Operations director jobs in Lake Worth, FL

We are seeking a dynamic Director of Workplace Experience & Operations to lead global digital workplace services, including Service Desk, onsite support, endpoint operations, and enterprise user experience initiatives. This role ensures a seamless end-user experience, reliable IT operations across manufacturing and office environments, and drives adoption of AI-enabled service capabilities. The ideal candidate will spearhead service transformation, manage global MSP partners, and deliver programs that enhance operational reliability, experience quality, and cost efficiency. Pay rate: $150K-$160K Key Responsibilities Direct global Service Desk, onsite support, and field services across 160+ countries. Oversee MSP/vendor performance, SLAs/XLAs, operational KPIs, and financial governance. Advance AI-enabled service delivery, automation, self-service, and digital deflection. Lead digital experience initiatives leveraging DEX platforms, sentiment analytics, and workflow automation. Provide oversight for endpoint management, PC lifecycle planning, and hardware/software provisioning. Manage major vendor relationships, RFPs, and contract negotiations driving cost optimization. Partner with Cyber, Finance, Procurement, and Manufacturing to align strategy and ensure operational readiness. Lead global teams while communicating priorities and progress to executive stakeholders. Qualifications Bachelor's degree in IT, Engineering, or related field (advanced degree preferred). 10-15+ years in IT operations, service delivery, or end-user services leadership. Experience managing global teams and MSP ecosystems. Proven success implementing AI/automation in service delivery environments. Strong background in endpoint operations, ITSM/ServiceNow, and digital workplace technologies. Preferred Skills & Competencies Expertise in DEX/experience management platforms (e.g., NexThink), AIOps, and workflow automation. Vendor negotiation, contract management, and financial planning. Executive communication and stakeholder management. Strong change leadership and ability to drive global transformation. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** Requirements The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based Operations Manager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence. This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities. Duties & Responsibilities: Core Functions Support and implement foundational processes for the core operations of the business Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs Project Support & Field Execution Support in short-term interventions on “focus projects” with performance challenges or risk indicators Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure Cash & Commercial Health Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines Support project teams in enforcing payment terms and accelerating cash collection Escalate risk items to the CEO and GM's with clear next steps and needed interventions Talent & Staffing Support Support hiring conversations in partnership with regional leaders and P&C Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions Advise on operational org structure as Liberty grows into new geographies and trades Reporting & Leadership Rhythm Own and manage key reporting tools and leadership cadences, including: AR Update Report Liberty Leadership Agenda materials Departmental operational initiative tracking Operation Leadership Meetings Weekly Ops Review Meeting National Safety Meetings Legal Weekly Meetings Qualifications: 8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment Proven ability to develop systems and infrastructure from scratch in a scaling organization Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom Highly organized, data-aware, and committed to follow-through Willingness to travel frequently across the U.S. to project sites and regional offices Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.

The Operations Director plays a critical leadership role in managing the daily operations of the company, with a focus on ensuring all projects and tasks are completed efficiently, and through cost-effective management of resources. They will be driving operational excellence by ensuring their full execution and successful delivery. Key Responsibilities: 1. Operational Leadership: In collaboration with the Management Team, develop and implement operational strategies to support the company's growth, by first fixing operational gaps as needed. Manage day-to-day operations, ensuring service excellence to our clients and continuous improvement. Lead and manage teams, supporting management level personnel in delivering their individual goals. 2. Strategic Planning: Collaborate with the Management Team to set and drive the organizational vision, operational strategy, and hiring needs. Analyze internal operations and identify areas for process enhancement. In collaboration with the Management Team, execute identified areas of improvement. 3. Financial Management: In collaboration with Accountant and Management Team, ensure that operational expenses while maintaining quality and customer satisfaction are optimized. 4. Client Relations: In collaboration with Accountant and Management Team, identify contract obligation gaps and execute solutions while maintaining client satisfaction. Build and maintain strong relationships with clients and stakeholders. Ensure excellence in service delivery and customer satisfaction. 5. Risk Management: Identify operational risks and develop mitigation strategies. Implement policies to ensure compliance with relevant regulations and industry standards. 6. Team Development: Guide and develop staff to foster a culture of solid performance and continuous improvement.

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

About the Tideline Ocean Resort & Spa Located on the stunning shores of Palm Beach, the Tideline Ocean Resort & Spa blends laid-back luxury with modern elegance. As a newly transitioning property within PM Hotel Group's independent collection, Tideline is poised for operational excellence, exceptional guest experiences, and a culture built on collaboration and service leadership. Position Summary The Director of Operations is a key executive leader responsible for driving the overall operational performance of the resort. This role oversees Rooms, Housekeeping, Food & Beverage, Spa, and Engineering, ensuring flawless execution, strong financial results, brand alignment, and an exceptional service culture. The Director of Operations partners closely with the General Manager and Executive Committee to lead day-to-day operations, elevate the guest experience, and develop high-performing teams in a dynamic and fast-paced environment. Key Responsibilities Operational Leadership Oversee daily operations across all departments: Front Office, Housekeeping, F&B outlets, Spa, and Engineering. Ensure operational departments deliver exceptional guest service, meet resort standards, and operate efficiently. Lead all aspects of resort readiness during opening/transition, including SOP implementation, service training, and quality audits. Collaborate with the GM to establish short- and long-term operational strategies. Financial & Business Performance Drive financial performance across all operating departments, including labor management, cost control, and revenue optimization. Partner with Finance to review P&Ls, forecasts, and budgets, ensuring alignment with business goals. Analyze operating results and implement action plans to address variances and improve profitability. Guest Experience & Service Culture Champion a guest-first culture focused on personalization, service excellence, and continuous improvement. Resolve complex guest concerns and ensure service recovery strategies are in place. Monitor guest satisfaction scores and implement initiatives to improve performance. Talent Leadership & Development Lead, mentor, and develop department heads and their teams, fostering a positive and engaged culture. Direct recruitment, training, coaching, and performance management. Promote PM Hotel Group's values and ensure a collaborative, inclusive work environment. Compliance & Safety Ensure compliance with local, state, and federal regulations, as well as company policies and safety standards. Oversee risk management, emergency response readiness, and workplace safety initiatives. Qualifications Required 5+ years of progressive hotel operations leadership experience (Director of Ops, Hotel Manager, Multi-Department Head, or similar). Strong background in Rooms operations; experience with F&B and/or Spa operations required. Proven ability to lead teams through transitions, openings, or repositioning initiatives. Solid understanding of financial statements, forecasting, and labor management. Exceptional communication, leadership, and guest-service skills. Preferred Luxury or independent lifestyle hotel experience. Prior experience in a resort environment. Bilingual (English/Spanish) a plus. Why Join PM Hotel Group? A people-first company culture built on respect, teamwork, and entrepreneurial spirit. Competitive compensation and benefits package. Opportunities for career growth across a diverse portfolio of hotels nationwide. The chance to shape the next chapter of an iconic Palm Beach resort.

The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees). Responsibilities * Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations * Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations * Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress * Ensures development of Operations Managers within compliance of the FW management development programs * Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch * Ensures the maintenance of a safe and harassment free workplace in all restaurants * Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts * Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses * Promotes First Watch outside the restaurant Qualifications * Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred * Five to seven years of progressive leadership experience in multi unit restaurant industry operations * Proven track record of achieving results and building & maintaining successful teams * Passion for providing excellent service and quality * Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success * Extensive knowledge of the principles, procedures, and best practices in the industry * Ability to work well under pressure in a fast paced, dynamic environment * Valid driver's license and ability to travel frequently within assigned market Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. Job Summary: We are one of the fastest-scaling telemedicine pharmacies in the U.S., dispensing over 10,000+ prescriptions daily through a highly automated, data-driven fulfillment center. We are building a world-class production environment that combines healthcare precision with industrial manufacturing scale, and we're looking for an operational leader who speaks the language of throughput, lean efficiency, metrics, and continuous improvement. If you come from a high-output production environment (e.g., automotive, logistics, packaging, consumer goods, or pharma) and know what it takes to scale teams and systems under pressure, this is your opportunity to own something meaningful and mission-driven. You will lead a multidisciplinary team across fulfillment, pharmacist verification, quality control, and shipping. Your job is to optimize flow, minimize downtime, and maximize first-pass yield-with a relentless focus on metrics, standardization, and real-time decision-making. Key Responsibilities: • Drive daily production for 10K+ unit fulfillment environment, managing upstream (labeling, staging, picking) and downstream (QA, pharmacist verification, packing, shipping) processes. • Oversee and continually refine performance dashboards: Units Per Hour (UPH), Takt time, First-Time Yield, Error Rate, Downtime, Labor Productivity, SLA Adherence. • Execute real-time floor control by tracking bottlenecks and rebalancing labor across workstations using dynamic capacity modeling. • Apply Lean Six Sigma and Kaizen methodologies to eliminate waste, reduce variation, and implement SOPs that are auditable, scalable, and operator-friendly. • Collaborate with pharmacy and software teams to enhance workflow automation and integrate predictive analytics for production planning. • Build, train, and lead a layered team of supervisors, ensuring accountability through Gemba walks, daily huddles, and performance reviews. • Leverage tools like Power BI, Tableau, MES systems, or custom dashboards to monitor floor output, technician performance, and on-time delivery. • Champion preventative problem solving-don't just fix errors, re-engineer them out of the system. • Lead production planning, shift scheduling, and resource forecasting with clarity and agility during volume spikes. • Work with Engineering and QA to design clean, modular workflows in line with pharmacy regulations. Qualifications: • Education: Bachelor's degree in Operations Management, Industrial Engineering, Mechanical Engineering, Pharmaceutical Sciences, or a related field. Master's degree is a plus. • Experience: Minimum of 5 years in a facility management role within the pharmaceutical, biotech, or manufacturing industry, with at least 3 years in a supervisory capacity. • Certifications: Certification in facilities management (CFM), OSHA certification, or PMP certification is preferred. • Demonstrated understanding of GMP, FDA, OSHA, and other regulatory guidelines relevant to pharmaceutical production. • Strong project management and problem-solving skills. • Excellent written and verbal communication skills. • Proficiency in facility management software, Microsoft Office Suite, and ERP systems. • Ability to work with cross-functional teams and maintain a collaborative work environment. Preferred qualifications: • Knowledge of Lean Manufacturing principles or Six Sigma certification preferred. • Experience with facility automation, preventive maintenance, and quality control systems. • Familiarity with budgeting, expense forecasting, and financial planning. • Ability to manage multiple priorities in a fast-paced environment. • Strong leadership and interpersonal skills. • 5+ years experience in high-volume production/fulfillment (e.g., logistics, eCommerce, pharma, medical devices, automotive, packaging). • Proven background in data-driven operations, including KPI tracking, production modeling, and metric accountability. • Familiarity with lean manufacturing, Six Sigma, TPM, OEE (Overall Equipment Effectiveness), and workflow optimization tools. • A natural floor leader-comfortable making fast, informed decisions under pressure. • Strong technical aptitude-can learn and deploy new production or scheduling software; may bring experience with ERP/WMS/MES platforms. • Confidence designing standard work, training frontline teams, and managing multiple concurrent production cells or lines. • Experience coordinating across functions (Ops, QA, Software, HR) to drive unified throughput goals. • Strong Excel skills required; SQL or BI tool experience a plus. Job Type: Full-time Expected Hours: 44 hours per week Core Schedule: Monday to Friday, between 7:00 AM and 6:00 PM Flexibility Requirements: Must be available for early arrivals or late departures during peak production periods. Occasional weekend availability required, particularly at the end of the month or during promotional events and new product launches. Presence during both morning start-ups and end-of-day wrap-ups is essential to effectively coordinate with multiple shifts. On-Site Requirement: This is a fully on-site position. The role requires consistent physical presence on the production floor to provide leadership, troubleshoot issues, and ensure operational throughput across all teams. Pay Range$110,000-$230,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Department: Stadium Operations Reports to: Director, Field Operations Classification: Full-time (Exempt) Summary/Objective The CACTI Park of The Palm Beaches is the Houston Astros and Washington Nationals 160-acre Spring Training Complex located in West Palm Beach, Florida. In addition to the Stadium, the facility includes 12 full-size and 2 half-sized baseball fields, grass parking areas, a 12-acre lake, as well as the surrounding landscape areas. We are seeking a highly qualified, energetic, professional that will assist the Director of Field Operations in managing the facility. Essential Functions & Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Implement planned fertility and pesticide applications that comply with Florida Department of Agriculture laws for application, handling, and storing of pesticides, under the instruction of the Director of Field Operations. Maintain accurate records of all pesticide and fertilizer applications for athletic fields and landscaped areas. Assist in proper execution of field preparations, including but not limited to: fertilization, pesticide applications, variety of cultural practices, infield dirt surface, warning track upkeep, as well as all pitching mounds and home plate areas. Assists with diagnosing and troubleshooting irrigation related problems. Recruit, train, and effectively supervise staff members. Effectively communicate with Director of Field Operations, stadium personnel, upper management, players and coaches in a professional manner. Ensure that all areas of play are properly prepared for daily workouts and scheduled games. Oversee field tarp placements and ensuring all fields are properly prepared for any adverse weather conditions. Prepare facilities for off-season use by Palm Beach County recreation and other outside groups. Assist with special event operation and setup. Maintain and operate a clean, safe working environment both on the fields and around the grounds shop areas. Properly maintain all field equipment to extend its useful life. Other duties related to facility maintenance as assigned by the Director of Field Operations. Education and/or Experience & Skills Associates or Bachelor's Degree in Turf Management or related field Be a State of Florida Certified Pesticide Applicator or have the ability to obtain certification within 6 months. Active member of the Sports Turf Managers Association (STMA). Minimum 3 years' experience as a professional groundskeeper. MiLB or MLB experience preferred. Minimum 3 years' experience in supervisory role. Experience managing all facets of baseball field maintenance; Including grading, raking, rolling, dragging, and moisture management of infield skin and mowing, watering, fertilizing, verticutting, grooming, brushing, and aerating of turf. Experience diagnosing and repairing irrigation system components. Experience communicating with players, coaches, and team staff. Experience with minor field construction/renovation projects. Ability to work safely for long hours during baseball season in a hands-on role. Supervisory Responsibility This position routinely supervises 4-6 employees to manage the day-to-day operations of the complex. Responsibilities include overseeing grounds maintenance tasks, ensuring compliance with safety and company policies, and recruiting and effectively training staff members. Work Environment Position will work in an office and stadium environment. This position will be expected to work extended hours, in all weather conditions, including rain and heat. This position will be on the fields and within the stadium for majority of working days. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required to carry and move packages up to 75 lbs. Ability to lift/move/carry items weighing up to 60 lbs. on a regular basis. Ability to lift/move items weighing up to 75 lbs. on an occasional basis. Ability to use/operate typical groundskeeping hand tools, implements, and power equipment on a regular basis for long periods of time. Ability to work in a hands-on position in all weather extremes for extended periods of time. Position Type and Expected Hours of Work This is a full-time position, and hours of work and scheduled workdays will vary. Report time will be 7:00am. Ability to work a flexible schedule, including extended hours, evenings, weekends and holidays. Travel No travel expected for this position. Compensation Competitive Salary Health, Dental, and Life Insurance Paid Sick/Vacation leave 401K Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Vet/Disability ExperiencePreferred 4 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Department: Stadium Operations Reports to: Director, Field Operations Classification: Full-time (Exempt) Summary/Objective The CACTI Park of The Palm Beaches is the Houston Astros and Washington Nationals 160-acre Spring Training Complex located in West Palm Beach, Florida. In addition to the Stadium, the facility includes 12 full-size and 2 half-sized baseball fields, grass parking areas, a 12-acre lake, as well as the surrounding landscape areas. We are seeking a highly qualified, energetic, professional that will assist the Director of Field Operations in managing the facility. Essential Functions & Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Implement planned fertility and pesticide applications that comply with Florida Department of Agriculture laws for application, handling, and storing of pesticides, under the instruction of the Director of Field Operations. Maintain accurate records of all pesticide and fertilizer applications for athletic fields and landscaped areas. Assist in proper execution of field preparations, including but not limited to: fertilization, pesticide applications, variety of cultural practices, infield dirt surface, warning track upkeep, as well as all pitching mounds and home plate areas. Assists with diagnosing and troubleshooting irrigation related problems. Recruit, train, and effectively supervise staff members. Effectively communicate with Director of Field Operations, stadium personnel, upper management, players and coaches in a professional manner. Ensure that all areas of play are properly prepared for daily workouts and scheduled games. Oversee field tarp placements and ensuring all fields are properly prepared for any adverse weather conditions. Prepare facilities for off-season use by Palm Beach County recreation and other outside groups. Assist with special event operation and setup. Maintain and operate a clean, safe working environment both on the fields and around the grounds shop areas. Properly maintain all field equipment to extend its useful life. Other duties related to facility maintenance as assigned by the Director of Field Operations. Education and/or Experience & Skills Associates or Bachelor's Degree in Turf Management or related field Be a State of Florida Certified Pesticide Applicator or have the ability to obtain certification within 6 months. Active member of the Sports Turf Managers Association (STMA). Minimum 3 years' experience as a professional groundskeeper. MiLB or MLB experience preferred. Minimum 3 years' experience in supervisory role. Experience managing all facets of baseball field maintenance; Including grading, raking, rolling, dragging, and moisture management of infield skin and mowing, watering, fertilizing, verticutting, grooming, brushing, and aerating of turf. Experience diagnosing and repairing irrigation system components. Experience communicating with players, coaches, and team staff. Experience with minor field construction/renovation projects. Ability to work safely for long hours during baseball season in a hands-on role. Supervisory Responsibility This position routinely supervises 4-6 employees to manage the day-to-day operations of the complex. Responsibilities include overseeing grounds maintenance tasks, ensuring compliance with safety and company policies, and recruiting and effectively training staff members. Work Environment Position will work in an office and stadium environment. This position will be expected to work extended hours, in all weather conditions, including rain and heat. This position will be on the fields and within the stadium for majority of working days. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required to carry and move packages up to 75 lbs. Ability to lift/move/carry items weighing up to 60 lbs. on a regular basis. Ability to lift/move items weighing up to 75 lbs. on an occasional basis. Ability to use/operate typical groundskeeping hand tools, implements, and power equipment on a regular basis for long periods of time. Ability to work in a hands-on position in all weather extremes for extended periods of time. Position Type and Expected Hours of Work This is a full-time position, and hours of work and scheduled workdays will vary. Report time will be 7:00am. Ability to work a flexible schedule, including extended hours, evenings, weekends and holidays. Travel No travel expected for this position. Compensation Competitive Salary Health, Dental, and Life Insurance Paid Sick/Vacation leave 401K Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Vet/Disability

About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. • Ensure compliance of brand standard operating procedures and policies. Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Minimum 3-5 years of management experience, preferably in both rooms and FandB. Computer literacy and financial management required. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Able to resolve guest, supervisor, and associate conflicts. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**MasTec Utility Services** delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients. MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work. MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. **Job Summary** **The Director of Operations for UG Dade and Broward (onsite in Davie or Doral)** will oversee the financial and business development aspects of electrical power distribution (Underground and Overhead) construction projects. This position provides leadership for both technical and administrative functions within the electric line of business and will be responsible for establishing and managing the department's goals and objectives. The Director will have the lead role in interfacing with assigned construction leaders and for all aspects of the projects from initial budgeting, forecasting, planning, and development. The Director has ownership for the financial P&L within the department's operations area. Responsibilities + Lead and direct business unit operations staff in the effective and safe execution of projects. + Manage team to meet budgets and schedules and ensure customer satisfaction. + Generate and control revenues and costs in order to deliver a profit to MasTec, with ultimate P&L responsibility for the business unit. + Develop and prepare short-term and long-range development plans, forecasting initiatives, P&L statistics, and budgets based on corporate goals and objectives. + Be a key source and proponent of Safety and promote Safety Leadership. + Ensure that a rigorous safety and operational excellence process is implemented and used across the region with an ethos of develop, train/test, and implement for the tasks within each team members scope of work. + Make staffing decisions, train new employees, and develop employee performance. + Prepare and present detailed construction cost estimates and documentation. + Perform other duties as required and/or assigned. Qualifications **Minimum** + A Bachelor's degree in Construction Technology, Engineering, or a related field of study. (or equivalent work history) + 10 years of total relevant experience, including previous supervisory experience. + Experience managing divisional or department budget. + Experience managing projects to completion. + Excellent written and verbal communication skills. + Strong interpersonal skills for interacting with team members and upper management. + Proven ability to read and interpret work prints and fully understand unit-based contracts. + Available for storm-related travel, as needed. **Preferred** + 15 or more years progressive work experience in electric utility systems and managing operations. + Proven track record of sales, development of successful business proposals, awarded and completed projects required. **Physical Demands and Work Environment** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. _Please note this is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description,_ _duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories. **Minimum** + A Bachelor's degree in Construction Technology, Engineering, or a related field of study. (or equivalent work history) + 10 years of total relevant experience, including previous supervisory experience. + Experience managing divisional or department budget. + Experience managing projects to completion. + Excellent written and verbal communication skills. + Strong interpersonal skills for interacting with team members and upper management. + Proven ability to read and interpret work prints and fully understand unit-based contracts. + Available for storm-related travel, as needed. **Preferred** + 15 or more years progressive work experience in electric utility systems and managing operations. + Proven track record of sales, development of successful business proposals, awarded and completed projects required. **Physical Demands and Work Environment** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description,_ _duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories. + Lead and direct business unit operations staff in the effective and safe execution of projects. + Manage team to meet budgets and schedules and ensure customer satisfaction. + Generate and control revenues and costs in order to deliver a profit to MasTec, with ultimate P&L responsibility for the business unit. + Develop and prepare short-term and long-range development plans, forecasting initiatives, P&L statistics, and budgets based on corporate goals and objectives. + Be a key source and proponent of Safety and promote Safety Leadership. + Ensure that a rigorous safety and operational excellence process is implemented and used across the region with an ethos of develop, train/test, and implement for the tasks within each team members scope of work. + Make staffing decisions, train new employees, and develop employee performance. + Prepare and present detailed construction cost estimates and documentation. + Perform other duties as required and/or assigned.

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDsofla

Star Dental Partners is currently seeking a hands-on Regional Director of Operations (RDO) to join the team supporting our some of our Florida and Georgia practices. The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc. Responsibilities Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Florida & Georgia) Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO) Collaborate with each practice within the region to help resolve operational issues Contribute to the creation of Star Dental Partners' policies & procedures and best practices to help the organization scale effectively Qualifications High school diploma required; Bachelor's degree preferred Minimum 3 years of regional dental operations management experience required P&L responsibility and experience with budget management, personnel management, and team building Highly organized and detail-oriented work ethic Ability to work collaboratively with all team members, both at the practice level and Support Center Excellent written, verbal, and interpersonal communication skills Demonstrates a sense of urgency and works well under pressure Self-motivated and goal-oriented, with the initiative to work independently Strong ability to prioritize, multi-task, and meet deadlines Demonstrates integrity, responsibility, accountability, and a high level of professionalism Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook) Ability to travel frequently, 60 percent or more Located in south Florida with proximity to a major airport Practice Description Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern United States with their non-clinical business challenges. Star's mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit ************************** for more information. Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5 15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications Bachelor s Degree required; Master s preferred. 5 7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). Proven record of operational performance improvement and leadership of multi-location teams. Strong analytical, communication, and organizational skills. #IDsofla

ModMed is hiring a Director of Marketing Operations to lead the operational backbone of our Marketing engine within Revenue Operations. This role is responsible for building a high-performing MarkOps capability that supports predictable, scalable, and data-driven marketing execution. Core responsibilities include campaign operations, marketing automation, lead lifecycle governance, technology management, and ensuring that processes and data flow smoothly across the GTM engine. Reporting to the VP, Revenue Operations, this leader oversees a team focused on operational rigor, accurate data structures, and seamless handoffs across Marketing, Sales Operations, Innovation, and Analytics. The ideal candidate brings a strong background in Marketing Operations leadership, deep experience with marketing automation and lead management, and a proven ability to design and maintain an effective martech ecosystem. The role is also responsible for identifying and applying AI-driven capabilities that improve efficiency, accuracy, and scale across core Marketing Operations workflows. Your Role: Set Direction and Governance * Define the strategy for Marketing Operations and align it with GTM goals. * Establish consistent processes, standards, and operating rhythms that support scale and accuracy. * Drive operational discipline across all MarkOps workflows. Lead Campaign and Automation Execution * Partner with Marketing to translate programs into reliable and well-structured operational plans. * Oversee automation logic, targeting, segmentation, and campaign setup in Pardot. * Maintain QA standards to ensure accurate execution and compliance. * Introduce AI-driven tools that improve campaign production, targeting accuracy, segmentation, and workflow automation. Own Lead Management and Funnel Operations * Define and maintain routing, scoring, lifecycle stages, and related rules. * Partner with Sales Operations to align conversion paths and ensure data quality. * Monitor funnel performance and refine processes to improve speed and predictability. Architect and Rationalize the Martech Stack * Assess the existing martech environment and determine what to keep, remove, or redesign. * Define business and technical requirements for Pardot, Salesforce, and related systems. * Ensure systems support scale, accurate reporting, and long-term GTM needs. Manage and Develop the Team * Provide clear priorities, coaching, and development for the Marketing Operations team. * Build a culture focused on process excellence, data accuracy, and strong collaboration. * Strengthen partnership across Marketing, Sales, Innovation, and Analytics. Partner on Data and Insights * Ensure data structures, tagging, and taxonomy support accurate measurement. * Work with Analytics to validate metrics, support reporting readiness, and apply insights. * Promote strong data hygiene and accountability across GTM. Skills & Requirements: * Bachelor's degree in Marketing, Business, Communications, or related field; Master's degree (MBA or related analytical/marketing discipline) preferred. * Minimum of 8 years of experience in progressive Marketing Operations or Marketing Technology leadership. * Deep hands-on Pardot experience is required. * Experience scaling Marketing Operations within a large enterprise. * Experience in architecting a martech stack and leading tool rationalization. * Strong experience with Salesforce and related platforms such as Demandbase, Clari, and Groove. * Proven ability to design scalable workflows and align processes across Sales and Marketing. * Experience applying AI or advanced automation within Marketing Operations or Revenue Operations. * Experience leading and developing a team in a high-growth environment. * Strong communication, project management, and organizational skills. * High attention to process design, data quality, and operational rigor. * Ability to work Eastern business hours and travel domestically up to 10% percent. #LI-REMOTE #LI-SF1

Our industry leading client is hiring a Director of Operations to lead their national installation teams. Our client is seeking an incumbent with a track record in multi-site leadership, supply chain management, and an appetite for growth. This role involves overseeing project management, deployment activities, and supply chain management for complex lighting installations. Responsibilities: Lead project management for lighting installations, including supply chain and team management. Optimize pre-project, execution, and post-project processes. Manage multiple projects and long-term maintenance programs efficiently. Resolve technical issues, ensuring high-quality installation and maintenance. Support strategic planning with sales and procurement for new contracts. Drive after-sales customer service and maintain strong customer relationships. Regular operational performance reporting to the Board. Qualifications: 8+ years in multi-site operations, preferably in lighting or similar industries. Strong leadership, with the ability to mentor and develop a team. Strategic thinker, independent operator, and solution-oriented. Technical expertise in problem resolution and project management. Ability to work independently, react quickly, and be solution-oriented.

Job DescriptionDescription: The Financial Operations Regional Director is an integral part of the Corporate Financial Operations team and expected to participate in the financial analysis necessary for the successful attainment of Solaris's operational and financial goals. The Financial Operations Regional Director has responsibility and is accountable for the planning, reporting and analysis functions within Financial Operations. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Assist with affiliate month-end close and operational processes, as necessary. Guarantees accurate and timely preparation, processing, distribution, and retention of all financial reports and records related to financial operations. Provides financial insight and input to the affiliate strategic initiatives, including overseeing pro forma development for organic growth opportunities, new locations, additional service lines, and ancillary revenue opportunities. Collaborates with MSO and affiliate leadership to ensure affiliate-based operations are staffed and appropriately managed. Directs preparation of annual affiliate operating budgets, strategic plans, and monthly financial/operational reporting for all respective affiliates. Directs regional analyst staff in all financial reporting responsibilities according to company policy. Assists in the preparation of detailed monthly budget variance reports to management in the review of operational performance, financial performance, revenue trends, and expense management. Continue to enhance business intelligence by utilizing new enterprise tools for creating reporting and analytics that meet company needs. Monitor and maintain key operational performance measures. Work with appropriate leadership teams to understand, develop, and communicate operational and expense data requests/reports. Interpret and present data for decision-making needs. Completes and/or reviews financial justifications for operational opportunities. Coordinates all ad-hoc financial, operational, and data mining reporting requests under the responsibility of financial operations. Understanding of methodologies for performing financial and opportunity analysis of proposals. Assist with the annual external audit process and help coordinate data requests, variance analyses, and its overall completion. Primarily responsible for calculating physician compensation. Collaborates with physicians regarding their overall productivity and compensation, able to tie physician performance with physician bonus amounts. Assists the Business Development, Managed Care, FP&A, Operations & Accounting teams on special projects. Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS CPA or CHFP preferred. KNOWLEDGE | SKILLS | ABILITIES Excellent communication skills, both written and verbal. Demonstrated ability to lead a team with various levels of experience. Experience hiring, holding staff accountable to expectations and administering corrective action when necessary. Ability to think strategically and solve problems. Ability to establish and maintain effective working relationships with facility staff and corporate staff. Ability to lead with a high degree of emotional intelligence and ethics. Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level. Self-motivated with strong organizational skills and superior attention to detail. Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. Capable of working within established policies, procedures and practices prescribed by the organization. Working knowledge of information technology and proficiency with software packages including Excel and Word; data mining and business intelligence software preferred. Knowledge of office administration procedures with the ability to operate most standard office equipment. EDUCATION REQUIREMENTS Bachelor's Degree in related field required; Master's degree preferred. EXPERIENCE REQUIREMENTS Financial and operational analysis experience required including 8+ years experience in financial reporting, financial operations, and/or supply chain financial management Accounting experience for supply chain operations, complex contracts, revenue recognition, general accounting, and facility operations preferred. Previous Practice Management experience highly preferred. REQUIRED TRAVEL Occasional travel to Affiliate may be required. PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

We are seeking an experienced, hands-on Operations Manager to work directly with the Firm Owner and play a critical leadership role in managing and scaling the firms day-to-day operations. This is a management-level position for a seasoned operations professional with experience in law firms or professional services environments who excels at leading people, building systems, and driving accountability through measurable KPIs. You will be responsible for ensuring operational excellence across workflow management, people leadership, systems, vendors, and financial administrationso our legal team can consistently deliver exceptional service to clients. This role is ideal for someone who doesnt just manage operationsbut owns them. If you are a seasoned operations leader who thrives in accountability-driven environments and wants to make a meaningful impact inside a growing firm Apply now and bring your A-game. Compensation: $65,000 - $85,000 Responsibilities: Ensure clients and matters move through the workflow pipeline efficiently and on schedule Monitor deadlines, quality of work, and overall operational performance Manage and improve firmwide systems, processes, and workflows Supervise and lead non-attorney staff and vendors Support recruitment, hiring, onboarding, training, and performance management Conduct KPI reviews, evaluations, and accountability tracking Oversee employee benefits and HR-related processes Oversee the firms case management, contact management, and document systems Create, implement, and enforce SOPs and firm policies Prepare dashboards, reports, and operational updates for ownership Manage projects to enhance or update company operations Manage office facilities and office supply inventory Oversee vendors, including bookkeepers, accountants, and technology providers Manage vendor relationships, contracts, and negotiations Support accounting function,s including QBO, AP/AR oversight, and financial reporting analysis Qualifications: Qualifications & Experience Required Minimum 5 years of operations and management experience overseeing 25+ employees Prior law firm or professional services management experience is required Strong HR and people management background (hiring, termination, KPIs, evaluations, engagement Solid understanding of accounting, QBO, AP/AR, and financial reporting Experience creating and enforcing SOPs, policies, and compliance standards Proficiency with CRMs, case management systems, document management, and MS Office About Company Grimaldi Law Firm isnt your typical legal shopwere a fast-growing, mission-driven firm thats redefining what it means to support families through lifes biggest decisions. From estate planning to real estate closings, we help people protect what matters most and build lasting wealth. And we dont stop there. Our team is passionate about helping families prepare for the what-ifs in life with customized, full-service estate and trust solutions that bring peace of mind, transforming how families build and protect their legacy. We provide premium estate planning, seamless real estate closings, and wealth-protection legal services throughout Florida. Grimaldi Law Firm is a fast-growing, mission-driven firm We believe in: Legacy. Leadership. Protection. Elevation. #WHLAW2 Compensation details: 65000-85000 Yearly Salary PIacf41b09ff6f-31181-39321963