Senior Freight Operations Manager
Operations director job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
Director - Healthcare Operations
Operations director job in Irvine, CA
Requirements
Required
10-15 years in clinic operations, physician services, or multi-site practice management
Strong hands-on experience with Billing/RCM (even if RCM was managed by a separate team)
Experience scaling multi-location clinical operations
Deep knowledge of credentialing, compliance, and clinical documentation workflows
Proven leadership of distributed and/or overseas teams
EMR/EHR proficiency and comfort with tech-enabled operations
Track record of building operational systems, workflows, and SOPs
Experience owning or contributing to operational P&L
Preferred
Experience in assisted living, senior care, or multi-specialty environments
Experience opening or operationalizing physical clinic sites
Familiarity with AI-enabled tools and workflow automation
Experience training, onboarding, or enabling providers
Head of Technical Operations and Client Implementation
Operations director job in Irvine, CA
Tenant Inc. - Newport Beach, California, United States (On-site)
Are you ready to join one of Orange County's most exciting tech startups? At Tenant Inc., we're not just building software, we're revolutionizing the self-storage industry with our innovative, cloud-based platform. We are a high-growth company with offices in sunny Newport Beach, CA and bustling Bangalore, India, we're just getting started.
We're powered by the spirit of the hummingbird-small but mighty, purposeful, agile, and resilient. Our values are the foundation of everything we do: we foster trust, build with precision, embrace change, and take bold ownership to deliver meaningful impact for our customers and the industry. This isn't just a job. It's a chance to grow, lead, and make history. If you're hungry for challenge, passionate about innovation, and ready to join a mission-driven team-your journey starts here.
🌐 *****************
Head of Client Implementation and Technical Operations
Job Description
About the Role:
This leadership role is responsible for managing a team that ensures customers have a seamless and successful experience, from initial onboarding and data migration to ongoing technical support. You will develop and implement strategies to optimize the customer journey, drive product adoption, and maintain high levels of customer satisfaction and retention. This role requires a dynamic leader who can balance hands-on project leadership with strategic process improvement, ensuring a seamless customer experience and high product adoption. The ideal candidate will have a strong technical background, excellent project management skills, and a passion for customer facing engagement
Responsibilities:
Customer Onboarding & Implementation: Own the plan-to-launch delivery for new clients, translating business requirements into technical configurations and coordinating all onboarding activities. Develop and refine the customer onboarding process, creating a clear path to success and ensuring quick time-to-value for new clients.
Data Migration & Configuration Leadership: Develop, automate and execute comprehensive configuration and data migration strategies, including analysis, configuration set-up, transfer and validation of data from legacy systems to our platform, ensuring minimal downtime.
Technical Support Oversight: Manage the technical support team, serving as the primary escalation point for complex issues and ensuring high customer satisfaction (CSAT) and service level agreement (SLA) adherence.
Process Improvement: Define and document best practices for onboarding, data migration, and technical support. Drive continuous improvement initiatives to scale operations efficiently and improve the overall customer experience.
Team Management & Development: Mentor and coach a blended team of configuration specialists, data analysts, and support engineers, fostering a culture of accountability and continuous learning.
Customer Training & Education: Create and maintain customer-facing resources, such as knowledge bases, best practice guides, and training materials
Cross-functional Collaboration: Work closely with the Sales, Product, and Engineering teams to represent the customer's voice, address product gaps, and align support strategies with business objectives.
Performance Monitoring: Monitor key performance indicators (KPIs) such as Time-to-Value (TTV), implementation NPS, and support metrics, using data analytics to predict risk and drive informed decisions.
Customer Advocacy: Act as an escalation point for complex technical issues and customer challenges.
Qualifications:
Bachelor's degree in Computer Science, IT, Business, or a related field.
MBA beneficial
10-15 years of experience in technical support, implementation, or customer success roles, with at least 5+ years in a leadership position.
Proven experience leading configuration and data migration projects, including managing solutions for database systems and platform solutions such as ERP, CRM, Vertical SaaS, Accounting, Systems or record or related.
Strong project management skills, capable of managing multiple concurrent projects and timelines.
Excellent communication, problem-solving, and client relationship management skills
#HeadOfImplementation #ImplementationLeader #TechnicalOperations #ClientImplementation
#CustomerOnboarding #DataMigration #TechnicalSupportLeader #SupportEngineering
#ImplementationManagement
Tenant Inc. is an Equal Opportunity Employer and complies with all applicable California employment laws. The posted salary range reflects the base pay for California candidates; actual compensation may vary based on skills and experience. Employment is at-will and may be terminated at any time by either party. We provide reasonable accommodations for applicants with disabilities please contact HR if you need support during the hiring process.
Head of Operations
Operations director job in Carson, CA
Job Description: Head of Operations - Carson Facility
Department: Operations
Reports To: VP & COO
Employment Type: Full-Time, Exempt
About Us
Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment.
About the Role
Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities - including safety, production, quality, and employee development - to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments.
As the Head of Operations, you'll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrive in a dynamic, project-based manufacturing environment.
Key Responsibilities
Operational Management
Plan, organize, and direct daily production activities for railcar refurbishment, overhaul, and modification projects, ensuring adherence to project scope and technical requirements.
Establish and monitor production priorities, schedules, and workflow based on project plans, including structural repairs, interior upgrades, electrical systems rework, HVAC, door systems, and other railcar subsystems.
Ensure all refurbishment tasks follow approved procedures, engineering documentation, and industry standards specific to passenger rail vehicles.
Review production performance versus established KPIs (schedule, cost, quality); identify variances and implement corrective actions.
Coordinate production activities with Engineering, Quality, Purchasing, Warehouse, and Program Management to ensure proper material availability, technical clarity, and timely project execution.
Maintain the facility in an organized, clean, and efficient state; ensure compliance with 5S standards across all railcar bays and work areas.
Safety, Quality, and Compliance
Ensure all employees follow established safety procedures and that safety training is current, especially in areas specific to railcar refurbishment such as confined space entry, elevated work, electrical lockout/tagout, welding, and hot work.
Oversee quality assurance and ensure compliance with rail industry standards such as APTA, FRA, and customer-specific requirements.
Monitor and verify that all work on railcars - including structural welding, interior installations, component replacements, wiring, and mechanical adjustments - meets specifications and approved inspection points.
Support safety and quality audits; document findings and implement corrective actions as needed.
Leadership and Employee Development
Supervise, train, and develop production supervisors, leads, and employees performing railcar rebuild and refurbishment activities.
Provide coaching and performance feedback to ensure individual and team development.
Conduct regular employee evaluations in partnership with HR to assess performance, identify strengths, and address areas for improvement.
Foster a culture of engagement, accountability, and teamwork across all levels of the production organization.
Ensure adequate staffing levels, including specialized skills needed for railcar refurbishment (welders, electricians, mechanics, interiors technicians).
Performance Monitoring and Improvement
Track productivity, schedule adherence, and budget performance for each railcar project or unit; develop improvement plans where targets are not met.
Approve weekly labor hours and ensure accurate allocation of costs to each railcar or project phase.
Evaluate labor hours per unit versus budget; implement corrective actions as necessary.
Lead continuous improvement initiatives aimed at reducing cycle times, improving workflow in railcar bays, and optimizing refurbishment processes.
Support management in bid and proposal efforts by providing accurate refurbishment labor estimates, process definitions, and production planning data.
Facility and Resource Management
Oversee Maintenance department to ensure equipment reliability, including heavy tooling, lifting equipment, cranes, jigs, and railcar-specific fixtures.
Ensure employees have the proper tools, PPE, materials, and equipment required for safe and effective refurbishment of railcars.
Manage production resources and expenses within established budgets; request additional resources when justified.
Maintain accountability for the condition, utilization, and productivity of facility assets and equipment.
Supervisory Responsibilities
Directly supervises production supervisors and team leads.
Indirectly manages all production employees assigned to refurbishment and overhaul of railcars.
Responsible for hiring, training, evaluation, and performance management in collaboration with HR.
Qualifications
Minimum 10 years of supervisory or management experience in manufacturing, railcar refurbishment, heavy equipment repair, or related fields.
Experience overseeing railcar overhaul, midlife refurbishment, or new rail vehicle assembly (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred.
Strong understanding of railcar systems (electrical, mechanical, pneumatic, structural, interior components, propulsion, HVAC, and doors).
Bachelor's degree in Business, Industrial Management, Engineering, or a related field preferred; equivalent experience may be considered.
Proficiency in Microsoft Office and ERP/manufacturing software.
Demonstrated ability to manage large-scale refurbishment or re-manufacturing projects, including budgets and schedules.
Excellent leadership, communication, and problem-solving skills.
Performance Indicators
Achievement of railcar refurbishment schedules and customer delivery commitments.
Compliance with safety and quality standards specific to rail industry requirements.
Performance within budgeted labor and material costs.
Employee engagement, development, and retention.
Implementation and sustainability of 5S and continuous improvement initiatives.
Working Conditions
On-site position at the Carson facility.
Frequent work on or around railcars, including shop, yard, pits, and platforms.
May require extended hours or weekend work to meet customer schedules.
What We Offer
Competitive compensation package commensurate with experience.
Comprehensive health, dental, and vision insurance.
Paid time off, holidays and retirement plan.
Opportunity to lead a key facility in a growing, innovative rail manufacturing company.
Collaborative, team-oriented environment focused on safety, quality, and continuous improvement.
Director of Operations
Operations director job in Irvine, CA
Our Compensation & Benefits:
• Recognition: Join an environment where hard work is recognized, appreciated, and
rewarded.
• Comprehensive benefits package including medical, dental, vision and life insurance
• Paid time off to recharge and maintain a healthy work-life balance
• Retirement Plan (401k)
• Performances bonus and incentives: Whether you are in sales or administrative role,
you will have a real opportunity to earn bonuses and get recognized for your results.
Our Company:
At Adriana's insurance, we believe that empowering our Team members is the key to our success.
We invest in our employees, offering training, career advancement opportunities, and a culture
that champions both personal and professional growth. Our Philosophy is growing together!
With over 30 years of success and more than 40 offices across Southern California, we are
expanding and looking for motivated individuals to join our team.
What we're looking for:
We are seeking a Director of Operations who is systems driven performance and data literate to
analyze and manage our company's daily activities, focusing on efficiency, productivity, and
aligning operations with strategic goals by overseeing staff, budgets, processes (like production,
sales, quality). This position also ensures that the management team is providing the necessary
tools within reasonable time to support improved performance, reduction in cost, and promotions
of products and services.
This position is responsible for developing models and performance management reports in
support of strategic initiatives. Being responsible for the preparation and review of key financial
statements and reports, as well as daily, weekly, monthly, and annual performance reports for the
business units. In addition, this position provides training and guidance and technical and
analytical expertise.
This role contributes to the MRM strategy through advanced data analysis and reporting, providing
management with an effective way to quickly identify their team's performance across various
KPIs, allowing them to make sound decisions to impact results.Key Responsibilities
Performance Management & Reporting: Develop comprehensive models and performance
management reports in support of strategic initiatives. Help identify behavior patterns and
automate.
Financial Reporting & Analysis: Take primary responsibility for the preparation and review of
key financial statements and reports, as well as daily, weekly, monthly, and annual performance
reports for various business units.
Strategic Contribution: Contribute significantly to the overall MRM (Management Resource
Management) strategy through advanced data analysis, ensuring data-driven insights are
actionable and timely.
Technical & Analytical Support: Provide training, guidance, and technical and analytical
expertise to team members and management, fostering a culture of data literacy and accuracy.
Process Improvement: Identify and implement process improvements that support enhanced
performance, cost reduction, and effective promotion of products and services.
Qualifications to Apply
Experience: Proven experience in a financial analyst, data analyst, or performance management
role, preferably within a related industry.
Technical Skills: Advanced proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power
BI) and experience developing complex performance reports and financial models.
Analytical Prowess: Strong analytical and problem-solving skills with an ability to translate
complex data into actionable business insights.
Communication: Excellent communication and presentation skills, with a demonstrated ability
to train and guide others and present findings to senior management.
Education: A bachelor's degree in finance, Accounting, Business Administration, Economics, or
a related quantitative field is required. A master's degree or professional certification (CPA,
CFA, etc.) is a plus.
Bilingual: in English and SpanishPerks & Benefits:
401(k)
Paid vacation.
On-the-job paid training to set you up for success.
Career advancement opportunities with leadership development programs.
Health, dental, vision, and life insurance.
Employee discounts on car insurance, life insurance, DMV services, and more.
Salary pay with bonuses
Vice President of Operations
Operations director job in Santa Monica, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
Vice President of Revenue Operations (RevOps)
Operations director job in Calabasas, CA
About The Company:
Amalfi Jets is a leading private jet charter company providing unparalleled experiences for our customers globally. True to our mission and motto of "
Exploring the world with you."
Our mission is to allow our customers to unlock more of the world, elegantly and efficiently. We work with customers in across six continents and provide clear quality, safety, and excellence standards in everything we do. We share our mission and our commitment to excellence on our social media platforms, @amalfijets where we have over 4.2M followers and gain over 300 million impressions each month. Our company consists of our aviation department, social media brand, and technology arm.
Job Role:
Amalfi Jets is hiring a VP of Revenue Operations to architect, implement, and own the technical revenue infrastructure that powers growth across sales and marketing.
This role is deeply operational and systems-focused. You will be responsible for how leads flow, how data is structured, how attribution works, how revenue is forecasted, and how performance is measured. Your work will directly impact conversion rates, deal velocity, forecasting accuracy, and total revenue.
This is a builder role, not a caretaker role.You'll be responsible for creating the hands-on inside the systems, building the foundation that allows sales and marketing to scale without friction or data decay.
No aviation experience required. We're looking for someone who understands modern RevOps at a technical level and can execute.
No aviation experience required. We're looking for someone who understands modern GTM motion, funnels, and systems-and can execute relentlessly.
Amalfi Jets' Culture:
Amalfi Jets is one of the fastest growing private aviation companies in the industry, taking on older/archaic/dinosaur firms. With previous YoY growth of 400-600%, we are looking to add to our team and bring on those that want to push themselves, take true ownership of business initiatives, and to go to war with us in 2026. We encourage long hours, whiteboards, and working alongside a team to get it done.
If you are looking to park at a desk, clock-in, clock-out, and grow 5% YoY, we encourage you to apply to our competitors or elsewhere.
Key Responsibilities:
Architect and maintain the end-to-end revenue operating system across sales and marketing
Design and optimize funnels, lifecycle stages, lead scoring models, and routing logic
Own HubSpot CRM architecture, including: Pipelines, deal stages, and lifecycle properties, custom objects, workflows, automations, and permissions
Build and manage attribution models (first-touch, last-touch, multi-touch)
Implement forecasting logic and pipeline health reporting
Create dashboards for revenue, conversion rates, velocity, CAC, and LTV
Integrate and optimize the revenue tech stack (HubSpot, Gong.io, Outlook, Slack)
Ensure consistent data definitions across sales and marketing
Identify and eliminate revenue leakage, bottlenecks, and operational inefficiencies
Partner with sales leadership to improve deal quality and close rates
Support experimentation, A/B testing, and GTM iteration with clean data
What We're Looking For/Qualifications:
4-7 years of experience in Revenue Operations, Sales Operations, or GTM Operations
Deep, hands-on experience with HubSpot CRM (advanced workflows, reporting, automations)
Strong understanding of:
Funnel design and conversion math
Attribution and revenue analytics
Forecasting and pipeline modeling
Experience supporting sales teams in high-ticket or complex sales environments
Comfortable working directly in CRM systems and data models
Highly analytical with strong attention to detail and systems thinking
Able to operate independently and own outcomes end-to-end
Why This Role:
Ownership of the full revenue system
High technical autonomy and impact
Direct access to executive leadership
Opportunity to build RevOps the right way before scale
Why You'll Like It Here:
10,000 sqf creative designed office in Calabasas, CA 91302
Work alongside fast-moving, creative marketing team
Real ownership and visibility into how your work impacts growth
A culture that values ideas, executive, and personality
Room to grow as the company continues to scale
Schedule:
Full-Time, In-office / Monday - Friday / 8 AM - 4 PM at our Global HQ in Calabasas, CA 91302.
Amalfi Jets does not support nor believe in remote and/or hybrid work.
Compensation:
Annual Salary: $120,000 - 175,000 USD
Performance / KPI Driven Based Bonuses
100% Company Paid for Healthcare/Dental/Vision PPO Plans
Company 401k Plan with Matching
15 Days (3 Weeks) Paid Time Off (PTO) Per Year
Company Issued MacBook + iPhone
Amalfi Jets Inc. is proud to be an equal opportunity employer. We are committed to creating an inclusive, diverse, and supportive workplace where individuals of all backgrounds, identities, and experiences are valued and empowered to thrive. We welcome applicants regardless of race, gender, age, religion, sexual orientation, or ability-because we believe a stronger team starts with equal opportunity for all.
Director of Operations
Operations director job in Riverside, CA
Director/Regional VP of Operations - General Contractor - Education Sector - DSA
Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities.
Must Haves
Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility.
Bachelor's degree in Construction Management, Engineering, or a related field.
Demonstrated success leading operations or large project portfolios exceeding $100M in total value.
Strong background in general contracting with expertise in preconstruction, estimating, and project delivery.
Exceptional leadership skills with a track record of mentoring and developing project management teams.
Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners.
Deep understanding of risk management, cost control, scheduling, and operational strategy.
Proficiency with Microsoft Office Suite and industry-standard construction management software.
Excellent communication, presentation, and decision-making skills.
Unwavering commitment to safety, quality, and team success.
Nice to Haves
Experience in K-14 education, civic, and healthcare construction environments.
Prior experience in a regional or divisional operations leadership capacity.
Advanced degree (MBA, MS in Construction Management, or similar).
Familiarity with lean construction methodologies and continuous improvement frameworks.
Proven success implementing operational efficiencies or standardization initiatives.
Active involvement in professional associations or community organizations.
Familiarity with California DSA (Division of the State Architect) processes and compliance.
Responsibilities
Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably.
Provide strategic direction, leadership, and mentorship to project management and field operations teams.
Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives.
Foster a culture of accountability, innovation, and continuous improvement.
Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals.
Build and maintain long-term relationships with key clients, consultants, and trade partners.
Drive operational consistency across teams and promote best practices in project delivery.
Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations.
Represent the company in industry and community forums to strengthen its market presence.
Champion the organization's core values.
Chief Operating Officer (COO)
Operations director job in Los Angeles, CA
Lead Operations at the Forefront of Retail Home Décor
Chief Operating Officer (COO)
Are you a seasoned operations leader with deep roots in the retail industry? Do you have a proven track record of scaling high-volume consumer goods businesses and driving performance across complex retail channels like Amazon, Walmart, Target, and Wayfair?
Crystal Art Gallery, a dominant player in the home décor retail space, is seeking a Chief Operating Officer (COO) to drive operational excellence across our expansive, fast-moving enterprise.
With over 35 years of innovation and our products featured in 9 out of 10 U.S. homes, we're looking for a retail operations powerhouse who understands the urgency, scale, and dynamics of the mass-market retail world.
________________________________________
The Role: Built for a Retail Operations Expert
As COO, you'll be the key architect of our internal operational strategy-streamlining processes, boosting performance, and driving cross-functional synergy. You'll bring a deep understanding of retail logistics, merchandising cycles, supplier networks, product launches, fulfillment operations, and retail analytics.
You will:
Lead and manage all internal operations with a sharp focus on retail execution, from supply chain efficiency to in-store and e-commerce performance.
Collaborate closely with the CEO and CFO on strategic planning, budgeting, forecasting, and growth initiatives.
Guide department heads in logistics, merchandising, customer service, sales operations, and more-with a bias toward speed, data-driven decision-making, and cost control.
Navigate complex, high-volume relationships with major retailers and online platforms.
Drive bottom-line results with exceptional P&L oversight, reporting accuracy, and agile performance management.
________________________________________
Key Responsibilities:
Own and execute day-to-day business operations with retail efficiency and accuracy.
Directly manage cross-functional teams with an emphasis on supply chain, inventory management, sales operations, merchandising, and fulfillment.
Build and scale operational systems that support seasonal retail demands and omnichannel distribution.
Ensure retail compliance, vendor coordination, and on-time delivery across major accounts.
Analyze performance metrics by channel and take proactive steps to improve sell-through, reduce costs, and optimize margins.
Lead budgeting, financial reporting, and forecasting to ensure profitability across all retail partnerships.
Oversee HR functions to align culture and performance with the pace of the retail sector.
________________________________________
What We're Looking For:
10+ years of senior leadership experience in the retail sector, specifically within high-volume, fast-moving consumer goods or home product businesses.
5+ years as COO or equivalent operational leadership role in a multi-channel retail company.
Bachelor's degree in Business, Finance, Supply Chain, or related field (preferred).
Demonstrated success in managing operations tied to mass retailers (Amazon, Walmart, Target, Wayfair, etc.).
Deep knowledge of retail merchandising, sales trends, product lifecycle management, and order fulfillment best practices.
A proactive, strategic thinker with strong analytical skills and a “get-it-done” mentality.
Proven ability to lead diverse teams, influence across departments, and thrive in a performance-driven culture.
________________________________________
Why Crystal Art Gallery?
Crystal Art Gallery is a recognized leader in home décor, with products found in virtually every U.S. home and partnerships with the biggest names in retail. This is your opportunity to join a brand with staying power, creative vision, and national reach.
If you're ready to bring your retail operations expertise to a dynamic, design-driven company with major market impact-this is your seat at the table.
Senior Operations Manager
Operations director job in Los Angeles, CA
New Office Location: Culver City, CA (December 2025)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Director of Operations
Operations director job in Anaheim, CA
With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions.
Position Overview/Job Summary:
The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives.
Essential Functions:
Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance.
Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan.
Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders.
Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership.
Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost.
Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards.
Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals.
Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions.
Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations.
Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget.
Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators.
Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost.
Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team.
Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met.
Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations.
Partner with Quality Assurance to ensure all products meet or exceed customer expectations.
Develop and manage contractors and vendors in accordance with Company's policies and procedures.
Lead the sustainability and environmental programs
Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards.
Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability.
Prepare and manage the annual operating and capital budgets.
Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met.
Develop and maintain vendor and contractor relationships in line with company policies.
Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget.
Oversee capital projects and operational upgrades to enhance productivity and efficiency.
Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals.
Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments.
Serve as a key representative of the plant in corporate reviews and audits.
Maintain positive employee relations and a collaborative workplace culture.
Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives
Other duties as assigned
Skills/Qualifications:
College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus.
10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods.
Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards.
Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems.
Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus.
Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required.
Excellent verbal and written communication skills
Bilingual English Spanish is highly preferred.
Physical Requirements
Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
Manual dexterity to perform data entry functions.
Ability to bend, pull, stoop, and reach to perform functions.
Ability to lift up to 35 lbs.
May be exposed to heat, fumes, noise, and humidity, etc.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone.
The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Sr. Field Ops Support Manager
Operations director job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Regional Director of Clinical Operations
Operations director job in Azusa, CA
Our client, OneLegacy, is dedicated to providing the opportunity to improve and extend lives through organ and tissue donation for transplantation.
Lead with purpose. Save lives through excellence in organ donation.
At OneLegacy, we honor donors and transform lives through organ, eye, and tissue donation. We're seeking a dynamic Regional Director of Clinical Operations (RDCO) to lead clinical teams, strengthen hospital partnerships, and drive operational excellence across our donation network.
🚀 What You'll Do
Lead and oversee all clinical operations - from donor management through organ recovery and allocation.
Partner with hospital leaders, transplant centers, and internal teams to streamline workflows and improve outcomes.
Ensure compliance with OPTN, UNOS, CMS, and TJC standards.
Drive data-informed performance through KPI monitoring and process improvement.
Coach and develop clinical leaders and staff to foster a culture of collaboration and accountability.
Serve as the primary clinical liaison for hospitals and partners, resolving issues and enhancing relationships.
Support innovation in donor management, technology, and training to advance OneLegacy's mission.
🩺 What You Bring
Bachelor's in Nursing, Health Sciences, or related field (Master's preferred)
Current RN or clinical license required
5+ years progressive leadership in hospital, critical care, transplant, or OPO settings
Proven experience leading multidisciplinary teams and driving results across regional operations
Strong communicator and problem solver who builds trust and partnership at all levels
💙 Why Join OneLegacy
Be part of a mission-driven organization saving and healing lives every day
Collaborate with inspiring healthcare professionals and hospital partners
Lead innovation in one of the nation's most respected OPOs
Merchandise Business Operations Manager
Operations director job in Santa Monica, CA
Job Title: Business Operations Manager
HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.
Position Overview:
The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists' vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America.
Key Responsibilities:
Develop short and long-term business plans, setting milestones and tracking progress against targets.
Create annual budgets and rolling forecasts for each artist and merchandise project.
Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency.
Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions.
Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data.
Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows.
Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment.
Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables.
Identify areas for operational improvement and proactively recommend and implement solutions.
Qualifications:
Bachelor's degree in business administration, finance, or related field.
7+ years of experience in business operations, project management, FP&A, or management consulting.
Demonstrated ability to analyze and convert complex data into actionable insights and reports.
Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets.
Experience preparing P&L recaps and tracking project-level performance.
Proven ability to develop and improve operational processes across teams.
Excellent written and verbal communication skills; able to work with all levels of the organization.
Practical understanding of the entertainment or merchandise business is preferred.
It's a bonus if you have:
Bilingual proficiency in Korean and English.
Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.
Salary Range:
The salary range for this job is $100,000 to $130,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.
Why Join Us:
At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.
Benefits:
Medical, dental, and vision insurance
Company 401(k) match up to 5%
Flexible paid time off
FSA
Life insurance
Wellhub membership that gives you access to gyms and fitness studios
Excellent parental leave policies
**HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**
Salary Range: $100,000-$130,000/year
Operations Manager- Process Automation
Operations director job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: Sr. Director, Operational Excellence
FLSA Status: Exempt
Employment Status: Full-time regular
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
Hub Operations Manager-Mandarin Required
Operations director job in Fontana, CA
The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing.
Key Responsibilities
1. Full Hub Operations Management (Inbound / Outbound / Sortation)
Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling.
Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance.
Ensure accurate and efficient sortation processes aligned with operational SLAs.
Adjust labor and workflows based on daily volume fluctuations and operational demands.
2. Workforce & Shift Management (Three-Shift Operation)
Lead three operational shifts and supervise 100+ employees (in-house and outsourced).
Oversee shift scheduling, attendance, labor planning, and performance evaluations.
Maintain strong coordination with staffing vendors to ensure stable labor supply.
3. Daily Floor Management
Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks.
Maintain a safe, organized, and high-performing floor environment.
Resolve operational issues, bottlenecks, and safety concerns promptly.
4. Recruitment, Training & Team Development
Support hiring activities for inbound, sorting, and outbound positions.
Provide training on operational procedures, safety standards, and productivity expectations.
Develop strong shift leadership and foster a high-performance culture.
5. Quality, Accuracy & Continuous Improvement
Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies.
Conduct root cause analyses and implement corrective actions.
Utilize KPIs and operational data to improve efficiency and reduce cost.
6. Cross-Hub Coordination
Coordinate volume balancing, overflow handling, and resource support across hubs.
Align inbound/outbound schedules with transportation teams.
Collaborate with customer support and regional operations to resolve service issues.
7. Safety & Compliance
Enforce OSHA and company safety standards across all operational areas.
Conduct safety audits, incident investigations, and follow-up corrective actions.
Qualifications
Experience:
3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments.
Experience managing large teams (100+ employees), including outsourced workforce.
Prior experience with inbound/outbound dock operations and high-volume sortation preferred.
Skills & Competencies:
Strong leadership, execution, and decision-making under pressure.
Excellent communication and cross-functional coordination skills.
Data-driven mindset with ability to analyze KPIs and drive improvements.
Flexibility to support night shifts, weekends, or rotating schedules.
Preferred:
Experience in last-mile logistics, linehaul operations, or automated sortation systems.
Familiarity with WMS/TMS or scanning/sortation technology.
OSHA certification or related safety training.
Video Operations Transmission Manager
Operations director job in Burbank, CA
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ********************
Job Description:
Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audio video metadata continuity of all live event feeds The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams including remote production teams teleport facilities and technology vendors
Responsibilities:
Responsible for transmission coordination and check-in for live events following the broadcast schedule
Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble free broadcasts
Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events
Maintain working knowledge of the company's transmission networks and their capabilities Maintains working knowledge and can execute transmission triage procedures Prepare backup scenarios as necessary in the event of loss of service to ensure service continuity during a live event
Troubleshoot Investigate Document and Communicate a root cause analysis for any service interruption or anomaly on any streams
Must know about IP transmission and IP video workflows
Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs
Interacts with transmission carriers to resolve issues escalations maintenance and overall performance
Establishing standard operating procedures for all transmission technologies activities which include audio video and communications check in and QC process for remotes outgoing transmission activity and ingest
Provides quality control and support to all departments in need of feeds assistance
Partner with engineering teams to troubleshoot higher level problems
Assist in equipment testing and configuration as needed
Qualifications
BS/BA Degree or Knowledge of OTT video distribution contribution technology and architecture
A year experience working within the Transmission Master Control Production Control Room or Media Ingest Fulfillment work environment Direct experience working with IP based or fiber based transmission workflows and vendors is preferred
Understanding of MVPD based linear ecosystem and working knowledge of OTT video distribution technology architecture including experience with video transport protocols such as RTP RTMP SRT UDP Zixi RIST HLS MPEGDASH
Understanding digital audio video fundamentals compression technologies distribution formats and associated technologies such as Multicast and Unicast video distribution MPEG Video 24 HEVC MPEG2 TS Video and Audio Codecs AVC HEVC AAC EAC3 ATMOS HDR SCTE35 ESNI signaling closed captions QAM video distribution and ad splicing
Ability to assess and troubleshoot video and audio quality
Experience with cloud based infrastructure
Demonstrated ability to prioritize under time constraints and work successfully in a fast paced environment independently
Operate both independently and as part of a broader team balance multiple tasks and projects simultaneously in a results oriented environment
Willingness and open availability to work flexible hours including nights and weekends to meet the 24*7 operational needs
Knowledge of leading streaming technologies including UHD 4K HDR and low latency
Passion for new technologies sports and entertainment
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
Assistant Operating Director
Operations director job in Los Angeles, CA
Los Angeles, California, (Santa Monica, CA Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$62,500 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Global Director, PADI AWARE Foundation
Operations director job in Rancho Santa Margarita, CA
PADI AWARE Foundation is a non-profit public charity that drives global ocean conservation through local action. PADI AWARE Foundation engages divers and people everywhere to take conservation actions that heal and protect the ocean planet both above and below the surface, further elevating and supporting PADI's vision to achieve balance between humanity and ocean. Backed by the power of the PADI brand and supported by the world's largest global network of 6,600 dive centers and resorts and more than 128,000 professional members worldwide, PADI AWARE Foundation leverages the collective influence of divers and the dive industry to address key threats facing the marine environment including climate change, marine habitat loss and vulnerable species protection. PADI AWARE Foundation advances its mission and the PADI Blueprint for Ocean Action through underwater citizen science, public policy, education and community grants.
SUMMARY
The PADI AWARE Foundation Global Director is responsible for global and regional charity operations and strategic objectives including the resources needed to ensure achievement of PADI AWARE's mission, PADI Blueprint goals and alignment. The Global Director will have overall strategic and operational responsibilities for PADI AWARE's staff, programs, brand and partnerships. With cross-office and cross-functional staff, collaborate and provide leadership to the global Senior Management Team, cultivate PADI AWARE partners and work with the Board of Directors to manage and improve overall finances and operations to further the mission of the organization.
GLOBAL RESPONSIBILITIES
Leadership & Operations:
Progress and steward the mission of the PADI AWARE Foundation, to drive local action for global ocean conservation.
Ensure the advancement of the Blueprint for Ocean Action via the conservation objectives under PADI AWARE programs.
Lead, train and develop the global, cross-office PADI AWARE Senior Management Team and direct reports, gaining organization alignment and ensuring leadership meet annual performance goals.
Oversee the day to day and overall operations of the three global charities (UK, US, and Australia) with an emphasis on strategic analysis, planning and financial management for the organization.
Ensure consistency and quality of PADI AWARE's administration, programs, fundraising and communications. Review and approve action plans and timelines for global teams including the annual roadmap.
Identify new opportunities to leverage program strengths and address organizational challenges.
Conduct regular Board of Directors meetings and provide ongoing proactive communication to the Board on pertinent business and program updates.
In collaboration with the Board of Directors, ensure PADI AWARE is conducted in accordance with the laws and regulations of a 501(c) 3 nonprofit and in accordance with the Foundation's by-laws and policies in each region.
In partnership with Human Resources and the Associate Director, Programs & Operations foster and maintain a culture of collaboration, connection and accountability with global staff.
Financial Management & Strategy Planning:
Oversee global strategic and annual planning processes including global collaboration, discussion, documentation and board approval.
Lead and support organizational annual budgeting process for Board of Director's approval.
Oversight of the development and fundraising strategy - guide and direct the Associate Director of Development to identify priority revenue channels, ensure global alignment and support for global success.
Working with the Senior Management Team and Board of Directors, manage and report on global finances.
Oversee accounting practices, review and analyze financial reports, guide global financial decision-making.
Ensure completion of annual financial audit and year-end close for all three entities.
Develop and implement a system for tracking and reporting on the progress of the global strategic plan, annual roadmap and budget.
Communications & Marketing
Oversee the PADI AWARE brand - ensuring strength, visibility, placement and a unified brand voice.
Deepen and refine all aspects of communications - including PADI AWARE's online presence and ongoing investment in digital advocacy, community mobilization and fundraising.
Maintain relationships with technical providers, platforms and services including overseeing new contracts, scopes of work, functional briefs and completion of major technical developments.
Represent the organization with the media, external partners and constituency groups, particularly at the international level with multinational alliances and NGOs.
Development & Relationship Management:
Curate and cultivate new and existing partnerships with corporations, major donors and foundations to expand and secure revenue streams for the organization.
Ensure sufficient resources to support successful partnerships globally and maximize synergies for revenue and program areas.
Oversee PADI AWARE's partnership with PADI globally by cultivating relationships, managing partner initiatives and securing databases and funding channels.
QUALIFICATIONS REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work well in a team environment. The requirements listed below are representative of the knowledge, skill and/or ability required.
A minimum of 5+ years non-profit senior management experience in conservation
Bachelor's degree (B.A. or B.S.) required, MBA preferred
Track record of effectively leading local, regional and international scale performance and outcomes-based organization and staff
Depth of knowledge developing operational strategies and taking an organization to the next stage of growth
Business development experience with expertise in developing and managing high level NGO and corporate partnerships
Excellence in organizational management and ability to collaborate and coach senior leadership, staff, develop and oversee high-performance teams
Past success working with Board of Directors with the ability to cultivate board member relationships
Strong marketing and public relations skills, fundraising experience and the ability to engage a range of stakeholders and demographics
Excellent written and oral communication skills in English is vital; fluency in another language is desirable.
PADI Scuba certified
This position is US based, but travel is required between charity offices in UK and Australia as well as field work with global community. For applicants not based near the US office in Rancho Santa Margarita, travel is required when in-person meetings are needed.
PERSONAL TRAITS
Energetic and passionate about ocean conservation.
Positive attitude, mission-driven, action-oriented and self-directed.
Ability to work collaboratively with diverse groups of partners, staff and stakeholders
Ability to handle multiple priorities and thrive in a high change, multinational, and virtual work environment
Ability to build and maintain good working relationships with a variety of people from various cultures and socioeconomic backgrounds.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit at a desk and/or computer for extended periods of time during the day and, at times, scuba dive. The employee must have the visual ability for close vision and the ability to focus. The employee is frequently required to stand and walk.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. PADI AWARE Foundation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Chief of Operations - Luxury Fashion Brand
Operations director job in Los Angeles, CA
Chief of Operations - Strawberry Paris
Full-Time | Downtown Los Angeles HQ l IN PERSON
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READ IT COMPLETELY - YOU WONT REGRET IT
Strawberry Paris is more than a brand-it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape.
We launched in 2025 and in less than 6 months we've already smashed past $1M in sales. Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us.
Now we're scaling fast-and we need a world-class Chief of Operations who operates like a true owner: a strategic powerhouse who executes relentlessly, pushes boundaries, delivers results (no excuses), finds ways to make the impossible happen, and works at lightning speed. You'll be the CEO's trusted partner, driving operations across the entire business while we build the next billion-dollar boho icon.
The Role
As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll flourish here and help us reach customers around the world.
Key Responsibilities
Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team. Track performance closely, use data to build growth plans, open new accounts, manage trade show calendars, and build strong client relationships for steady loyalty and higher revenue.
Boost the Brand with Marketing: Work with the CEO on smart strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales and build global awareness.
Manage Production, Manufacturing, and Build Collections: Find and partner with top factories worldwide, guide product development from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools.
Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help teams work faster. Keep the office running smoothly as the main manager of daily tasks.
Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (returns/refunds), and accounts payable to ensure on-time payments and meeting targets. Track financials closely to hit KPIs and ensure profitability.
Support Daily Operations and Budgets: Track all company expenses and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes.
Plan for Expansion: Set up our franchise and partnership area, finding chances to open physical stores in key markets.
Who We're Looking For - A Strong Leader Who Gets Results Quickly and Well
Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level roles in luxury fashion, wholesale, or e-commerce (boho/feminine/high-end apparel a huge plus).
Smart Planner: Strong analytical skills with a history of growing revenue through data-driven strategies, client acquisition, and process optimization.
Team Player with Creative Skills: Real experience in marketing (ads, influencers) and production (sourcing, development, quality control).
Tech Expert: Skilled in CRM (Salesforce/HubSpot), automation (Zapier), financial software (QuickBooks/ERP), and project tools (Asana/Monday.com).
Luxury Professional: Excellent organization, discretion, and attention to every detail. Tough under pressure with a friendly, motivating attitude.
Growth-Focused: Top performer who delivers results others think are impossible-and faster. Bachelor's or Master's in Business, Fashion, or related field; fluent in English (French a plus).
What You Get - A Package Built for Hustlers
Base salary $30-$36/hour (~$62,400-$74,880/year full-time - strong for high-impact leadership roles in luxury fashion, with fast growth potential)
GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2
GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $10,000
Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share
GUARANTEED $3,000 loyalty bonus at 3-year mark
Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH
20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate)
$150/month health & wellness stipend
Travel perks, dreamy DTLA showroom vibes, and direct partnership with the founder
Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!)
Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it)
Our Culture - Built for Builders
Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?”
Ready to step in as the operational powerhouse and drive Strawberry Paris to the next level?
Send your resume + a cover letter sharing your biggest operational/growth win and why you're ready to build a billion-dollar luxury brand.
Email: ************************
Subject: Chief of Operations - [Your Name] - Let's Build a Billion-Dollar Brand
We move fast. The right person starts ASAP.
Don't wait - your future at a rocket-ship luxury brand is waiting. 🍓✨
Check us out: ***********************
Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every thread.