Operations director jobs in Everett, WA

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred

We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development. Key Responsibilities: + Define and execute eComm strategies to drive total Sales of the Amazon business. + Identify and lead developments of new ideas, techniques, procedures, services, or products. + Analyze sales data to identify opportunities for growth and improvement. + Collaborate with cross-functional teams to improve online customer experience. + Stay updated on latest e-commerce trends and apply relevant insights to our strategy. + Develop internal and external customer strategic relationships. + Work with minimal supervision while determining work priorities and defining how work should be accomplished. + Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations. + Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements. Job Qualifications + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon. + Knowledge of SEO best practices. + Strong analytical skills with the ability to interpret data and make data-driven decisions. + Demonstrated ability to drive sales strategies and achieve growth objectives. + Demonstrated leadership skills with experience in managing customer-oriented teams. + Strong communication skills with the ability to influence both internally and externally. + Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products. + Experience in developing strategic relationships within an organization. + Able to work independently and make decisions within the scope of the role. + Prior experience in managing & leading a team is preferred. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000142345 Job Segmentation Experienced Professionals Starting Pay / Salary Range $164,000.00 - $210,000.00 / year

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Director, AI Operations The Director, AI Operations will enable the transformation of global traveler servicing operations by embedding AI-driven intelligence, automation, and advanced analytics into every layer of the operating model. This role will shape and execute a vision for next-generation servicing, partnering across Product, Technology, and Operations to translate business priorities into actionable AI initiatives that enhance customer experience, improve efficiency, and reduce cost-to-serve. As a strategic leader, you will facilitate the design of the operations model of the future-enabling agentic service capabilities, fostering a culture of innovation and adoption, and delivering measurable impact. In this role, you will: AI Transformation Strategy Define and execute a multi-year roadmap to shift the contact center from legacy systems and manual workflows to Agentic and AI-enabled, human-in-the-loop operations Identify and prioritize AI enabled use cases across agent experience Represent operational priorities while partnering with product and engineering teams to influence AI platform and tooling decisions aligned to operational outcomes. Define and implement a holistic scorecard to measure progress towards the operations AI transformation Constantly researches industry best practices and benchmarks for AI solutions Cross-Functional Delivery Actively participate in the design, drive delivery of AI initiatives in partnership with Product, Engineering, Operations, ensuring readiness for scale. Establish governance and success metrics for pilots and rollouts, balancing innovation with risk/compliance management. Coordinate across multiple stakeholder groups (WFM, QA, Learning, Vendor Management) to operationalize new tools and processes. Customer Experience Alignment Champion customer-centric design by ensuring AI solutions enhance-not hinder-the traveler and human agent experience. Monitor and mitigate bias in AI-driven decisions to maintain fairness and inclusivity across global markets. Integrate Voice of Customer feedback loops into AI roadmap to continuously improve service quality. Change Management & Enablement Design the operational roles and processes needed to “operate” new AI service models; including defining clear thresholds for human-in-the-loop engagement Develop needed upskilling path for operational leaders and frontline teams on AI literacy and data-driven decision-making. Lead organizational readiness efforts including training, communications, and playbook redesign to ensure adoption and trust in AI solutions. Build internal champions and help shift the culture from reactive support to predictive and proactive service. Partner with operational support teams to evolve metrics, workflows, and coaching aligned with AI-enabled performance. Measurement & Continuous Improvement Establish dashboards to monitor adoption, business impact, and ROI of AI initiatives. Regularly report progress to Operations and Executive leadership, highlighting both wins and learning loops. Create feedback channels between operations and product teams to continuously refine model performance and usability. Experience & Qualifications: 10+ years in operations, transformation, or strategy roles with measurable impact on customer experience. At least 2 years in a leadership role driving cross-functional initiatives. Success in delivering technology-enabled initiatives with measurable ROI. Experience in high-volume, global servicing environments and leading cultural change. Strong analytical mindset; ability to interpret data and influence decisions. Familiarity with AI concepts, predictive analytics, and automation trends; able to bridge technical and operational language. Understanding of contact center technology/tools and comfort with data visualization dashboards. Excellent communication and executive presence; skilled at influencing across senior leadership. Strategic thinker with strong financial acumen and ability to build business cases for innovation. Proven ability to lead through ambiguity and drive organizational change. Track record of building high-performing teams and fostering innovation. Ability to influence in a matrixed team across Product Bachelor's degree in Business, Operations, Data Science, or related field; advanced degree or equivalent experience preferred. The total cash range for this position in Seattle is $190,000.00 to $266,000.00. Employees in this role have the potential to increase their pay up to $304,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group™ Media Solutions, Expedia Local Expert , CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

CloudMoyo is an award-winning and data-driven engineering firm with deep expertise in analytics, application development, digital strategies and generative AI solutions. Our goal is to envision and develop solutions that reinvigorate businesses and build their best futures by propelling digital transformation with resilience. We work alongside various partners, like Microsoft and Icertis, to bring forward robust, inventive, and scalable solutions tailored to your business needs. Our expertise is founded on the efforts of our talented employees, as well as our FIRST with FORTE values we champion. FORTE means Fairness, Openness, Respect, Teamwork, and Execution. Our values here lead to open and honest conversations that allow for greater collaboration, leading to best-in-class execution that delights our customers. In 2025, we introduced FIRST with FORTE, with the goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. We pride ourselves on being one of Seattle's Best Places to Work for the past 6 years, earning the #1 rank in both 2021 and 2024! In 2021, we earned the Icertis Partner of the Year Award - FORTE Values, and in 2024 earned the Icertis Highest Delivery NPS Award. Interested in joining our team? Keep reading! Life at CloudMoyo Here at CloudMoyo, we are driven by our values of FORTE, which stands for Fairness, Openness, Respect, Teamwork, and Execution. We strongly believe that our expertise is founded on the efforts of our employees, who reflect our FORTE values in their work. In 2025, we introduced FIRST with FORTE. This addition to our values aligns with our goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. It's an extension of FORTE that focuses on our values as a larger organization, built on great employees. Our workplace culture is driven by unshakable commitment to building a world-class workplace for all employees, one characterized by meaningful interactions, flat hierarchy, challenging assignments, opportunities to grow with the best in the field, and exciting rewards and benefits. If you're a talented, hard-working, and fun-loving person looking to grow, then CloudMoyo may be a great fit for your next professional adventure. Curious about what it's like working at CloudMoyo? Hear from CloudMoyo employees on Glassdoor. Four Rings of Responsibility: The company operates according to the Four Rings of Responsibility, which emphasizes maintaining the health and wellbeing of its employees. Our Four Rings of Responsibility include: Take Care of Self Take Care of Family Take Care of Community Take Care of Business The Covid-19 pandemic has changed the way we view health and wellness, and from our Four Rings of Responsibility came our WellNest initiative. WellNest emphasizes employees to #TakeCareofSelf, ensuring wellbeing at a physical, emotional, and psychological level. WellNest offers opportunities for engagement, team collaboration, and supporting others in maintaining their wellbeing. This can involve pursuing a new hobby, attending individual experiences, or engaging in meaningful conversations with colleagues to learn from their experiences. Job Description Do you thrive in a dynamic environment, driving sales growth and forging strategic partnerships? Are you passionate about cloud technology and its power to revolutionize businesses? If so, then this opportunity might just be for you! As our Associate Vice President - Microsoft Practice Sales & Solutions, you'll be a visionary leader, spearheading the expansion of our Microsoft Fabric and Azure solutions for Cloud, Data & AI services. You'll leverage your deep sales expertise to cultivate relationships with key decision-makers at both new and existing clients, guiding them on their enterprise modernization journeys. This is your chance to make a real impact, shaping the future of AI and Data across the industry. Candidate has the following responsibilities: Orchestrate significant revenue growth across our Microsoft Data Fabric, Azure Solutions, Cloud, Data & Analytics services portfolio. Leverage your in-depth knowledge of Microsoft's offerings, ideally with experience working within Microsoft districts (South, Mid-Atlantic, Mid-West, and West preferably) and / or industry team (Manufacturing/ CPG/ BFSI). Be a strategic quarterback and hunter, actively build Go-to-market strategies with MS field, DataBricks and Snowflake. Work closely with CEO and Board to accelerate revenue growth to 3X over the next 2 years Develop new funnel, sales pipeline and pursue business opportunities within the United States. Champion CloudMoyo's cutting-edge solutions, including Agentic AI /Gen AI solutions for MS Fabric Migration (CMA), Document Intelligence (CDA), and Technology consulting & implementation Lead, build and direct the field and customers to accelerate the adoption of pre-built MS Fabric Solutions and new use case for leveraging Azure Open AI, M365 Co-Pilots, Power platform and platforms like Vera AI from Icertis. Deliver exceptional results, achieving or exceeding quotas in all areas - revenue, client relationships, and new customer acquisition across territories. Lead in the Microsoft Go-To-Market for SIs and solution providers and partnerships Be an advocate and effectively communicate the company's value proposition & differentiated services and solutions. Champion Client Success: Be responsible for sales accountability and sales relationships with customers. Craft winning strategies & drive growth by developing sales strategy & plans that achieve targets. Identify and high-value partnerships with strategic partner account targets and effectively work with the field sales teams in planning and execution of sales opportunities along with Microsoft. Develop meticulous account and opportunity plans. Navigate intricate client organizational structures, pinpointing key decision-makers and fostering relationships with both senior & mid-management levels. Within CloudMoyo, foster a collaborative environment across pre-sales, marketing, and delivery teams, located in varied time zones. Cultivate enduring client relationships built on trust, fostering long-term value and exceeding expectations. Be a leader to monetize and build a strategic sell-to portfolio of clients across Microsoft Corporation. Cultivate a strong understanding of key business functions like Strategy, Business Marketing, and Product Groups. Qualifications Minimum 10+ years of selling/closing deals in top consulting/IT services firms, specializing in Microsoft Azure, Data, AI, Cloud enablement & migration, and Modernization/Analytics. Possess a minimum bachelor's degree. A history of leading and exceeding offshore/global services quotas, guiding large and regional SIs through successful project & program sales. Possess a keen ability to diagnose client challenges and craft strategic solutions that drive business outcomes. Demonstrated track record of success in one or more of the following areas: Services Sales, partner led joint sales, and partner field executive relationship building. Bonus points for strong Microsoft and ecosystem selling expertise! A firm grasp of solution & value-based selling, honed through experience in the enterprise business applications space. A consistent track record of exceeding sales goals and setting the bar high. Experience thriving in a fast-paced, high growth start-up environment. Ability to build and manage relationships with C-Level clients and relationship management. High-energy, decisive, and adept at navigating demanding client environments. Excellent written and oral communication skills, coupled with strong people skills. Demonstrated leadership, problem-solving, and decision-making abilities. Proficient in presentation skills, client relationship building, negotiation, prospecting, creative thinking, sales planning, and maintaining strong independence & motivation. An understanding of CLM/ERP/Procurement solutions is a plus! Be travel ready! About 40% travel per month or on an ad-hoc basis. Additional Information Pay Scale : The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At CloudMoyo, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Annual Compensation: Base - $180 - $220K Variable - $180 - $220K (uncapped based on revenue target achievement) OTE - $360 - $440K Benefits and perks: Comprehensive healthcare benefits including medical, dental, and vision plans. Flexible saving accounts and health savings accounts. 401(k) to help you save for retirement. Short and long-term disability and life insurance benefits to prepare for the unexpected. An employee assistance program. Employees are eligible to accrue 10 hours of Paid Time Off (PTO) per month, totaling 120 hours (equivalent to 15 workdays) per year of continuous service. The company observes 12 fixed paid holidays annually. In addition, employees are entitled to a paid PTO week during the 4th of July to be used in accordance with the company's policy. Sick leave will be provided in line with company policy and applicable state and county regulations. Domestic violence leave will be provided in line with company policy and applicable state and county regulations. Days for Humanity - 5 paid volunteer days annually. Career development opportunities. A fast-paced and welcoming culture that will value your ideas and contribution from day one. Flexible work hours that promote a healthy work/life balance. CloudMoyo is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary. CloudMoyo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. CloudMoyo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has a presence. All your information will be kept confidential according to EEO guidelines.

Purpose The Medical Operations Manager provides strategic and operational leadership for Medical Assistants (MAs) across multiple clinical sites. This role oversees all medical back-office operations, including staff supervision, daily clinic scheduling, workflow standardization, and medical supply management. The Manager is responsible for optimizing patient care delivery and supporting positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $83,699.20 to $102,232.00 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: * Provide direct supervision, coaching, and professional development for a regional team of 10-25 MAs (including Float MAs) * Lead recruitment, onboarding, orientation, annual evaluations, and corrective actions in partnership with HR and site leadership. * Conduct regular 1:1s and learning conversations to support staff growth, retention, and performance. * Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. * Establish, implement, and monitor standardized workflows for all back-office clinical operations, ensuring alignment with organizational standards and regulatory requirements. * Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. * Oversee site-level medical supply ordering, inventory control, and clinical equipment maintenance in partnership with facilities and site leadership. * Support clinic sites as points of contact for lab-related operations, including relationships with LabCorp and internal stakeholders. * Ensure all MAs are current in required skills training, competencies, and documentation, in alignment with patient safety and care standards. * Review, maintain and coordinate the MA Float pool calendar to account for vacations, illness, long and short-term absences, and meetings while maintaining adequate clinic coverage * Coordinate and support onboarding, training, and evaluation of float pool staff, students, and volunteers placed at clinics within the region. * Monitor changes in MA Scope of Practice in state or federal law and implement practice changes in accordance with laws. * Act as a resource for MA staff and leaders regarding clinical practice, policies and procedures; develop and implement new policies and procedures in collaboration with clinical and operations leadership. * Ensure timely completion of credentialing and recredentialing by tracking deadlines, resolving barriers, and coordinating with credentialing, HR, and site leadership to maintain compliance and prevent care disruptions. * Facilitate training and support staff in pursuing advanced skills and leadership pathways. * Develop and implement comprehensive training plans and curricula tailored to the needs of MA apprentices, ensuring alignment with industry standards and regulatory requirements. * Coordinate and oversee the recruitment, selection, and onboarding processes for new apprentices, fostering a supportive and inclusive learning environment. Required Knowledge: * Knowledge of HIPAA and privacy regulations related to handling confidential staff and patient information. * Understanding of team supervision, performance management, and staff development best practices. * In-depth knowledge of medical back-office workflows and procedures, including patient rooming, vital signs, point-of-care testing, immunizations, infection control standards, and documentation requirements. * Understanding of medical terminology, clinical instruments, common ambulatory procedures, and patient care needs in a primary care setting. * Familiarity with Medical Assistant scope of practice, certification standards, and regulatory requirements in Washington State, including DOH and WAC guidelines. * Knowledge of electronic medical records systems (Epic preferred), including charting workflows, encounter documentation, care team tasking, and basic reporting capabilities. * Understanding of team-based care models in outpatient clinics and the supervisory needs of Medical Assistants and support staff. * Knowledge of principles of staff development, performance evaluation, and change leadership in clinical settings. * Awareness of cultural humility, equity, and inclusion practices when working with diverse staff and patient populations. * Knowledge of effective communication techniques for team facilitation, coaching, and performance-related documentation. * Understanding clinic inventory and supply chain processes, including ordering cycles, usage monitoring, and cost control strategies. Required Skills: * Demonstrated ability to supervise, coach, and support large or dispersed teams (10-25 staff), including performance management and engagement. * Strong leadership and interpersonal skills to guide, motivate, and develop effective teams across multiple clinical locations. * Proven ability to lead operational changes, standardize workflows, and implement clinical process improvements. * Effective verbal and written communication skills, including the ability to lead meetings, conduct trainings, and convey information clearly. * Proficient with Microsoft Office Suite and other business applications (e.g., Word, Excel, Outlook, Teams, PowerPoint) as well as scheduling tools. * Strong organizational and time management skills, including the ability to balance long-term planning with urgent operational needs. * Sound judgment and prioritization skills in high-pressure, fast-paced environments. Preferred Skills: * Proficiency using scheduling software or comparable operational tools. * Experience using electronic medical records (Epic preferred), including navigation and reporting functions. Required Abilities: * Ability to build collaborative relationships across teams and matrix departments while maintaining appropriate professional boundaries. * Ability to handle sensitive conversations with empathy and discretion from a trauma informed lense (TIC), including those involving staff performance or interpersonal concerns. * Ability to work with individuals of diverse racial, ethnic, cultural, gender, and socioeconomic backgrounds, with demonstrated cultural humility. * Ability to navigate change, demonstrate resilience, and adapt to evolving priorities, staffing needs, and clinic operations. * Ability to identify issues, develop solutions, and lead others through problem-solving processes. Preferred Abilities: * Ability to supervise across multiple sites or service lines and coordinate among geographically dispersed teams. Education/Experience Requirements: * High School diploma or equivalent experience * Completed an accredited Medical Assistant program * Active WA state Medical Assistance licensure * 2 years of clinical experience with required licensure * 2 years of leadership of Medical Assistants * Active CPR/BLS Preferred Requirements: * Bachelor's degree in healthcare administration, health care, or health sciences * Relevant health care/leading certifications * 3 years of clinical experience with required licensure, and 3 years or more of leadership of Medical Assistants. About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request

Job DescriptionAs Operations Director at Paladin Technologies, you will plan, organize, direct, and control the activities required for effective management of the Operations Department, to include supervision of the Field Team. The primary goal is to ensure quality installations and client satisfaction. You will have full financial accountability and responsibility for the business results of the Seattle branch. SPECIFIC ACCOUNTABILITIES: Develop Operations Department short and long range goals to coincide Company objectives. Forecast department requirements, expenditures, and develop annual budgets. Ensure fiscal responsibility of the department including revenue generation and cost containment, analyze variances from budget, and take corrective actions. Provide reports to senior management to include but not limited to: revenue forecasting and staff performance. Determine appropriate staffing levels for Operations Department and adjust in accordance with PTI policies and procedures. Establish and implement productivity standards and communicate job expectations to staff. Establish and maintain procedures and standards for quality installations and service. Monitor installations for on time on budget performance. Maintain accurate project information with in Company shared files and system. Evaluate and negotiate Department-related contracts for products and services. Maintain, monitor, and update departmental policies and procedures. Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other. Monitor and amend departmental documentation as needed including invoices, credits, time cards, expense reports, and PTO/UTO schedules. Maintain knowledge of current industry standards and emerging technologies. Ensure accurate project information is maintained in company shared files and systems GENERAL ACCOUNTABILITIES: Maintain and protect assigned Company assets. Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction. Work in compliance with the Company's policies and procedures including safety manual with safety of self and others in mind at all times. Maintain professional licensing as required by State and Local jurisdictions. Available to work outside of, or in addition to, normal businesses hours. Work proactively and in a positive manner with co-workers. Communicate effectively and timely to resolve Company, Client, or other inquiries and/or requests. SUPERVISORY DUTIES: In accordance with applicable Company policies/procedures and Federal/State laws, may perform the following supervisory responsibilities: Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervise, develop, evaluate, and discipline Operations Department personnel in accordance with PTI policies and procedures. Required Qualifications: 5 - 8 years' experience as an Operations Leader overseeing complex security integration technology projects Previous and progressive experience in Project Management and Project Management leadership Post-secondary education (Diploma or bachelor's degree in management desirable) Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI's as demonstrated by 5 + years of relevant experience A valid Driver's License and ability to pass pre-employment screens Preferred Qualifications: Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects. Previous experience in Business Development Experience with enterprise security solutions such as Avigilon, Axis Genetec, Lenel, and Milestone Previous direct commercial sales, estimating, or design experience Project Management Professional (PMP) certification Experience with Microsoft Dynamics 365 DEMONSTRATED PROFESSIONAL COMPETENCIES: Excellent time-management and organizational skills. Ability to work in a high volume atmosphere Ability to solve technical problems and carry out responsibilities under minimal supervision. Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints Excellent interpersonal skills including customer service skills. Proven track record in building and developing effective teams. Ability to write simple correspondence and present information in one-on-one and small group situations. Ability to interact effectively at all levels and across diverse cultures. Ability to function as an effective team member. Ability to adapt as the external environment and organization evolves. Has a strong knowledge of engineering fundamentals, security system functions and operations. Good subcontracting skills required. An understanding of job financial reports and the ability control costs in the handling of projects Adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays or unexpected events PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Pay Range: $160,000 - $175,000 (DOE) BENEFITS: Associates and their eligible family members are offered comprehensive medical, dental, and vision plan options as well as company-provided basic life insurance, AD&D, short-term and long-term disability, and access to the employee assistance program. Voluntary benefit options include supplemental life and AD&D insurance, accident, critical illness, and hospital indemnity insurance plans, identity theft protection, pet insurance, and HSA and FSA account options. Associates also have the option to enroll in the company's 401(k) plan. In addition, associates receive PTO (paid time off), state-mandated sick leave, and 9 paid holidays. Company Info: Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call ************** to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted. Powered by JazzHR nwy634vQCq

Are you a champion of operational excellence, skilled in transforming organizational processes into models of efficiency and effectiveness? Can you navigate the intricate dynamics of a criminal defense firm, orchestrating synergy between legal teams, to align with our mission of client advocacy? Do you excel at building a culture of collaboration and accountability, ensuring that every team member is engaged, empowered, and aligned with the firm's goals? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** At The Law Offices of Lance R. Fryrear, we believe that being charged with a crime is one of the most challenging experiences a person can face. For over 25 years, our mission has been to fix more than just the case-we aim to restore our clients' lives. With a team that has defended over 5,000 clients, we stand as a beacon of hope and expertise in the legal community. Our ethos is rooted in integrity, communication, and transparency, principles that have guided us to numerous accolades and a reputation for unrivaled legal expertise. Beyond our legal prowess, we're known for our impactful community engagement, reflecting a deep commitment to societal well-being beyond the courtroom. Our firm's dedication to our clients and community is further exemplified through our comprehensive client communication strategies, including informative blogs and newsletters. These platforms not only keep our clients and community informed about legal developments and insights but also demonstrate our commitment to education and empowerment. The positive reviews and testimonials from our clients are a testament to our success not only in legal advocacy but in building lasting relationships based on trust and understanding. As a potential Director of Operations at our firm, you would be joining a team that not only excels in the legal arena but also makes a tangible difference in people's lives, fostering a culture of growth, empathy, and excellence. This is an opportunity to be part of a legacy that transcends traditional legal practice, one that is deeply rooted in community, compassion, and a relentless pursuit of justice. As The Law Offices of Lance R. Fryrear continues to grow, so does the need for stronger operational efficiency to support our expanding team and client base. Navigating the complexities of a high-performing criminal defense firm requires more than just legal expertise-it demands a structured, well-executed operational strategy to ensure our attorneys can focus on advocacy without being hindered by inefficiencies. The Director of Operations is a key leadership role designed to bring clarity to the chaos, refining workflows, optimizing internal processes, and fostering a culture of accountability and continuous improvement. By streamlining day-to-day operations and driving strategic initiatives, this role is instrumental in elevating the firm to its next stage of success, ensuring we remain a pillar of excellence and client advocacy in the legal field. What you'll do: Operational Oversight: Oversee and optimize the firm's day-to-day operations, ensuring effective management of case workflows and administrative processes, and addressing any existing inefficiencies to enhance productivity. Team Leadership: Directly manage the team, fostering a collaborative and high-performing culture built on trust, accountability, and continuous improvement. Work closely with team members to understand their challenges, needs, and motivations, ensuring that new processes and initiatives are implemented with their buy-in and support. Process Improvement: Assess the firm's unique operational needs, especially within the nuanced workflows of criminal defense, to determine what processes and KPIs make the most sense. Identify inefficiencies, refine workflows to align with the firm's specific needs, and implement improvements that enhance efficiency without disrupting the firm's established legal approach. Training and Development: Conduct training sessions to educate staff on new processes and systems, ensuring alignment with company-wide operational expectations and promoting a culture of growth and development. Stakeholder Collaboration: Work closely with legal teams and leadership to ensure cross-functional processes are aligned with the firm's operational goals and client service standards. Performance Metrics and Special Projects: Develop and monitor key performance indicators (KPIs) related to operational efficiency, case management timelines, and staff performance, and oversee new initiatives aimed at enhancing operational effectiveness. Bonus Program Development: Design and implement a performance-based bonus program for attorneys and case resolution, ensuring it aligns with firm goals, motivates the team, and enhances efficiency. What we're looking for: Experience: At least 3-5 years in operations management, with at least 2 years at the director level, preferably in a legal setting. Emotional Intelligence: High level of emotional intelligence with the ability to navigate complex interpersonal dynamics, gain staff buy-in, and foster a positive organizational culture. Process Development and Implementation: Proven track record in creating, implementing, and driving transformative operational processes and programs, with the ability to effectively track and report on their success using data-driven insights. Strategic Thinking and Problem-Solving: Demonstrated ability to identify potential operational blind spots and preemptively devise solutions, with adept critical thinking and analytical skills to foresee and resolve challenges before they escalate. Innovative Management and Communication Skills: Expertise in developing and implementing innovative management strategies and communication plans that enhance staff engagement and operational efficiency. Technology Proficiency: Strong understanding of current technological trends and tools relevant to operations management and legal practices, with the ability to leverage technology to improve operational workflows. Why you should work here: Collaborative and Supportive Culture: We don't just practice law-we operate as a tight-knit, mission-driven team. Our office values open communication, teamwork, and a shared commitment to justice, ensuring a workplace where your contributions are valued. Leadership and Growth Opportunity: With over 25 years of success and thousands of cases handled, our firm is expanding, and so are the opportunities. This role is not just about managing operations-it's about shaping the future of our firm, providing leadership, and driving continuous improvement. Meaningful Work: At The Law Offices of Lance Fryrear, we believe in fixing more than just the case-we help people reclaim their lives. We challenge assumptions, fight for second chances, and believe no one should be defined by a single moment. If you want to work in a firm that values compassion, advocacy, and fairness, this is the place for you. Additional perks: Unmatched Health Coverage: The firm provides a Platinum Regions health plan, the same top-tier coverage offered by companies like Meta, with 100% of premiums fully covered by the firm. Financial Protection: The firm offers long-term disability insurance and life insurance to provide financial security and peace of mind. Paid Time Off (PTO) & Sick Leave: PTO increases over time, with flexibility depending on experience and role. Employees also receive unlimited sick leave, starting at 10 days for new hires. Unlimited Transit Pass: Enjoy fully covered transportation with an unlimited transit pass, ensuring seamless commuting. At The Law Offices of Lance Fryrear, your role as Director of Operations transcends traditional job definitions; it is a pivotal opportunity to shape the firm's operational processes and culture. You won't just oversee operations-you will refine workflows, drive efficiency, and ensure that our internal systems empower our attorneys and staff to focus on legal advocacy. Your work will be the foundation upon which the team builds trust in our processes, turning operational challenges into victories marked by precision and respect. By embracing this role, you join a journey of continuous evolution, leadership, and innovation. Your contributions will directly impact the firm's success by fostering a culture of collaboration and accountability, ensuring that every team member has the structure and support needed to serve our clients effectively.

Who We Are SEIU 775 Benefits Group's mission is to improve the skills, health, and stability of the caregiver workforce. We partner with workers, employers, and industry stakeholders to collectively solve workforce problems through innovation, creativity, and an evidence-based approach. Together, we deliver high-quality benefits that support a growing caregiver workforce. Our Model is Unique: We operate as a high-volume benefits administrator that "owns" the product, providing direct health and retirement benefits to more than 60,000 home caregivers in Washington and Montana. We function similarly to a third-party administrator with a mission-driven focus on building and delivering benefits that improve the health, safety, and financial stability of the workforce. About the Position We are seeking a Director of Benefits Operations to lead the administration of our Health and Retirement plans. Reporting to the Managing Director of Benefit Operations, this role is accountable for developing a comprehensive operational strategy that will improve the quality and value of plan services. The Director oversees benefits administration, the primary focus is on people leadership, Third-party administrator management, and strategic operations. The ideal candidate may not fit the standard corporate benefits mold. We value leaders from Public Sector facilities, State Government, or Community Health backgrounds who understand complex service delivery, and are eager to learn our specific benefits model. Key Responsibilities Strategic Leadership & Resource Allocation Design and execute an operations strategy that pushes the status quo and improves benefit delivery. Ensure department strategy aligns with and supports broader organizational priorities. Develop, execute, and manage comprehensive department budgets, focusing on operational efficiency and long-term sustainability. Utilize plan metrics to identify trends and opportunities to improve operational efficiency. People Leadership & Team Development Serve as a dedicated People Leader, fostering a culture of growth, collaboration, and adaptability. Develop and supervise a team that manages outsourced vendor relationships. Connect the team's daily work to the organization's Mission, Vision, and Values, managing with vision and purpose. Vendor & Program Operations Ensure smooth operations of third-party benefit administrators, including oversight of eligibility, enrollment, revenue collection, and plan administration. Oversee and report transparently to the Benefits Group's boards regarding operations, income, expenses, and product strategies. Negotiate effectively with stakeholders and vendors to ensure the organization maintains a strong position in the market. Qualifications Required Experience & Competencies Operations Experience: 5-8+ years of experience leading healthcare initiatives or benefits administration, with at least 5 years in operations and/or project management. People Management: A demonstrated track record of managing and developing teams equitably. You must be a strong "People Leader" first. Strategic Aptitude: Proven ability to move projects from concept to evaluation, using strategic agility to solve problems. Background: Experience leading benefit delivery or customer service teams in Public Facilities, State Government, Community Health, or similar complex service environments is highly valued. Teachable & Agile: The ability to navigate an autonomous, ambiguous environment, and the willingness to learn the specifics of our unique benefits model. Education: Bachelor's Degree or equivalent experience in healthcare or retirement plan administration. Preferred (But Teachable) Knowledge Note: We are willing to train the right operational leader on the specific technical regulations of our plans. Familiarity with Retirement plan or Self-funded insurance plan administration. Experience working with a Board of Trustees or Taft-Hartley trusts. Familiarity with ERISA rules and regulations. Salary Range: $117,172.77 to $159,694.46 Benefits: Fully Paid Medical, Dental and Vision; 18 days PTO, 15 Sick days, 9 holidays, 1 floating holiday, 2 personal days End of the year winter break; mid-year summer break and earned paid longevity sabbatical Defined Benefit Pension Plan and 401(k) options; Fitness, cell phone, internet and furniture stipends. Statement of Affirmative Action SEIU 775 Benefits Group is proud to be an equal opportunity workplace and is an Affirmative Action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reporting to the Chief Operating Officer (COO), you will manage administrative functions, programs, and projects within the Office of the COO. As directed by the COO, you will provide governance and oversight over Operations business processes. You will partner with the COO, Operations Leadership Team and other senior agency leaders to accomplish agency goals and enhance operational effectiveness. You will ensure alignment of the Operations Leadership Team's strategic planning activities and deliverables. You will exercise a high degree of independent judgment and action in delivering Operations programs and projects, including those with enterprise-wide impact. Success requires executive presence, emotional intelligence, and navigating complex, high-stakes situations. Essential Duties * Serve as administrative partner to the Chief Operating Officer and senior operations leadership. Manage complex priorities, executive communications, and sensitive matters with discretion and foresight. Develop strong trust-based relationships with executive stakeholders. * Independently oversee, plan, lead, and execute special COO initiated projects. Manage confidential and time-sensitive special projects that cross organizational lines. Ensure alignment with agency priorities and cross-departmental collaboration. * On behalf of the COO, provide governance, oversight, and control of Operations business processes, performance measurement, and standardization in areas such as: * Budget development and administration. * Design and enforce a high-level framework that sets priorities, establishes internal Operational deadlines, and ensures alignment with agency-wide budget timelines. * Drive a structured and transparent budget process by managing document control, tracking financial documentation, and ensuring the Operations team is equipped to conduct timely reviews and make informed decisions. * Key Performance Indicator Reporting and Tracking * Tracking, coordination, and review of agenda items and reports flowing from Operations to agency Executive Leadership Team and Board of Directors. * Document control, providing for consistency in templates, formats, versioning, retention, access, and agreement across Operations organizational units. * Ensuring proper governance and stewardship of confidential records and operational documents in line with document control standards. * Formalize, observe, and continuously improve policies and operational processes to enhance efficiency, effectiveness, and scalability. Anticipate issues and implement proactive solutions. * Lead the development of executive-level communication deliverables, including reports, strategic presentations, and internal briefings. * Manage daily operations and administrative functions for the Office of the COO. * Proactively initiate and manage projects, operations, communications, strategic scheduling, procedures, and cross-functional coordination. * Ensure inquiries directed to the COO are prioritized to determine the appropriate course of action. * In partnership with the COO and Operations Leadership Team, manage the Operations Leadership Team's strategic business meetings, ensuring the agenda, materials and long-range planning cycle are aligned and the meeting processes are administered effectively. * Represent operations leadership as a liaison to internal and external stakeholders, communicating with professionalism and alignment with agency values. * Perform other duties of a similar nature or level. Requirements Minimum Qualifications * 5 or more years of progressively responsible experience in government, public administration, transportation, or a related field either as an executive or working directly with executive leadership. * Demonstrated experience in project management, strategic planning, and interdepartmental coordination. * Demonstrated experience aligning KPIs, managing operational budgets, and formalizing cross-functional processes. * Demonstrated experience with document control, quality control, and aligning various styles to give a uniform voice to an organization. An equivalent combination of education and experience to successfully perform the job duties is also accepted. Knowledge Requirements * Strong knowledge of public sector administration and governance. * Project management tools and techniques. * Budgeting, procurement, and records/document management practices. * KPI alignment and operational performance measurement. Skill Requirements * Fostering an inclusive workplace by upholding Community Transit's core values in support of the organization's vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions. * Navigating complex, sensitive, or emergent operational issues with sound judgment, discretion, and confidence. * Demonstrating high emotional intelligence and executive presence to influence and support strategic decision-making. * Inspiring team trust, promoting cross-functional collaboration, and motivating others to achieve shared goals. * Communicating effectively across all levels of the organization, both verbally and in writing. * Managing multiple complex initiatives with exceptional organizational, time, and project management skills. * Handling confidential and politically sensitive matters with professionalism and discretion. * Developing and monitoring budgets aligned with business objectives and compliance requirements. * Preparing high-quality deliverables for executive and board-level audiences. * Proficient in Microsoft Office or Google Workspace, with experience using project management and financial systems tools. * Able to mentor, adapt, and work with others by leading without authority. Preferred Knowledge and Skills * Experience in the transportation or logistics industry, or public-sector environments. * Familiarity with regulatory requirements and operational complexities in transit settings. Working Conditions Hybrid telework may be available. Availability is at management discretion and may not be available for this position based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally. Application and Selection Process * Only on-line applications accepted. * Priority application review will be given to applications received by 8/15/25. * Applicants for this job may be considered for other openings up to six months after the date this position is filled. * Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests. Employee Benefits * Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. * Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency's deferred compensation plan. * In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year. * Full list of all benefits and details can be found here. If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected. Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $81,378 to $107,419 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans #LI-ES2

Operations Key Management We're thrilled to announce a new opening for our Director of Operations position. In our continued efforts to achieve operational excellence and customer satisfaction, we seek a highly skilled and experienced individual eager to take the next step in their personal and professional journey to join our dynamic team. This role drives operational efficiency, enhances service quality, and ensures seamless day-to-day management. Your typical day involves: * Operational Management: Oversee daily operations, ensuring all processes run smoothly and efficiently, aligning with company standards and customer expectations. * Client Relationship Management: Foster strong relationships with existing clients while identifying and attracting potential new clients, ensuring a balance of nurturing current partnerships and exploring new avenues for expansion. * Team Leadership: Lead, motivate, and manage operational teams across different departments, fostering a culture of teamwork, accountability, and continuous improvement. * Quality Control: Implement and monitor quality control measures to maintain our strict supply and service standards. * Resource Management: Efficiently manage resources, including staff, equipment, and inventory, to optimize productivity and reduce costs. * Process Improvement: Continually assess and improve operational processes, leveraging technology and innovative strategies to enhance workflow and customer service. * Stakeholder Communication: Collaborate and communicate effectively with other department heads, suppliers, and clients to ensure cohesive operation and business growth. We invite candidates with a proven track record in operational leadership and a passion for excellence to apply for this position. Join us in our mission to deliver unparalleled service and quality in the linen industry! Apply Now

Exciting Opportunity: Director of Operations at Family Resource Home Care! 📢 We're Hiring: Director of Operations our Northern Western Washington region, to include Bellingham, Skagit, Renton, Seattle, Snohomish, Woodinville! Family Resource Home Care is looking for a dynamic leader to drive operational excellence, foster our culture of care, and champion growth in our organization. If you're ready to make an impact and lead with purpose, we'd love to hear from you! Here's what makes this role extraordinary: 🔹 Champion Our Culture: Balance a family-like atmosphere of support and engagement with high-performance expectations that lead to excellence. 🔹 Lead with Purpose: Inspire and guide teams to align with strategic goals and deliver exceptional results. 🔹 Drive Operational Success: Optimize processes, grow the business, and ensure everything runs smoothly-even without Branch Managers. 🔹 Own Financial Performance: Collaborate with leadership to manage budgets, enhance profitability, and drive sustainable growth. 🔹 Elevate Satisfaction: Be the voice of care for our clients and caregivers, creating a superior experience for all. 🔹 Build Talent & Strategy: Recruit, train, and develop outstanding talent while crafting strategies that fuel success. ✈️ This position involves travel-approximately 75% of the time-to visit branches or HQ operations. Are you ready to make an impact? Apply now and lead with purpose! This is your chance to be part of something meaningful - leading teams, driving innovation, and helping us become the employer of choice and preferred provider of home care services. Pay Range: $95,000-$110,000 Benefits & Perks: Unlimited PTO: Enjoy the flexibility to take the time you need for rest and rejuvenation. 11 Paid Holidays: Celebrate holidays with family and friends without worry. Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. 401(k) Plan: Secure your financial future with our retirement plan, including company matching. Health Savings Account: Manage your healthcare costs effectively. Employee Assistance Program: Support for personal and professional challenges. Work Equipment: Company-provided computer and office setup. Ongoing Development: Participate in weekly training meetings, annual summits, and continuous coaching. Bonus Program: Opportunity to earn bonuses based on performance. #Leadership #NowHiring #DirectorOfOperations #HomeCareJobs #CultureOfExcellence

Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com. Overview The Director, Media Operations will be a solution-oriented business partner to the Razorfish and Publicis media teams within a complex Publicis Power of One team. The candidate will be responsible for media and financial operations, integrating multiple parties within the media team and the Power of One team, process improvements, systems management, general reporting, and driving compliance. They will coordinate and support the media finance process flow, specifically regarding budgeting, billing, forecasting, with oversight of ad operations, and ensuring end-to-end operational excellence for the client. We are looking for a leader with expertise in the fields of marketing technology and media performance management and measurement. The ideal candidate is a dot connector, has an analytic mindset, problem-solving skills, and the ability to organize and track multiple projects simultaneously. They should be proactive, resourceful, agile, and a creative problem solver. They will foster client relationships and partner with the client to work through process changes, escalations, and forward-thinking ideas. Responsibilities OPERATIONAL EXCELLENCE * Help build and continue to optimize the paid media financial process to further streamline and deliver operational excellence to the agency teams and the client. * Participate as an active leader in the agency's development of a framework and build a bespoke media operations team in support of client operational excellence. * Key partner in leading the process to drive agency compliance of scope and monitor financial penalty implications (SLOs). * Track key Ops-led activities, anticipate challenges, and raise the appropriate flags to ensure timely execution of deliverables * Drive process adoption, optimization, maintain level of integrity in an environment that has high urgency and is outcomes oriented. * Execute routine process and data quality checks to ensure accuracy and optimal efficiency whilst re-inventing processes as needed. * Ensure accuracy of data pulls from various systems (e.g. Mediaocean/Prisma, Guidelines Planning) * Monitoring of Standard Operating Procedures with the purpose of identify problems and recommendations for process efficiency improvements, and SOX requirements * Create training materials to document processes and instill best practices across teams FINANCIAL OPERATIONS * Service as the media business partner across agency financial teams and Publicis agencies. * Manage budget, billing, and financial compliance. * Improve and streamline existing media budget forecasts, actuals and billing processes and ensure all reconciliations are completed according to client guidelines. * Provide supportive guidance and consultancy in the multi-facet areas of Client Billing. Working closely with key stakeholders including, but not limited to, Media Strategy & Activation teams, Finance Operations and Corporate Accounting.: * Track client budget approvals through client's APRIMO system * Ensure communication of approved funding is disseminated amongst the appropriate parties within the paid media team * Billing for Paid Media * Scheduling changes * Special Client requests * Bridge with shared financial services and agency teams * Invoices * Preparing billing verification and budget management reports that include data from client's APRIMO system, Guidelines Planning and Mediaocean/Prisma * Work with internal stakeholders to resolve discrepancies prior to monthly billing * Analyze and explain variances * Track client payables and receivables, answer client questions and resolve issues * Coordination of billing approvals with inter-company partner(s) * Prepare ad-hoc reports for internal and external client(s) * Manage the account monthly budgeting process and be responsible for coordinating and resolving all forecast/billing related issues. * Work with the client to verify and reconcile any issues with the reporting of actuals. * Offer administrative support, training and troubleshooting for Guidelines Planning platform * Ensure team and personal deliverables are met on time and steward workflow and project management. Establish a work plan for each deliverable and direct and define for the team key task assignments and partner and client liaison. * Support Key Account Leadership with assessing and communicating monthly risks and opportunities. CLIENT RELATIONSHIP * Maintain client updates, develop/manage budgets, and identify/address media financial business challenges. * Identify and communicate organizational or business challenges and work to deliver on the needs of the broader agency team and client. As it pertains to media operations. * Manage the client reconciliation process as it relates to timely review and reconciliations of client accounts with a view to credits and debits adjustments * Primary contact for client finance questions and/or issues with Account Management, Media Operations Delivery, and Client LEADERSHIP * Foster a collaborative culture, develop talent and maintain strong stakeholder relationships. * Liaise across all disciplines and business leaders for financial operations, legal matters, and other areas of media operations and compliance. * Responsible for working with the senior leadership teams of creative, analytics, search, and * Technical authority for all ad tech issues involved in running online ad campaigns * Candidate must be able to work closely with senior agency leadership and account leadership (digital & non-digital) to provide strategic Technology & Activation direction to all account teams (including but not limited to pricing, scope & deliverable alignment, resource alignment, product development, new business, etc.) * Must actively develop junior talent and work with leadership to cultivate a consultative and growing team of advertising professionals and media tech pioneers. Qualifications * University Degree or College Diploma or Equivalent Work Experience, preferred in Marketing, Business Administration, Finance, Accounting, Communications/Advertising. * Ideal candidate has media or advertising agency experience and understands the inner workings of the agency model. * 10+ years of overall industry experience with 7+ years in media operations within the Advertising and/or Media field. * Financial acumen within the media expertise. * Comfortable working with and organizing large data sets. * Proven capabilities leading projects from conception to implementation. * Demonstrated ability to manage concurrent projects. * Excellent leadership skills and the ability to inspire and interact with all levels of staff. * Comfortable and effective presenter, strong interpersonal and communication skills. * Organized, detail-oriented, obsessed with accuracy and good with time management. * Superior critical thinking and problem-solving abilities. * Experienced Microsoft Office skills (MS Word, Excel, PowerPoint). Additional information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: * Paid Family Care for parents and caregivers for 12 weeks or more * Monetary assistance and support for Adoption, Surrogacy and Fertility * Monetary assistance and support for pet adoption * Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance * Tuition Assistance * Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more * Matching Gifts programs * Flexible working arrangements * 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) * Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact *****************************. All your information will be kept confidential according to EEO guidelines. Compensation Range: $119,510 - 163,500. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 1/31/25.

The Director of Logistics will lead the logistics strategy, planning, and execution for all equipment and material supporting the company's data center development program. This role ensures that high-value electrical, mechanical, and structural components are delivered to construction sites on schedule, at optimized cost, and in compliance with regional and international regulations. As a key member of the Procurement & Supply Chain leadership team, this individual will build and manage logistics capabilities that enable predictable and scalable delivery performance across the company's colocation data center portfolio. Key Responsibilities: Strategic Leadership Develop and implement a logistics strategy aligned with the company's multi-site data center build plan and supplier footprint. Establish standard logistics processes, tools, and KPIs to support procurement execution and construction milestones across all regions. Partner with category leads (electrical, mechanical, and modular systems) to integrate logistics planning into sourcing decisions and supplier agreements. Anticipate logistics risks-such as port congestion, carrier capacity, or customs delays-and drive mitigation plans. Operational Execution Oversee end-to-end movement of equipment and materials from suppliers to site, including international freight, customs clearance, domestic trucking, and on-site delivery coordination. Manage logistics partners (3PLs, freight forwarders, customs brokers, and carriers) to ensure consistent service quality and performance. Design and implement regional logistics hubs or staging yards to consolidate material flows and improve delivery predictability. Maintain real-time visibility to material status through logistics tracking tools and supplier reporting. Partner with Construction and Site Operations to plan delivery sequencing and avoid laydown congestion or storage inefficiencies. Collaboration & Stakeholder Alignment Collaborate with Procurement, Construction, Program Management, and Engineering to forecast logistics needs tied to build schedules. Work with OEMs and EPC partners to align shipping readiness, delivery windows, and site-specific constraints. Provide logistics visibility and reporting to project leadership, highlighting risks and opportunities for acceleration. Support project teams with logistics-related budgeting and change management inputs. Governance & Compliance Ensure compliance with all trade, import/export, and transportation regulations. Develop and maintain qualification criteria and performance scorecards for logistics partners. Manage logistics contracts and service-level agreements, ensuring cost control and risk mitigation. Enforce standards for packaging, labeling, documentation, and safe handling of critical equipment. Required Traits, Expertise, and Skills: Bachelor's degree in Supply Chain Management, Logistics, Business, or Engineering. 10+ years of logistics or supply chain experience, with at least 5 years in a leadership role supporting capital projects or large-scale construction. Strong background in international and domestic freight management, including multimodal transportation. Proven ability to manage 3PLs, freight forwarders, and customs operations across multiple geographies. Experience supporting construction or infrastructure delivery in sectors such as data centers, energy, or industrial facilities. Proficiency with ERP, logistics visibility tools, and project scheduling platforms (e.g., SAP, Oracle, Procore). Preferred Qualifications: Experience within a colocation data center developer or other hyperscale supply chain environment. Understanding of Incoterms, bonded warehousing, and customs duty optimization. Demonstrated success building logistics capabilities from the ground up in a scaling organization. Required Traits and Skills: Integrity and Ethical Standards: Build trust, ensure fairness, and foster long-term, transparent relationships with suppliers. Effective Communication: The ability to clearly convey expectations and requirements to suppliers and negotiation parties, while understanding their needs and concerns. Comfortable delivering written and verbal presentations to internal leadership teams. Emotional Intelligence (EQ): Ability to understand the emotions, cultural nuances, and motivations of others, while effectively managing one's own emotions during high-pressure negotiations. Strategic Thinking: Recognize how supplier relationships and negotiations align with the broader organizational goals, while aiming for outcomes that benefit both parties. Critical Thinking Skills: Finding innovative solutions and being flexible in addressing unexpected challenges. Analytical Ability: Make data-driven decisions, assess cost structures, and identify potential risks, ensuring informed and strategic outcomes. Influence and Persuasion: Able to effectively advocate for their position, build consensus, and secure favorable agreements without compromising relationships. Operational Paranoia: Anticipate risks, identify vulnerabilities, and proactively implement mechanisms to prevent and minimize disruptions and safeguard safety, security, availability, and scale. Relationship Management: Cultivate trust, collaboration, and long-term partnerships, while building a broad network that provides valuable benchmarking, industry insights, and alternative sourcing options. Location and Travel: Work location is flexible to Seattle, WA, Denver, CO, or Alexandria, VA. Regular travel, as needed, to Fleet offices as well as to meet with Vendors. Expected Salary Range: $180,000 - $225,000 + Bonus Fleet Data Centers Employment: Fleet Data Center employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at *************************.

Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Registered Regional Operations Manager to join Private Client Division in our Pacific Northwest Region. This position will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Managers in their region. The candidate will be responsible for the day-to-day supervision and workflow of all operations functions which include, but are not limited to the following: Responsibilities: All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions Account opening Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements Train and lead operational support staff Acts as liaison between the Branch and all Firm infrastructure areas Support Financial Professional onboarding Provides any special support as requested by Branch Manager Qualifications: At least 5+ years of brokerage/financial services experience along with management experience FINRA Registrations: Series 7, 63 required; in addition to 8 or 9 & 10 Strong attention to detail and accuracy Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills Able to work independently, proactively and innovatively while exercising sound judgment Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members High ethical standards Excellent time management conflict resolution skills Strong working knowledge of Microsoft Office Suite Compensation: For job postings in Washington, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of Washington and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. The current base salary range offered for this role is between $80,000.00 - $125,000.00 per year. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus. Oppenheimer & Co. Inc. offers a comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits. Oppenheimer & Co. Inc. offers paid family medical leave and disability benefits to eligible employees where required by applicable law. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Oppenheimer & Co. Inc. will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.** **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About this Opportunity** This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO). Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts. The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets. **Key Responsibilities** **Metropolitan Tract Asset Management** The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting. **Operational Management:** + Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space + Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle + Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner **Financial Management and Analysis:** + Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options + Monitors debt service requirements and coordinates refinancing strategies with finance team + Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents + Leads value engineering initiatives to maximize returns from under-performing assets + Manages major lease negotiations, tenant retention programs, and new business development initiatives + Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization **Stakeholder Relations:** + Serves as primary contact for community partners and major tenants in this highly visible University role + Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE) + Coordinates with UW's marketing and communication teams on messaging + Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences **Placemaking & Community Engagement:** + Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination + Builds relationships with community organizations, cultural institutions, and local business leaders + Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic + Manages partnerships with civic organizations related to downtown and regional growth + Leads public realm improvement projects and streetscape activation initiatives **Portfolio Repositioning & Development Strategy:** + Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities + Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues + Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options + Coordinates with planning consultants and architects on zoning analysis and development capacity studies + Implements revenue diversification strategies reducing dependence on traditional office leasing + Manages pre-development activities including market analysis, financial modeling, and partnership structuring + Oversees relationships with potential development partners, investors, and joint venture opportunities + Manages entitlement processes and community engagement for major redevelopment initiatives + Executes phased development strategies maintaining cash flow while repositioning under-performing assets **Support the UW Real Estate Team:** Supports the Real Estate Team overseeing other UW owned and leased assets. **Perform Other Duties as Required** **Core Competencies** + Demonstrate personal integrity and trustworthiness + Anticipate, recognize and resolve problems + Maintain responsiveness and accountability + Use interpersonal skills to navigate projects through complex collaborative institutions + Maintain positive, success-oriented attitude + Exercise professionalism with tact and courtesy + Exhibit responsible work ethic + Manage stressful situations and changing priorities effectively + Continuously promote safe work environment **Minimum Qualifications:** + Bachelor's degree in real estate, finance or similar field, or CPA preferred + Minimum 10 years' commercial real estate experience with 5+ years in senior management roles + Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration **Additional Requirements:** **Technical Skills:** + Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management + Mixed-use, urban commercial real estate and/or institutional property management experience + Understanding of leasing structures and contract negotiations **Leadership & Communication:** + Strong analytical and problem-solving skills balancing strategic and operational priorities + Strong project management skills managing multiple complex initiatives simultaneously **Desired Experience:** + Master's degree in real estate, finance or similar field, or CPA preferred + Construction management, development processes, and capital project oversight experience + Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets + Understanding of post-COVID commercial real estate challenges and recovery strategies + Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects + Excellent communication and presentation skills for senior leadership and external stakeholder engagement + Ability to translate strategic vision into actionable operational plans **Working Conditions:** + The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time. + Open office, non-smoking environment + Regular and predictable work hours required **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About the Team:** UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information. Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $225,000.00 annual **Pay Range Maximum:** $265,008.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

As Operations Director at Paladin Technologies, you will plan, organize, direct, and control the activities required for effective management of the Operations Department, to include supervision of the Field Team. The primary goal is to ensure quality installations and client satisfaction. You will have full financial accountability and responsibility for the business results of the Seattle branch. SPECIFIC ACCOUNTABILITIES: * Develop Operations Department short and long range goals to coincide Company objectives. * Forecast department requirements, expenditures, and develop annual budgets. * Ensure fiscal responsibility of the department including revenue generation and cost containment, analyze variances from budget, and take corrective actions. * Provide reports to senior management to include but not limited to: revenue forecasting and staff performance. * Determine appropriate staffing levels for Operations Department and adjust in accordance with PTI policies and procedures. * Establish and implement productivity standards and communicate job expectations to staff. * Establish and maintain procedures and standards for quality installations and service. * Monitor installations for on time on budget performance. * Maintain accurate project information with in Company shared files and system. * Evaluate and negotiate Department-related contracts for products and services. * Maintain, monitor, and update departmental policies and procedures. * Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other. * Monitor and amend departmental documentation as needed including invoices, credits, time cards, expense reports, and PTO/UTO schedules. * Maintain knowledge of current industry standards and emerging technologies. * Ensure accurate project information is maintained in company shared files and systems GENERAL ACCOUNTABILITIES: * Maintain and protect assigned Company assets. * Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction. * Work in compliance with the Company's policies and procedures including safety manual with safety of self and others in mind at all times. * Maintain professional licensing as required by State and Local jurisdictions. * Available to work outside of, or in addition to, normal businesses hours. * Work proactively and in a positive manner with co-workers. * Communicate effectively and timely to resolve Company, Client, or other inquiries and/or requests. SUPERVISORY DUTIES: In accordance with applicable Company policies/procedures and Federal/State laws, may perform the following supervisory responsibilities: Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * Supervise, develop, evaluate, and discipline Operations Department personnel in accordance with PTI policies and procedures. Required Qualifications: * 5 - 8 years' experience as an Operations Leader overseeing complex security integration technology projects * Previous and progressive experience in Project Management and Project Management leadership * Post-secondary education (Diploma or bachelor's degree in management desirable) * Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI's as demonstrated by 5 + years of relevant experience * A valid Driver's License and ability to pass pre-employment screens Preferred Qualifications: * Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects. * Previous experience in Business Development * Experience with enterprise security solutions such as Avigilon, Axis Genetec, Lenel, and Milestone * Previous direct commercial sales, estimating, or design experience * Project Management Professional (PMP) certification * Experience with Microsoft Dynamics 365 DEMONSTRATED PROFESSIONAL COMPETENCIES: * Excellent time-management and organizational skills. * Ability to work in a high volume atmosphere * Ability to solve technical problems and carry out responsibilities under minimal supervision. * Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints * Excellent interpersonal skills including customer service skills. * Proven track record in building and developing effective teams. * Ability to write simple correspondence and present information in one-on-one and small group situations. * Ability to interact effectively at all levels and across diverse cultures. * Ability to function as an effective team member. * Ability to adapt as the external environment and organization evolves. * Has a strong knowledge of engineering fundamentals, security system functions and operations. Good subcontracting skills required. * An understanding of job financial reports and the ability control costs in the handling of projects * Adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays or unexpected events PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. * Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers * Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment * Sitting, standing, walking in office environments and construction sites * The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. * The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate * Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. * Driving to customer sites is required * Limited overnight travel may be required Pay Range: $160,000 - $175,000 (DOE) BENEFITS: Associates and their eligible family members are offered comprehensive medical, dental, and vision plan options as well as company-provided basic life insurance, AD&D, short-term and long-term disability, and access to the employee assistance program. Voluntary benefit options include supplemental life and AD&D insurance, accident, critical illness, and hospital indemnity insurance plans, identity theft protection, pet insurance, and HSA and FSA account options. Associates also have the option to enroll in the company's 401(k) plan. In addition, associates receive PTO (paid time off), state-mandated sick leave, and 9 paid holidays.

Purpose The Patient Services Operations Manager provides strategic and operational leadership for Patient Services Representatives (PSR) and Patient Services Representatives - Lead across multiple clinical sites. In partnership with Clinic Administrators of assigned sites, this role oversees all front office operations and direct leadership of assigned staff, including day-to-day oversight of clinic schedules to meet patient access needs. The Manager is responsible for optimizing patient care delivery and supporting a positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $68,494.40 to $84,926.40 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: People Leadership (50%): * Provide direct supervision, coaching, and professional development for a regional team of 10-25 PSR, including PSR Leads. * Lead recruitment, onboarding, training, evaluations, and corrective actions with HR and site leaders; coordinate and support onboarding and performance of staff including float pool staff and volunteers at assigned clinics. * Conduct regular 1:1 meetings to support staff growth, retention, and performance. * Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. * Monitor and adjust staffing and FTE levels across clinics based on operational needs, including same-day coverage coordination and long-term staffing planning. Collaborate with Clinic Administrators on scheduling, timekeeping, and workforce planning. * Ensure direct reports complete required training, competencies, and documentation. * Facilitate training and support staff in pursuing advanced skills and leadership pathways. * Lead and/or facilitate staff and team meetings, including but not limited to creating agenda, tracking deliverables and minutes. Operations Management (50%): * Participate in organizational planning and policies or procedure development with central Operations team and leadership. * Implement and monitor standardized workflows for all Patient Services front office operations, ensuring alignment with organizational standards and regulatory requirements. * Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. * Ensure compliance with cash handling procedures and complete daily reconciliation. * Complete required Front Office process and financial reports in a timely manner. * Develop training materials and tools for staff. Conduct monthly Revenue Cycle Front Office operations training for new and current staff, in partnership with Director of Revenue Cycle and peer leaders. * Use data and feedback to identify process improvement opportunities. Lead and/or support implementation of solutions to improve patient services operations efficiency, patient access, and clinical quality. * Work with assigned clinic Lead teams to plan for long-term patient and staff needs, resources, and process improvements. * Support resolution of patient issues and/or complaints in a timely manner. Escalating to site leadership, as needed, to ensure effective outcomes. * Champion a culture of equity, safety, and continuous improvement that aligns with Neighborcare's mission and core values. * Partner with assigned clinic site lead team during annual budgeting. Required Skills: * Knowledge of HIPAA and confidentiality regulations as they apply to patient and staff information * Knowledge of electronic medical records (Epic preferred), including navigation, task management, and basic reporting * Knowledge of principles of standardized clinical workflows and performance improvement * Knowledge of culturally responsive practices and an understanding of how identity (race, ethnicity, gender, etc.) intersects with patient and staff experience * Intermediate knowledge of front office operations, including patient check-in, registration, and point-of-service collections * Intermediate knowledge of insurance reimbursement processes, including eligibility verification and authorization workflows. * Knowledge of customer service principles, including service recovery techniques for resolving patient and staff concerns professionally and empathetically Required Abilities: * Ability to maintain confidentiality and comply with HIPAA and privacy regulations * Ability to supervise, coach, and support development for large or dispersed teams (10-25 staff) * Ability to lead and manage through change, including the implementation of standardized workflows * Ability to de-escalate concerns, resolve issues, and maintain professionalism in high-pressure situations * Ability to assess, prioritize, and respond to competing operational needs in a fast-paced, high-pressure clinical environment * Ability to navigate interpersonal and performance-related concerns with empathy, discretion, and professionalism * Ability to work effectively with individuals from diverse backgrounds, including across racial, ethnic, cultural, gender identity, and socioeconomic lines * Ability to adapt and remain resilient in response to staffing fluctuations, evolving priorities, and process changes * Ability to work evenings and weekends, as needed Preferred Skills: * Electronic medical record experience. Experience with Epic preferred. * Experience supervising across multiple clinic locations or service lines Education/Experience Requirements: * AA Degree or equivalent; or high school diploma or GED * 2 years of leadership in a professional setting Preferred Requirements: * Bachelor's Degree * 2 years of leadership experience in medical or dental clinic, specifically overseeing one or more of the following functions: patient check-in, patient scheduling About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request