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Operations director jobs in Waunakee, WI

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  • Operating Director

    Cornerstone Caregiving

    Operations director job in Janesville, WI

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 250 offices across 39 states in under 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Janesville, WI: Relocate before starting work (Required) Work Location: In person
    $80k yearly 16h ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations director job in Sun Prairie, WI

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 4d ago
  • Regional RMA Manager - Americas

    Hillenbrand 4.8company rating

    Operations director job in Whitewater, WI

    The RMA Manager is responsible for overseeing the management and resolution of Return Merchandise Authorizations (RMAs) across the Americas region. As a key member of the Customer Service team, this role focuses on coordinating return processes, analyzing return data to identify trends and root causes, and driving continuous improvement initiatives to enhance product quality and customer satisfaction. The RMA Manager plays a vital role in ensuring compliance with regional and international standards, leveraging return insights to reduce costs, mitigate risks, and improve overall product reliability. The manager collaborates closely with engineering, quality, logistics, and other relevant teams to implement corrective and preventive actions, refine return procedures, and foster ongoing improvements that support customer loyalty and operational efficiency. Effective communication with customers regarding RMA processes, status updates, and resolutions is a critical aspect of this role. Work You'll Do: * Manage the end-to-end RMA process, ensuring timely and accurate handling of product returns, repairs, and replacements across the Americas. * Communicate proactively and effectively with customers regarding RMA procedures, status updates, and resolutions to ensure high levels of customer satisfaction. * Analyze return data to identify trends, root causes, and opportunities for product or process improvements. * Collaborate with engineering, quality, logistics, and other relevant teams to resolve product issues identified through RMAs. * Develop and implement policies, procedures, and workflows to streamline RMA operations and reduce return rates. * Drive corrective and preventive actions based on return analysis to improve product quality and reduce recurrence of issues. * Maintain documentation for audits, inspections, and continuous improvement initiatives. * Provide regular reports on RMA trends, resolution metrics, cost analysis, and improvement initiatives to management. Team: This role will be part of the Customer Service team, working closely with cross-functional departments to enhance RMA processes and customer satisfaction. Basic Qualifications: * Education in Engineering, Business Administration, or a related field. * Proven experience in RMA management, product returns, or related quality roles, ideally in mechanical engineering or machinery industries. * Strong analytical, problem-solving, and organizational skills. * Excellent communication skills in English. * Ability to work under pressure and manage multiple priorities across regions. * Strong project management skills and experience coordinating cross-departmental initiatives. * Willingness to work in international or cross-cultural environments. Preferred Qualifications: * Experience with international logistics and compliance standards. * Knowledge of quality management systems and continuous improvement methodologies. * Ability to adapt to changing priorities and work effectively in a dynamic environment. Who we are: Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion's divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: ******************** EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
    $114k-174k yearly est. Auto-Apply 29d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations director job in Madison, WI

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 40d ago
  • Corporate Director of Plant Operations

    Corporate & Technical Recruiters, Inc.

    Operations director job in Columbus, WI

    Corporate Director of Cooked Plant Operations The Corporate Director of Cooked Plant Operations is a senior leadership role responsible for the overall management of our food processing facilities producing ready to eat cooked foods. They support cooked (RTE) production operations from a corporate oversight position, focusing on meeting production targets, ensuring quality and safety, and managing all aspects of the plant's cooked products. Key responsibilities: • Operational leadership: Provides strategic direction for all plant operations, including production, processing, & packaging. • Production management: Sets short- and long-term production goals and monitors key performance indicators (KPIs) to ensure efficiency, optimize production processes, and maximize productivity. • Quality and compliance: Ensures strict adherence to all food safety regulations, including those from the USDA, FDA, and HACCP. • Budgeting and finance: Monitors financial reports to control costs and ensure profit margins. • Team management: Leads senior plant management to help foster a cohesive and safe workplace culture. • Safety programs: Engages with comprehensive safety programs and culture to protect employees and align with company values and regulations like OSHA. • Continuous improvement: Applies industry best practices, such as Lean or Six Sigma methodologies, to drive continuous improvements in cost, quality, and efficiency. • Cross-functional communication: Collaborates with other departments, such as quality control & product management to ensure seamless operations. Required skills and qualifications • Experience: Typically requires 10 or more years of experience in food processing operations, with previous management experience in a USDA-regulated facility. • Education: A bachelor's degree in business, engineering, food science, or a related technical field is often preferred. • Certifications: Certifications in Lean, Six Sigma, or similar process improvement methodologies are highly valued. • Leadership and management: Excellent leadership, communication, and strategic thinking skills are essential for managing staff and achieving business objectives. • Problem-solving: The ability to address major production challenges, handle pressure, and solve problems quickly and effectively.
    $92k-133k yearly est. 5d ago
  • Region Manager (Sales Management)

    Biote Corp 4.4company rating

    Operations director job in Madison, WI

    Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. We are currently looking for multiple Region Managers to join our team. Position and Scope A Region Manager must have a proven desire to recruit qualified physicians and practitioners into a partnership relationship with Biote while leading a team to do so as well; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. This position is responsible for relationship development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. This leadership position is responsible for ensuring strong and consistent service and sales performance, driving accountability, and fostering continuous learning and excellence within the team. In managing others, RM's need to have the ability to lead a team supporting development and addressing challenges, work cross-functionally, and promote corporate values and initiatives. Duties and Responsibilities * Must be able to acquire and retain extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. * Prior history or ability to read and understand medical and scientific studies. * In collaboration with VP of Sales, develop and execute quarterly goal setting for the Incentive Compensation Plan for field team in accordance with corporate objectives. * In collaboration with VP of Sales and the Marketing team, formulate sales strategies for markets within the assigned geography in order to attain revenue targets; plans and manages expenses to ensure sales objectives are met within budget. * Develop strong collaborative relationships with all members of the region, the sales team, and other internal stakeholders to proactively analyze and address customer needs, market dynamics and trends that support brand and collaboration objectives. * Assist and support the sales team to execute sales strategy, identify the needs associated with each account and implement accordingly to meet those needs. * Effectively present Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. * Cultivate and maintain mutually productive partnerships with practitioners. * Effectively conduct physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. * Attending marketing and sales events for prospects and current customers. * Update all relevant sales activities in the Company's CRM system. * Integrates individual sales plans and account profiles into a broader regional sales plan and coaches sales team accordingly. * Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates. * Monitors regional sales performance on an ongoing basis, initiating corrective action as required. * Responsible for developing, implementing, and monitoring a region targeting program. * Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth. * Coaches sales representatives on selling skills and targeting of accounts. Shares personal selling experiences in a way that motivates others and teaches applicable skills. * Maintains knowledge of the industry and the competition, continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies and prepares their team to counter the competition. * Ensures the effective implementation of representative customer records, key contacts, reports and company policies. * Plans and controls expenses to ensure sales objectives are met within budget. Responsible for revenue budgets. * Attend and participate in customer, company and industry sponsored forums and courses. * Maintains talent mindset and actively develops pipeline of future Biote sales representative candidates. Ensures that policies are followed in recruiting and selecting the best talent. * Spends a minimum of 70% time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understand of the customer. * Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiate each product line against the competitor's products in front of the customer. * Ensure applicable Biote SOP's are understood and implemented - i.e. audits. * Perform other related duties as required or requested. Skills and Experience Required * Bachelor's degree or significant related work experience. * Excellent in business software such as Excel, Word, Power Point, and Outlook. * Strong communication skills, both orally and written and the ability to conduct professional and effective presentations to a practitioner. * Proven track record of meeting and exceeding assigned tasks. * Ability to react to time pressures and to overcome objections effectively. * Ability to work extended hours as duties require. * Strong teamwork, communication (written and oral), client management, and interpersonal skills. * Minimum of 7 years of sales experience in a business-to-business model. * Minimum of 3-5 years managing 5-7 direct reports. * Must have excellent time management skills. Personal Attributes * Collaborative - Incredibly effective with people, e.g., knows how to understand and learn from people, motivates enthusiasm and can drive decision-making. Excellent organization and decision-making skills that engage colleagues to make joint decisions and bring people together across boundaries to achieve results. * Innovative - Comes up with novel ideas and approaches to new opportunities that set the Company apart from the crowd and result in exceptional performance. * Pragmatic - Does not reinvent the wheel once something works and figures out how to scale processes and practices that drive efficiency and effectiveness. * Pride of Authorship - Intrinsically cares about the quality of their work. High attention to detail. * Flexible and Resourceful - Thrives in a dynamic, growth business where new challenges are the order of the day and necessity is the mother of invention. Can adapt to shifting priorities, demands, and timelines and help their team adapt to changes in business priorities and focus areas. * Transparent - Understands that improvement only occurs when you acknowledge problems and mistakes and works openly to address them. * Communicative - Excellent oral and written communication; an ability to present and discuss technical information in a way that established rapport and gains understanding. Listens well and easily gains people's trust. * Dynamic - Proven set of leadership skills that can attract, develop, and energize multidiscipline, high-performance work teams to learn and apply new skills/techniques to business needs. * Perfectionist - Very strong problem-solving skills and ability to deal with complex and demanding issues that address root cause issues. Understands that perfection is a journey, not a destination. Company Perks: * Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine * Company Paid Life and AD&D Insurance * 15 days of Paid Time Off and Company Holidays * 401k with a 3% employer contribution * Motus mileage program * Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!
    $98k-171k yearly est. Auto-Apply 2d ago
  • Director, Client Operations

    MTM 4.6company rating

    Operations director job in Madison, WI

    At MTM Health, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments. The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget. Location: This is a hybrid position located at our Middleton, WI location. What you'll do: Provide daily guidance and support for direct and non-direct reports Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services Ensure all program activities are being performed accurately and consistently to ensure the program's ongoing contractual and institutional compliance. Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered Perform audits of functions as appropriate, tracking the results, per established guidelines Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program's data quality, processing and improvement plan Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals Manage expectations and communications with leaders at the home office Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts Conduct project status meetings to identify problems and ensure that deliverables are met Other duties as assigned What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent Bachelor's degree in Business Administration (or equivalent experience) in a related field 8+ years in an Operational or logistics role 5 years' experience in a supervisory/management role Must possess a valid driver's license Skills: Positive attitude and proven ability to work well with all levels of the organization Effective use of judgement to prioritize focus areas and day to day tasks Willingness to embrace difficult situations Independently maintain and hold others accountable for best-in-class results and the highest of standards Ability to lead and effect change through influence Effectively uses (objective) data vs. hyperbole or “common-knowledge” to evaluate operation performance Excels at identifying and leveraging the correct data to identify and solve problems Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures Ability to teach, coach and motivate staff Ability to build and maintain good relationships with community agencies and other critical stakeholders Solid interpersonal and team-building skills to effectively communicate with internal and external customers Proactive and creative techniques in solving problems Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination Ability to think creatively and use various methods in problem solving Proficient with the Microsoft Suite Self-starter with the initiative to identify and act upon opportunities without direction Communicate professionally and clearly both in person and in writing Easily adaptable to ever changing environment and requirements Flexibility in work schedules Ability to maintain high level of confidentiality Regular attendance Even better if you have... Previous experience working with Medicaid and/or State programs preferred Project Management certification a plus Prior experience in the transportation industry a plus What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM
    $80k-100k yearly Auto-Apply 60d+ ago
  • Director of Plant Operations (in Training)

    Scionhealth

    Operations director job in Watertown, WI

    At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Manager - Plant Operations / Maintenance is responsible for directing and coordinating all maintenance and engineering activities within the hospital. This includes facilities maintenance, groundskeeping, pest control, equipment upkeep, and regulatory compliance. The Manager ensures that physical plant operations support patient safety, quality of care, and operational efficiency in alignment with hospital policies and healthcare standards. Essential Functions * Manages daily operations of plant services including building maintenance, grounds, and environmental controls. * Develops and implements protocols, maintenance schedules, and safety procedures in accordance with regulatory standards. * Ensures effective pest control, equipment functionality, supply availability, and a safe, clean work environment. * Reviews and updates departmental policies and procedures to reflect facility objectives and regulatory compliance. * Hires, trains, schedules, and evaluates maintenance staff; ensures appropriate staffing levels. * Participates in the development of the department budget and provides financial reporting related to maintenance activities. * Oversees contractor/vendor work and evaluates product and service value for cost-effectiveness. * Coordinates inspections, corrective actions, and quality improvement initiatives for plant systems and infrastructure. * Ensures compliance with The Joint Commission (TJC), OSHA, NFPA, CMS, and state health regulations. * Collaborates with other departments on projects affecting facility operations and patient care delivery. Knowledge/Skills/Abilities/Expectations * In-depth understanding of building systems, preventive maintenance, and mechanical/electrical infrastructure. * Knowledge of healthcare regulations and physical environment standards. * Strong leadership, project management, and interpersonal communication skills. * Proficiency in Microsoft Office and facilities maintenance systems. * Ability to interpret technical drawings, safety codes, and regulatory guidelines. Qualifications Education * High school diploma or equivalent required. Licenses/Certifications * None required. * Relevant trade, engineering, or facility management certifications preferred. Experience * Minimum of 5 years' experience in maintenance or plant operations required. * At least 3 years in a supervisory or leadership role in a healthcare or related facility preferred.
    $92k-133k yearly est. 15d ago
  • Director of Finance, Geospatial Business Unit

    Nv5 Global, Inc.

    Operations director job in Sun Prairie, WI

    Reporting directly to the Chief Financial Officer, the Director of Finance is a strategic, visible and impactful role that will be responsible for leading the Financial Planning & Analysis (FP&A), accounting and financial reporting functions for TIC Solutions' Geospatial business unit. This is a hands-on leadership role that requires command of percentage-of-completion accounting, project-based financial management and complex FP&A initiatives, including budgeting, forecasting, analytics, and business case assessment. This individual will be a value-added business partner to functional leaders within the segment, the segment's leadership team and corporate executive leadership, in addition to leading the global Geospatial accounting team. In this capacity, the Director of Finance will oversee accounting operations and participate with corporate accounting to ensure compliance with US GAAP and all internal control requirements. Location & Travel: * Hybrid or onsite in Sun Prairie, WI * Limited travel (10-15%) to regional offices or client sites as needed NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 professionals in more than 100 offices worldwide. NV5's continued growth has been spurred through strategic investments in firms with unique capabilities to help current and future customers solve the world's toughest problems. The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment. We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as a leader in our industry and expand our individual and collective potential. Responsibilities Accounting & Financial Reporting * Oversee the entire accounting organization for the global Geospatial Business Unit (General Ledger, Project Accounting, Billing, A/R and internal controls); * Ensure accurate and timely application of percentage-of-completion revenue recognition, including partnership with project managers and other business partners to ensure accurate financial reporting; * Manage monthly, quarterly, and annual close processes with strict deadlines. Financial Planning & Analysis (FP&A) * Direct the annual budgeting and monthly forecasting process with a project-by-project and practice-area view; * Partner with functional stakeholders and executives on all FP&A related activities to become a trusted leader and a source of financial advice to the strategic decision-making process; * Support the SVP-Geospatial Sales and the team with pricing analyses and evaluate incentive plan design and achievement; * Analyze monthly financial results, identifying drivers of favorable and unfavorable performance, conducting ad-hoc analyses, developing remediation plans and incorporating insights into monthly forecasts; * Prepare monthly and quarterly deliverables including management reporting packages and supporting board and investor presentations; * Maintain and enhance key performance indicators in support of functional and executive leadership; * Drive working capital optimization. Leadership & Strategic * Attract, mentor, and develop a team of 12-15 professionals across the global accounting and FP&A team; * Evaluate, implement, and optimize business systems; * Drive process improvement within accounting operations to create a more efficient global support model; * Assist with establishing the financial integration strategy of newly-acquired companies and execute said strategy; * Act as a business partner to the executive team on M&A evaluation, organic growth investments, and capital allocation; * Openly and positively communicate, possess a strong work ethic and exhibit natural curiosity. Qualifications Required * Bachelor's degree in Accounting or Finance; CPA or Chartered Accountant strongly preferred. * 12-20+ years of progressive experience, with at least 5 years in a senior leadership role overseeing both accounting and FP&A. * Deep expertise in percentage-of-completion accounting. * Proven track record managing project accounting in firms that bill time & materials, fixed-fee, or milestone-based contracts. * Hands-on experience with Deltek Vantagepoint or similar project-centric ERP systems. * Strong technical accounting background combined with business-oriented FP&A skills. * Exceptional leadership and people-development capabilities. Preferred * Master's degree or MBA. * Big 4 or large regional public accounting experience (audit or transaction advisory). * Experience taking a services firm through scale-up, IPO readiness, or private-equity transaction. * Familiarity with government contracting (FAR, CAS, DCAA) if applicable. NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities. Employment is contingent upon successful completion of a background check and drug screening. NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #LI-Hybrid #LI-JG1
    $102k-151k yearly est. Auto-Apply 21d ago
  • Director of Finance, Geospatial Business Unit

    Nv5

    Operations director job in Sun Prairie, WI

    Reporting directly to the Chief Financial Officer, the Director of Finance is a strategic, visible and impactful role that will be responsible for leading the Financial Planning & Analysis (FP&A), accounting and financial reporting functions for TIC Solutions' Geospatial business unit. This is a hands-on leadership role that requires command of percentage-of-completion accounting, project-based financial management and complex FP&A initiatives, including budgeting, forecasting, analytics, and business case assessment. This individual will be a value-added business partner to functional leaders within the segment, the segment's leadership team and corporate executive leadership, in addition to leading the global Geospatial accounting team. In this capacity, the Director of Finance will oversee accounting operations and participate with corporate accounting to ensure compliance with US GAAP and all internal control requirements. Location & Travel: Hybrid or onsite in Sun Prairie, WI Limited travel (10-15%) to regional offices or client sites as needed NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 professionals in more than 100 offices worldwide. NV5's continued growth has been spurred through strategic investments in firms with unique capabilities to help current and future customers solve the world's toughest problems. The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment. We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as a leader in our industry and expand our individual and collective potential. Responsibilities Accounting & Financial Reporting Oversee the entire accounting organization for the global Geospatial Business Unit (General Ledger, Project Accounting, Billing, A/R and internal controls); Ensure accurate and timely application of percentage-of-completion revenue recognition, including partnership with project managers and other business partners to ensure accurate financial reporting; Manage monthly, quarterly, and annual close processes with strict deadlines. Financial Planning & Analysis (FP&A) Direct the annual budgeting and monthly forecasting process with a project-by-project and practice-area view; Partner with functional stakeholders and executives on all FP&A related activities to become a trusted leader and a source of financial advice to the strategic decision-making process; Support the SVP-Geospatial Sales and the team with pricing analyses and evaluate incentive plan design and achievement; Analyze monthly financial results, identifying drivers of favorable and unfavorable performance, conducting ad-hoc analyses, developing remediation plans and incorporating insights into monthly forecasts; Prepare monthly and quarterly deliverables including management reporting packages and supporting board and investor presentations; Maintain and enhance key performance indicators in support of functional and executive leadership; Drive working capital optimization. Leadership & Strategic Attract, mentor, and develop a team of 12-15 professionals across the global accounting and FP&A team; Evaluate, implement, and optimize business systems; Drive process improvement within accounting operations to create a more efficient global support model; Assist with establishing the financial integration strategy of newly-acquired companies and execute said strategy; Act as a business partner to the executive team on M&A evaluation, organic growth investments, and capital allocation; Openly and positively communicate, possess a strong work ethic and exhibit natural curiosity. Qualifications Required Bachelor's degree in Accounting or Finance; CPA or Chartered Accountant strongly preferred. 12-20+ years of progressive experience, with at least 5 years in a senior leadership role overseeing both accounting and FP&A. Deep expertise in percentage-of-completion accounting. Proven track record managing project accounting in firms that bill time & materials, fixed-fee, or milestone-based contracts. Hands-on experience with Deltek Vantagepoint or similar project-centric ERP systems. Strong technical accounting background combined with business-oriented FP&A skills. Exceptional leadership and people-development capabilities. Preferred Master's degree or MBA. Big 4 or large regional public accounting experience (audit or transaction advisory). Experience taking a services firm through scale-up, IPO readiness, or private-equity transaction. Familiarity with government contracting (FAR, CAS, DCAA) if applicable. NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities. Employment is contingent upon successful completion of a background check and drug screening. NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #LI-Hybrid #LI-JG1
    $102k-151k yearly est. Auto-Apply 6d ago
  • Laboratory Operations Manager Outside of Madison

    K.A. Recruiting

    Operations director job in Madison, WI

    Take the next step in your career by joining a highly respected mid-sized hospital in Southern Wisconsin. This facility has earned an “A” Hospital Safety Grade and is recognized for its excellence in a wide range of services, including cardiology, neurology, trauma care, women's health, robotic surgery, and more. About the Role We are seeking a Laboratory Operations Manager to oversee day-to-day lab operations on the Day Shift with 24/7 accountability. This leadership role works closely with the Lab Director and plays a key part in ensuring the highest standards of quality, safety, and performance across the laboratory. Key Responsibilities Assist the Lab Director with overall operations and strategic initiatives Coordinate quality and performance improvement programs Develop and manage budgeting and staffing plans Establish and enforce laboratory and safety policies Conduct staff evaluations and professional development planning Qualifications Bachelor's degree in Medical Laboratory Science or related field (Master's preferred) ASCP certification required Minimum 3 years of laboratory leadership experience Experience in a multi-hospital system preferred Lean/Six Sigma training a plus Compensation & Benefits This hospital values its leaders and offers a competitive compensation package, including: Competitive pay rates + special incentive programs Comprehensive medical, dental, and vision coverage Retirement plan with generous matching contributions Life and disability insurance Flexible spending account options Generous PTO and paid holidays Educational assistance program for career growth And more! Why Join Us? This is your opportunity to lead a collaborative, high-performing laboratory team within an organization that's committed to excellence in patient care and employee development. Call or Text: 617-746-2745 Email: andrea@ka-recruiting.com ACC 23811311
    $49k-86k yearly est. 34d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Operations director job in Madison, WI

    The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 53d ago
  • Manager, Product Development & Operations

    Arrowhead Pharmaceuticals 4.6company rating

    Operations director job in Verona, WI

    Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position The Manager, Product Development & Operations is accountable for the project and is responsible for the indirect management of CMC project teams from process development to delivery of finished goods to depots or 3PL(s). They will manage both internal and external CMC activities. They may manage external relationships and may act as the primary contact for outsourced contract manufacturing organizations (CMO) and contract research organizations (CRO) involved with the development, analysis, distribution, manufacturing, packaging, and labeling for Arrowhead drug development programs. The Manager, Product Development & Operations will facilitate team collaboration to identify risks, challenges, and opportunities for the project. They will work with Arrowhead leadership to prioritize work and assign tasks. They will manage vendor onboarding, contracts, project budgets, timelines, KPIs and deliverables. This is a non-laboratory position with responsibilities that require cross- functional collaboration with team members from technical, legal, finance, clinical, commercial, logistics, supply chain, quality, and regulatory functions. Responsibilities Oversee global operational activities: development, manufacturing, warehousing, distribution, supply chain, logistics Act as primary point of contact for projects, facilitating communication between internal and external team members for CMC development, analytical, manufacturing, packaging, and labeling and distribution activities Partner with the cross functional project team (chemistry, analytical, quality, regulatory, supply chain, clinical operations, commercial, marketing) to deliver quality product on time Communicate project status and vendor activities to Arrowhead management and stakeholders Monitor internal and external inventory of intermediates, API, investigational product, retains, samples, and clinical supplies Manage budget, timeline, quality and deliverables for each project and vendor Develop and implement global process standards, best practices Develop and maintain and report KPIs for projects and external partners Generate and maintain project tracking tools using Smartsheet, Excel, Power Bi and other databases Work with technical, legal and finance groups to draft RFPs, track, manage and negotiate new contracts, supply agreements, confidentiality agreements, purchase orders, etc… for new and existing venders Track and review vendor invoices; collaborate with finance department to process payments Lead project meetings, vendor visits and conference calls Oversee shipments and storage of GLP, GMP, and clinical materials in accordance with Arrowhead SOPs and GDP Collaborate with clinical supply and supply chain to ensure materials are ready for current and up-coming developmental programs Requirements Bachelor's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and a minimum of 3 years of experience in a pharmaceutical company, contract manufacturing organization (CMO), or contract research organization (CRO); or Master's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and at least 1 year of relevant experience in a pharmaceutical company, CMO, or CRO. 0-2 years in a project management or project coordination role Knowledge of applicable GLP, GMP, GDP and regulatory guidance for pharmaceutical manufacturing and testing Strong MS Office skills (Outlook, Excel, PowerPoint, and Word) Excellent verbal and written communication skills A detail oriented, organized, self-starter who endeavors to anticipate problems and seeks opportunities to grow the role and responsibilities at Arrowhead Ability to work prolonged periods at a desk and working on a computer. Aptitude for independently resolving competing priorities in a fast-paced environment Willingness and ability to travel on a limited basis ( Preferred: Previous experience in pharmaceutical manufacturing, operations, clinical supply, or project management roles Experience with Project Management Software such as Smart Sheet or MS Project Experience with an ERP system such as Microsoft Dynamics (D365) or SAP GLP or GMP Laboratory or Manufacturing experience Wisconsin pay range $100,000-$115,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy
    $100k-115k yearly 30d ago
  • Manager Perioperative Service - Anesthesia Operations Support

    UW Health 4.5company rating

    Operations director job in Madison, WI

    100% FTE, Monday - Friday with support when needed to cover 24/7 department. You will be working at University Hospital in Madison, WI. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Registered Nurse (RN) with demonstrated leadership and management skills to: Direct, plan, implement and evaluate patient care programs for the perioperative patient population. Lead daily operations and coordination of patient care services focusing on anesthesia services. Direct and evaluate the department's workforce in terms of overall staffing and scheduling, adjusting to changes in care requirements, patient census and staffing resources. Prepare and/or participate in preparation of operating budgets. Establish quality improvement efforts to support the delivery of patient and family-focused care. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Acuity based staffing ratios for optimal safety. A strong shared governance structure which assures every nurse has a voice. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. A place where nursing excellence is recognized and celebrated in our inpatient and outpatient settings through several award programs. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. Education Bachelor of Science - Nursing (BSN). Required Master's degree in Nursing. Preferred Work Experience Three (3) years of relevant experience and progressive nursing leadership experience with demonstrated success. Required Five (5) years of relevant experience and progressive nursing leadership experience with demonstrated success. Preferred Prior surgical services experience and/or experience working in an academic medical center or complex healthcare system. Preferred Licenses and Certifications Wisconsin RN license. Required Our Commitment to Diversity, Equity and Inclusion UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits
    $57k-102k yearly est. Auto-Apply 16m ago
  • AWS JAN Operations Manager

    DSV 4.5company rating

    Operations director job in Madison, WI

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Madison, 135 Industrial Dr N, MS Division: Solutions Job Posting Title: AWS JAN Operations Manager Time Type: Full Time POSITION SUMMARY Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. Meets all client specified KPI's and complies with Quality system requirements. Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. Delivers results by leveraging the skills of the right people at the right time Effectively keeps senior management and client representatives informed of critical issues that affect the operations Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction. Provides ongoing growth and development opportunities for team members Supports adherence to Standard Operating Procedures (SOPs). Conducts routine staff meetings to review daily/weekly work activities. Management Information Systems Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Develops proficiency in client systems. Customer Management: Manages high level customer service standards for all functions. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and responds to requests when required. Attends or leads meetings with key customers to discuss any customer issues. Coordinates management of supplier/customer visits to the site. Promotes a positive relationship with clients by providing excellent customer service. Budgeting/Financials: Supports the development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES Work overtime as dictated by business whether mandatory or voluntary Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Manages warehouse operations supervisors & support staff. SKILLS & ABILITIES Education & Experience Must have a high school diploma or general education degree (GED). Bachelor's degree is preferred 7 years' experience working in a logistics/distribution/relevant environment. 5 years' experience in a supervisory role Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills Proficient in Microsoft Office (Excel, Work, and Power Point) Demonstrated proficiency in knowledge of applicable WMS systems Language Skills English (reading, writing, verbal) Proficiency in business communication at all levels Other Strong attention to detail accuracy and accomplish job task in a timely manner Good organizational and personnel skills Good communication skills, written and oral Good leadership, supervision, and planning skills Able to work flexible schedules, including nights and weekends, as required by the operation Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments. Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally Handling/Fingering, Sitting Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $60k-104k yearly est. 2d ago
  • Area Extension Director - Area 16 (Dane County)

    Uwmsn University of Wisconsin Madison

    Operations director job in Madison, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. The Division of Extension is hiring an Area Extension Director to serve as an administrative leader across Area 16 (Dane County). The Area Extension Director (AED) for Dane County provides overarching leadership, direction and guidance within the geographic area, leading a team of county-based Extension educators and support staff to cultivate an inclusive, respectful, and collaborative work environment. Through ongoing engagement with local communities, the AED helps identify emerging needs and opportunities, aligning Extension resources and programming to address those priorities effectively. A successful AED will have the skills and competency required to work with diverse staff and clientele and have the political aptitude needed to work with county, municipal, and community partners to identify and assess new opportunities in programming, funding, and staffing. In addition to supporting Extension programming, this position will facilitate, build, and support partnerships between UW-Madison , Dane County, and community partners within Dane County. Reporting to the Assistant Dean, the AED will support the work with county and tribal governments, municipalities, and partner organizations to ensure that the educational needs of local communities are met. The AED serves as the direct supervisor for the programmatic Division of Extension staff in the Area and provides leadership in staff development and partnerships. The AED ensures compliance with equal employment opportunity and civil rights laws, regulations and policies while carrying out the primary duties. The principal duties of this AED position include program and community relations; supervision and staff development; financial management; and policy implementation and management. The AED contributes to the delivery of evidence-based outreach that addresses the needs of local communities through coordination with Extension programs to identify programmatic needs and support programmatic responses to those needs. Program and Community Relations Develop and manage the relationships with partner organizations operating within and across the geographic boundaries of the area, such as county governments, tribal nations, municipalities, third-parties, other governmental agencies. Build and support relationships between UW-Madison , Dane County, and community partners Assist program leadership in supporting local staff programming opportunities within the geographic area, ensuring educational needs of the local communities are met. Identify issues of critical importance to the community; create opportunities for increased engagement between Extension and the community Ensure preparation of annual educational workplans and reports of activities and impacts for the public, county government and Division of Extension administration. Assist Institutes in adapting and sharing program impacts and other communications to enhance the visibility of Extension programs within the Area. Engage with program leadership to coordinate regional and statewide programming activities to achieve local programming goals as necessary Supervision and Staff Development Supervise, coach, and lead Division of Extension staff and county support staff, including annual performance reviews and professional development activities. Promote a positive, supportive environment within the local office team through hiring practices and promotion of an inclusive work environment. Support and encourage professional improvement of faculty and staff. Manage recruitments and hiring processes for new positions within the geographic area Provide critical support roles for volunteer management in Extension educational programming Financial Management Develop and manage budgets for UW-Madison Division of Extensions Area office, including salary, fringe, travel, professional development, and county level budget. Develop, steward, and manage contracts and agreements established between the Division of Extension and its partners, including Dane County. Collaborate with Institutes to assess opportunities to diversify funding to support existing programs and build capacity to address emerging issues; strategies may include grants and contracts, cost recovery practices, gifts and contributions and other revenue alternatives. Negotiate and implement annual county extension contract between Division of Extensions programmatic objectives and Dane County. Policy Implementation and Management Leads the implementation of program and administrative policy and procedures within the geographic area. Ensure compliance of relevant policies and procedures by staff and volunteers Maintain regular communication with Extension leadership regarding risks and compliance County Location The Area 16 AED will provide leadership in Dane County. The headquarter location for this position is located in Madison, WI. In Person It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Evening/Weekend Work This position may be required to work occasional nights and weekends to meet the program needs and priorities of the communities served. Travel Expectations It is expected that employees will make individual arrangements for transportation adequate to meet position responsibilities and essential job functions. Read more about UW-Madison Driver Authorization. Applicants are required to: Have a valid drivers license and a reliable source of independent transportation for periodic in-state work travel, and/or comply with requirements for UW-Madison vehicle use authorization. Key Job Responsibilities: Develops and audits administrative operating reports, budgets, policies, and procedures to comply with regulations, institution policies, and business objectives Directs, implements, and monitors strategic planning initiatives to ensure appropriate use of financial, administrative, and staffing resources Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees Recommends, reviews, and directs personnel resource allocation to ensure appropriate utilization of resources Supervises managerial, professional, and support staff of the unit or division and facilitates unit staff developmental opportunities Serve as liaison between UW-Madison, Dane County, and community partners to build and support those relationships Serves as the unit liaison to internal and external stakeholder groups providing organizational information and representing the interests of the unit Department: Division of Extension, Office of the Assistant Dean is hiring for an Area Extension Director for Area 16. About Extension UW-Madison's Division of Extension serves the people and communities of Wisconsin by addressing local, statewide and national issues, improving lives through research-based education, fostering partnerships and action, and facilitating positive impacts. Additional Department Details Extension's mission is to connect people with the University of Wisconsin. We teach, learn, lead and serve, transforming lives and communities. Compensation: The minimum annual (12 months) starting salary for the position is $100,000 but is negotiable based on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Please review the summary of benefits for more information. Required Qualifications: Two or more years of demonstrated supervisory and/or management experience Significant experience in coordinating, developing, or delivering community-based educational programs Knowledge of budget management for a business, non-profit or governmental organization Demonstrated success collaborating with partner organizations (e.g., government bodies, non profits, corporate entities, municipalities, and tribal nations) Demonstrated ability to communicate, direct, and lead effectively - orally, in writing, and through virtual communication technology (e.g. collaboration platforms, video conferencing, etc.) Demonstrated experience working with people from different backgrounds Preferred Qualifications: Five or more years of supervisory and/or management experience Experience managing a budget for a business, non-profit, or government organization Two or more years building and maintaining university-community partnerships and programs Experience with and/or knowledge of county governments Experience generating additional revenue from new or existing sources of funding Experience identifying and prioritizing educational programmatic opportunities Knowledge of the legacy of Cooperative Extension, as part of the U.S. system of land-grant institutions, dedicated to service in the public good Education: Bachelors Degree How to Apply: We are eager to learn more about how your experience and passion may align with this position. To begin the application process, click the "apply now" button. You will be prompted to upload the following documents: Resume Letter of Qualifications (cover letter) Please submit a cover letter referring to your work experience and a resume detailing your educational and professional background as it relates to this position. Your cover letter should communicate your interest in the position and how your skillset aligns with the role. The application reviewers will be relying on written application materials to determine who may advance to preliminary interviews. For additional guidance and resources on how to tailor your application materials to the job posting, please click ************************************ Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years. Application Deadline is January 11, 2026 at 11:59pm (CST). Contact Information: Jeremy Solin ********************* ************** Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
    $100k yearly Auto-Apply 14d ago
  • Manager of Residential Operations

    The Rogers Company 4.8company rating

    Operations director job in Oconomowoc, WI

    The Manager of Residential Operations represents the Vice President of Operations- Residential and Director of Residential Services with on-site operational leadership on a 24-hour basis (including weekends and holidays). They will have the authority to act on behalf of the Vice President of Operations /Director of Residential Services by acting independently to provide crisis management, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among residential program. As well as providing operational oversight throughout the residential division. They may act as the administrative liaison to patients, families, employees and external customers.Job Duties & Responsibilities: Demonstrate judgment and self-sufficiency in effective problem solving while serving as the Manager of Residential Operations and operational resource for the residential division. Intervene in situations involving patients, visitors, hospital staff and other external customers. Oversee patient care flow while redirecting and allocating resources. Determine necessary space, equipment, supplies and support systems to ensure effective functioning of residential programs. Work with social services designs to investigate patient/visitor concerns and implement appropriate courses of action. Work with Human Resources to take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and procedures. Facilitate interdepartmental communication, negotiation and decision-making. Obtain adequate facts and evaluate data to identify and intervene in actual and/or potential safety and risk management issues. Communicate pertinent information (verbal and/or electronic) in a timely manner to hospital administration and program leadership. Document pertinent information, actions and decisions and communicate to appropriate leadership. Communicate issues identified by front line staff to appropriate administrative team related to new administrative or program initiatives. Round residential programs and work with program managers regarding staffing, program developmental and acuity issues. Collaborate with program managers to ensure appropriate transfers to Inpatient, Rogers Partial Hospitalization Program or Intensive Outpatient Program (PHP/IOP). Attend at least one staffing per week in Residential programs to ensure documentation is completed and program schedule is being followed. Work with team to assess treatment recommendations. Work with Vice President of Operations- Residential and program managers to increase capacity utilization and improve communication. Develops an understanding of regulations regarding Department of Children and Families (DCF) 52 and Department of Human Services (DHS) 83 programs. Collaborate with Director of Residential Services for compliance and policy interpretation. Promote department and organizational goals as well as the mission of the hospital. Communicate goals to fellow staff members. Demonstrate measurable goal achievement. Maintain department policies and procedures. Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met. Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations. Involve self in the learning and application of standards relevant to the Rogers Improvement System department. Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations. Involve self in the education of other disciplines regarding the department's regulations. Participate in hospital committees, performance improvement team meetings, and team projects, as directed. Demonstrate punctuality and preparedness. Demonstrate effective communication skills. Demonstrate good organizational skills. Contribute in a positive, solution-focused manner. Attend department meetings as needed, actively participate in discussions, recognize and contribute to activities leading to improvement. Participate in the performance improvement program. Gain understanding of the performance improvement process. Apply the performance improvement model to your department's activities. Participate and/or create performance improvement teams that lead to improvement in other hospital areas. Educate and involve self in the hospital and department's performance improvement plans. Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to all inquiries and to task completion. Communicate with all individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution. Communicate concerns and provide solutions for same. Attend outside seminars and/or educational classes to promote professional growth. Demonstrate a positive and professional attitude toward parties outside the hospital (provider relations representatives, managed care contractors, visitors, vendors, etc.) Comply with the hospital's policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs. Project a professional image by wearing appropriate, professional attire. Additional Job Description: Education/Training Requirements: Bachelor's degree required, Master's degree preferred. A minimum of three years' experience in a supervisory/management role is required. At least one year of this experience must be a management role with oversite of multiple facilities. CPR certification is required within thirty (30) days of date-of-hire. Annual re-certification is required. Formal training in management of the aggressive patient within sixty (60) days of date-of-hire. Annual re-certification is required. Clinical experience in mental health or chemical dependency services is required. Knowledge of DBT (dialectical behavioral therapy) preferred. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)
    $63k-107k yearly est. Auto-Apply 22d ago
  • Operations Manager

    AMPI 3.7company rating

    Operations director job in Portage, WI

    AMPI owns seven Midwest-based manufacturing plants where 10 percent of the nation's American-type cheese, processed cheese and butter is produced. The cooperative's award-winning cheese, butter and powdered dairy products are marketed to foodservice, retail and food ingredient customers. In 2019, the co-op launched its Dinner Bell Creamery brand and accompanying Co-op Crafted promise, highlighting more than 50 years of dairy farm families partnering with skilled buttermakers and cheesemakers. ESSENTIAL RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time: Safety & Quality Responsibility - All AMPI employees are responsible for reporting any employee safety, food safety, or product quality concerns to the appropriate authority. Heightened Safety & Quality Role - This position carries elevated responsibility for ensuring food safety and product quality across all operations activities. Operational Leadership - Plans, administers, and directs daily operations while driving continuous improvement to increase efficiency, reduce cost, and strengthen process reliability. Safety Leadership - Fosters a “safety-first” culture through employee engagement, coaching, and participation. Leads behavior-based safety initiatives, investigates concerns, and implements corrective actions collaboratively. Cost Management - Manages departmental budget responsibly while identifying, developing, and implementing cost-saving initiatives that support overall organizational profitability. Team Leadership & Development - Leads direct reports who supervise operations employees. Provides direction, coordination, and evaluation of the team. Responsibilities include interviewing, hiring, onboarding, training, performance evaluation, recognition, coaching, and corrective action, always aligned with company policy. Strategic Alignment - Develops strategies to achieve organizational goals and adapts plans to evolving business conditions. Adaptability - Manages competing priorities effectively and adjusts work methods or approaches to suit changing demands. Collaborative Problem Solving - Identifies and resolves problems promptly by gathering and analyzing information. Facilitates group problem-solving sessions, encourages input from others, and develops alternative solutions as needed. Team Culture & Morale - Builds a positive, collaborative team environment that promotes trust, communication, and mutual accountability. Works with the team to drive results and exceed divisional goals. Project Management - Creates workable project plans, communicates changes effectively, and builds commitment. Anticipates resistance and works with teams to overcome barriers. Quality Improvement - Actively seeks opportunities to improve processes, products, and work practices. Champions quality in all operations activities. Business & Financial Acumen - Understands business implications of decisions and demonstrates strong awareness of profitability drivers, market conditions, and competitive environment. Aligns team goals with strategic priorities. Sound Judgment & Inclusion - Makes well-reasoned decisions and explains the rationale clearly. Ensures appropriate people are involved in decision-making in a timely manner. Planning & Prioritization - Develops realistic action plans, prioritizes work effectively, and secures additional resources as necessary. Employee Engagement & Development - Includes staff in planning, decision-making, and process improvement. Remains accessible to employees, provides regular feedback, builds skills, and encourages professional growth. Customer Focused Problem Resolution - Supports and leads customer complaint investigations. Drives corrective actions to conclusion, ensuring outcomes meet expectations and strengthen customer confidence. Feedback & Continuous Improvement - Solicits and applies customer (internal and external) feedback to improve processes, products, and services. Professionalism Under Pressure - Responds effectively under pressure, treats others with respect, accepts responsibility for actions, and reliably follows through on commitments. Safety Compliance - Follows all safety and security procedures. Reports unsafe conditions promptly, leads corrective efforts, and ensures equipment and materials are used properly. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position . EDUCATION/EXPERIENCE Bachelor's degree in Food Science, Manufacturing, Engineering, or a related field OR a proven track record of 15+ years of progressive experience in manufacturing operations. Minimum 5 years of supervisory or leadership experience. BENEFITS/REWARDS AMPI offers competitive starting pay, PTO, 401k, short-term disability, health, dental, vision, life insurance, flexible spending accounts, employee assistance programs and more. Associated Milk Producers Inc. (AMPI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Military and veterans are encouraged to apply.
    $48k-63k yearly est. 5d ago
  • Director, Client Operations

    MTM, Inc. 4.6company rating

    Operations director job in Middleton, WI

    At MTM Health, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments. The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget. Location: This is a hybrid position located at our Middleton, WI location. What you'll do: * Provide daily guidance and support for direct and non-direct reports * Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals * Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction * Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents * Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes * Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services * Ensure all program activities are being performed accurately and consistently to ensure the program's ongoing contractual and institutional compliance. * Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered * Perform audits of functions as appropriate, tracking the results, per established guidelines * Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program's data quality, processing and improvement plan * Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals * Manage expectations and communications with leaders at the home office * Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts * Conduct project status meetings to identify problems and ensure that deliverables are met * Other duties as assigned What you'll need: Experience, Education & Certifications: * High school diploma or G.E.D. equivalent * Bachelor's degree in Business Administration (or equivalent experience) in a related field * 8+ years in an Operational or logistics role * 5 years' experience in a supervisory/management role * Must possess a valid driver's license Skills: * Positive attitude and proven ability to work well with all levels of the organization * Effective use of judgement to prioritize focus areas and day to day tasks * Willingness to embrace difficult situations * Independently maintain and hold others accountable for best-in-class results and the highest of standards * Ability to lead and effect change through influence * Effectively uses (objective) data vs. hyperbole or "common-knowledge" to evaluate operation performance * Excels at identifying and leveraging the correct data to identify and solve problems * Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures * Ability to teach, coach and motivate staff * Ability to build and maintain good relationships with community agencies and other critical stakeholders * Solid interpersonal and team-building skills to effectively communicate with internal and external customers * Proactive and creative techniques in solving problems * Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination * Ability to think creatively and use various methods in problem solving * Proficient with the Microsoft Suite * Self-starter with the initiative to identify and act upon opportunities without direction * Communicate professionally and clearly both in person and in writing * Easily adaptable to ever changing environment and requirements * Flexibility in work schedules * Ability to maintain high level of confidentiality * Regular attendance Even better if you have... * Previous experience working with Medicaid and/or State programs preferred * Project Management certification a plus * Prior experience in the transportation industry a plus What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM
    $80k-100k yearly Auto-Apply 38d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Operations director job in Madison, WI

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $50k yearly Auto-Apply 53d ago

Learn more about operations director jobs

How much does an operations director earn in Waunakee, WI?

The average operations director in Waunakee, WI earns between $59,000 and $179,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Waunakee, WI

$103,000

What are the biggest employers of Operations Directors in Waunakee, WI?

The biggest employers of Operations Directors in Waunakee, WI are:
  1. MTM
  2. Hotel Services
  3. SHI International
  4. Topgolf
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