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Operations Manager
Aegis Worldwide 4.2
Operations director job in Addison, IL
Operations Manager
Reports To: Vice President of Operations
About the Role
The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment.
Key Responsibilities
Operations Management
Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards.
Manage shipping, receiving, materials flow, and inventory control.
Track and analyze KPIs related to output, quality, cost, and delivery performance.
Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste.
Leadership
Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators.
Foster a culture of accountability, teamwork, and continuous improvement.
Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals.
Support workforce planning, training, and performance management initiatives.
Quality & Compliance
Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards.
Champion defect reduction and root cause analysis to improve product reliability.
Promote and maintain safety and quality as top operational priorities.
Process & Equipment Optimization
Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime.
Identify and implement automation and cost-saving opportunities across production areas.
Standardize manufacturing procedures and documentation for efficiency and scalability.
Safety & Environmental Compliance
Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations.
Conduct regular safety audits, enforce PPE requirements, and lead incident investigations.
Promote a proactive safety culture across all production teams.
Qualifications
Required:
Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field.
6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.).
Proven track record managing engineer-to-order (ETO) manufacturing operations.
Demonstrated leadership in fabrication, assembly, and testing environments.
Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel.
Experience applying Lean and Six Sigma methodologies to improve efficiency and quality.
Excellent communication, organizational, and decision-making skills.
Preferred:
Direct experience with switchgear manufacturing.
Background with leading competitors or similar organizations in power distribution equipment.
Key Attributes for Success
Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment.
Strategic thinker with a continuous improvement mindset.
Strong sense of ownership, accountability, and long-term commitment.
Effective communicator who can engage teams and foster collaboration across departments.
Compensation & Schedule
Salary Range: $150,000-$180,000 (higher for exceptional candidates)
Bonus: Up to 20% annual performance bonus
Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed
Travel: Minimal, primarily local
Why Join
This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.
$150k-180k yearly 3d ago
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Vice President of Retail Operations
Brick Executive Search
Operations director job in Chicago, IL
Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing.
The Position
Director of Retail Operations
Location
Corporate Headquarters in Chicago with 50-75% travel to 40 stores
Overview
Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking.
Key Responsibilities
Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance.
Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention.
Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle.
New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration.
Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence.
Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency.
Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans.
Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability.
Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty.
Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively.
Qualifications
Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments.
Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation.
Education: Bachelor's in Business, Retail Management, or related field; MBA preferred.
Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
$139k-237k yearly est. 3d ago
Chief Operating Officer
Global Electronics Association 4.0
Operations director job in Deerfield, IL
Chief Operating Officer - Global Electronics Association
Global Electronics Association (the Association) seeks a Chief Operating Officer (COO) to serve as a key partner to the CEO, responsible for both the operational excellence of today's business and the strategic execution of tomorrow's vision.
The ideal candidate is a data-driven change agent with a proven track record of leading complex global programs and a strategic visionary who can execute a digital transformation.
Reporting to the CEO, the COO will be responsible for the operational execution and P&L for the Association's global Standards, Certifications, Workforce Training, and Technology Solutions.
The COO will serve as a primary decision-maker for core internal operations, in support of the CEO, to align priorities and ensure organizational execution. This is a leadership role for an executive who can accelerate performance while serving as a business conductor, harmonizing the distinct visions of our education, solutions, and standards functions.
Key Responsibilities
Strategic Execution & P&L Management:
Partner with the CEO and the executive team to develop and execute the organization's strategic plan, with a particular focus on the core education, standards, and solutions functions. The COO will ensure internal business strategies are cohesive and actionable.
Serve as the operational bridge between the CEO and the rest of the business, ensuring resources are aligned with strategic priorities.
Assume high-level P&L responsibility for the Association's core business units, maintaining a quarterly focus on financial health to ensure the business meets revenue and growth targets.
Develop a 5-year integrated solution roadmap for the Association's members/industry.
Partner globally, both internally and externally, on go-to-market approaches, new product introduction (NPI) systems, and complex reporting relationships.
This role is responsible for driving productivity/efficiency with measurable results.
Operational Excellence:
Drive a culture of "better, stronger, faster," accelerating the pace of operational improvements and cutting down the time required to transform business processes.
Establish and enforce operational standards, processes, and performance metrics (KPIs) across all business units to drive efficiency, quality, and consistency.
Lead cross-functional coordination to ensure a seamless member experience, resolving operational bottlenecks that impede progress.
Collaborate with the heads and expert leads of standards, education, and technology solutions to continually optimize the Association's efforts to serve the membership in these key areas.
Digital Transformation & B2P Leadership:
Work closely with the Chief Information Officer (CIO) and Chief Global Officer to ensure member-facing digital products (LMS, professional community, subscriptions, etc.) are integrated and aligned with member needs and future-facing systems to better serve the membership and the industry.
Champion the exploration and, if adopted, the execution of the Association's expansion to include a B2P model in conjunction with classic B2B.
Develop and scale new business models, ensuring the systems and voice of the member are central to the transformation.
Program & Product Leadership:
Act as a conductor for the business: Empower leaders responsible for standards, certification, and education to cast the strategic vision for their specific domains, while ensuring these distinct strategies work together cohesively.
Provide senior leadership to ensure all programs deliver exceptional member value and are positioned for future growth.
Enhance product adoption success by leading within this team NPI efforts while collaborating with other peer executives' (CGO, CFO, CCO, etc.) teams.
This is a leadership role designed for an executive who can manage and scale our established B2B standards business while simultaneously exploring and championing a new, direct-to-professional (B2P) digital ecosystem.
Team Leadership & Mentorship:
Manage, mentor, inspire, and retain a team of senior leaders, fostering a culture of accountability, collaboration, and innovation.
Foster an environment where direct reports feel empowered and engaged, ensuring they see the new reporting structure as an enabler of their success.
Build a collaborative, high-trust culture across the senior leadership team.
Requirements
Experience: 15+ years of progressive senior leadership experience, with a minimum of 5+ years managing a significant P&L in a complex, global organization.
Education: Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree is strongly preferred.
Core Skills:
Operational Acumen: Expertise in setting and managing KPIs, building scalable operational systems, and managing budgets across multiple business lines. Strong experience driving efficiencies, P&L leadership, and global program management is required.
Operational Velocity: Demonstrated ability to accelerate business performance and drive transformation on aggressive timelines.
Strategic Vision & Integrative Leadership: Expert at managing diverse business lines and knitting them into a cohesive operational strategy. Demonstrated ability to think "what's next" and champion new strategic directions.
Digital Transformation: Proven experience leading the development of member-facing digital products (e.g., LMS, professional community, subscriptions) and new business models.
Executive Leadership: Proven ability to manage and mentor senior-level VPs and directors. The VP of Education, VP of Standards, and VP of Technology will report into this role.
Executive EQ & Retention: High emotional intelligence with a specific ability to empower and retain senior executives during times of organizational change, ensuring they feel supported, committed, and successful in a new reporting structure.
Collaboration: Proven ability to partner closely with C-suite peers (CIO, CGO, and CFO) to drive systems and member-centric outcomes.
Preferred Qualifications:
While experience in the electronics industry, a standards body, or a trade association is helpful, it is not required for candidates who demonstrate exceptional operational and leadership capabilities.
Experience building a B2P/B2C business model that coexists with B2B.
Compensation & Environment
The salary for this senior executive role is highly competitive and will be commensurate with experience. The Global Electronics Association offers a comprehensive benefits package and a hybrid work environment. This position reports to the CEO and has 3 executive direct reports in Education, Standards & Technology.
The Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefit and has a hybrid work environment. Position Is US based.
The pay range for this position is $375K+. The Global Electronics Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, GEA offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week.
Please send resume and cover letter to e-mail: ****************************** Subject line should say: COO
The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing.
As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.
With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.
$375k yearly 3d ago
Director of Operations
Nexus Search
Operations director job in Chicago, IL
We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability.
Role Overview
This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans.
Key Responsibilities
Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics.
Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth.
Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization.
Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability.
Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics.
Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence.
Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations.
Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives.
Qualifications & Experience
Proven operational leadership in the ingredients, flavors, or food production industries.
Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business.
Strong financial acumen, with experience managing budgets, P&L, and operational KPIs.
Experience leading multi-site manufacturing or co-manufacturing networks a plus.
Exceptional problem-solving, project management, and people leadership skills.
Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities.
Bachelor's degree required; MBA or advanced business degree preferred.
Why Join
Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans.
Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact.
Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.
$73k-132k yearly est. 3d ago
National Legal Director
Roderick & Solange MacArthur Justice Center
Operations director job in Chicago, IL
Who We Are
MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting‑edge litigation and advocacy across the country, on end‑to‑end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit************************ .
The criminal legal system disproportionately harms people of color, people from low‑income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co‑workers, and community partners who come from different backgrounds and experiences.
What You'll Do
Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors
Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission
Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment.
Participate in Board meetings and serve as a corporate officer
Implementation & Management of Legal Program
Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy
Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals
Motivate, nurture, and connect a diverse, inclusive, and high‑performing team
Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director
Developperformance management metrics and aprofessional development program for all legal professionals in
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$104k-173k yearly est. 1d ago
Regional Manager (O&M)
Samuel Knight Energy & Infrastructure
Operations director job in Chicago, IL
The Solar O&M Regional Manager is responsible for operational oversight, performance optimization, and regulatory compliance across a portfolio of utility-scale solar assets within the assigned region. This role manages a small, multidisciplinary field team and ensures safe, reliable, and cost-efficient plant operations. The position requires a strong technical foundation in photovoltaic systems, disciplined operational leadership, and the ability to drive continuous improvement across multiple sites.
Key Responsibilities
Operational Leadership
Oversee day-to-day operations of utility-scale solar sites, including preventive and corrective maintenance, system monitoring, and performance analytics.
Develop and execute annual O&M plans, KPIs, and reliability initiatives to achieve availability, production, and budget targets.
Maintain site readiness for audits, inspections, and compliance checks.
Team Management
Lead, mentor, and develop a small team of technicians, coordinators, or subcontractors.
Allocate work, supervise field execution, and ensure adherence to safety, quality, and technical standards.
Support recruitment, onboarding, and skills development programs for field personnel.
Safety & Compliance
Enforce all EHS policies and OSHA requirements; drive a culture of strong safety performance.
Maintain regulatory and permitting compliance across sites.
Lead incident investigations, root-cause analyses, and corrective action plans.
Technical Oversight
Review SCADA data, performance KPIs, and fault trends to identify and resolve operational issues.
Coordinate high-voltage switching, equipment isolation, and LOTO procedures.
Manage vendors and contractors for specialized services (inverter OEMs, vegetation management, HV services, etc.).
Financial & Administrative Management
Manage regional O&M budget, including labor, materials, spare parts, and subcontractors.
Oversee procurement for maintenance materials and critical spares inventory.
Provide periodic reports on fleet performance, outages, maintenance activities, and cost tracking.
Stakeholder Management
Serve as primary regional point of contact for asset owners, engineering teams, utilities, and internal leadership.
Support warranty claims, contract interpretation, and coordination with asset management teams.
Qualifications
Bachelor's degree in engineering, renewable energy, or related field preferred; equivalent experience considered.
5+ years of O&M or operations experience in utility-scale solar, power generation, or high-voltage electrical systems.
2+ years of leadership or supervisory experience.
Strong understanding of PV systems, inverters, trackers, and HV substations.
Demonstrated ability to manage budgets, teams, and contractors across multiple sites.
Proficiency with CMMS platforms, SCADA systems, and performance analytics tools.
Valid driver's license and willingness to travel within the region.
$85k-143k yearly est. 2d ago
Operations Manager
Synergy Staffing
Operations director job in Broadview, IL
The successful candidate will be a hands-on leader that brings the functional departments together within the company to achieve our strategic and customer service goals. This position will oversee the entire organization and be a peer to leaders of other companies within the steel group. You will direct and coordinate activities of the organization to obtain optimum efficiency and maximize profits. This role will have companywide support and work closely with dedicated team members, who will give their all to ensure that the customer's needs are being met. The current President of over 30 years is retiring allowing for a training period to facilitate success.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Must be hands on and willing to solve bottlenecks by being hands on and develop and execute plans to reduce or prevent bottlenecks in the future.
Plans, develops and implements organization policies and goals to improve the overall performance of the company.
Manages the KPI's and Continuous Improvement Process.
Works closely with the Manufacturing Manager to improve manufacturing operations, product design and driving production goals.
Have a working knowledge of the fit/form and function of how our products are used in the industry.
Develops and monitors performance and efficiency metrics, identifying areas for improvement and reporting results to the Steel Segment CEO.
Contributing to sales innovations, strategic business development, and the profitability of the company as determined by the company's strategic goals.
Oversee and work closely with the national Sales Manager and participate in sales as needed.
Works with the company's ERP and Network Administrator to streamline information flow and highlight opportunities.
Make recommendations/present proposals to the best way to spend available capital to the Steel Segment CEO.
Review and negotiate customer and/or vendor contracts/agreements.
Help promote a company culture that encourages top performance, high morale, accountability, and empowerment amongst decision makers.
Oversight of all Supply Chain activities. Maintain proper on-hand quantities of all raw material, purchased items, and finished goods so they are available for manufacturing, assembly and/or sale. Works with vendors at a high level to achieve the best price, service, and quality.
Track changes in the market, new product developments or processes.
Demonstrate the ability to conduct cost analysis and identify areas of potential improvement and leveraging of best practices including make v. buy analysis.
Oversee compliance maintenance to ISO9001 standard.
Oversight of all project engineering and product design including new and existing products.
PRESIDENT REQUIREMENTS:
Bachelor's degree in business, operations management, engineering, or related field.
8 or more years' experience in a related management position required.
Two to three years related experience and/or training in network, telecom installation industry is ideal but not required.
Preferred experience with Solidworks software.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Understanding of CNC production
Understanding of financial management and budgeting, including profit and loss, balance sheet and cash-flow management.
Strong communication, interpersonal, public speaking, and leadership skills.
An innovative and motivational mentality.
Excellent management, decision-making, and problem-solving skills.
Valid driver's license.
Ability to visit customers and suppliers throughout North America and occasional visits to other Steel Group Companies as needed (Overall overnight travel is less than 10% of the time)
Experienced with Microsoft Package and ERP systems.
SUPERVISORY RESPONSIBILITIES:
Manages individuals who supervise employees in Production, Shift Supervision, Engineering, Shipping, Warehousing and Administration. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor's Degree required with an engineering, strategy, operational management focus preferred. Has successfully managed in a manufacturing and warehousing environment and has shown an ability to continually improve processes and methods. Advanced degree preferred but not required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and understand English fluently. Bi-Lingual in Spanish is preferred but not required.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Knowledge of fractions and decimal equivalents required.
COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of ERP software; Database software; Internet software; Inventory software; Manufacturing software; Order Processing systems; Project Management software; Spreadsheet software and Word Processing software.
REASONING ABILITY:
To define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a valid Driver's License. Ability to obtain a US Passport.
OTHER QUALIFICATIONS:
Must be willing to travel occasionally including overseas travel.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Areas in this facility contain electromagnetic radiation that may interfere with the operation of implanted defibrillators, pacemakers or other medical devices.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem solving - Identifies and resolves problems in a timely manner.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; keeps others adequately informed.
Teamwork - Able to build morale and group commitments to goals and objectives.
Team Leadership - Ensures progress toward goals.
Change Management - Communicates changes effectively.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; provides regular performance feedback; improves processes, products and services.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Business Acumen - Displays orientation to profitability; demonstrates knowledge of market and competition.
Recruitment & Staffing - Analyzes and forecasts staffing needs.
Ethics - Keeps commitments.
Planning/Organizing - Prioritizes and plans work activities; organizes or schedules other people and their tasks.
$62k-102k yearly est. 1d ago
Operations Manager
Ebco Inc. 4.1
Operations director job in Elgin, IL
About Ebco
Ebco is a global leader in engineered rubber products, providing innovative solutions to Fortune 500 companies across various industries. Headquartered in Elgin, Illinois, with facilities worldwide, we are expanding our quality team to support our growing business.
Job Overview
The Operations Manager is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. The Operations Manager will ensure safe and efficient operations at Ebco's Elgin, Illinois location. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
Essential Functions
This job will be expected to complete the following functions. This is not an all-inclusive list. This job may be assigned other functions or tasks. This is meant to be a general description of the most essential functions only.
Plans and organizes daily activities related to warehouse and quality operations.
Measures productivity by analyzing performance data, financial data, and activity reports.
Coordinates with other support departments such as human resources, finance, and logistics to ensure successful operations.
Oversees the daily operations including: quality assurance, warehouse, and invoicing functions.
Determines labor needs to meet production goals.
Assists with budget preparation for operations unit.
Assists with, or prepares and updates, organizations operations manual and policies.
Participate in Management Review.
Identify and log opportunities for improvement.
Initiate corrective action for any products or processes affecting customers.
Other duties as assigned.
Requirements
Bachelor's degree in engineering, Business Management, Business Administration, or related field required; M.B.A. preferred.
5+ Years of prior experience in Operations Management required.
Excellent managerial and supervisory skills.
Extensive knowledge of operations and production management.
Ability to interpret financial data as needed to set production goals.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite or similar software.
Strong Understanding of Global Supply Chain, including ocean and air shipments.
$60k-103k yearly est. 3d ago
Director Asset Management
N/A 4.5
Operations director job in Chicago, IL
SPECIFICATION
DIRECTOR - ASSET MANAGEMENT
Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
CLIENT DESCRIPTION
Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management.
The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Based in Chicago and reporting to the separate account portfolio managers, the Director will have
responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States.
Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets
Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management
Aggressively and proactively predict and respond to dynamic market conditions
Oversee the budget process for all assets under their management
Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets
Monitor the overall performance of assigned properties against plan and budget
Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements
Provide high quality lender and investor reporting
Support the execution of acquisitions, financings, and refinancings as required
Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results
Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans
QUALIFICATIONS, SKILLS AND EXPERIENCE
Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics:
Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties
Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives
Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential
Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents
Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship
Managing and holding accountable regional partner relationships at both the development and operating levels is key
Be conversant with industry trends and competitor firms
A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure
Strong computer skills including Excel, Word, and ARGUS
Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner
Excellent oral and written communication skills
Unquestionable integrity and a strong work ethic
A bachelor's degree is required
COMPENSATION
The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School St., Suite 301
Boston, MA 02108
**************************
Hillary H. Shine, Principal Kelsey E. Shine, Director
Cell ************** Cell **************
****************************** *****************************
Chandlee N. Gustafson, Associate
Cell **************
*******************************
$240k-280k yearly 2d ago
Short Term Rentals Operations Manager
Adresa
Operations director job in Chicago, IL
ADRESA is a Chicago-based short-term rental investment and management company. We are seeking an Operations Manager to oversee and scale day-to-day operations across our growing portfolio of short-term rental properties.
This role is responsible for ensuring smooth execution across cleaning, maintenance, quality control, guest readiness, and building operations. The Operations Manager will work closely with field teams, vendors, and leadership to maintain high service standards, strong operational controls, and consistent performance as the portfolio grows.
The ideal candidate is highly organized, process-driven, and comfortable managing multiple moving parts. Experience in short-term rentals, hospitality, property management, or facilities operations is strongly preferred.
Key Responsibilities
Portfolio Operations
Own full operational performance across all buildings and STR units
Build and scale operating systems across cleaning, maintenance, guest support, security, and supply chain
Develop and enforce SOPs, workflows, and escalation paths
Implement KPIs for cleaners, maintenance techs, QC managers, and concierges
Lead weekly operations reviews and report performance to leadership
Building & Facilities Management
Serve as point person for building-level issues including HVAC, plumbing, electrical, elevators, and access control.
Manage preventative maintenance schedules and oversee unit upgrades and resets
Logistics & Workforce Coordination
Own daily operational scheduling: check-ins, check-outs, cleanings, maintenance, inspections, and special projects
Ensure proper staffing coverage and on-time execution
Anticipate high-volume periods and proactively allocate labor
Streamline coordination between cleaning, maintenance, QC, and concierge teams
Guest Experience
Uphold ADRESA's premium hospitality standards across all units
Support concierge and CSR teams with escalated on-site guest issues
Enforce house rules, noise policies, and security protocols
Coordinate with overnight monitoring and security partners
Vendor & Team Management
Recruit, onboard, and manage cleaners, maintenance techs, contractors, and vendors
Negotiate pricing, manage contracts, and hold vendors accountable to quality and timelines
Oversee procurement and inventory for linens, amenities, supplies, and furniture
Maintain cost discipline without sacrificing service standards
Systems & Data
Manage operational platforms including Hostaway, PriceLabs, Breezeway, Google Suite, and reporting tools
Ensure accuracy across listings, calendars, automations, and communications
Build dashboards and reporting to track performance, margins, and workflow efficiency
Lead adoption of tools and integrations to support scale
Growth & Expansion
Support onboarding of new buildings, units, and renovation projects
Create launch playbooks including staffing, SOPs, and supply setups
Identify inefficiencies and drive margin and process improvements
Partner directly with ownership on operations strategy and scaling roadmap
Qualifications
2+ years of experience running multi-unit operations, ideally in short-term rentals, hospitality, or property management
Proven ability to manage complex operations with high accuracy and minimal oversight
Strong leadership, communication, and decision-making skills
Comfortable operating in a fast-growing, evolving environment
Tech-savvy with experience using PMS platforms, scheduling tools, and reporting dashboards
Flexible schedule with the ability to respond quickly to high-priority operational issues
Why Join ADRESA
Competitive USD compensation with commission incentives.
Opportunity to be at the forefront of a fast-growing STR investment platform.
Clear path to growth into a senior or partnerships role as the company expands.
$62k-102k yearly est. 2d ago
Sr. Director of Compliance and Privacy
Solution Partners, Inc.
Operations director job in Chicago, IL
Job Title: Sr. Director of Compliance and Privacy
We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency.
About the Role:
Oversee privacy programs, including HIPAA and GDPR compliance
Lead cross-functional teams to investigate and resolve privacy incidents
Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board
Serve as a subject matter expert for government program compliance, including Medicare Part D
Develop and lead a high-performing compliance and privacy team
Responsibilities:
Privacy Program Leadership: Oversee privacy programs and lead incident response efforts
Corporate Compliance Oversight: Manage compliance programs and address compliance issues
Government Programs Compliance: Serve as a subject matter expert and chair compliance committees
Team Leadership: Develop and lead a high-performing team
Systemwide Engagement: Promote best practices and coordinate incident response efforts
Training & Education: Oversee compliance and ethics training programs
Requirements:
Master's Degree in Law
12+ years of experience in healthcare compliance and privacy
Proven ability to lead teams and drive organizational change
Deep understanding of healthcare compliance, privacy program administration, and data security technologies
Excellent analytical and communication skills
Preferred Certifications:
Licensed Attorney
Professional, Academy for Health Care Management (PAHM)
Certified Information Privacy Professional (CIPP)
What Our Client Offer:
Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization
Collaborative and inclusive work environment
Professional growth and development opportunities
If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!
$120k-175k yearly est. 1d ago
Operations Manager
Sabin 4.1
Operations director job in Chicago, IL
Job Title: Operations Manager
About Us:
SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development.
About Your Role at SABIN:
The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company.
What You'll Do:
Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions.
ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management.
Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time.
Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Desired Qualifications:
Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered.
Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role.
Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs.
Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success.
Desired Characteristics:
Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness.
Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability.
Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning.
Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team.
Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator.
Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best.
Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative.
Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates.
Team sports experience and experience in losing / hardship is a strong plus.
Our Commitment to You:
We offer competitive pay and benefits, and the space to do great work.
SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us.
We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another.
Why Join Us?
This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours.
To learn more about SABIN and our products, please visit SABIN.DESIGN
$51k-88k yearly est. 3d ago
Assistant Operating Director
Cornerstone Caregiving
Operations director job in Orland Park, IL
Orland Park, Illinois | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant OperatingDirector (AOD), a key leadership role and the OperatingDirector's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the OperatingDirector is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
Bachelor's (Preferred)
Experience:
Leadership: 2 years (Preferred)
Schedule management: 2 years (Preferred)
Hiring: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Orland Park, Illinois
Work Location: In person
$55k yearly 3d ago
Area Operations and Sales Manager
Grace Management, Inc. 4.5
Operations director job in Chicago, IL
Inspire Wellness and Connection in Chicago!
Grace Management, Inc. is seeking an energetic and compassionate Area Operations and Sales Manager to support premier communities in Chicago, IL.
At Grace Management, we believe
“It's not like home. It is home.”
With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections.
The Area Operations and Sales Manager position reports to the Regional Director of Operations with a dotted line to the Regional Director of Sales. The AOSM provides direction and oversight for the Operation and Sales functions of multiple communities within the Grace Management, Inc portfolio. This position will primarily focus on projects in Chicago and as directed or identified by the Regional Director of Operations, ensuring alignment with organizational goals and priorities. This position must have the ability to influence, lead and coach Executive Directors and Sales Leaders in the communities they are supporting. An AOSM must possess excellent time management skills as well as be self-directed and resourceful.
Essential Functions
• Guide, lead, and coach Executive Directors to ensure operations standards for effective service delivery, quality, cost control, and safety are met.
• Guide, develop, coach, and support Sales Leaders to achieve high occupancy and revenue targets
• Direct implementation and execution of company policies and procedures throughout the portfolio; supporting and reaffirming the Executive Directors ability to make a positive difference in the lives of our team members and residents.
• Recruit, train, develop, and assess the performance of highly motivated and effective Executive Directors and Sales Leaders.
• Oversee community operations; Perform site visits; Ensure that National programs are being implemented and utilized to their fullest potential; Strategize to take communities to the next level and work with regional and corporate team members to ensure the community is exceeding expectations.
• In collaboration with senior Grace Management Leadership, initiate, coordinate, organize, and execute new community transition and onboarding guides and Grace Management, Inc. cultural and process standards.
• Create, implement, and monitor goals related to revenue, census, turnover, operational expenses, labor management, and overall performance results in the region and assist Executive Directors to implement corrective measures to address/resolve variances.
• Supports lease-up opportunities by focusing on essential tasks to drive occupancy. Actively engages in strategies and actions that contribute to achieving and maintaining full occupancy, ensuring all necessary tasks are efficiently completed to support leasing efforts.
• Work proactively with community Sales Directors and Executive Directors in anticipating sales and marketing challenges and collaborating on the development and implementation of solutions.
• Communicate clear expectations for sales performance, including KPI's.
• Assist community in the development and execution of Strategic Sales and Marketing Semi-Annual Plans.
• Report key findings of systemwide CRM reporting; identify solutions and interventions; be responsible for follow up, action plans and measurement of improvement.
• Identify trends and interact with the operations and sales team to develop and monitor action plans, leadership and development, resident relations, and safety.
• Develop, implement, and track annual sales, operating and capital budgets.
• Establish a thorough, working knowledge of base rates and care costs within assigned communities and determine changes as warranted.
• Ensure that each community maintains compliance with all local, state, and federal regulations.
• Participate in state associations and regulatory agencies.
• Manage and report all essential legal issues and take appropriate action to ensure the company complies with applicable laws and regulations.
• Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies.
• Build strong relationships with Executive Directors, Sales Directors, and Regional Directors.
• Act on constructive feedback by listening to supervisor, customers, and associates and use it to improve performance.
• Maintain resident, associate, and community confidentiality.
• Demonstrate positive attitude and ability to work well with all people.
• Promote positive work environment that emphasizes teamwork.
• Comply with deadlines as outlined by Regional Directors.
• Understand processes, reports, and tools available.
Knowledge, Skills, Abilities, and Experience
• Bachelor's degree in business, health-related field, or hospitality; master's degree preferred.
• Demonstrated 5-10 years of healthcare management experience, including at least five years of recent executive director and/or administrator job experience.
• Prior experience in a regional role and/or with multiple building responsibilities preferred; Experience in managing various disciplines while ensuring adherence to federal, state, and corporate standards is required.
• Experience in assisted living and memory care strongly preferred.
• Knowledge of financial management skills and familiarity with business principles and practices.
• Must hold or qualify for state license required to operate an Assisted Living Community; Nursing Home, or comparable service facility.
• Active / valid driver's license required for travel.
• Must possess proven track record in leading, training, and coaching professionals in achieving census and financial goals.
• Must be proficient in Microsoft Word, Excel and CRM database systems.
• Must follow the Grace Management, Inc. policies and procedure manuals and associate handbook.
$35k-47k yearly est. 2d ago
Operations Manager
Accurate Personnel
Operations director job in Elgin, IL
Job Title: Operations Manager
Pay: $90-115k
We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved.
Key Responsibilities:
Leadership & Team Development
Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments
Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals.
Recruit, onboard, and train new team members in alignment with company standards and safety protocols.
Organize quarterly team-building events to promote culture and engagement.
Operational Excellence
Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams.
Ensure coordination between office and field teams to maintain project flow, efficiency, and quality.
Review and refine operational processes to improve scheduling, workflow, and communication between departments.
Monitor key metrics and ensure operational targets are achieved
Ensure company Core Values are consistently practiced and integrated into daily operations.
Project & Financial Oversight
Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making.
Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities.
Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value.
Identify cost-saving opportunities and manage operational budgets to improve margins.
Support development of fair and motivating compensation and bonus structures for field and office staff.
Compliance & Documentation
Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements.
Oversee accurate and timely timecard processes to improve payroll accuracy.
Ensure incident/loss reports are filed promptly and follow-up actions are taken.
Maintain compliance with all safety standards, OSHA requirements, and industry regulations.
Continuous Improvement & Innovation
Champion the company's move toward paperless operations and improved digital workflows.
Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks.
Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput.
Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge.
Continuously seek ways to improve service quality, team performance, and operational effectiveness.
Qualifications & Skills:
Bachelor's degree in Business, Construction Management, or related field preferred.
5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry.
Proven ability to manage multiple teams, projects, and priorities simultaneously.
Strong understanding of estimating, project cost control, and production workflows.
Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients.
Proficiency with Microsoft Office, project management tools, and ERP systems.
High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability.
Commitment to continuous learning, improvement, and operational excellence.
Core Competencies:
Strategic and critical thinker
Strong communicator and collaborator
Field-to-office operational leader
Team builder and mentor
Results and accountability-driven
Continuous improvement mindset
ABOUT ACCURATE PERSONNEL:
Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
$90k-115k yearly 3d ago
Contents Division Manager
Excel Restoration Services
Operations director job in Elk Grove Village, IL
About Us:
Excel Restoration is a leading restoration and disaster recovery company specializing in water mitigation, fire damage restoration, mold remediation, and reconstruction services. With a strong reputation for quality work and responsive service, we are committed to helping homeowners and businesses recover quickly and safely.
Position Overview
Excel Restoration is seeking an experienced Contents Division Manager to lead and scale our personal property restoration operations. This role is fully accountable for the operational, financial, and quality performance of the Contents Division-from initial site response and estimating through cleaning, storage, and final contents return. This is a leadership position for a hands-on professional who understands contents restoration at a granular level and can drive results while maintaining strict compliance, documentation, and service quality.
Key Responsibilities
I. Leadership & Operational Management
Division Ownership: Lead all aspects of the Contents Division, including assessment, inventory, packing, cleaning, storage, and return of contents.
Process Optimization: Streamline workflows and systems to improve efficiency, accuracy, and turnaround times.
Inventory & Storage Control: Maintain precise inventory control for contents vaults, storage facilities, and field equipment to ensure zero loss and maximum utilization.
Team Leadership: Manage, train, and mentor contents technicians, temporary labor, and specialty subcontractors while enforcing quality and safety standards.
Emergency Response: Support emergency and large-loss responses with rapid mobilization and effective execution.
Safety & Compliance: Enforce OSHA, IICRC, EPA, and company safety standards at all times.
II. Financial Performance & Estimating
Revenue & Margin Accountability: Direct responsibility for achieving monthly revenue and gross margin targets for the Contents Division.
Estimating & Scoping: Perform onsite inspections (fire, water, smoke, mold) and create accurate contents estimates using Xactimate
Insurance & Client Coordination: Serve as the primary point of contact for insurance adjusters and clients-negotiating scopes, defending pricing, and ensuring claim alignment.
Documentation & Reporting: Maintain thorough documentation including inventories, photos, reports, and tracking systems required for insurance and internal reporting.
Qualifications
Required Experience & Knowledge
Experience: 3-5 years of direct experience in contents restoration, contents estimating, or supervisory roles within the restoration industry.
Education: High School Diploma required; Associate or Bachelor's Degree preferred.
Estimating Software: Proven proficiency with Xactimate or similar restoration estimating platforms.
Technical Expertise: Strong understanding of contents handling, restoration techniques, hazardous materials, and insurance claim processes.
Certifications: Willingness to maintain and pursue relevant IICRC and Xactimate certifications. Leadership & Physical Requirements
Leadership Skills: Strong communication, organization, and negotiation skills with the ability to lead crews effectively.
Mobility: Valid driver's license with a clean driving record; regional travel required.
Physical Ability: Must meet medical clearance for respiratory protection and be able to: Lift and carry up to 50 lbs Work in confined spaces, on stairs, and in varied jobsite environments Adhere strictly to PPE and safety protocols
Compensation & Benefits
Competitive Salary: $80,000 to $90,000 per year + Bonus
Growth opportunities and ongoing training
Supportive team environment
Use of company vehicle and equipment
Commitment to employee development and safety
$80k-90k yearly 1d ago
Director, Audit- Global Payment Network
Capital One 4.7
Operations director job in Chicago, IL
Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise.
We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution.
Responsibilities:
Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities.
Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations.
Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management.
Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams.
Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality.
Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables.
Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role.
Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment.
Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business.
Deliver appropriate, succinct and organized information, tailoring communication style to audience.
Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines.
Here's what we're looking for in an ideal leader:
You are a critical thinker who seeks to understand the business and its control environment.
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You prioritize achievement of the team's collective goals.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Travel Expectations:
The associate will be expected to travel an average of 10-15% of the time.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting.
Basic Qualifications:
Bachelor's Degree or military experience
At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry
At least 5 years of people management experience
At least 3 years of experience managing audit engagements
Preferred Qualifications:
Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration
5+ years of experience leading audits and performing the auditor-in-charge role
5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations
2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments.
2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience.
Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical
Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical
McLean, VA: $263,900 - $301,200 for Director, Cyber Technical
New York, NY: $287,800 - $328,500 for Director, Cyber Technical
Plano, TX: $239,900 - $273,800 for Director, Cyber Technical
Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical
Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
$85k-102k yearly est. 2h ago
Director, CRM Operations & Martech
The Aspen Group 4.0
Operations director job in Chicago, IL
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Director, CRM Operations & Martech.
Position Overview
Reporting to the VP of CRM, the Director, CRM Operations will lead the vision, strategy, and roadmap for CRM, CDP, and marketing automation platforms. This role will drive innovation in personalization and customer engagement, building scalable, data-driven journeys that deliver both immediate business impact and long-term value.
This role will also optimize and streamline our digital marketing processes, technology, and data-driven initiatives. This role is responsible for ensuring the efficiency of campaign execution, enhancing marketing technology stack capabilities, and driving data integrity and compliance. The ideal candidate is process-driven, analytical, and experienced in managing marketing automation, operations, and cross-functional collaboration.
Partnering with cross-functional teams, this leader will shape the future of how we connect with customers across the entire experience - transforming data into meaningful engagement at scale.
Key Responsibilities
Product Strategy & Ownership
Define and communicate the personalization vision, strategy, priorities, and KPIs
Lead CRM and personalized campaign execution with cross-functiona
Evaluate and integrate Martech platforms to scale customer engagement.
Deliver top activation use cases such as advanced segmentation, lead enrichment, and journey orchestration.
Strategic & Analytical Leadership
Link tactical execution to enterprise business strategies.
Use data to measure performance, optimize campaigns, and drive improvements.
Identify problems, create scalable solutions, and optimize operational processes.
Champion continuous improvement and stay ahead of industry trends.
Customer Journey & Personalization
Translate journey insights into digital tools that improve targeting, relevance, and conversion.
Leverage AI, customer profiling, and computed traits to enrich CRM/CDP models and boost ROI.
Deliver personalized use cases like real-time content, contractor training, and behavioral tracking.
Manage relationships with external vendors and agencies supporting digital marketing efforts
Background in customer journey mapping or omni-channel orchestration
Data Activation & Optimization
Drive adoption of a unified customer profile across all touchpoints (Web, Call Center, CRM, Email, AZEKNow, etc.)
Oversee platform implementation and evolution.
Monitor KPIs including conversion, lead quality, campaign performance, and engagement across channels.
Leadership & Collaboration
Lead cross-functional teams in a matrixed environment to deliver measurable outcomes.
Build strong partnerships across marketing, product, IT, and analytics.
Foster a culture of innovation, agility, and customer-centricity.
Compliance & Best Practices
Ensure marketing campaigns comply with data privacy laws and industry regulations.
Maintain deliverability best practices for email and messaging platforms
Stay up to date on digital marketing trends and best practices, ensuring the team remains innovative and competitive
Act as the key liaison between marketing, IT, analytics, and product teams to ensure alignment on business objectives.
Work CRM Channel teams with creative, content, and digital teams to streamline asset creation and campaign execution.
Partner with sales and customer support teams to align marketing initiatives with customer needs.
Qualifications
10+ years in digital product management with deep expertise in CRM, CDP, or Martech platforms
Hands-on experience with Salesforce, CDPs (Datacloud preferred), and automation tools
Proven track record driving personalization, segmentation, and data-driven marketing at scale
Knowledge of data privacy, consent management, and compliance (GDPR, CCPA, HIPAA)
Strong ability to turn technical architecture and customer insights into scalable business solutions.
Demonstrated success leading cross-functional teams and delivering measurable results.
Entrepreneurial mindset with strong problem-solving and innovation skills
Excellent analytical, communication, and collaboration skills
If you are an applicant residing in California, please view our privacy policy here:
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Salary: Annual pay range: $150,000 - $180,000, plus bonus/incentives
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
$150k-180k yearly Auto-Apply 60d+ ago
Director of Contract Manufacturing Operations
Evolv Technologies Holdings
Operations director job in Chicago, IL
The Elevator Pitch
Imagine the world you can help us build-one that leverages cutting-edge technology and innovative thinking to realize our vision of safer places to live, work, learn, and play. We are looking for a few more great minds to join our team as we continue to grow the world's leading AI-enabled weapons detection company.
If you join Evolv in this newly created position as our Director of Contract Manufacturing Operations, you will lead our outsourced manufacturing strategy and execution. You will work cross-functionally to ensure our contract manufacturing partners deliver high-quality products on time and at scale. As Evolv's manufacturing operations lead, you will drive operational excellence, supplier performance, and production readiness while building a scalable manufacturing infrastructure.
What does success in the role look like?
Execute and manage Evolv's contract manufacturing strategy that supports scalability and cost-effectiveness. Specific responsibilities include product cost, manufacturing variances, inventory management,
Within the first 30 days you will:
Establish relationships with key internal stakeholders (Engineering, Quality, Supply Chain, Finance, Legal) and contract manufacturing partners.
Conduct a comprehensive assessment of current outsourced manufacturing operations, identifying immediate risks and opportunities.
Define initial KPIs for supplier performance, production efficiency, and cost metrics.
Begin development of a scalable manufacturing operations roadmap aligned with company growth goals.
Gain proficiency in internal systems including Salesforce, Arena PLM, and NetSuite.
Within 90 days you will:
Implement a supplier performance dashboard with real-time metrics (e.g., on-time delivery rate, defect rate, throughput).
Launch a pilot continuous improvement initiative with at least one contract manufacturer, targeting a 5-10% efficiency gain.
Finalize and begin executing a cost-down strategy with measurable targets (e.g., reduce product cost by 3-5% over 6 months).
Align production planning processes with demand forecasts to ensure 95%+ production continuity.
Establish a cross-functional cadence for reporting operational performance to executive leadership.
Within the first 12 months you will:
Achieve a sustained 98%+ on-time delivery rate across all contract manufacturing partners.
Reduce manufacturing variances and inventory discrepancies by at least 15% through process optimization.
Fully integrate manufacturing operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility.
Build and lead a high-performing team (production planning, test engineering, repair/refurbishment) with clear roles and development plans.
Launch a formal risk management program that proactively mitigates production disruptions, with quarterly risk assessments.
Support at least one successful new product introduction with a seamless production ramp-up and zero major delays.
Deliver quarterly executive reports with actionable insights and progress against strategic manufacturing goals.
The Work: What type of work will you be doing?
As Evolv's first Contract Manufacturing Operations lead, you will have the opportunity to define and build the outsourced manufacturing function from the ground up. This role is both strategic and hands-on, requiring a balance of long-term planning and day-to-day execution.
Strategic & Operational Leadership
Develop and execute a scalable outsourced manufacturing strategy aligned with company growth.
Lead cross-functional initiatives to improve supplier performance and production readiness.
Translate business goals into actionable manufacturing roadmaps and KPIs.
Balance long-term strategic planning with hands-on operational execution. Work closely with internal stakeholders to forecast demand and ensure production continuity.
Data-Driven Decision Making
Define and monitor supplier performance metrics such as on-time delivery, defect rates, and throughput.
Analyze production data to identify trends, inefficiencies, and cost-saving opportunities.
Align production planning with demand forecasts to ensure 95%+ production continuity.
Use dashboards and reporting tools to communicate performance insights to executive leadership.
Technical & Systems Proficiency
Gain proficiency and integrate operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility.
Apply lean manufacturing and Six Sigma principles to reduce variances and optimize processes.
Support new product introductions with seamless production ramp-up and zero major delays.
Ensure compliance with contractual and regulatory requirements in manufacturing operations.
Supplier & Partner Management
Manage top-tier contract manufacturers to meet contractual obligations and performance standards.
Launch and oversee continuous improvement initiatives targeting 5-10% efficiency gains.
Develop and execute cost-down strategies to reduce product costs by 3-5% over six months.
Conduct quarterly risk assessments and implement mitigation plans to prevent production disruptions.
Compensation and Transparency Statement
The base salary range for this full-time position is $160,000- $200,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location.
In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request.
During the hiring process, your recruiter will share:
The specific salary range for your preferred location
A general overview of our benefits and equity offerings
Insights into how compensation decisions are made, including factors that influence starting pay
We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.
What is leadership like for this role?
The Director of Contract Manufacturing Operations will report to Evolv's Head of Supply Chain and Procurement. The initial focus will be on building a robust outsourced manufacturing infrastructure to support rapid growth and innovation. As the company scales, the operations team may expand to include program managers, production planners, and manufacturing engineers. We offer a collaborative, mission-driven environment where innovation thrives, careers grow, and every employee plays a vital role in protecting lives through technology.
Where is the role located?
Our ideal candidate for this role is located in the Midwest near Chicago, IL. There is approximately 20% anticipated domestic travel required for supplier visits.
Benefits
At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:
Do the right thing, always;
Put people first'
Own it;
Win together; and continue to
Be bold, stay curious.
Our Benefits Include:
Equity as part of your total compensation package
Medical, dental, and vision insurance
Health Savings Account (HSA)
A 401(k) plan (and 2% company match)
Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
Quarterly stipend for perks and benefits that matter most to you
Tuition reimbursement to support your ongoing learning and development
Subscription to Calm
Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.
Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************.
Evolv participates in E-verify for all employees after the completion of Form I-9.
$160k-200k yearly Auto-Apply 60d+ ago
Director of Contract Manufacturing Operations
Evolv Technologies Inc.
Operations director job in Chicago, IL
Job DescriptionThe Elevator Pitch
Imagine the world you can help us build-one that leverages cutting-edge technology and innovative thinking to realize our vision of safer places to live, work, learn, and play. We are looking for a few more great minds to join our team as we continue to grow the world's leading AI-enabled weapons detection company.
If you join Evolv in this newly created position as our Director of Contract Manufacturing Operations, you will lead our outsourced manufacturing strategy and execution. You will work cross-functionally to ensure our contract manufacturing partners deliver high-quality products on time and at scale. As Evolv's manufacturing operations lead, you will drive operational excellence, supplier performance, and production readiness while building a scalable manufacturing infrastructure.
What does success in the role look like?
Execute and manage Evolv's contract manufacturing strategy that supports scalability and cost-effectiveness. Specific responsibilities include product cost, manufacturing variances, inventory management,
Within the first 30 days you will:
Establish relationships with key internal stakeholders (Engineering, Quality, Supply Chain, Finance, Legal) and contract manufacturing partners.
Conduct a comprehensive assessment of current outsourced manufacturing operations, identifying immediate risks and opportunities.
Define initial KPIs for supplier performance, production efficiency, and cost metrics.
Begin development of a scalable manufacturing operations roadmap aligned with company growth goals.
Gain proficiency in internal systems including Salesforce, Arena PLM, and NetSuite.
Within 90 days you will:
Implement a supplier performance dashboard with real-time metrics (e.g., on-time delivery rate, defect rate, throughput).
Launch a pilot continuous improvement initiative with at least one contract manufacturer, targeting a 5-10% efficiency gain.
Finalize and begin executing a cost-down strategy with measurable targets (e.g., reduce product cost by 3-5% over 6 months).
Align production planning processes with demand forecasts to ensure 95%+ production continuity.
Establish a cross-functional cadence for reporting operational performance to executive leadership.
Within the first 12 months you will:
Achieve a sustained 98%+ on-time delivery rate across all contract manufacturing partners.
Reduce manufacturing variances and inventory discrepancies by at least 15% through process optimization.
Fully integrate manufacturing operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility.
Build and lead a high-performing team (production planning, test engineering, repair/refurbishment) with clear roles and development plans.
Launch a formal risk management program that proactively mitigates production disruptions, with quarterly risk assessments.
Support at least one successful new product introduction with a seamless production ramp-up and zero major delays.
Deliver quarterly executive reports with actionable insights and progress against strategic manufacturing goals.
The Work: What type of work will you be doing?
As Evolv's first Contract Manufacturing Operations lead, you will have the opportunity to define and build the outsourced manufacturing function from the ground up. This role is both strategic and hands-on, requiring a balance of long-term planning and day-to-day execution.
Strategic & Operational Leadership
Develop and execute a scalable outsourced manufacturing strategy aligned with company growth.
Lead cross-functional initiatives to improve supplier performance and production readiness.
Translate business goals into actionable manufacturing roadmaps and KPIs.
Balance long-term strategic planning with hands-on operational execution. Work closely with internal stakeholders to forecast demand and ensure production continuity.
Data-Driven Decision Making
Define and monitor supplier performance metrics such as on-time delivery, defect rates, and throughput.
Analyze production data to identify trends, inefficiencies, and cost-saving opportunities.
Align production planning with demand forecasts to ensure 95%+ production continuity.
Use dashboards and reporting tools to communicate performance insights to executive leadership.
Technical & Systems Proficiency
Gain proficiency and integrate operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility.
Apply lean manufacturing and Six Sigma principles to reduce variances and optimize processes.
Support new product introductions with seamless production ramp-up and zero major delays.
Ensure compliance with contractual and regulatory requirements in manufacturing operations.
Supplier & Partner Management
Manage top-tier contract manufacturers to meet contractual obligations and performance standards.
Launch and oversee continuous improvement initiatives targeting 5-10% efficiency gains.
Develop and execute cost-down strategies to reduce product costs by 3-5% over six months.
Conduct quarterly risk assessments and implement mitigation plans to prevent production disruptions.
Compensation and Transparency Statement
The base salary range for this full-time position is $160,000- $200,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location.
In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request.
During the hiring process, your recruiter will share:
The specific salary range for your preferred location
A general overview of our benefits and equity offerings
Insights into how compensation decisions are made, including factors that influence starting pay
We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.
What is leadership like for this role?
The Director of Contract Manufacturing Operations will report to Evolv's Head of Supply Chain and Procurement. The initial focus will be on building a robust outsourced manufacturing infrastructure to support rapid growth and innovation. As the company scales, the operations team may expand to include program managers, production planners, and manufacturing engineers. We offer a collaborative, mission-driven environment where innovation thrives, careers grow, and every employee plays a vital role in protecting lives through technology.
Where is the role located?
Our ideal candidate for this role is located in the Midwest near Chicago, IL. There is approximately 20% anticipated domestic travel required for supplier visits.
Benefits
At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:
Do the right thing, always;
Put people first'
Own it;
Win together; and continue to
Be bold, stay curious.
Our Benefits Include:
Equity as part of your total compensation package
Medical, dental, and vision insurance
Health Savings Account (HSA)
A 401(k) plan (and 2% company match)
Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
Quarterly stipend for perks and benefits that matter most to you
Tuition reimbursement to support your ongoing learning and development
Subscription to Calm
Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.
Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************.
Evolv participates in E-verify for all employees after the completion of Form I-9.
How much does an operations director earn in Northlake, IL?
The average operations director in Northlake, IL earns between $56,000 and $172,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Northlake, IL
$98,000
What are the biggest employers of Operations Directors in Northlake, IL?
The biggest employers of Operations Directors in Northlake, IL are: