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Kindercare Education 4.1
Operations director job in Ashland, MA
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.
When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning.
If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge.
When you join our team as a Site Director, you will:
Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals
Ensure your site is operating effectively; maintain licensing, safety, and educational standards
Partner with parents with a shared desire to provide the best care and education for their children
Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners
Lead recruitment and enrollment efforts of new families and children in our sites
Required Skills and Experience:
At least one year of teaching experience with the ability to develop, engage, and inspire a team
A love for children and a strong desire to make a difference every day
Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand
Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively
Meet state specific guidelines for the role
Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity
Read, write, understand, and speak English to communicate with children and their parents in English
Range of pay $23.50 - $28.20 Hourly
Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Job Posting End Date : 2026-03-15
$23.5-28.2 hourly 2d ago
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Vice President, OPS Account Management Manager II
BNY 4.1
Operations director job in Everett, MA
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President Ops Account Management Manager II to join our Account Management team. This role is located in Everett MA.
In this role, you'll make an impact in the following ways:
Manage a team of Account Managers responsible for client accounts, while continuing to manage specialized or key accounts critical to team or function goals.
Maintain a deep understanding of the business, its strategy, and its products/services to guide account planning and execution.
Set departmental priorities, allocate resources aligned with business objectives and the annual plan, and contribute to operating protocols for the Account Management function.
Collaborate with Relationship Management and Client Service Delivery functions to ensure a seamless client experience and coordinate service levels across the firm.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience.
5-7 years of total work experience with 0-1 years of management experience preferred.
Experience in Account Management preferred.
Proven ability to recruit, direct, motivate, and develop staff to maximize individual and team contributions.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $179,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
$68k-179k yearly Auto-Apply 1d ago
Site Director at Upper Elementary Campus
Kindercare Education 4.1
Operations director job in Somerville, MA
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.
When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning.
If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge.
When you join our team as a Site Director, you will:
Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals
Ensure your site is operating effectively; maintain licensing, safety, and educational standards
Partner with parents with a shared desire to provide the best care and education for their children
Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners
Lead recruitment and enrollment efforts of new families and children in our sites
Required Skills and Experience:
At least one year of teaching experience with the ability to develop, engage, and inspire a team
A love for children and a strong desire to make a difference every day
Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand
Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively
Meet state specific guidelines for the role
Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity
Read, write, understand, and speak English to communicate with children and their parents in English
Range of pay $23.50 - $28.20 Hourly
Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Job Posting End Date : 2026-03-08
$23.5-28.2 hourly 4d ago
Senior Manager, Field Analysis & Operations
Tundra Technical Solutions
Operations director job in Cambridge, MA
Job Title: Senior Manager, Field Analysis & Operations (Contract)
Job Category: Marketing / Commercial Operations
Contract
The Senior Manager, Field Analysis & Operations (Contract) will be a core member of the Commercial Operations team, reporting to senior commercial leadership. This role supports analysis, deployment, and enablement across four non-sales commercial field teams. The individual will lead and contribute to sub-national analytics, act as a key liaison between field teams and headquarters, and partner with leadership to drive business growth and support patient needs.
Core Responsibilities
Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting
Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage)
Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels
Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing
Additional Responsibilities
Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed
Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow
Manage projects and deliverables with external vendors as required
Required Skills & Experience
HQ-based commercial experience strongly preferred
Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint
Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data
Experience managing cross-functional projects in a matrixed environment
Strong analytical, problem-solving, and organizational skills with high attention to detail
Ability to influence outcomes and lead initiatives without direct authority
Clear, open, and effective communicator with a strong customer-focused mindset
Ability to manage multiple priorities in a fast-paced, dynamic environment
Preferred Qualifications
Oncology or rare disease experience
Experience with BI tools such as Tableau
Experience working with Veeva CRM
Education & Background
5-7 years of commercial pharmaceutical or biotech experience, with 2-4 years in commercial operations, training, or marketing
OR
7+ years of life sciences consulting experience focused on commercial strategy and implementation
$118k-166k yearly est. 1d ago
Chief Operating Officer
Dumpling Daughter 3.6
Operations director job in Weston, MA
📍 Boston Metro | 🕒 Full-Time, In-Person, Remote, or Hybrid
Key Responsibilities & KPIs
1. Strategic & Operational Leadership
Responsibilities:
Partner with the CEO to define and execute Dumpling Daughter's 3-year growth plan and operational roadmap.
Translate strategic goals into actionable, measurable plans with clear ownership, budgets, and KPIs.
Drive continuous improvement, speed, and cost efficiency across all areas of the business.
Lead monthly operations reviews and OKR tracking.
KPIs:
Achievement of annual growth and profitability targets
% of strategic initiatives delivered on time and on budget
Employee engagement >85%
2. Supply Chain & Production Management
Responsibilities:
Oversee sourcing, procurement, and co-manufacturing for dumplings and sauces.
Manage relationships with co-packers, ingredient suppliers, and cold storage partners.
Ensure food safety, quality assurance, and regulatory compliance (USDA, FDA).
Implement production planning to meet demand across retail, restaurant, and DTC channels.
KPIs:
Cost of Goods Sold (COGS) % improvement YoY
On-time, in-full (OTIF) deliveries ≥ 95%
Production yield > 98%
Quality incident rate < 0.5% of total units
3. Logistics, Fulfillment & Distribution
Responsibilities:
Lead cold chain logistics, inventory management, and fulfillment operations.
Manage third-party logistics (3PLs) for retail and e-commerce distribution.
Optimize warehouse operations to balance inventory turns and freshness.
Build reliable, scalable systems for regional and national distribution.
KPIs:
Fulfillment accuracy ≥ 99%
Inventory turnover 8-10x per year
Freight cost per unit (target reduction YoY)
Average delivery time (target improvement YoY)
4. Commercial Operations & Launch Readiness
Responsibilities:
Partner with Sales and Marketing to operationalize product launches and new retail expansion.
Ensure production, packaging, and logistics readiness for new SKUs or new channels.
Collaborate on demand forecasting, pricing, and inventory optimization.
Support expansion into new regions, retailers, and foodservice partners.
KPIs:
Product launch on-time rate ≥ 95%
Forecast accuracy ≥ 85%
Out-of-stock rate < 3% across SKUs
Gross margin improvement YoY
5. Financial & Performance Management
Responsibilities:
Build and manage annual operating budget; drive cost discipline and operational efficiency.
Partner with Finance to manage working capital, cash flow, and inventory economics.
Monitor key metrics through dashboards and operational reporting.
Identify and execute cost reduction and margin improvement initiatives.
KPIs:
Gross margin % (target improvement YoY)
EBITDA margin growth YoY
Cash conversion cycle improvement
Operational expense ratio (OpEx as % of revenue)
6. Team Leadership & Culture
Responsibilities:
Build and lead a high-performing operations team spanning supply chain, QA, and logistics.
Hire, coach, and develop talent; establish clear accountability and growth paths.
Reinforce Dumpling Daughter's culture of quality, authenticity, and teamwork.
Champion diversity, inclusion, and a positive, collaborative environment.
KPIs:
Team retention ≥ 90%
Employee engagement ≥ 85%
Leadership succession & internal promotion rate ≥ 20%
7. Systems, Compliance & Continuous Improvement
Responsibilities:
Implement systems (ERP/MRP, inventory, QA) to scale operations and improve visibility.
Ensure full compliance with all regulatory, labeling, and food safety requirements.
Drive automation, process simplification, and waste reduction.
Lead sustainability and responsible sourcing initiatives.
KPIs:
Audit/compliance success rate 100%
Reduction in manual processes ≥ 20% YoY
Waste reduction % of output
ERP utilization rate ≥ 90%
Qualifications
10+ years of experience in food manufacturing, CPG, or FMCG operations, ideally including frozen or refrigerated foods.
Proven success scaling supply chain and production in a high-growth food brand.
Experience managing co-packers, 3PLs, and cold chain logistics.
Deep understanding of food safety, quality, and compliance (FDA/USDA).
Strong financial and analytical skills; P&L ownership preferred.
Entrepreneurial mindset, hands-on leadership style, and collaborative approach.
Bachelor's degree required; MBA or equivalent experience preferred.
Why Join Dumpling Daughter
Join a beloved, mission-driven food brand entering its next phase of national growth.
Opportunity to build systems, teams, and scale from the ground up.
Competitive compensation, including equity participation.
Be part of a company that blends family values, cultural authenticity, and commercial ambition.
How to Apply: Send your resume and a cover letter to ****************************
$143k-220k yearly est. 2d ago
Engineering Operations Manager
Gabriele & Company
Operations director job in North Andover, MA
Manager, Operations Engineering
Industry: Renewable Energy Manufacturing
Salary: Commensurate with experience and education + Annual Bonus
Reports to: Plant Manager
Position Overview
High-impact manufacturing engineering role with direct visibility to plant leadership and a clear path to senior management. Drive operational excellence, lead critical process improvements, and shape the future of our manufacturing capabilities in a fast-growing renewable energy sector.
Key Responsibilities
Lead manufacturing engineering initiatives to optimize production efficiency and reduce costs
Drive continuous improvement projects using Lean and Six Sigma methodologies
Manage capital equipment specifications, procurement, and implementation
Develop and maintain manufacturing processes, procedures, and documentation
Collaborate with cross-functional teams on new product introductions and process validation
Oversee equipment troubleshooting, maintenance optimization, and capacity planning
Mentor production teams and engineering staff on best practices
Required Qualifications
Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing, or related field)
5-7 years of manufacturing engineering experience in a production environment
Proven track record leading process improvement initiatives with measurable results
Strong technical skills in manufacturing processes, automation, and equipment
Experience with Lean Manufacturing, Six Sigma (Green Belt minimum)
Excellent problem-solving abilities and data-driven decision making
CAD experience (SolidWorks or similar) preferred
What Sets This Role Apart
Direct exposure to plant-level strategic decisions, ownership of high-visibility projects, and accelerated career progression in a company committed to developing its engineering leadership.
To Apply
Submit your resume for consideration. Multiple interview rounds will be conducted.
About Gabriele & Company:
Gabriele & Company is a specialized recruiting firm focused on manufacturing and supply chain professionals. We partner with growing companies to identify and place exceptional talent in operations, quality, engineering, procurement, and leadership roles.
$114k-149k yearly est. 1d ago
Director of Data and Biostatistics
Gardner Resources Consulting, LLC
Operations director job in Lexington, MA
Education and Experience:
· Master's degree in Life Sciences, Health Informatics, Biostatistics or related field.
· Minimum of 8-10 years of data management and/or biostatistics experience in clinical research, with at least 3 years in a leadership role.
· Strong background in medical device clinical trials and understanding of FDA and ISO regulations (e.g., 21 CFR Part 11, ISO 14155).
· Knowledgeable in statistical methods.
· Proficiency with clinical data systems (e.g., Medidata Rave, Oracle InForm, REDCap).
· Experience with device data integration and analysis.
· Solid understanding of database design, data standards (e.g., CDISC), and data quality assurance.
· Excellent communication, leadership, and project management skills.
Skills/Competencies:
· Excellent written and effective verbal communication skills.
· Ability to communicate cross-functionally across the organization.
· PC skills; word processing, spreadsheet, database, Internet search and utilization.
· Flexible and able to work in a fast-paced environment.
· Team player.
· Ability to organize and judge priorities.
· Excellent ability to generate and maintain accurate records.
$114k-167k yearly est. 3d ago
Associate Director, Clinical Operations
EPM Scientific 3.9
Operations director job in Boston, MA
Base Salary: $145K-$215K USD + Bonus | Full-Time | Remote
A fast-growing, clinical-stage biotech is redefining treatment paradigms with cutting-edge bispecific antibody therapies for immune and inflammatory disorders. Backed by strong investors and powered by a lean, agile team, this company is on a mission to deliver transformative biologics for patients with complex immune-mediated conditions. Be part of a team where innovation meets purpose-and help shape the next generation of therapies.
Key Responsibilities
Lead and oversee global Phase I-III clinical trials across immunology and inflammatory indications.
Manage CROs and specialty vendors, ensuring adherence to GCP, ICH, and regulatory standards.
Own budgets, timelines, and risk mitigation plans for all clinical programs.
Collaborate cross-functionally with Clinical Development, Regulatory, Data Management, and Quality teams.
Drive inspection readiness and ensure audit preparedness.
Qualifications
Minimum 8 years of clinical operations experience in biotech/pharma, including 3+ years in a leadership role.
Proven track record managing global trials and CROs.
Strong knowledge of GCP, ICH, and regulatory requirements.
Immunology or inflammatory disorder experience preferred.
If you or someone you know fits this experience and shows interest, we'd love to speak with you!
$145k-215k yearly 2d ago
Vice President of Operations-Luxury Short Term Rentals
Talently
Operations director job in Boston, MA
Job Title: Executive Vice President of Operations
Salary: $150,000-$165,000 + BONUS
Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo
About the Hospitality Company / The Opportunity:
Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector.
Responsibilities:
Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement.
Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets.
Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities.
Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally.
Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth.
Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets.
Preserve high guest experience standards and brand consistency across all properties and operational activities.
Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence.
Must-Have Skills:
10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations.
Proven experience designing and implementing operational systems in multi-market environments.
Strong expertise in P&L management, budget development, and rigorous cost control.
Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change.
Bachelor's degree required; MBA or equivalent leadership training strongly preferred.
Background in centralized purchasing, procurement, or supply chain management across diverse vendors.
Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders.
Willingness and ability to travel up to 25-30% nationally.
Nice-to-Have Skills:
Specific experience in luxury short-term rental or group hospitality operations.
Strong familiarity with both PropCo and OpCo business models and operations.
MBA or advanced degree in a relevant field.
Technological fluency, including experience with hospitality tech platforms and data-driven decision making.
Abscence of ego and a collaborative, team-focused leadership style.
Demonstrated ability to thrive in a fast-paced, scaling environment.
$131k-215k yearly est. 3d ago
Global Patient Advocacy Director: Rare-Disease Impact
Zevra Therapeutics, Inc.
Operations director job in Boston, MA
A biotechnology company based in Boston, MA, is seeking a Director, Global Patient Advocacy. This role involves developing advocacy strategies, engaging with patient advocacy organizations, and ensuring alignment with internal teams. Candidates should hold a BS/BA degree and have over 10 years of relevant experience in the pharma or biotech industry. This position emphasizes building relationships and driving patient-centric initiatives.
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$149k-216k yearly est. 2d ago
General Manager, Operations
The Landline Company
Operations director job in Boston, MA
Landline is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American and Air Canada to offer innovative multimodal connections across North America. Our luxury motorcoaches and shuttles replace short flights with a faster, more sustainable alternative-reducing costs, addressing pilot shortages, and enhancing passenger journeys. We are a venture-backed, high-growth company scaling quickly across the continent.
About the Role
We're seeking a General Manager based in Boston, MA. Reporting to our Vice President of Operations, this position has oversight over all airport, driver, and vehicle operations in the region.
Responsibilities:
Manage Landline's operations in the Boston region; represent Landline with key airline, airport, and other stakeholders in the region
Own end-to-end project management for new market launches and major operational initiatives, including process development, scope and timeline ownership, risk mitigation, cross-functional coordination, and execution through launch readiness and start-up
Serve as the launch lead for Boston-area initiatives, driving operational readiness across staffing, training, regulatory approvals, technology, equipment, and partner alignment, and ensuring a smooth transition from launch to steady-state operations
Hire, train and evaluate employees and maintain standard operating procedures for all team members
Clearly communicate company and operational performance standards to team members and drive achievement
Maintain knowledge of the company's regulatory obligations and ensure Landline's operations comply with all applicable FMCSA and FAA regulations, including safety and security policies, duty time requirements, and vehicle standards
Maximize operational performance by driving a safety-first culture and ensuring alignment between teams at different locations
Effectively communicate goals, opportunities and challenges to company leadership and external stakeholders
Adjust daily schedule for shift personnel to ensure optimal efficiency
Execute vehicle maintenance plan and schedule vehicle maintenance accordingly
Analyze operational data to identify trends, implement improvements, and deliver regular reports to leadership
Lead airport operations including badging, compliance, and secure-to-secure transfer responsibilities, ensuring adherence to airport authority and TSA standards
Lead overall budget, payroll, and cost control efforts for the region, maintaining alignment with financial targets
Represent the Landline brand and be an example of our customer-first principles
What We're Looking For:
Bachelor's degree in relevant field
7+ years of management experience in an operationally intensive, shift-based business. Previous transportation management experience is strongly preferred.
Proven success in a team environment
Strong analytical background with experience using data to drive decision-making and performance improvement
Experience overseeing payroll and labor costs across multiple operational teams, with responsibility for managing budgets and delivering results within financial constraints
Ability to regularly travel to operational locations in the Boston region and be available after hours and on weekends to respond to urgent operations challenges
Ability to prioritize tasks and manage multiple projects simultaneously
Well-developed leadership skills and the ability to motivate team members working toward a common goal
Positive attitude and strong work ethic
Excellent verbal and written communication skills
Ability to carry out safety-sensitive FAA Ground Security Coordinator functions when needed
Previous transportation management experience is preferred
All other duties as assigned
This is a Safety-Sensitive Position subject to random drug and alcohol testing under FAA guidelines.
Applicants must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements. Applicants must successfully complete TSA criminal background checks to qualify for access privileges to the airport Security Identification Display Area (SIDA)
Benefits:
Comprehensive benefits and PTO plan including medical, dental, vision, 401(k), disability, parental leave and Company-paid life insurance benefits for full-time employees
Flight benefit privileges with our airline partners
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
$68k-145k yearly est. 2d ago
Global Director of Procurement
Veranova
Operations director job in Devens, MA
Discover Veranova:
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Global Director of Procurement will lead Veranova's global procurement strategy, ensuring the efficient, cost-effective, and compliant acquisition of goods and services across all business units. This role is pivotal in driving strategic sourcing, supplier performance, risk mitigation, and sustainability across a complex, regulated supply chain.
Core Responsibilities:
Strategic Leadership: Develop and execute a global procurement strategy aligned with corporate goals, including cost optimization, supplier innovation, and risk management
Supplier Management: Build and maintain strategic relationships with global suppliers, ensuring quality, reliability, and compliance with regulatory standards (FDA, EMA, ICH)
Contract Negotiation: Lead high-value contract negotiations across direct and indirect categories, including raw materials, equipment, and CDMO/CMO services
Compliance & Risk: Ensure procurement activities adhere to internal policies and external regulations, including sustainability and ethical sourcing standards
Team Leadership: Build and mentor a high-performing global procurement team, fostering cross-functional collaboration and talent development
Digital Enablement: Champion procurement technology adoption (e.g., ERP, eSourcing platforms) to enhance transparency, efficiency, and data-driven decision-making
Spend Analysis & Reporting: Monitor procurement KPIs, conduct spend analysis, and report performance to executive leadership
Qualifications:
Required
Bachelor's degree in Supply Chain, Engineering, Business, or related field; Master's preferred
10+ years of progressive experience in procurement, supply chain, or manufacturing, with global scope
Proven success in strategic sourcing, supplier negotiations, and procurement transformation
Strong knowledge of regulatory environments and compliance frameworks
Experience with ERP systems (e.g., SAP, D365), eProcurement tools, and digital procurement strategies
Excellent leadership, communication, and stakeholder engagement skills
Preferred
Certification in Procurement or Supply Chain (e.g., CPSM, CSCP)
Experience in pharmaceutical or CDMO environments
Familiarity with zero-based budgeting and sustainability programs
Ability to work across diverse cultures and matrixed organizations
Salary Range: $175,000 - $275,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
$175k-275k yearly 2d ago
General Manager Operations
KBW Financial Staffing & Recruiting
Operations director job in Merrimack, NH
KBW Financial Staffing and Recruiting has partnered with a well-established construction services organization is seeking an experienced General Manager in the Merrimack County, New Hampshire area, to lead overall operations and support continued growth. This role is ideal for a hands-on leader comfortable operating across both field and office environments, with responsibility for operational performance, financial results, and team leadership.
Key Responsibilities
Provide visible, engaged leadership with a strong focus on safety, accountability, and execution
Oversee operational and financial performance, including budgeting and margin management
Guide project planning, estimating, scheduling, and overall delivery
Build, develop, and lead a collaborative management team
Drive process improvements across operations, project management, and administrative functions
Monitor project progress, costs, and timelines to improve efficiency and outcomes
Support contract administration, compliance, documentation, and close-out activities
Maintain effective communication with clients, partners, and internal stakeholders
Partner with ownership and leadership on short- and long-term business strategy
Promote the use of systems and technology to improve productivity
Qualifications
10+ years of leadership experience in construction or a similar operational environment
Prior responsibility for running a business unit or major operational function, including financial oversight
Demonstrated ability to lead teams and manage complex operations
Experience with infrastructure, state and local contract work preferred
Strong communication and relationship-building skills
Working knowledge of industry safety and regulatory standards is a plus
This is a senior leadership opportunity for someone looking to make a meaningful impact within a stable, growth-oriented organization.
$69k-147k yearly est. 3d ago
Executive Office and Operations Manager
Flexprofessionals
Operations director job in Boston, MA
Diverse and vibrant membership association of highly engaged philanthropic organizations and nonprofits that fosters collaboration, provides training, and connects funders to grantees to improve Massachusetts' overall philanthropy seeks an Executive Office and Operations Manager to play a pivotal role in supporting the CEO.
Hours/Schedule: FT, 40 hours/week, M-F, 9am -5pm ET
Benefits: Competitive benefits including health/dental/vision and 401 K. Additional benefits include HSA and PTO accrued based on tenure.
Job Type: Direct Hire
Location Requirements: Hybrid, 3 days/week onsite and 2 remote. Thursdays are mandatory in-office and the role is expected to align with the in-office schedule with CEO.
Rate: $70,000-$80,000/annually
Job Description: The Executive Office and Operations Manager to play a pivotal role in supporting the CEO in executing the organization's strategic vision and ensuring the efficient functioning of the organization's operations. This position requires executive leadership, operations management, human resources, and technology oversight expertise. The ideal candidate has 7+ years' experience, is a systems thinker who thrives in detail-oriented environments and enjoys creating solutions that streamline workflows and enhance organizational impact.
Responsibilities:
Chief Executive & Board Support: Oversee all elements of the CEO responsibility to sustain essential executive level relationships & reinforce strong workflows throughout the organization.
Activities include -
Calendar management for CEO, enabling her ability to prioritize key bodies of work while balancing competing requests for her time. This includes complex scheduling, creating agendas, preparing meeting materials, and other activities as relevant
Support Board of Directors related activities: arrange Board and Committee meetings, compile materials, handle meeting logistics, and record minutes
Coordinate members follow-up and engagement with CEO to maintain and enhance strong relationships with key partners
Support CEO's written communication and draft emails and messages to internal/external stakeholders
Support the CEO in implementing the organization's strategic vision, including managing the development and documentation of internal processes and procedures, ensuring consistency and alignment with organizational goals. Examples include -
Coordinate documentation and successful implementation of recent organizational assessment
Develop and maintain a platform-based organizational calendar and planning system (e.g., Asana, Monday) that ensures greater accountability and transparency across all function areas
Identify operational inefficiencies and address effective solutions in a timely manner
Serve as the primary point of contact for the organization's external IT provider to resolve technology issues promptly, provide staff support, and ensure smooth functioning of systems. This includes supporting the strengthening and streamlining of IT systems, ensuring better integration across all platforms.
Coordinate with lead staff the organization's website and CRM process, ensuring timely updates, accurate content, and streamlined user experiences for internal and external stakeholders.
Conduct regular assessments of operational workflows and recommend productivity and cost improvements.
Maintain a contract management system to track all vendor agreements, timelines, deliverables, and compliance documentation for consultants, grant recipients, and other contracts
Maintain core operations for personnel and physical office space, including:
Act as the liaison with office building management to address maintenance needs, security protocols, and operational concerns
Document and support hiring manager onboarding process for new hires, ensuring digital and physical workspaces are prepared prior to their start date
Collaborate with hiring managers to develop and implement recruiting, onboarding, and retention systems that align with organizational values and needs. Ensure personnel policies comply with federal and state regulations, updating the personnel manual as needed in coordination with the CEO. Coordinate with hiring manager to support all new hires ensuring organizational policies, procedures, and systems are addressed throughout the hiring process.
Oversee operational administrative activities: stock office supplies, conduct equipment maintenance, manage vendor relationships to ensure efficient procurement and fulfillment processes; oversee the collection and distribution of mail; ensure shared office spaces to maintain a clean, professional, and welcoming environment for staff and guests; coordinate logistics for meetings, including scheduling, material preparation, and setup of meeting spaces (outside of programming/events)
Qualifications:
Minimum 7 years' experience in operations & executive management or relevant field
Mastery with tech platforms, including Adobe Pro, Asana (or similar), Salesforce and others
Prior experience working closely with CEO/ED, executive leadership, and Board members
Time management skills to create timelines, meet deadlines, and problem-solve
Ability to prioritize responsibilities and effectively communicate those priorities “up” to organizational leadership
Ability to work collaboratively across organizational departments and teams
Strong written and oral communication skills
Ability to exercise discretion regarding confidential matters is essential
Analyzing data to develop business intelligence, preferred
Prior operations management experience in a nonprofit setting, preferred
FlexProfessionals respects and seeks to empower each individual and support the diverse cultures, perspectives, skills, and experiences of its candidate network. FlexProfessionals does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. The candidates whose resumes are shared with our business clients are selected on the basis of qualifications, merit, and business needs.
$70k-80k yearly 4d ago
Senior Director, Statistics
Sotalent
Operations director job in Cambridge, MA
About the Role
We are seeking a Senior Director of Statistics to lead and influence data-driven decision-making across the R&D pipeline. This role will provide strategic and operational leadership in statistical methods, clinical study design, and data analysis, ensuring rigor and efficiency in drug discovery and development. The Senior Director will work closely with cross-functional teams and external partners to drive innovation, regulatory compliance, and scientific excellence.
Key Responsibilities
Lead execution and delivery for Therapeutic Area Units, Business Units, or specialized statistical functions in preclinical, clinical, or translational studies.
Act as a cross-functional leader and accountable decision-maker impacting R&D outcomes.
Define and implement strategic initiatives to enhance statistical operations and delivery capabilities.
Identify risks and mitigation strategies to optimize costs, quality, and timelines.
Drive growth and development of statistical teams through process improvement, systems, and oversight.
Provide thought leadership and innovative approaches to statistical methodology and R&D processes.
Represent statistical functions in regulatory interactions and submissions.
Qualifications
PhD in a scientific discipline with 12+ years' experience, or MS with 15+ years' experience.
Experience with regulatory submissions (NDA/CTDs) and interactions with regulatory agencies.
Advanced expertise in clinical study design, statistical analysis, and data interpretation.
Strong knowledge of pharmaceutical industry, drug development lifecycle, and cross-functional interfaces.
Deep understanding of FDA, ICH regulations, and industry standards for clinical trials.
Strong statistical programming skills and expertise across multiple therapeutic areas.
Excellent communication, interpersonal, and people management skills.
Proven ability to inspire, motivate, and lead teams effectively.
What We Offer
Competitive salary with potential short- and long-term incentives.
Comprehensive benefits including medical, dental, vision, 401(k) with company match, disability coverage, life insurance, tuition reimbursement, and wellness programs.
Paid vacation, sick leave, and company holidays.
Opportunity to shape and lead statistical strategy at a senior leadership level.
$131k-192k yearly est. 2d ago
Senior Director, Healthcare Compliance
Larson Maddox
Operations director job in Boston, MA
We are partnered with a commercial-stage Biopharmaceutical company who is looking to bring on a Compliance Business Partner at the Senior Director level. This position offers a unique opportunity to shape compliance strategy within a dynamic, growth-oriented environment, partnering closely with senior leadership and stakeholders.
Key Responsibilities:
Oversee and manage day-to-day commercialization efforts while ensuring adherence to applicable laws, regulations, and industry standards.
Develop, implement, and maintain compliance policies, procedures, and training programs to guide organizational operations.
Serve as the primary compliance advisor for business teams, providing risk identification and mitigation strategies for initiatives involving healthcare professionals, patients, and advocacy groups.
Provide compliance oversight for programs such as speaker engagements, sponsorships, grants, and other healthcare-related interactions.
Support transparency reporting, drug price reporting, internal investigations, and access to compliance tools including risk assessments and vendor due diligence.
Qualifications:
8+ years of pharmaceutical compliance, audit, or related experience; B.A./B.S. required, advanced degree (MBA/JD) preferred.
Strong knowledge of U.S. and global compliance laws, including anti-kickback statutes, transparency reporting, and industry guidelines (OIG, PhRMA).
Experience with compliance audits, monitoring, and global transparency reporting; CHC or PMP certification is a plus.
$131k-192k yearly est. 2d ago
Executive/Senior Director Regulatory CMC
Vivid Resourcing
Operations director job in Boston, MA
Our client, an innovative and fast-growing biopharmaceutical company based in Boston, is seeking a Senior/Executive Director, Regulatory CMC to lead global Chemistry, Manufacturing & Controls (CMC) regulatory strategy across a dynamic development and commercial portfolio.
This leader will be responsible for designing and executing global CMC regulatory strategies, overseeing all CMC submissions, and leading key health authority interactions. The role requires deep scientific expertise, exceptional strategic judgement, and the ability to partner effectively across CMC, Technical Operations, Quality, Supply Chain, and Program Leadership.
This is a high-visibility, onsite leadership role with significant influence over technical development and regulatory direction.
Key Responsibilities
Strategic CMC Regulatory Leadership
Develop and own the global CMC regulatory strategy for assigned programs from early development through commercial lifecycle.
Provide expert guidance on CMC regulatory requirements, precedents, and evolving global expectations.
Ensure strategic alignment with corporate objectives, development plans, and commercialization goals.
Regulatory Execution & Submissions
Lead the preparation, authoring, and review of CMC modules (Module 3, Quality Overall Summary, regional requirements).
Oversee regulatory content for INDs/IMPDs, BLAs/NDAs/MAAs, supplements, variations, and global post-approval changes.
Drive regulatory risk assessments and propose mitigation strategies for technical and operational challenges.
Agency Engagement & Communications
Serve as a primary company representative in interactions with FDA, EMA, and other global authorities.
Strategically plan and lead key regulatory meetings, including Scientific Advice, Type B/C meetings, and pre-approval discussions.
Manage responses to health authority questions with scientific, high-quality, and timely communication.
Cross-Functional Integration
Collaborate closely with Process Development, Manufacturing, Quality Assurance, Analytical Development, Supply Chain, and Program Leadership.
Provide regulatory input into process changes, technology transfers, comparability, control strategies, and analytical plans.
Support inspection readiness and post-inspection regulatory follow-up where applicable.
Leadership & Team Development
Lead, mentor, and develop a team of Regulatory CMC professionals (Directors, Managers, Strategists).
Foster a culture of excellence, accountability, and proactive regulatory intelligence.
Establish best practices, operating procedures, and standards for high-quality regulatory deliverables.
Qualifications
Education
Advanced degree preferred (Ph.D., Pharm.D., M.S.) in Chemistry, Pharmaceutical Sciences, Biochemistry, or related discipline.
Bachelor's degree with extensive relevant experience will be considered.
Experience
12-18 years of progressive experience in Regulatory CMC or CMC development within the biopharmaceutical industry.
8+ years in leadership roles overseeing CMC regulatory strategy and submissions.
Demonstrated success leading major regulatory submissions (e.g., IND/IMPD, BLA/NDA, MAA).
Experience with complex modalities such as biologics, mRNA, cell/gene therapy, or viral vector products is strongly preferred.
Strong track record interacting with U.S. and global regulatory authorities.
Experience supporting commercial products and post-approval lifecycle management is a plus.
Skills & Competencies
Deep knowledge of global CMC regulatory requirements and ICH guidelines.
Ability to translate complex technical CMC content into clear regulatory strategies.
Strong leadership presence with the ability to influence across all levels.
Highly collaborative, solutions-oriented, and comfortable working in fast-paced, growing organizations.
Exceptional written and verbal communication skills.
Additional Details
Work Model: Onsite in Boston; executive presence and engagement with technical teams are essential.
Travel: Occasional domestic and international travel for agency meetings or partner engagements.
Compensation: Competitive senior-leadership package including salary, bonus, equity, and benefits.
$131k-192k yearly est. 23h ago
Director/Senior Director,CMC lead
WuXi XDC
Operations director job in Boston, MA
WuXi XDC (stock code: 2268.HK), a leading Contract Research, Development and Manufacturing Organization (CRDMO) focused on the global antibody drug conjugates (ADCs) and broader bioconjugate market, is a pioneering CRDMO offering integrated, end-to-end services. Services are provided from proximately located, state-of-the-art laboratories and manufacturing facilities, allowing for a significant reduction in development timelines and costs. Headquarter in Shanghai, China, our over 1,000 skilled employees work across a global network to deliver expert-driven, high-quality and right-first-time project execution for our customers. By offering a single-source, open-access platform with the most comprehensive capabilities and technologies, WuXi XDC enables our biopharmaceutical partners to speed the development of innovative therapies for the benefit of patients worldwide.
About the job
Summary:
The incumbent will lead the orderly progression of projects from the proposal stage through project completion by interacting with the client, technical teams and business development team. The incumbent will also participate in business development activities such as visiting existing or new clients and promoting WuXi XDC's services at conferences/trade shows.
This position will offer the candidate flexibility working remotely from home in US or EU locations. Relocation to China could be an option.
Responsibilities:
Provide project and portfolio leadership supporting IND-enabling early and late stage bioproduct development CMC activities.
Collaborate with CMC functional areas to ensure successful execution of various ADC or bioconjugate CMC projects, and delivery of results on time and within budget.
Assist with development and manufacturing alliance management, product development and manufacturing strategy.
Coordinate efforts and facilitate communication to ensure alignment between WuXi XDC and clients.
Work with a high-performance team to ensure best quality services.
Enhance current service offering and develop new clients.
Technical Skills /Knowledge:
The candidate should possess strong and effective project management, problem solving and interpersonal skills, and have a proven track record of working cross-functionally, across a wide variety of technical, business, and operational areas.
Demonstrate good understanding of the pharmaceutical industry and large molecule drug development.
The title of this CMC Lead position is flexible and may be from Associate Director, Director up to Senior Director.
Depending upon the title, minimal 5-20 years of relevant pharmaceutical or biotech industry experience in CMC process development and/or GMP manufacturing is required.
Working knowledge and understanding of current regulations and industry trends for large molecule and ADC/bioconjugate product development, manufacture, and testing is a must.
Working experience in ADC is preferred.
Experience in a Contract Research Organization (CRO) or Contract Manufacturing Organization (CMO) is preferred, but not required.
Customary Education and Experience:
MS/PhD in biochemistry, molecular biology, biochemical engineering, pharmaceutical science or related discipline.
Fluent in English and Mandarin Chinese.
Must have working knowledge of MS Office products.
Technical experience at large pharma or biotech companies.
ADC/Biologics process/formulation/analytical development and/or manufacturing experience
$131k-192k yearly est. 2d ago
Medical Writing Operations Manager
Advantage Technical
Operations director job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 2d ago
Assistant Operating Director
Cornerstone Caregiving
Operations director job in Nashua, NH
Nashua, New Hampshire | Full-Time | Leadership Role | $57,500 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant OperatingDirector (AOD), a key leadership role and the OperatingDirector's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the OperatingDirector is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$57,500 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
Bachelor's (Preferred)
Experience:
Leadership: 2 years (Preferred)
Schedule management: 2 years (Preferred)
Hiring: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Nashua, New Hampshire
Work Location: In person
How much does an operations director earn in Milford, NH?
The average operations director in Milford, NH earns between $57,000 and $153,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Milford, NH
$94,000
What are the biggest employers of Operations Directors in Milford, NH?
The biggest employers of Operations Directors in Milford, NH are: