convention periods through a jointly designed Front Desk-Engineering communication protocol").
Associate Center Operations Director - Manatee County /Pinellas County - Various Locations
Operations director job in Largo, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
Job Description
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ **Patient Experience:** Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
+ **Slot Utilization:** Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
+ **Slots Quality:** Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
+ **Available and Accessible:** Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
+ **Disenrollment:** Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
+ **Orphan Patients:** Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
+ **Center Culture (Engagement):** Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
+ **Center Workforce Planning:** Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
+ **Onboarding of Line Staff:** Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
+ **Teammate Retention (Turnover):** Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
+ Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
+ Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
+ Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
+ Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
+ Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
+ Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Spoken and written fluency in English
+ This position requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
+ A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
+ A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
**PAY RANGE:**
$81,202 - $116,002 Salary
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Pension Ops and Delivery, Vice President
Operations director job in Tampa, FL
Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us!
As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers.
**Job responsibilities**
+ Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements.
+ Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations.
+ Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts.
+ Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting.
+ Lead, coach, train, and support a small team of direct reports as a working leader.
+ Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures.
+ Coordinate year-end activities, including bulk participant communications.
+ Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans.
**Required qualifications, capabilities, and skills**
+ A seasoned operations leader with 5+ years of experience in Retirement Administration.
+ End-to-end process-oriented, with a focus on improving outcomes and participant experience.
+ Proven project management and system testing experience.
+ Excellent communication skills, with the ability to build strong relationships with stakeholders.
+ Strong emphasis on controls and issue prevention, complemented by proactive communication.
+ Exceptional prioritization and organizational skills, effectively managing workloads during peak periods.
+ Strong people leadership skills, with experience in coaching and team communication, both written and verbal.
+ Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Regional Director of Operations- North Florida
Operations director job in Largo, FL
at Thrive Pet Healthcare
*Ideal candidate will live in or be willing to relocate to Tampa, FL
* The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty.
Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s).
The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below:
People, Team, and Hospital Culture:
Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture.
Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development).
Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects).
Execute team-focused hospital visits that allow staff members to share feedback and concerns.
Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives.
Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience
Engage with hospital teams to gain a strong knowledge of the local market.
Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands.
Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem.
The Hospital Experience
Create a positive experience throughout all client and patient touchpoints throughout the ecosystem.
Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem.
Fiscal Management:
Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem.
Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans.
Support Thrive Pet Healthcare to drive financial health and sustainability.
Operational Excellence:
Develop, support, and maintain the ecosystem and hospital strategic planning efforts.
Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff.
Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization.
Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations.
Desired Competencies:
Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital.
Approachable and available to hospital leadership teams and regional support teams.
Ability to hold team members accountable to commitments, tasks, and responsibilities.
Create a clear meeting cadence with hospital teams and able to navigate complex situations.
Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem.
Must maintain a growth mindset and translate vision and strategic thinking into measurable action.
Proactive, not reactive, and able to assess trends with a solution-oriented mindset.
Well-developed interpersonal skills, skilled and open communicator.
Passion for pets and their health and well-being.
Frequent travel required to be in hospitals on a determined (with VP) cadence.
Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s).
Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values.
Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget.
Education and Experience:
DVM or bachelor's degree in business, operations management (or equivalent)
3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred.
Veterinary GP and Emergency and Multi- Specialty background is a preferred
Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required)
Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
Auto-ApplyFull Time Director of Operations in Tampa, FL (Experience in working with AMC preferable)
Operations director job in Tampa, FL
Lenders Allies LLC is one of the fastest growing Nationwide Appraisal management company. In line of our aggressive expansion strategy, we have decided to open a new facility in Tampa Florida. We are committed to build our company and determined to be one of the largest independent real estate valuation company. We pride ourselves with cutting edge technology, highest level of customer service, quality and vendor relations We invite goal driven and result oriented candidates to join our team and become a part of our success story. Pl visit ******************** for more information.
Job Description
Core Responsibilities:
Resolving high level technical escalation from clients and vendors.
Maintaining service levels
Budget planning and strategizing for the organizations future profitability.
Ensure a smooth day to day functioning of an appraisal management company.
Constant training and development of the vendor department and the review department to ensure compliance as per recent regulations.
Representing the organization at major events and conferences.
Qualifications
Candidate must be an active certified appraiser in the state of Florida
Overall experience of at least 15+ years
Should have worked for AMC for 5 to 10 yrs. in lead position
Knowledge of AMC regulation and compliance is a must
General knowledge of big banks vetting criteria to qualify an AMC
Additional Information
We are looking for a “Director of Operations” with a clear vision and a strong proven leadership record.
Full time position
Location: Tampa, FL
If you are interested in above position offered, please respond by attaching your resume. If you have any questions for us please post the same in your reply.
Thanks,
HR Team, Lenders Allies, LLC
********************
Associate Center Operations Director - Manatee County /Pinellas County - Various Locations
Operations director job in Largo, FL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.Job Description
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$81,202 - $116,002 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Auto-ApplyCompliance and Ops Risk Test Lead - Vice President
Operations director job in Tampa, FL
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President on the Specialized Testing Team within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of related testing activities, ensuring proper risk mitigation is in place for market abuse, market manipulation, insider trading, or financial crimes related activities You will partner closely with CCOR Officers and business stakeholders globally to ensure activities are completed in a timely and thorough manner. Additionally, you will report into the North America CCOR Specialized Testing Manager. CCOR Testing is a risk-based, point-in-time evaluation of the design adequacy and execution effectiveness of controls and the output of business processes. Leveraging both manual and automated testing methods, you will complete activities that represent an independent assessment of the first line of defense's compliance with laws and regulations, as well as internal policies, standards, and procedures.
**Job Responsibilities**
+ Research, plan, and lead detailed reviews, in accordance with the CCOR Testing Program and within required testing timeframes;
+ Prepare clear, concise, and organized work papers to document and support work performed, and conclusions reached;
+ Acquire and analyze data from multiple sources and systems to reach and support conclusions;
+ Identify potential, or actual weaknesses, in controls, processes, and procedures;
+ Write test reports that effectively communicate testing objectives, processes, methodologies, and results to senior management, business control managers, and other relevant functions;
+ Communicate status of ongoing reviews to relevant Business, CCOR Officers, and Technology partners while conducting detailed evaluations of i) internal controls, ii) policies, iii) procedures, and iv) processes that mitigate risks and reasonably ensure adherence to applicable regulations, legal obligations, and business requirements;
+ Validate previously identified issues to confirm they were effectively remediated.
+ Partner with Testing teams in in other regions to ensure global testing consistency and promote adherence to testing standards and requirements;
+ Document information relating to testing reviews completed, issues identified, outstanding action plans and progress against plan;
+ Produce clear, well thought through reporting/presentation decks for internal CCOR stakeholders and,
+ Participate in special projects to enhance CCOR Testing processes and practices.
**Required qualifications, capabilities and skills**
+ 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry.
+ Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies.
+ Understanding of control frameworks plus risk assessment analysis.
+ Bachelor's degree required.
+ Experienced business writer with proven ability to provide clear and concise descriptions of work performed and conclusions reached.
+ Detail-oriented, robust analytical, investigative and problem-solving skills.
+ Flexible to changing business priorities and ability to multitask in a constantly changing environment.
+ Ability to work both independently and collaboratively within a team environment.
+ Ability to manage multiple assignments simultaneously with minimal supervision.
+ Strong interpersonal, communication, and organizational skills.
+ Ability to interact with all levels of personnel within the corporate framework.
**Preferred qualifications, capabilities, and skills**
+ 3+ years of experience in a Trade Surveillance or Global Financial Crimes Compliance testing role.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Director of Practice Operations
Operations director job in Riverview, FL
Full-time Description
Job Title: Director of Practice Operations
Status: Full-Time, Exempt
Reports to: Regional Director of Operations
About the Role: Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.
What You'll Do:
Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration.
Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations.
Monitor and improve patient experience, satisfaction, and overall operational performance.
Coach, mentor, and develop team leaders to ensure high performance across locations.
Use data and metrics to drive decisions and process improvements.
Maintain focus on high-impact initiatives while keeping daily operations running smoothly.
Who You Are:
A strategic and operational leader with strong problem-solving skills.
Experienced in practice workflows, scheduling, and optimizing patient experience.
Financially savvy, comfortable managing P&L and key operational metrics.
Excellent communicator with high EQ, able to influence at all levels.
Adaptable, collaborative, and proactive in identifying opportunities for improvement.
Passionate about coaching and empowering teams to take ownership and grow professionally.
Requirements
Minimum Requirements:
Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience
2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching)
4+ years of relevant work experience
Flexible schedule
Valid driver's license
Preferred Requirements:
2-3 years of experience in the dental industry, preferably orthodontics
Familiarity with orthodontic practice management systems
Regional Director of Operations- North Florida
Operations director job in Largo, FL
* Ideal candidate will live in or be willing to relocate to Tampa, FL* The Director of Regional Operations- North Florida will support one or more geographic markets ("ecosystem") of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty.
Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s).
The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below:
People, Team, and Hospital Culture:
* Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture.
* Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development).
* Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects).
* Execute team-focused hospital visits that allow staff members to share feedback and concerns.
* Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives.
Experience Management (Client Experience, Marketing & Client Relations):
The Client and Patient Experience
* Engage with hospital teams to gain a strong knowledge of the local market.
* Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands.
* Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem.
The Hospital Experience
* Create a positive experience throughout all client and patient touchpoints throughout the ecosystem.
* Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem.
Fiscal Management:
* Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem.
* Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans.
* Support Thrive Pet Healthcare to drive financial health and sustainability.
Operational Excellence:
* Develop, support, and maintain the ecosystem and hospital strategic planning efforts.
* Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff.
* Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization.
* Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations.
Desired Competencies:
* Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital.
* Approachable and available to hospital leadership teams and regional support teams.
* Ability to hold team members accountable to commitments, tasks, and responsibilities.
* Create a clear meeting cadence with hospital teams and able to navigate complex situations.
* Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem.
* Must maintain a growth mindset and translate vision and strategic thinking into measurable action.
* Proactive, not reactive, and able to assess trends with a solution-oriented mindset.
* Well-developed interpersonal skills, skilled and open communicator.
* Passion for pets and their health and well-being.
* Frequent travel required to be in hospitals on a determined (with VP) cadence.
* Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s).
* Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values.
* Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget.
Education and Experience:
* DVM or bachelor's degree in business, operations management (or equivalent)
* 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred.
* Veterinary GP and Emergency and Multi- Specialty background is a preferred
* Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required)
Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
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