Operations director jobs in Laguna Hills, CA - 1,830 jobs

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con is Everywhere Security Matters. Job Summary The Director of Strategic Operations Manager is responsible for ensuring the success of business operations by defining key business processes and providing administrative support as well as the technical tools required. Additionally, this Director will play a critical role in identifying operational inefficiencies, analyzing data, and developing scalable process improvements that enhance client satisfaction and organizational performance. This position requires a proactive, strategic thinker who can collaborate across teams, interpret data-driven insights, and design actionable solutions. The ideal candidate communicates effectively with both internal stakeholders and external clients, including executive-level contacts. Responsibilities Partner with senior leaders to analyze operational challenges, identify root causes, and propose sustainable, data-driven solutions. Engage directly with clients and C-suite stakeholders to understand business needs and operational pain points. Collaborate with subgroups within the Strategic Operations department to evaluate and improve processes on a quarterly basis. Leverage new technologies and system capabilities to enhance workflows (e.g., tracking shifts, attendance, communications, and scheduling). Audit current processes and assess the relevance of existing tools; recommend updates or replacements to improve efficiency. Translate operational insights into formal Standard Operating Procedures (SOPs) and streamlined workflows. Collaborate with cross-functional teams to implement new automation tools and ensure process consistency. Support data validation and reporting to ensure accuracy and consistency across systems. Analyze trends from multiple data sources (Salesforce, scheduling systems, communication tools) to support process optimization. Present findings, recommendations, and progress updates to leadership teams and clients. Assist in the construction and development of the workforce management tool to meet the requirements of both local and national service delivery. Develop and maintain effective, sound communication with a wide range of stakeholders across the company, clients, and vendors. Assist with performance management data, scorecards, dashboards, and trackers to support operational transparency and accountability. Identify issues or risks associated with the workforce planning cycle and its supporting data, and recommend strategies for improvement. Contribute to the development and management of training packages to ensure the effective use of information and tools to boost performance. Support staff training and implementation of new software functionality, ideas, and testing to ensure smooth adoption. Analyze large data sets to identify insights and support strategic recommendations; synthesize findings into clear, actionable insights. Support the planning and tracking of project timelines, deliverables, and milestones to ensure on-time execution. Help identify and resolve project issues and risks in collaboration with leadership and cross-functional teams. Continuously seek feedback and professional development opportunities to enhance performance and skill sets. Qualifications Bachelor's degree in Business Administration, Operations, or a related field (MBA a plus). 3-5 years of experience in operations strategy, process improvement, or business analytics. Strong understanding of data-driven decision-making, with the ability to translate insights into operational strategies. Excellent communication skills, including the ability to engage with C-suite executives and clients. Experience supporting workforce planning, reporting, or performance management programs. Skilled in Salesforce, Microsoft Excel, and PowerPoint, with the ability to analyze, interpret, and present data. Proven ability to work proactively in a fast-paced, matrixed environment with shifting priorities. Demonstrated attention to detail, accuracy, and follow-through. Strong problem-solving and consultative mindset - able to identify, analyze, and create end-to-end solutions. Key Attributes Strategic, analytical, and solutions-oriented thinker. Self-starter with excellent organizational and time management skills. Adaptable, proactive, and comfortable with ambiguity. Strong relationship builder with a collaborative mindset. Committed to continuous improvement and operational excellence. To travel domestically and internationally (up to 25%, Mexico travel is often) Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.

We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.

Tenant Inc. - Newport Beach, California, United States (On-site) Are you ready to join one of Orange County's most exciting tech startups? At Tenant Inc., we're not just building software, we're revolutionizing the self-storage industry with our innovative, cloud-based platform. We are a high-growth company with offices in sunny Newport Beach, CA and bustling Bangalore, India, we're just getting started. We're powered by the spirit of the hummingbird-small but mighty, purposeful, agile, and resilient. Our values are the foundation of everything we do: we foster trust, build with precision, embrace change, and take bold ownership to deliver meaningful impact for our customers and the industry. This isn't just a job. It's a chance to grow, lead, and make history. If you're hungry for challenge, passionate about innovation, and ready to join a mission-driven team-your journey starts here. 🌐 ***************** Head of Client Implementation and Technical Operations Job Description About the Role: This leadership role is responsible for managing a team that ensures customers have a seamless and successful experience, from initial onboarding and data migration to ongoing technical support. You will develop and implement strategies to optimize the customer journey, drive product adoption, and maintain high levels of customer satisfaction and retention. This role requires a dynamic leader who can balance hands-on project leadership with strategic process improvement, ensuring a seamless customer experience and high product adoption. The ideal candidate will have a strong technical background, excellent project management skills, and a passion for customer facing engagement Responsibilities: Customer Onboarding & Implementation: Own the plan-to-launch delivery for new clients, translating business requirements into technical configurations and coordinating all onboarding activities. Develop and refine the customer onboarding process, creating a clear path to success and ensuring quick time-to-value for new clients. Data Migration & Configuration Leadership: Develop, automate and execute comprehensive configuration and data migration strategies, including analysis, configuration set-up, transfer and validation of data from legacy systems to our platform, ensuring minimal downtime. Technical Support Oversight: Manage the technical support team, serving as the primary escalation point for complex issues and ensuring high customer satisfaction (CSAT) and service level agreement (SLA) adherence. Process Improvement: Define and document best practices for onboarding, data migration, and technical support. Drive continuous improvement initiatives to scale operations efficiently and improve the overall customer experience. Team Management & Development: Mentor and coach a blended team of configuration specialists, data analysts, and support engineers, fostering a culture of accountability and continuous learning. Customer Training & Education: Create and maintain customer-facing resources, such as knowledge bases, best practice guides, and training materials Cross-functional Collaboration: Work closely with the Sales, Product, and Engineering teams to represent the customer's voice, address product gaps, and align support strategies with business objectives. Performance Monitoring: Monitor key performance indicators (KPIs) such as Time-to-Value (TTV), implementation NPS, and support metrics, using data analytics to predict risk and drive informed decisions. Customer Advocacy: Act as an escalation point for complex technical issues and customer challenges. Qualifications: Bachelor's degree in Computer Science, IT, Business, or a related field. MBA beneficial 10-15 years of experience in technical support, implementation, or customer success roles, with at least 5+ years in a leadership position. Proven experience leading configuration and data migration projects, including managing solutions for database systems and platform solutions such as ERP, CRM, Vertical SaaS, Accounting, Systems or record or related. Strong project management skills, capable of managing multiple concurrent projects and timelines. Excellent communication, problem-solving, and client relationship management skills #HeadOfImplementation #ImplementationLeader #TechnicalOperations #ClientImplementation #CustomerOnboarding #DataMigration #TechnicalSupportLeader #SupportEngineering #ImplementationManagement Tenant Inc. is an Equal Opportunity Employer and complies with all applicable California employment laws. The posted salary range reflects the base pay for California candidates; actual compensation may vary based on skills and experience. Employment is at-will and may be terminated at any time by either party. We provide reasonable accommodations for applicants with disabilities please contact HR if you need support during the hiring process.

Job Description: Head of Operations - Carson Facility Department: Operations Reports To: VP & COO Employment Type: Full-Time, Exempt About Us Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment. About the Role Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities - including safety, production, quality, and employee development - to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments. As the Head of Operations, you'll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrive in a dynamic, project-based manufacturing environment. Key Responsibilities Operational Management Plan, organize, and direct daily production activities for railcar refurbishment, overhaul, and modification projects, ensuring adherence to project scope and technical requirements. Establish and monitor production priorities, schedules, and workflow based on project plans, including structural repairs, interior upgrades, electrical systems rework, HVAC, door systems, and other railcar subsystems. Ensure all refurbishment tasks follow approved procedures, engineering documentation, and industry standards specific to passenger rail vehicles. Review production performance versus established KPIs (schedule, cost, quality); identify variances and implement corrective actions. Coordinate production activities with Engineering, Quality, Purchasing, Warehouse, and Program Management to ensure proper material availability, technical clarity, and timely project execution. Maintain the facility in an organized, clean, and efficient state; ensure compliance with 5S standards across all railcar bays and work areas. Safety, Quality, and Compliance Ensure all employees follow established safety procedures and that safety training is current, especially in areas specific to railcar refurbishment such as confined space entry, elevated work, electrical lockout/tagout, welding, and hot work. Oversee quality assurance and ensure compliance with rail industry standards such as APTA, FRA, and customer-specific requirements. Monitor and verify that all work on railcars - including structural welding, interior installations, component replacements, wiring, and mechanical adjustments - meets specifications and approved inspection points. Support safety and quality audits; document findings and implement corrective actions as needed. Leadership and Employee Development Supervise, train, and develop production supervisors, leads, and employees performing railcar rebuild and refurbishment activities. Provide coaching and performance feedback to ensure individual and team development. Conduct regular employee evaluations in partnership with HR to assess performance, identify strengths, and address areas for improvement. Foster a culture of engagement, accountability, and teamwork across all levels of the production organization. Ensure adequate staffing levels, including specialized skills needed for railcar refurbishment (welders, electricians, mechanics, interiors technicians). Performance Monitoring and Improvement Track productivity, schedule adherence, and budget performance for each railcar project or unit; develop improvement plans where targets are not met. Approve weekly labor hours and ensure accurate allocation of costs to each railcar or project phase. Evaluate labor hours per unit versus budget; implement corrective actions as necessary. Lead continuous improvement initiatives aimed at reducing cycle times, improving workflow in railcar bays, and optimizing refurbishment processes. Support management in bid and proposal efforts by providing accurate refurbishment labor estimates, process definitions, and production planning data. Facility and Resource Management Oversee Maintenance department to ensure equipment reliability, including heavy tooling, lifting equipment, cranes, jigs, and railcar-specific fixtures. Ensure employees have the proper tools, PPE, materials, and equipment required for safe and effective refurbishment of railcars. Manage production resources and expenses within established budgets; request additional resources when justified. Maintain accountability for the condition, utilization, and productivity of facility assets and equipment. Supervisory Responsibilities Directly supervises production supervisors and team leads. Indirectly manages all production employees assigned to refurbishment and overhaul of railcars. Responsible for hiring, training, evaluation, and performance management in collaboration with HR. Qualifications Minimum 10 years of supervisory or management experience in manufacturing, railcar refurbishment, heavy equipment repair, or related fields. Experience overseeing railcar overhaul, midlife refurbishment, or new rail vehicle assembly (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred. Strong understanding of railcar systems (electrical, mechanical, pneumatic, structural, interior components, propulsion, HVAC, and doors). Bachelor's degree in Business, Industrial Management, Engineering, or a related field preferred; equivalent experience may be considered. Proficiency in Microsoft Office and ERP/manufacturing software. Demonstrated ability to manage large-scale refurbishment or re-manufacturing projects, including budgets and schedules. Excellent leadership, communication, and problem-solving skills. Performance Indicators Achievement of railcar refurbishment schedules and customer delivery commitments. Compliance with safety and quality standards specific to rail industry requirements. Performance within budgeted labor and material costs. Employee engagement, development, and retention. Implementation and sustainability of 5S and continuous improvement initiatives. Working Conditions On-site position at the Carson facility. Frequent work on or around railcars, including shop, yard, pits, and platforms. May require extended hours or weekend work to meet customer schedules. What We Offer Competitive compensation package commensurate with experience. Comprehensive health, dental, and vision insurance. Paid time off, holidays and retirement plan. Opportunity to lead a key facility in a growing, innovative rail manufacturing company. Collaborative, team-oriented environment focused on safety, quality, and continuous improvement.

Director/Regional VP of Operations - General Contractor - Education Sector - DSA Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities. Must Haves Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility. Bachelor's degree in Construction Management, Engineering, or a related field. Demonstrated success leading operations or large project portfolios exceeding $100M in total value. Strong background in general contracting with expertise in preconstruction, estimating, and project delivery. Exceptional leadership skills with a track record of mentoring and developing project management teams. Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners. Deep understanding of risk management, cost control, scheduling, and operational strategy. Proficiency with Microsoft Office Suite and industry-standard construction management software. Excellent communication, presentation, and decision-making skills. Unwavering commitment to safety, quality, and team success. Nice to Haves Experience in K-14 education, civic, and healthcare construction environments. Prior experience in a regional or divisional operations leadership capacity. Advanced degree (MBA, MS in Construction Management, or similar). Familiarity with lean construction methodologies and continuous improvement frameworks. Proven success implementing operational efficiencies or standardization initiatives. Active involvement in professional associations or community organizations. Familiarity with California DSA (Division of the State Architect) processes and compliance. Responsibilities Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably. Provide strategic direction, leadership, and mentorship to project management and field operations teams. Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives. Foster a culture of accountability, innovation, and continuous improvement. Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals. Build and maintain long-term relationships with key clients, consultants, and trade partners. Drive operational consistency across teams and promote best practices in project delivery. Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations. Represent the company in industry and community forums to strengthen its market presence. Champion the organization's core values.

Lead Operations at the Forefront of Retail Home Décor Chief Operating Officer (COO) Are you a seasoned operations leader with deep roots in the retail industry? Do you have a proven track record of scaling high-volume consumer goods businesses and driving performance across complex retail channels like Amazon, Walmart, Target, and Wayfair? Crystal Art Gallery, a dominant player in the home décor retail space, is seeking a Chief Operating Officer (COO) to drive operational excellence across our expansive, fast-moving enterprise. With over 35 years of innovation and our products featured in 9 out of 10 U.S. homes, we're looking for a retail operations powerhouse who understands the urgency, scale, and dynamics of the mass-market retail world. ________________________________________ The Role: Built for a Retail Operations Expert As COO, you'll be the key architect of our internal operational strategy-streamlining processes, boosting performance, and driving cross-functional synergy. You'll bring a deep understanding of retail logistics, merchandising cycles, supplier networks, product launches, fulfillment operations, and retail analytics. You will: Lead and manage all internal operations with a sharp focus on retail execution, from supply chain efficiency to in-store and e-commerce performance. Collaborate closely with the CEO and CFO on strategic planning, budgeting, forecasting, and growth initiatives. Guide department heads in logistics, merchandising, customer service, sales operations, and more-with a bias toward speed, data-driven decision-making, and cost control. Navigate complex, high-volume relationships with major retailers and online platforms. Drive bottom-line results with exceptional P&L oversight, reporting accuracy, and agile performance management. ________________________________________ Key Responsibilities: Own and execute day-to-day business operations with retail efficiency and accuracy. Directly manage cross-functional teams with an emphasis on supply chain, inventory management, sales operations, merchandising, and fulfillment. Build and scale operational systems that support seasonal retail demands and omnichannel distribution. Ensure retail compliance, vendor coordination, and on-time delivery across major accounts. Analyze performance metrics by channel and take proactive steps to improve sell-through, reduce costs, and optimize margins. Lead budgeting, financial reporting, and forecasting to ensure profitability across all retail partnerships. Oversee HR functions to align culture and performance with the pace of the retail sector. ________________________________________ What We're Looking For: 10+ years of senior leadership experience in the retail sector, specifically within high-volume, fast-moving consumer goods or home product businesses. 5+ years as COO or equivalent operational leadership role in a multi-channel retail company. Bachelor's degree in Business, Finance, Supply Chain, or related field (preferred). Demonstrated success in managing operations tied to mass retailers (Amazon, Walmart, Target, Wayfair, etc.). Deep knowledge of retail merchandising, sales trends, product lifecycle management, and order fulfillment best practices. A proactive, strategic thinker with strong analytical skills and a “get-it-done” mentality. Proven ability to lead diverse teams, influence across departments, and thrive in a performance-driven culture. ________________________________________ Why Crystal Art Gallery? Crystal Art Gallery is a recognized leader in home décor, with products found in virtually every U.S. home and partnerships with the biggest names in retail. This is your opportunity to join a brand with staying power, creative vision, and national reach. If you're ready to bring your retail operations expertise to a dynamic, design-driven company with major market impact-this is your seat at the table.

New Office Location: Culver City, CA (December 2025) POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Plant Director - Manufacturing Irvine, CA Full-Time | $150,000/year We're hiring a Plant Director to lead operations at a busy manufacturing facility in Irvine. This role is perfect for someone with hands-on experience in production, strong leadership skills, and the ability to keep things running smoothly. If you're bilingual (English/Spanish) and have a background in manufacturing, we'd love to hear from you! What You'll Do Manage daily plant operations and production schedules Lead and support teams across departments Improve processes to boost efficiency and quality Work with safety, quality, and HR teams to meet company standards Handle customer service, budgets, and vendor relationships Make sure the plant follows all rules and regulations Oversee training and help implement company policies Use and understand precision sheet metal equipment What You Need 5+ years of experience in a manufacturing leadership role Bachelor's degree in Engineering or related field (MBA required) Six Sigma certification Bilingual in English and Spanish Strong leadership and communication skills Comfortable using Microsoft Office and business software (ERP, CRM) Knowledge of lean manufacturing and continuous improvement Perks & Benefits 401(k) with matching Health, dental, vision, and life insurance Paid time off Retirement plan Referral program All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

We are actively seeking a Senior Legal Operations Project Manager with direct experience providing counsel on CLM implementation and deployment. This hybrid Irvine, CA-based opportunity is with our well known client. Qualifications Bachelor's degree required; Master's preferred. 10+ years in project/program management with a focus on technology implementations. Proven track record of CLM implementations (Icertis strongly preferred; Malbek experience is a plus). Experience integrating CLM with systems like Coupa and ServiceNow. Strong technical understanding of enterprise systems and workflows. Willingness to support a hybrid role requiring two days onsite in Irvine-based office. Exceptional organizational and leadership skills-able to manage complexity and keep multiple stakeholders aligned. Excellent communication and documentation skills. Epiq Counsel partners with industry-leading clients in support of their sophisticated interim talent needs. Must be interested in practicing in an alternative, fixed-term legal services model. Preferred Experience CLM vendor experience (Icertis or Malbek). Background in regulated industries such as life sciences or manufacturing. Familiarity with scaled delivery models. Key Responsibilities CLM Implementation Leadership: Own the configuration and deployment of the CLM system, ensuring successful integration with platforms such as Coupa and ServiceNow. Project Execution: Develop and manage detailed project plans, timelines, and dependencies. Prioritize tasks and maintain order of operations for complex workflows. Stakeholder Engagement: Set meeting cadence, facilitate communication, and align cross-functional teams including Legal, IT, Procurement, Finance, and external vendors. Integration Expertise: Oversee technical integrations between CLM and other enterprise systems, ensuring compatibility and smooth data flow. Change Management & Adoption: Deliver training programs, drive user adoption, and establish KPIs to measure success. Documentation: Maintain accurate, up-to-date project documentation and governance materials. Continuous Improvement: Identify process optimization opportunities and implement best practices for future scalability. Benefits Hybrid Compensation commensurate with experience and complexity of engagement 401(k) with company match PTO and paid federal holidays Optional medical coverage; HSA Account; Wellness Program Employee Assistance Program Pre-tax Commuter Benefits (as applicable) About Epiq Counsel Epiq Counsel is an innovative legal services talent provider that offers meaningful in-house legal work and flexibility to sophisticated and credentialed lawyers and legal professionals. Our lawyers and legal professionals work on a wide variety of matters for Fortune 500 clients. Epiq works hard to provide our diverse legal talent with challenging work for sophisticated clients that does not require sacrificing flexibility or control. Epiq Counsel takes the time and attention to understand each professionals practice areas, experience, and preferences to ensure they are presented with compelling engagement opportunities with leading law departments across the globe. Should your experience meet the role requirements, the Epiq Counsel team will contact you. The Epiq Counsel team strives to respond to all applications; however due to the volume of applicants, we cannot always respond to every application. It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.

Senior Director, Legal Affairs, Labor & Employment, Safety & Security page is loaded## Senior Director, Legal Affairs, Labor & Employment, Safety & Securitylocations: Anaheimtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-2025-442# *A great experience starts with you!*Join our team to help create and develop the future of live entertainment and sports in Orange County!Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.**Mission:** To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.**Vision:** We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.**Values:** Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold## Job Title:Senior Director, Legal Affairs, Labor & Employment, Safety & Security**Pay Details:**The annual base salary range for this position in California is $210,000 to $260,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Senior Director, Legal Affairs is responsible for delivering legal support to OCSE, with a focus on providing labor and employment advice and counsel to the Company's Human Resources team, providing legal advice to the Security team on their policies and procedures, managing the Company's employment litigation portfolio, and advising on occupational health and safety activities, responding to law enforcement requests, and other regulatory matters. This role is responsible for leading the health and safety team and ensuring compliance with Cal/OSHA. This role ensures timely responses to legal inquiries, effective communication on complex legal issues with cross-functional stakeholders, and autonomous skilled management of employment litigation.**Responsibilities*** Oversee a variety of labor and employment litigation matters, including case strategy, managing outside counsel, and monitoring progress* Provide legal advice regarding guest and employee claims and work with Risk Management and Human Resources to proactively address incidents* Provide advice on a wide variety of legal issues, including but not limited to liability, regulations, employment law, and law enforcement inquiries to minimize risk* Work with business teams to identify and implement risk reduction strategies and help inform executive decision-making* Partner with the Company's ownership group's legal team to ensure the Company's development and deployment of legal strategies is consistent with the ownership group's labor and employment, litigation, compliance, and exposure containment philosophies and strategies across its enterprise* Coordinate and provide reporting to the ownership group's legal team on relevant matters, including exposure analysis and providing regular updates on compliance efforts and material litigation, labor, and employment developments.* Partner with the Company's Security team to review and develop policies and procedures in furtherance of opening and readiness for worldwide events and SAFETY Act certification* Respond to employment related inquiries and subpoenas* Serve as a trusted legal advisor to the Company's HR department on employment and labor relations matters, including employee relations, compliance, reasonable accommodations, performance management, and dispute resolution* Assist in the development and implementation of policies and procedures to minimize legal risks for the Company, including in coordination with the ownership group's legal team for enterprise-wide strategic initiatives or as otherwise appropriate* Oversee internal investigations to ensure legal privilege and provide strategic advice on outcomes and actions* Design and deliver training programs to ensure compliance with legal standards and best practices* Collaborate with other departments to support business projects and simplify complex legal issues for non-legal team members and serve as a trusted advisor* Facilitate internal and external discovery processes, including document review and production* Review and approve standard motions and other litigation documents* Provide ongoing mentorship and support to junior legal team members* Perform other duties and projects as assigned**Skills*** 6+ years of legal practicing experience, with minimum of 2 years of in-house experience in a corporate law department and extensive labor and employment experience* Litigation, California wage and hour law, and traditional labor experience* Legal research and writing experience* Excellent organization and communication skills (verbal and written)* Comfortability in a dynamic and fast-paced environment**Knowledge, Skills and Experience****Education -** Doctoral or Professional Degree**Experience Required -** 6+ YearsThis position is on-site.Company:OC Sports & Entertainment, LLC**Our Commitment:***We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.**Thanks for your interest in becoming part of OCVIBE!* #J-18808-Ljbffr

At Populate, we are building AI-native software that removes operational friction across healthcare practices-for clinicians, staff, and patients. Our platform includes a next-generation EMR as well as Rachel, a voice-AI agent that integrates directly with existing EMRs and practice systems. Rachel handles patient-facing and administrative workflows such as intake, follow-ups, scheduling support, documentation, and other high-volume operational tasks. Together, our products combine voice AI, agentic workflows, and deep healthcare integrations to dramatically improve the day-to-day experience of healthcare teams. Headquartered in Carlsbad, CA, Populate operates in a fast-moving, collaborative environment where ownership is high, customer proximity is constant, and product decisions are driven by real-world usage. Role Overview - Must be already located within 40 minutes of Carlsbad in order to apply We are hiring a Product Operations Manager to be deeply embedded with customers and directly responsible for improving the end-to-end user experience across our products. This is a highly customer-facing, hands-on role ideal for someone with 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent) who wants to move from advising clients to building and iterating on real products used daily in production environments. You will spend significant time with clinicians, staff, and administrators-observing workflows, identifying friction, and partnering with Product and Engineering to design, test, and ship improvements. What You'll Do Customer & User Experience Work directly with customers to understand clinical, administrative, and patient-facing workflows Observe real-world usage of Populate and Rachel to identify breakdowns, friction, and unmet needs Translate customer pain points into concrete product and UX improvements Hands-On Product Improvement Design and iterate on user experience flows across voice AI, agentic workflows, and EMR integrations Partner with Product and Engineering to define requirements, test solutions, and validate outcomes Rapidly prototype and refine workflows based on customer feedback Voice AI & Agentic Workflow Optimization Improve customer-facing voice AI experiences, including conversation flow, accuracy, and trust Help design and refine agentic workflows that automate patient and staff tasks end-to-end Support human-in-the-loop processes to ensure reliability in high-stakes healthcare settings Cross-Functional Execution Act as the bridge between customers and internal teams Ensure customer commitments, product behavior, and implementation reality stay aligned Drive initiatives from problem definition through delivery and adoption Measurement & Outcomes Define what “success” looks like from the customer's perspective Track adoption, satisfaction, and workflow efficiency improvements Close the loop by validating that shipped improvements actually solve customer problems What We're Looking For Required 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent Willingness to work ~2 days per week in person in Carlsbad - must be already located within 40 minutes of Carlsbad in order to apply Strong customer-facing experience with the ability to build trust quickly Exceptional problem structuring and synthesis skills Ability to move from qualitative insight to concrete product changes Clear, concise communicator comfortable working across technical and non-technical teams High ownership mindset and willingness to be hands-on Nice to Have (Not Required) Exposure to healthcare workflows, EMRs, or regulated environments Experience working with AI-driven or workflow automation products Interest in UX design, service design, or human-centered design Why This Role Daily interaction with real customers and real workflows Direct influence over product and user experience decisions Opportunity to shape voice AI and agentic workflows used in live healthcare environments Steep learning curve with a clear path into senior product, design, or operations leadership Work directly alongside CEO Compensation & Benefits Competitive salary and meaningful equity Hybrid work environment with flexibility Comprehensive benefits package A culture that values customer empathy, speed, and ownership Final Note This role is not a traditional operations or analytics position. It is for someone who wants to be in the field, in the product, and close to customers, helping turn complex AI capabilities into simple, trusted experiences.

Operations Manager - Heavy Industrial Mechanical Construction (Water/Watewater) 💰 Compensation: $225K-$250K + performance incentives (up to 30%) About the Role We're conducting a confidential search for a senior Operations Manager to lead Heavy Industrial Mechanical Construction (HIMC) operations across Southern California. This is a high-impact leadership role with full P&L responsibility, overseeing large-scale water/wastewater projects and driving operational excellence, safety culture, and client relationships. What You'll Do Lead all HIMC operations in Southern California, ensuring profitability and performance. Mentor and develop PMs, Engineers, and Superintendents; enforce safety and quality standards. Oversee project setup, CPM scheduling, and change management processes. Maintain strong client relationships and negotiate subcontract terms. Provide strategic input to senior leadership and implement process improvements. What We're Looking For Education: Bachelor's in Engineering (Civil, Mechanical, Environmental, Chemical), Construction Management, or related field. Experience:15+ years managing water/wastewater construction projects for public agencies. Proven success with projects $100M+ and full P&L responsibility. Strong background in self-performed work (civil, concrete, piping, mechanical systems). Technical Expertise: Water/wastewater treatment facility construction, process piping, mechanical systems, commissioning. CPM scheduling (MS Project, Primavera P6) and project management tools (Vista, Procore, PM Web). Leadership Skills: Ability to inspire and hold teams accountable; strong communication and client relationship management. Other: Valid driver's license; frequent travel across Southern California. Preferred: PE, PMP, or DBIA certification; experience with design-build/CMAR; established SoCal agency relationships. What's Offered Competitive base salary + performance incentives. Comprehensive benefits, 401(k), PTO, and company vehicle/car allowance. Leadership role with autonomy and career growth opportunities.

The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing. Key Responsibilities 1. Full Hub Operations Management (Inbound / Outbound / Sortation) Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling. Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance. Ensure accurate and efficient sortation processes aligned with operational SLAs. Adjust labor and workflows based on daily volume fluctuations and operational demands. 2. Workforce & Shift Management (Three-Shift Operation) Lead three operational shifts and supervise 100+ employees (in-house and outsourced). Oversee shift scheduling, attendance, labor planning, and performance evaluations. Maintain strong coordination with staffing vendors to ensure stable labor supply. 3. Daily Floor Management Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks. Maintain a safe, organized, and high-performing floor environment. Resolve operational issues, bottlenecks, and safety concerns promptly. 4. Recruitment, Training & Team Development Support hiring activities for inbound, sorting, and outbound positions. Provide training on operational procedures, safety standards, and productivity expectations. Develop strong shift leadership and foster a high-performance culture. 5. Quality, Accuracy & Continuous Improvement Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies. Conduct root cause analyses and implement corrective actions. Utilize KPIs and operational data to improve efficiency and reduce cost. 6. Cross-Hub Coordination Coordinate volume balancing, overflow handling, and resource support across hubs. Align inbound/outbound schedules with transportation teams. Collaborate with customer support and regional operations to resolve service issues. 7. Safety & Compliance Enforce OSHA and company safety standards across all operational areas. Conduct safety audits, incident investigations, and follow-up corrective actions. Qualifications Experience: 3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments. Experience managing large teams (100+ employees), including outsourced workforce. Prior experience with inbound/outbound dock operations and high-volume sortation preferred. Skills & Competencies: Strong leadership, execution, and decision-making under pressure. Excellent communication and cross-functional coordination skills. Data-driven mindset with ability to analyze KPIs and drive improvements. Flexibility to support night shifts, weekends, or rotating schedules. Preferred: Experience in last-mile logistics, linehaul operations, or automated sortation systems. Familiarity with WMS/TMS or scanning/sortation technology. OSHA certification or related safety training.

Los Angeles, California, (Santa Monica, CA Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

Chief of Operations - Strawberry Paris Full-Time | Downtown Los Angeles HQ l IN PERSON *********************** READ IT COMPLETELY - YOU WONT REGRET IT Strawberry Paris is more than a brand-it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape. We launched in 2025 and in less than 6 months we've already smashed past $1M in sales. Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us. Now we're scaling fast-and we need a world-class Chief of Operations who operates like a true owner: a strategic powerhouse who executes relentlessly, pushes boundaries, delivers results (no excuses), finds ways to make the impossible happen, and works at lightning speed. You'll be the CEO's trusted partner, driving operations across the entire business while we build the next billion-dollar boho icon. The Role As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll flourish here and help us reach customers around the world. Key Responsibilities Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team. Track performance closely, use data to build growth plans, open new accounts, manage trade show calendars, and build strong client relationships for steady loyalty and higher revenue. Boost the Brand with Marketing: Work with the CEO on smart strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales and build global awareness. Manage Production, Manufacturing, and Build Collections: Find and partner with top factories worldwide, guide product development from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools. Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help teams work faster. Keep the office running smoothly as the main manager of daily tasks. Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (returns/refunds), and accounts payable to ensure on-time payments and meeting targets. Track financials closely to hit KPIs and ensure profitability. Support Daily Operations and Budgets: Track all company expenses and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes. Plan for Expansion: Set up our franchise and partnership area, finding chances to open physical stores in key markets. Who We're Looking For - A Strong Leader Who Gets Results Quickly and Well Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level roles in luxury fashion, wholesale, or e-commerce (boho/feminine/high-end apparel a huge plus). Smart Planner: Strong analytical skills with a history of growing revenue through data-driven strategies, client acquisition, and process optimization. Team Player with Creative Skills: Real experience in marketing (ads, influencers) and production (sourcing, development, quality control). Tech Expert: Skilled in CRM (Salesforce/HubSpot), automation (Zapier), financial software (QuickBooks/ERP), and project tools (Asana/Monday.com). Luxury Professional: Excellent organization, discretion, and attention to every detail. Tough under pressure with a friendly, motivating attitude. Growth-Focused: Top performer who delivers results others think are impossible-and faster. Bachelor's or Master's in Business, Fashion, or related field; fluent in English (French a plus). What You Get - A Package Built for Hustlers Base salary $30-$36/hour (~$62,400-$74,880/year full-time - strong for high-impact leadership roles in luxury fashion, with fast growth potential) GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2 GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $10,000 Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share GUARANTEED $3,000 loyalty bonus at 3-year mark Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH 20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate) $150/month health & wellness stipend Travel perks, dreamy DTLA showroom vibes, and direct partnership with the founder Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!) Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it) Our Culture - Built for Builders Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?” Ready to step in as the operational powerhouse and drive Strawberry Paris to the next level? Send your resume + a cover letter sharing your biggest operational/growth win and why you're ready to build a billion-dollar luxury brand. Email: ************************ Subject: Chief of Operations - [Your Name] - Let's Build a Billion-Dollar Brand We move fast. The right person starts ASAP. Don't wait - your future at a rocket-ship luxury brand is waiting. 🍓✨ Check us out: *********************** Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every thread.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************