Operations director jobs in Sylvania, OH - 262 jobs
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Restaurant Operations Manager
SSP 4.3
Operations director job in Romulus, MI
Join Our Team!
$85,000 / year
Potential for quarterly and year-end super bonuses
Multi-unit, multi-brand dynamic company culture
Opportunity for Career Growth
Comprehensive Benefits Package
Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Operations Manager at Detroit Metro Airport (DTW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!
What You'll Do:
Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances as a Restaurant Operations Manager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications.
Cost Control: Optimize food and labor costs to maximize profitability.
Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments.
Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment.
Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll.
Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
What We're Looking For:
Experience:
Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required.
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Finance: P&L expert level with ability to teach and coach General Managers
Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
Why Join Us?
Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.
Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
$85k yearly 2d ago
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Area Manager, Food & Beverage
Cedar Point 3.9
Operations director job in Fremont, OH
The Area Manager - Food and Beverage plays a critical role in managing daily operations, supervising staff, and ensuring compliance with health and safety standards. The Area Manager will help set agendas and guidelines for training, purchasing, budgeting, staffing, inventory, and cost controls. The Area Manager reports directly to the Food & Beverage Manager and collaborates with other departments to support park-wide initiatives.
Responsibilities:
Staff, train, develop restaurant supervisors and hourly associates through orientations, ongoing feedback, the establishment of performance expectations and by conducting reviews.
Ensures all necessary associates are certified in Serv Safe Alcohol for the responsible service of alcohol to the guests.
Responsible for the effective operation within the designated areas F&B locations and in accordance with Cedar Point's and Franchise standards of operations.
Oversee and responsible for managing F&B locations, P & L to optimize manageable profit, control of costs of goods sold (COGS), Labor, and other controllable expenditures to achieve all financial and budgetary goals.
Responsible for the development and achievement of the restaurants' business plan by working with the Director of Food & Beverage.
Pass and/or take corrective action for all inspections and audit performed by outside entities such as but not limited to the Ohio Department of Health, Ecosure, Everclean, brand standard audits, Cedar Point, State and local fire and safety inspections.
Ordering, control inventory of all necessary products to effectively produce and serve a quality product to all guests in accordance with Cedar Point, State, local and franchise standards of excellence.
Ensure the highest level of guest services are present in all units. This is to include a monthly training with front and back of the house personnel.
Initiates corrective and improvement actions as needed or upon the direction of the director. Responsible for accurate reporting.
Qualifications:
High School Diploma or GED required;
Bachelor's Degree preferred.
Minimum of 2-4 years in food and beverage management; 4 years supervisory experience preferred.
Proficient in Microsoft Outlook, Excel, and Word.
Valid ServSafe Food Manager Certification preferred. Valid ServSafe Alcohol Certification preferred.
Valid driver's license required.
Ability to work flexible hours including nights, weekends, and holidays.
Must pass background check and drug screening per company policy.
$48k-75k yearly est. Auto-Apply 18h ago
Director of Operations and Execution
Senwell Senior Investment Advisors
Operations director job in Toledo, OH
Reports To: Managing Partners
Direct Reports: Associates and Investment Sales Directors
Industry: Senior Housing and Care M&A Advisory
About Senwell
Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations.
Position Overview
The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward.
The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization.
Leadership & Culture
Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs).
Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition.
Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders.
Hold high standards: Process checklists, and data hygiene with fairness and firmness.
Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners.
Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production.
Core Responsibilities
1. Deal Process Oversight
Track and report on all deals across every stage of the pipeline.
Maintain dashboards showing volume, closing ratios, cycle times, and KPIs.
Analyze lost deals and identify root causes to improve future close rates.
Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked.
Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics.
2. Team Management & Accountability (strengthened leadership language)
Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are
accurate and on time.
Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers.
Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed.
Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times.
Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans.
3. Systems & Process Management
Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed.
Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business.
Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored.
Ensure CRM and deal data accuracy reflects true, real-time deal status and activity.
Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability.
Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack.
4. Strategic Projects & Ad Hoc Initiatives
Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements).
Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria.
Maintain an ad hoc project tracker and provide regular status updates to leadership.
Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule.
Provide leadership with progress updates, risk summaries, and requests for decisions.
5. Reporting & Leadership Rhythm
Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations.
Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations.
Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria.
Key Outcomes
Deals progress on time with full visibility and fast escalation when anything slips.
Associates and Investment Sales Directorsoperate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline.
Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs.
Standard operating procedures, CRM hygiene, and file standards are consistently followed.
Strategic and ad hoc initiatives launch on schedule and are adopted quickly.
The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy.
New roles and capabilities are identified and proposed each quarter with clear business cases.
Experience and Qualifications
8-15 years of experience in M&A operations, management consulting, or professional services operations.
Background in investment banking, private equity, or healthcare advisory strongly preferred.
Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization.
Proven track record of leading cross-functional projects and building systems that scale.
Proven project management experience, including leading complex, multi-step initiatives from concept to completion.
Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers.
Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption.
Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards.
Compensation and Benefits
Total Compensation: $110,000 - $182,000. Base and bonus broken out below.
Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector.
Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results.
Benefits: Health insurance and retirement plan eligibility.
How to Apply
Don't just send us your resume - show us how you operate.
We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following:
· A time you implemented or rebuilt a system that transformed how a team operated
· A messy situation you brought structure and clarity to
· A project you took from idea to execution and what changed because of it
· A moment where you influenced team culture or elevated performance
Send your application to ************************** with the subject line: Director of Operations & Execution
Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$110k-182k yearly 1d ago
Director of Logistics
The McAlear Group
Operations director job in Maumee, OH
This position is responsible for overseeing and optimizing all transportation activities across manufacturing facilities and Service Centers within The McAlear Group. This role ensures cost-effective, timely, and complaint movement of raw materials, components, and finished goods to and from facilities, suppliers, and customers. The Director of Logistics owns carrier relationships, implementation of transportation strategies, and will drive continuous improvement initiatives to effect maximum operational efficiency and customer satisfaction.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Develop and execute the organization's logistics strategy to support business objectives, customer requirements, and growth plans.
Oversee long-range planning for transportation, warehousing, and distribution.
Establishes service-level standards, performance goals, and operational KPIs.
Directs all inbound and outbound transportation operations, ensuring cost-effective and timely delivery.
Negotiate service agreements and rates with carriers, freight brokers, 3PLs, and logistics partners.
Monitors carrier performance and ensures compliance with DOT, FMCSA, and other regulatory requirements.
Analyzes logistics workflows to identify cost-saving opportunities and performance improvements.
Oversees network optimization studies, routing strategies, and load planning initiatives.
Implements continuous improvement initiatives.
Develops and manages the logistics department budget, including transportation, labor, facility, and equipment expenses.
Reviews financial reports, forecasts, and prepares capital investment proposals related to logistics operations.
Ensures cost control measures are implemented and adhered to.
Ensures company compliance with federal, state, and local transportation and safety regulations.
Oversees audits, risk assessments, and corrective actions in warehouse and transportation operations.
Manages logistics-related insurance claims, loss prevention, and incident reporting.
Creates and publishes routing guide for The McAlear Group personnel to utilize.
Establish shipment tendering policies and processes and ensure The McAlear Group personnel adhere to guidelines.
Evaluates vendor performance and leads contract negotiations and renewals.
Uses data analytics to monitor performance, forecast transportation demand, and support decision-making.
Ensures data accuracy, reporting integrity, and system integration across logistics functions.
Directs, trains, and mentors logistics managers, supervisors, and staff.
Evaluates performance, ensures effective staffing, and builds succession plans.
Creates a culture of safety, accountability, and continuous improvement.
Partners with Sales, Procurement, Manufacturing, and Customer Service to ensure logistics alignment with business needs.
Resolves escalated logistics issues affecting customer satisfaction.
Establishes and administers a business review process for The McAlear Group's top 3 carriers by spend and shipment volume.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Assists in developing marketing or customer-facing materials related to logistics capabilities when requested.
Participates in various committees, cross-functional task forces, or company culture initiatives.
Supports events such as company meetings, community outreach programs, or employee recognition events.
Provides coaching or mentorship to employees outside the logistics department upon request.
Assists HR with interviewing or onboarding candidates when subject-matter input is needed.
Help evaluate new system features or enhancements (ERP/WMS/TMS) that do not directly impact logistics operations.
Provides input for IT projects unrelated to core logistics processes.
Attends customer meetings or supplier visits for relationship-building or support, but not as the primary contact.
Assists in evaluating new suppliers or third-party logistics providers when requested.
Participates in company-wide continuous improvement projects not tied directly to logistics performance.
Supports sustainability or environmental initiatives as a secondary responsibility.
Contributes non-critical data or analysis for company projects that are not part of standard logistics KPIs.
Assists executive leadership with special research or benchmarking projects when requested.
Represents the department at networking events, conferences, or trade shows as needed.
Provides backup support to other directors during absences or high-volume periods.
Performs other duties as assigned that support organizational goals but are not core with the logistics function.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Must be able to sit, stand, and walk for extended periods throughout the workday.
Frequently required to use hands and fingers to operate a computer, keyboard, and office equipment.
May occasionally lift, move, or carry items up to 25 pounds (such as files, materials, or product samples).
Must be able to visually review documents, reports, and system screens with attention to detail.
Occasional bending, reaching, or climbing.
Ability to safely navigate warehouse environments, which may include exposure to moving equipment, forklifts, uneven floors, or elevated noise levels.
Must be able to travel to company sites, vendor locations, conferences, or logistics facilities as required (typically light to moderate travel).
Work is primarily performed in a professional office setting with regular use of computers and standard office equipment.
Routine visits to warehouses, distribution, and manufacturing areas may expose the team member to temperature variations, dust, noise, and industrial equipment.
May work in fast-paced environments with shifting priorities and time-sensitive deadlines.
Occasional travel to carrier facilities, customer locations, or company sites may be required.
Work hours are generally standard business hours; however, extended, or irregular hours may be required during peak activity periods, operational issues, or special projects.
Must adhere to all company safety policies and use appropriate PPE when in operational areas.
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Demonstrates strong leadership abilities with the capacity to motivate, mentor, and develop high-performing teams.
Makes sound decisions under pressure and provides clear direction.
Promotes accountability, teamwork, and a culture of continuous improvement.
Ability to define long-term logistics strategies aligned with business objectives.
Anticipates future industry trends, risks, and customer needs.
Strong ability to assess complex logistics networks and recommend improvements.
Applies Lean, Six Sigma, or other process improvement methodologies.
Focuses on quality, accuracy, efficiency, and cost reduction.
Maintains high standards of safety and compliance.
Understands budgeting, forecasting, cost modeling, and ROI analysis.
Makes data-driven decisions that support organizational profitability.
Strong understanding of contract negotiation and vendor management.
Communicates effectively with cross-functional teams, leadership, suppliers, and customers.
Able to simplify complex logistics concepts for diverse stakeholders.
Builds strong internal and external partnerships.
Quickly identifies root causes of operational issues and develops effective solutions.
Uses analytical tools and structured methodologies to resolve challenges.
Expert knowledge of logistics operations including transportation, warehousing, inventory, and distribution.
Strong proficiency with TMS, WMS, ERP systems and advanced Excel or data analytics tools.
Ability to interpret logistics data, KPIs, and dashboards to drive decisions.
Skilled in carrier management, routing, freight optimization, and supply chain compliance.
Ability to analyze large data sets, identify trends, and develop action plans.
Strong understanding of forecasting models, cost analysis, and performance metrics.
Ability to implement technology solutions that improve logistics efficiency.
Skilled in leading complex, cross-functional projects from planning through execution.
Comfortable driving organizational changes, system upgrades, and process improvements.
Strong written and verbal communication skills.
Ability to present to executives, lead meetings, and influence decisions.
Capable of managing conflict and facilitating discussions.
Builds productive relationships across departments.
Strong negotiation skills with careers, vendors, and partners.
Ability to manage sensitive issues with professionalism.
Ability to prioritize multiple tasks and manage competing deadlines.
Strong time management and resource-allocation skills.
High attention to detail while managing large-scale operations.
EDUCATION & EXPERIENCE:
REQUIRED:
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
5+ years of experience in transportation or logistics management, preferably in a multi-site manufacturing or distribution environment.
PREFERRED:
Experience with Lean or Six Sigma methodologies
Familiarity with sustainability initiatives in transportation.
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.
$81k-132k yearly est. 3d ago
Manager, Clinical Operations
Hospice of Michigan 4.7
Operations director job in Dearborn, MI
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
$81k-97k yearly est. 5d ago
Chief Operating Officer (COO)
Neighborhood Health Association 4.3
Operations director job in Toledo, OH
General Function The Chief Operating Officer (COO) is responsible for driving operational excellence across the organization and overseeing daily operations. Working closely with the CEO, CFO, and executive team, the COO leads organizational growth, strengthens operational systems, and ensures high-quality, efficient day-to-day operations. This role provides strategic direction, improves operational and administrative processes, and fosters strong communication and collaboration to enhance overall organizational performance.
Position Overview
We are seeking an experienced, dynamic executive leader with strong strategic vision to guide key organizational functions, drive operational excellence, and ensure regulatory compliance. This role partners closely with the CEO, operates within the CEO's established guidelines, and assumes delegated responsibilities in their absence. In addition, this leader will develop and align departmental strategies and plans to advance the organization's mission. The position is essential to fostering organizational growth, enhancing performance, and strengthening our culture.
Key Responsibilities
* Work closely with the CEO on organizational priorities, strategic initiatives, and operational oversight; act on behalf of the CEO when designated and within the guidelines established by the CEO.
* Serve as the Corporate Compliance Officer and ensure adherence to HIPAA, HRSA, FTCA, PCMH, and TJC accreditation standards.
* Act as an independent auditor to ensure compliance with all regulatory and accreditation expectations and outcomes across all operations.
* Provide leadership and oversight for multiple departments, including IT and Quality.
* Oversee strategic IT planning to ensure systems meet organizational, funding, and regulatory requirements.
* Partner with executive leadership to ensure efficient clinic operations and improve patient access, productivity, and overall performance.
* Lead projects aimed at reducing inefficiencies and identifying opportunities for organizational growth.
* Oversee new program development and build strategic community partnerships, including defining scope, deliverables, and contracts.
* Collaborate with senior leadership to build high-performing, effective departments aligned with organizational strategy.
* Drive operational and financial outcomes by monitoring service lines, investments, and integration efforts in coordination with the CEO, CFO, and leadership team.
* Develop methodologies for measuring outcomes and oversee ongoing performance monitoring and evaluation.
* Provide timely and accurate operational reports to the CEO.
* Shape organizational strategy and lead the development and implementation of growth initiatives and process improvements.
* Work with the Executive Management Team (EMT) on budgeting, forecasting, and resource allocation.
* Partner with EMT to implement operational processes, reporting systems, and policies supporting growth, compliance, and efficiency.
* Promote a growth-oriented, positive, and encouraging work environment while keeping employees and management engaged and accountable to company policies, procedures, and guidelines.
* Drive a positive, high-performance workplace by inspiring and developing talent across the organization, fostering alignment with the company's mission and long-term vision.
Qualifications
* Bachelor's degree required in business or related field
* Master's degree preferred.
* Minimum 5 years of executive level operational experience required in a multi-site healthcare system.
* FQHC experience highly preferred.
* IT strategy and management experience preferred.
* Experience in Quality programs or in the implementation and management of accreditation or regulatory programs
* Knowledgeable of managed care contracts and MCOs with negotiation ability
* Ability to manage multiple projects concurrently in a fast-paced changing environment
* Highly experienced in a strategic planning, budget development and contract execution
* Demonstrate a high level of problem-solving skills, with the ability to make critical decisions supported by substantial analysis and critical data-based decision making.
* Ability to provide a high level of personal direction, leadership, and coaching to management and staff with the ability to effectively manage conflict and inspire high standards of performance.
* Exceptional executive presence, business acumen and presentation skills
* Demonstrated healthcare leadership experience and business expertise, including working knowledge of Value-Based Care (VBC) models and operational requirements.
* Proven ability to manage projects and organizational initiatives from inception through completion
Join us in shaping the future of community health by ensuring efficient, compliant, and innovative organizational operations.
Who We Are
Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health.
Our Mission
We provide high-quality care, educate and empower our patients, fight health care inequities, and support everyone in managing their health-no matter their ability to pay.
Join Our Team!
NHA is a drug-free workplace and an Equal Opportunity Employer.
$147k-232k yearly est. 50d ago
Director Of Operations
CMR Recruiting
Operations director job in Toledo, OH
Job Description
Director Of Operations for our EMS Facility
Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO.
Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board!
Position Description:
We are looking for a dedicated Director Of Operations for our EMS Facility in Toledo, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm
Qualifications of the Director Of Operations:
Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required.
Leadership: Strong managerial and operational skills.
Finance: Background in budgeting, financial reporting, and resource allocation.
Data Analytics: Experience with healthcare data systems and analytics.
Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable.
Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred.
Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential.
Responsibilities of the Director Of Operations:
Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service
Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes
Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards
Collaborate with healthcare providers, public safety agencies, and community partners
Develop and implement policies, financial plans, and performance metrics
Ensure compliance with healthcare regulations, billing, and reporting requirements
Manage procurement and vendor relationships related to technology and service delivery
Use data-driven decision-making to improve operational effectiveness and patient services
If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply!
#CLINICAL
$60k-130k yearly 30d ago
Director of Operations
Catholic Diocese of Lansing 4.1
Operations director job in Ann Arbor, MI
Christ the King Catholic Church in Ann Arbor is seeking a full-time Director of Operations. This is an exempt position that reports to the Pastor and will supervise employees and volunteers. General Summary: This position is for an experienced business-oriented leader supporting the Pastor and Senior Leadership Team through effective administration of the business of the parish in support of the parish core values, vision, and mission. Responsible for all business and administrative functions of the parish, including accounting, financial, human resources, and the maintenance of all parish facilities and equipment. PARISH MISSION STATEMENT: We exist to joyfully worship God and raise up Spirit-filled disciples. Primary Duties and Responsibilities: A. Finance
Prepare a yearly budget that aligns with the parish vision and strategic planning goals (in consultation with the Senior Leadership Team and Parish Finance Council).
Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits.
Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and Parish Finance Council.
Prepare and administer all payroll functions.
Serve with the pastor, as the staff liaison to the Parish Finance Council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish.
Insure the filing of all required federal, state and diocesan reports.
Monitor and oversee budgetary compliance for all departments.
Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding.
Compute and distribute Catholic school and homeschool tuition subsidies.
B. Facilities
Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.).
Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment.
Assess capital repair needs, and make pertinent recommendations to the pastor, the Senior Leadership Team, and the Parish Finance Council.
Supervise all arrangements and contracts with outside contractors.
Supervise the development and maintenance of computer assets of the parish, including network, phone systems, internet and parish web page.
C. Personnel and General Management
Manage all administrative and business activities of the parish, under the guidance of the Senior Leadership Team/Pastor.
Manage parish human resources, e.g. salaries, benefits, personnel policies, etc. Maintain the personnel records of all employees and clergy. Develop job descriptions as needed.
Hire, train (as needed), supervise, and evaluate all parish maintenance, front office, and bookkeeping/payroll personnel.
Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services.
Supervises: accounting, bookkeeping, technology support, parish secretary, maintenance, and janitorial personnel.
Knowledge, Skills, and Abilities: Education: Bachelor's degree in accounting, finance, or business. A demonstrated practical understanding of accounting and business practices. Experience: Minimum of two years of experience as an administrator or manager of an office required. Fluent knowledge of Microsoft Excel, Word, and Outlook required. Must have experience with accounting software. Must have an understanding of Catholic parish organization. Requirements: Must be a practicing Catholic and become a parishioner of Christ the King and fully aligned with its mission. Must be able to maintain confidentiality. Must have good verbal and written communication skills in English. Must have demonstrated organizational skills, attention to detail and accuracy. Must be able to handle multiple tasks and to work with volunteers. Participation in the Diocesan Virtus Safe Environment program and passing a criminal background check are required. Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires standing, stooping, walking on uneven ground and stairs, and bending, and lifting to 25 pounds. The employee is expected to work onsite during normal office hours, and as needed, in the evenings and weekends. Minimal travel. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position please submit a resume and cover letter to **************.
$75k-129k yearly est. Easy Apply 37d ago
Operations Director
Ripple Fiber
Operations director job in Plymouth, MI
OperationsDirector | Ripple Fiber
We are looking for an OperationsDirector to join our growing team that will cover and must reside in one of the following states: Michigan, Massachusetts, Illinois
At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.
We believe the biggest wave starts as a ripple.
About our culture
We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.
About the role
Supervisory job with responsibility for directing, planning and apportioning the work of employees including interviewing, selecting and training, recommending the setting and adjusting of rates of pay and hours of work, and ensuring compliance with company and regulatory policy. Supervises field supervisors, field service technicians, and administrative staff providing products and services to both internal and external customers.
Responsibilities:
Coach and manage employee performance and behavior, develop the training strategy, monitor costs to meet financial goals and ensure all personnel are handled in accordance with company guidelines.
Also required to interface with customers through face-to-face and/or telephone interactions. Duties include interviewing/hire/fire along with submitting performance appraisal for supervisors over an assigned territory. Monitors costs and workload.
Administers and oversees company safety practices, and vehicle and tool inventory. Also required to establish, implement and monitor adherence to methods, process and procedures including managing employee attendance.
Oversee activities and scheduling of frontline and coordinates with other departments to ensure that schedules are arranged to meet company/customer appointments/commitments.
Ensures that all functions are performed correctly and in a timely fashion to meet/exceed customer expectations and company standards/specifications.
Responsible for ensuring KPIs are met and may be responsible for the execution of plans targeted at delivery of specific service and cost results as typically tracked through a scorecard.
Responsible for handling customer escalation.
Responsible for training, evaluating and managing performance evaluations of direct reports.
Influences decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.
Required Experience:
5+ years of network-related technical experience, some of which was in a supervisory role.
Desired Education:
High school diploma, GED or equivalent related network experience.
Bachelor's Degree (BS/BA), technical degree or equivalent experience preferred.
We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
$78k-136k yearly est. 34d ago
Director of Operations
Sunrise Telecom 4.2
Operations director job in Findlay, OH
Title: Director of Operations
Immediate Supervisor: Vice President of Operations
Exempt Non-Exempt
Responsible for all aspects of day-to-day operations of one or more regions of business.
Principal duties and Responsibilities:
Supervise all aspects of business from supplies to staff and production.
Confirm quality of work being done and quantity done at the end of each day.
Responsible for maintaining acceptable performance standards and metrics of crews.
Maintain contract and/or performance schedule.
Oversee day-to-day performance of staff.
Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc.
Ensure safety practices and procedures and human resource policies and procedures are being followed at all times.
Financial responsibility for all offices in assigned region with the goal of maximum profitability.
Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas.
Perform other related work as assigned using available resources to achieve established goals.
Position Requirements:
High School Diploma
Organized and motivated to provide project support as directed
Conscientious professional who has a pleasant phone manner and excellent organizational skills
10+ years operations management experience in the field
Proficient in Microsoft Office products, specifically Word, Excel and Outlook
(This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)
$66k-116k yearly est. 27d ago
Director of Operations
Hope Medical Clinic 4.3
Operations director job in Ypsilanti, MI
At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you.
The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community.
What We're Looking For:
Bachelor's degree
Minimum of 5 years' experience in nonprofit social services program supervision
Prior supervisory experience
Experience working in and managing diverse, client-facing programs
Strong critical thinking, implementation, and project management skills
Strong assessment skills
Operational proficiency with strong process-focus and change management skills
Clear and direct communication style
Demonstrated success in continuous quality improvement
Commitment to Hope Clinic's mission, identity, and core values
What You'll Do:
Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs
Ensure programs are delivering quality services in alignment with mission and budget
Drive continuous quality improvement initiatives, identifying and implementing process enhancements
Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination
Support and coach program managers to strengthen leadership and mission-aligned decision-making
Provide direct support and engagement with program managers to address and resolve difficult client/patient issues
Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board
Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs
Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement
Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff.
A cover letter detailing your specific interest in Hope Clinic must accompany resume.
Resumes without a cover letter will not be considered.
Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.
$83k-138k yearly est. 60d+ ago
Operations Manager
Aptim 4.6
Operations director job in Findlay, OH
LFG Specialties is looking for a Operations Manager to oversee the timely and safe execution of work to meet production schedule goals, while implementing and administering stringent quality control measures to satisfy or exceed client expectations. The ideal candidate has a strong mechanical/electrical background with some design experience. Likely candidate started as a fabricator, electrician/technician, or designer and progressed through their career to a management position. Mechanical aptitude includes custom fabrication of structural, piping, and tanks within a modular assembly; understands welding practices and can oversee welding tests for mild carbon steel and stainless steel. Electrical aptitude includes working knowledge of power and control systems, programable logic controllers, conduit layout, and testing of process equipment and instrumentation. Managerial skills include leading, empowering, and motivating a group of 25-30 skilled trades to meet schedule without sacrificing quality.
Key Responsibilities/Accountabilities:
The successful candidate will perform a wide variety of operations management tasks including:
Management of the business line, including engineering, service, aftermarket parts, and fabrication
Schedule an efficient workflow through design and fabrication
Ensure the final products exceed APTIM and Client quality standards
Demonstrate leadership in implementing APTIM Health and Safety procedures and policies
Drive continuous improvement in safety, quality, delivery, cost savings, and employee morale.
Teach, cultivate, and promote teamwork and problem solving in a positive, proactive work environment
Contribute to the business line Operating and Capital budget process
Oversee conflict resolution, both internal and external facing
Maintain the resources necessary to perform the job, including:
Adequate and sufficiently trained people
Adequate and appropriate materials and supplies
Equipment that is maintained in a safe and proper working condition
Other duties as assigned
Basic Qualifications:
BS degree in Industrial Engineering plus 10 years of sufficient and relevant experience.
Experience managing a multi-faceted production facility that includes laborers, millwrights, painters, welders, and electricians.
Experience with LEAN and/or Six Sigma techniques is preferred.
Proficient with scheduling with MS Project or other
Familiar with MS Office products (Word, Excel, Outlook)
Occasional extended shifts as necessary to meet production requirements
Excellent communication skills
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $130,000 to $150,000 per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-ONSITE #LI-CP1
$130k-150k yearly 1d ago
Marketing Operations
Compliancy Group LLC
Operations director job in Michigan Center, MI
Job Description
Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements.
About Compliancy Group
Compliancy Group helps healthcare organizations simplify compliance through intuitive software and expert guidance. Our platform,
The Guard
, enables covered entities and business associates to manage HIPAA, OSHA, and other compliance obligations in one place, helping them protect patients, avoid fines, and build trust.
We are seeking a Marketing Operations leader to own and help to optimize our HubSpot marketing and revenue operations infrastructure. This role will focus on auditing and improving our existing setup, solving ongoing operational challenges with creative, scalable solutions, and partnering closely with Demand Generation, Sales Ops, and Client Success to ensure clean execution, reliable reporting, and strong funnel performance as we move upmarket.
This person will act as a trusted operator and advisor, bringing clarity, rigor, and efficiency to how leads flow through the funnel and how performance is measured and reported.
Core Responsibilities
Own and optimize HubSpot Marketing & RevOps infrastructure across forms, workflows, lifecycle stages, lead routing, and integrations-ensuring data integrity, clean handoffs to BDRs, and a scalable foundation for growth.
Design, manage, and continuously improve digital execution including marketing forms, landing pages, attribution setup, and campaign tracking to ensure all inbound and outbound motions are measurable and conversion-optimized.
Build and maintain core funnel and BDR reporting (MQL → SQL → pipeline → revenue), partnering closely with Sales and BDR leadership to surface insights on lead quality, follow-up speed, conversion rates, and meeting outcomes.
Diagnose and streamline existing funnel workflows by auditing lead scoring, lifecycle logic, automation rules, and edge cases-reducing leakage, eliminating manual workarounds, and increasing confidence in reporting for leadership and the board.
Serve as an operational problem-solver, proactively identifying gaps or inefficiencies and recommending practical solutions as new go-to-market initiatives, segments, or campaigns are introduced.
Ideal Profile
Deep hands-on experience with HubSpot (Marketing Hub + Sales Hub) in a B2B SaaS environment
Experience with ZoomInfo and ChiliPiper are a plus
Strong understanding of demand gen funnels, BDR motions, and revenue attribution
Comfortable operating independently in a fractional capacity and collaborating cross-functionally
You'll help shape a modern, multi-channel organic strategy during a pivotal transformation. This is a rare opportunity for a hands-on marketer to take ownership of a high-impact growth motion, elevate a brand, and play a central role in building the category-defining platform for healthcare compliance.
Time Commitment: 10-15 hours per week
Engagement Type: Fractional / Contract
Location: Remote, USA
PLEASE READ:
Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from ********************** email address and we will only respond to applications submitted through appropriate channels.
Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
Job Type: Full-time, Remote
$84k-131k yearly est. Easy Apply 9d ago
Regional Director, Southeast Operations (48568)
Global Elite Group 4.3
Operations director job in Garden City, MI
Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set
* Opportunities for community service projects and civic engagement
Who will you be working with:
A diverse group of ambitious professionals that aspire to be leaders in their industry.
Position Overview:
We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives.
Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines.
Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors.
Responsibilities:
* Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate.
* Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements
* Effectively monitor and guide subordinate Airport Managers
* Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department
* Actively support business development in the region
* Actively support all station startups in the region
* Travel throughout the region and to management meetings nationwide as required
* Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations
* Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments
* Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies
* Ensure cost effective measures across all regional airport operations
* Ensure that Safeguarding is in place for all company equipment and vehicles.
* Understanding of P&L Financial Dashboard, and station economic state.
* Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting.
* Prepare for and attend monthly client performance meetings
Successful candidates will be:
* Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community
* Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen
* Able to deliver results - Consistently meet expectations and deliver value to our clients
* Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values
* Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team.
* Able to support a culture where everyone matters, and everyone belongs
* Able to delight clients with quality services and superior experiences
* A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
* Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization
Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
Minimum Requirements:
* U.S. citizen, U. S. national or permanent resident
* Bi-lingual (Spanish) strongly preferred
* Valid state issued driver's license with clean driving record
* At least five (5) years relevant experience in a major installation or business
* Reside within commuting distance of our Southeast Airports
* Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security
* Knowledge of 1542/1546 as well as ACISP
* Knowledge of Xray ETD a plus
* Within the past five (5) years, must have successful experience managing a major security or screening operation
* Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations.
* AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire.
* Current certification at time of hire is preferable
* Ability to successfully pass background checks and drug tests as necessary
* Available to work various hours as necessary, weekends and holidays depending on the region's needs.
* Willing and able to participate in a drug test (either pre-employment or random) with negative results
* Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
* Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol
* Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority
$48k-89k yearly est. 41d ago
Trust Operations Manager
Bank of Ann Arbor 4.0
Operations director job in Ann Arbor, MI
Full Time | Onsite The Trust Operations Manager leads a team responsible for delivering comprehensive operational support within the Bank of Ann Arbor Trust & Investment Group. This role encompasses daily operations as well as oversight of key business initiatives and projects.
Essential Duties and Responsibilities
* Lead a team of professionals providing operational support for client onboarding, account administration, statement production, and related functions.
* Oversee daily account maintenance, including account coding, statement setup, cash and asset transfers, and discrepancy resolution.
* Support financial and performance reporting requirements.
* Participate in vendor management activities, including third-party risk assessments, contract reviews, and invoice processing.
* Evaluate and implement software solutions to enhance operational efficiency.
* Manage expenses within budget, proactively controlling overtime and vendor fees.
* Monitor non-exempt staff performance against individual goals.
* Achieve satisfactory or better audit ratings.
* Lead special projects, such as the evolution of the Fi-Tek/Global Wealth Enterprise Solution platform.
* Continuously improve internal processes, workflows, and procedures to boost efficiency, reduce risk, meet service standards, and ensure compliance.
* Uphold ethical business practices to maintain full compliance with regulatory, broker-dealer, and institutional requirements.
* Take on additional responsibilities as assigned.
Requirements
* Bachelor's degree required.
* 10+ years of relevant operations experience in a fast-paced, dynamic organization.
* 5+ years of management experience.
* Strong operational background essential.
* Trust accounting experience preferred but not required.
* Experience in banking or financial services, especially with high-net-worth clients, preferred.
* Commitment to enhancing the client experience.
* Proven ability to solve problems independently.
* Experience collaborating with strategic partners.
* Strategic thinker, enthusiastic about identifying opportunities and driving change.
* Creative and analytical, with a focus on execution.
* Intellectually curious, energetic, driven, ambitious, and commercially minded.
* Adaptable and comfortable with ambiguity.
* Outstanding written and verbal communication skills; exceptional interpersonal abilities; effective team player; responsive and collaborative across divisions.
* Meticulous and resourceful, with excellent organizational and project management skills.
* Self-starter with the ability to work independently and see projects through from start to finish.
* Exceptional multitasking skills, with a strong sense of urgency and the ability to prioritize competing deadlines.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. At times, there could be periods of work induced stress and extended hours. The employee must occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
$67k-106k yearly est. 3d ago
Director Of Operations
Sonic Realty
Operations director job in Dearborn, MI
Job Description
Sonic Realty is revolutionizing the real estate industry with a focus on high-quality lead generation and agent success. Our mission is to provide agents in our network with exceptional support and leads, and create a seamless process from lead generation to closing. As part of the Sonic Family of Companies, Sonic Realty is a forward-thinking, innovative brokerage built on efficiency, transparency, and results.
Position Overview
The Director of Operations will drive the growth of Sonic Realty by overseeing lead generation efforts, managing Inside Sales Agents (ISAs), and recruiting real estate agents to our network. This role is central to ensuring a steady flow of high-quality leads and the effective conversion of those leads into closed transactions. The ideal candidate is a results-driven leader with a proven track record in sales, operations, and team management.
Compensation:
$60,000 - $75,000 yearly
Responsibilities:
1. Lead Generation and Management
Oversee all lead generation activities, ensuring a steady pipeline of high-quality leads for agents.
Manage ISAs to maximize lead conversion rates through proper scripting, follow-up strategies, and performance tracking.
Collaborate with marketing to optimize ad campaigns, CRM systems, and lead distribution workflows.
2. ISA Team Oversight
Recruit, train, and manage a team of ISAs to ensure consistent performance.
Monitor and analyze ISA performance metrics to identify areas for improvement and optimize lead conversion.
Develop and implement processes to ensure leads are nurtured and effectively handed off to agents.
3. Agent Recruitment and Development
Lead recruitment efforts to build a team of high-performing real estate agents.
Promote Sonic Realty 's value proposition, emphasizing high-quality leads, ISA support, and streamlined processes.
Onboard and train new agents, providing them with tools and resources for success.
4. Process Optimization
Design and implement scalable workflows for lead generation, lead nurturing, and transaction coordination.
Leverage technology to automate processes and improve operational efficiency.
Ensure seamless communication and collaboration between ISAs, agents, and leadership.
5. Performance Monitoring and Reporting
Track and report key metrics, including lead generation volume, conversion rates, and agent performance.
Use data to refine strategies and ensure goals are met or exceeded.
Present regular performance updates to leadership with actionable recommendations.
Qualifications:
Proven experience in real estate operations, sales management, and lead generation.
Strong understanding of lead management systems, CRM platforms, and real estate technology.
Demonstrated success in managing ISAs or sales teams to achieve high conversion rates.
Exceptional communication, leadership, and organizational skills.
About Company
Sonic Realty is a Michigan-based real estate brokerage focused on connecting homebuyers and sellers with experienced agents. We provide a practical, efficient approach to real estate transactions, ensuring clients receive knowledgeable guidance throughout the process.
As part of the Sonic Family of Companies, we work alongside Sonic Loans and Sonic Title to offer a coordinated homebuying experience. Our structure allows for clear communication, streamlined processes, and reliable service at every stage of a transaction.
At Sonic Realty, we value professionalism, efficiency, and straightforward service. Our goal is to help clients navigate real estate transactions with clarity and confidence while providing agents with the resources they need to succeed.
$60k-75k yearly 5d ago
Project Manager, Operations
AAA Life Insurance Company 4.5
Operations director job in Livonia, MI
Why AAA Life
AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.
Who are we looking for?
We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success.
Responsibilities
How You'll Work
Work Solution: Hybrid
Relocation Eligibility: Available
What You'll Do
Project Planning & Initiation
Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multi million strategic Operations projects
Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables
Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities
Team Leadership & Collaboration
Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions
Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving
Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan
Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively
Stakeholder Management
Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues
Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies
Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities
Risk Management
Identify potential risks throughout the project lifecycle, assessing their impact and likelihood
Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality
Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders
Budget & Resource Management
Develop and manage project budgets, ensuring projects are delivered within financial constraints
Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle
Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives
Timeline & Milestone Management
Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time
Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule
Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary
Qualifications
Qualifications
Bachelor's degree in any field
3 to 10 years of experience in project management
Preferred Qualifications
Pragmatic self-starter
Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time
Strong proficiency in project management software (e.g., MS Project, Jira, Trello)
Solid understanding of project management methodologies (Agile, Waterfall, etc.)
Excellent communication and interpersonal skills
Certification in PMP, PRINCE2, or Agile (preferred but not required)
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
#LI-Hybrid
$58k-74k yearly est. Auto-Apply 60d+ ago
Regional Operations Manager
Thyssenkrupp Materials Na 4.4
Operations director job in Northwood, OH
Job SummaryThe perspective candidate will actively engage in strategic leadership and operational oversight across multiple manufacturing plants and major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives.Job Description
The Regional Operations Manager - East Central is actively engaged in strategic leadership and operational oversight across multiple manufacturing plants or a major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives.
Preferred Location for this role:
Northwood, OH or South Bend, IN
(Northwood OH Preferred)
Travel is Up to 60% (mostly land) - South Bend, IN; Cleveland, OH; Grand Rapids, MI; Dayon, OH
Key Responsibilities
· Oversee end-to-end operations across multiple facilities with a strong emphasis on safety and cultural development.
· Promote a culture of hands-on leadership by ensuring plant level leaders are actively engaged on the floor.
· Ensure achievement of tactical and strategic KPI's.
· Ownership of lean manufacturing practices and culture of continuous improvement.
· Lead safety programs and ensure compliance with OSHA, EEOC, WIHA, and environmental regulations.
· Direct accountability for the operational P&L and sustainable growth within their area of responsibility.
· Promote a positive and inclusive workplace culture that supports employee engagement and development.
· Develop and mentor plant-level leadership and operations teams.
· Collaborate with cross-functional departments including Sales, R&D, HR, and Supply Chain.
· Align production capabilities with current and future sales forecasts.
· Optimize resource allocation and capacity planning (equipment, personnel, materials).
· Drive cost-saving initiatives through process optimization and training.
· Maintain equipment and develop contingency plans for downtime and staffing fluctuations.
· Serve as the operations lead in solution selling activities.
· Represent operations in customer meetings and strategic projects.
Key Performance Indicators (KPIs)
· Safety: OSHA incident rate, near-miss reporting, and compliance audit scores.
· Quality: First-pass yield, customer complaints, and return rates.
· Productivity: Units produced per labor hour, on-time delivery rate (OTIF), and equipment utilization.
· Operational Efficiency: Staff utilization, downtime reduction, and lean project implementation success rate.
· Customer Satisfaction: Net Promoter Score (NPS), on-time delivery, and service responsiveness.
· Employee Engagement: Pulse survey scores, absenteeism rate, and internal promotion rate.
· Financial: EBIT performance, cost of goods sold (COGS), and reduction in rework and scrap.
Qualifications
· Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or Behavioral Science.
· 5-10 years of leadership experience in operations or plant management.
· Proven track record in lean culture development and tool implementation.
· Strong decision-making, risk assessment, and prioritization skills.
· High level of organizational and communication skills.
· Experience in mentoring and coaching teams.
· Understanding of warehouse and manufacturing processes (metal fabrication preferred).
· Proficiency in Microsoft Office Suite and project management tools.
· Ability to lead change and deliver measurable results
Job Compensation
120K - 138K + Annual Bonus Incentive
Benefits Overview
We offer competitive company benefits to eligible positions, such as:
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) or RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment.
Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************.
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
$43k-59k yearly est. Auto-Apply 60d+ ago
Area Manager, Food & Beverage
Cedar Point 3.9
Operations director job in Toledo, OH
The Area Manager - Food and Beverage plays a critical role in managing daily operations, supervising staff, and ensuring compliance with health and safety standards. The Area Manager will help set agendas and guidelines for training, purchasing, budgeting, staffing, inventory, and cost controls. The Area Manager reports directly to the Food & Beverage Manager and collaborates with other departments to support park-wide initiatives.
Responsibilities:
Staff, train, develop restaurant supervisors and hourly associates through orientations, ongoing feedback, the establishment of performance expectations and by conducting reviews.
Ensures all necessary associates are certified in Serv Safe Alcohol for the responsible service of alcohol to the guests.
Responsible for the effective operation within the designated areas F&B locations and in accordance with Cedar Point's and Franchise standards of operations.
Oversee and responsible for managing F&B locations, P & L to optimize manageable profit, control of costs of goods sold (COGS), Labor, and other controllable expenditures to achieve all financial and budgetary goals.
Responsible for the development and achievement of the restaurants' business plan by working with the Director of Food & Beverage.
Pass and/or take corrective action for all inspections and audit performed by outside entities such as but not limited to the Ohio Department of Health, Ecosure, Everclean, brand standard audits, Cedar Point, State and local fire and safety inspections.
Ordering, control inventory of all necessary products to effectively produce and serve a quality product to all guests in accordance with Cedar Point, State, local and franchise standards of excellence.
Ensure the highest level of guest services are present in all units. This is to include a monthly training with front and back of the house personnel.
Initiates corrective and improvement actions as needed or upon the direction of the director. Responsible for accurate reporting.
Qualifications:
High School Diploma or GED required;
Bachelor's Degree preferred.
Minimum of 2-4 years in food and beverage management; 4 years supervisory experience preferred.
Proficient in Microsoft Outlook, Excel, and Word.
Valid ServSafe Food Manager Certification preferred. Valid ServSafe Alcohol Certification preferred.
Valid driver's license required.
Ability to work flexible hours including nights, weekends, and holidays.
Must pass background check and drug screening per company policy.
$48k-75k yearly est. Auto-Apply 18h ago
Director of Operations
Sunrise Telecom 4.2
Operations director job in Fremont, OH
Title: Director of Operations
Immediate Supervisor: Vice President of Operations
Exempt Non-Exempt
Responsible for all aspects of day-to-day operations of one or more regions of business.
Principal duties and Responsibilities:
Supervise all aspects of business from supplies to staff and production.
Confirm quality of work being done and quantity done at the end of each day.
Responsible for maintaining acceptable performance standards and metrics of crews.
Maintain contract and/or performance schedule.
Oversee day-to-day performance of staff.
Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc.
Ensure safety practices and procedures and human resource policies and procedures are being followed at all times.
Financial responsibility for all offices in assigned region with the goal of maximum profitability.
Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas.
Perform other related work as assigned using available resources to achieve established goals.
Position Requirements:
High School Diploma
Organized and motivated to provide project support as directed
Conscientious professional who has a pleasant phone manner and excellent organizational skills
10+ years operations management experience in the field
Proficient in Microsoft Office products, specifically Word, Excel and Outlook
(This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)
How much does an operations director earn in Sylvania, OH?
The average operations director in Sylvania, OH earns between $52,000 and $153,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Sylvania, OH
$89,000
What are the biggest employers of Operations Directors in Sylvania, OH?
The biggest employers of Operations Directors in Sylvania, OH are: