Merchandise Area Manager
Operations manager job in Concord, NC
Responsible for managing the operation of the retail departments to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operations management.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
Auto-ApplyAssistant Operating Director
Operations manager job in Asheboro, NC
Assistant Operating Director (AOD)
| Full-Time | Leadership Role | $55,000-$60,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000-$60,000 starting salary (dependent on market and experience).
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Branch Manager
Operations manager job in Winston-Salem, NC
We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability.
POSITION OVERVIEW
The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch.
This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & Performance Management
Lead, coach, and develop a high-performing team focused on commercial accounts.
Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives.
Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability.
Evaluate employee performance, provide feedback, and support ongoing professional development.
Oversee staffing, scheduling, and resource allocation to ensure operational efficiency.
Sales & Customer Growth
Drive commercial sales growth by implementing and reinforcing company sales practices.
Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention.
Conduct joint field visits to support team members and strengthen customer engagement.
Ensure all sales and activity goals are achieved or exceeded.
Operations & Service Excellence
Maintain the highest standards of service quality and customer satisfaction across all commercial accounts.
Optimize routes, resource use, and service schedules for maximum efficiency and profitability.
Ensure compliance with safety, regulatory, and company policies.
Analyze performance reports to identify trends, forecast needs, and implement improvement strategies.
Collaborate with regional leadership to develop growth strategies and operational plans.
Training & Compliance
Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws.
Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements.
Promote a strong culture of safety, integrity, and continuous improvement.
SKILLS AND EXPERIENCE REQUIRED
Proven leadership experience in commercial pest management.
Strong communication, motivation, and people-development skills.
Demonstrated ability to meet or exceed sales and operational goals.
Experience managing budgets and full branch P&L preferred.
Excellent organizational and problem-solving skills.
Ability to analyze performance data and make informed business decisions.
Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months.
Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies.
What we offer:
Rewarding pay
Growth opportunities
Stable and growing industry
Health, dental, vision, life, & supplemental insurance
Paid time off
401(k) Retirement plan with employer matching
Company vehicle and gas card
General Manager
Operations manager job in Winston-Salem, NC
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
- Experience in management within HVAC and Plumbing companies.
- Minimum of 5-7 years of experience in a managerial role
- Proven track record of achieving business targets and improving organizational performance
- Strong leadership and team management skills
- Excellent verbal and written communication abilities
- Proficient in financial management and budgeting
- Strong problem-solving and decision-making skills
- Ability to develop and implement strategic business plans
- Experience in performance evaluation and staff development
- Familiarity with industry-specific regulations and compliance
- Proficiency in relevant software tools and systems
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong customer service orientation and relationship-building skills
- Flexibility to adapt to changing business needs and environments
Pay: $125,000 Annually + Bonus Structure
Food Service Operations Manager
Operations manager job in Asheboro, NC
General Job Description The Food Services Operations Manager (FSOM) is an active management position that provides leadership, supervision, and training for staff while overseeing all operational activities of Food Services at Randolph Community College. This includes the day-to-day operations of the Armadillo Café, the Armadillo Market (coffee shop), and all catering and campus event food services.
The FSOM is responsible for ensuring high-quality food products, exceptional customer service aligned with RCC's standard of Radical Hospitality, sound financial practices, and strict compliance with Health Department and OSHA standards. Responsibilities include menu development, procurement, inventory management, cost analysis, technology systems oversight, vendor relations, and staff development.
This position requires someone who is self-starting, highly organized, knowledgeable about current food trends, and able to manage a fast-paced, multi-unit operation while maintaining both detail awareness and a broad view of long-term food service strategy.
The Food Services Operations Manager will work under the supervision of the Senior Director of College Services (SDCS)
Duties
* Demonstrate and model excellent customer service and Radical Hospitality while working with all customers, employees, and coworkers.
* Maintain consistent, high-quality standards in all food products while keeping expenses within reason.
* Complete all tasks under the standards of the Health Department for food handling, cleaning, and safety in all Food Services locations. Ensure required food handling processes are in place and practiced by all employees. Maintain an "A" sanitation grade from the Department of Environmental Health.
* Oversee the operational activities of the Armadillo Café, Armadillo Market, and all catering and event-related food services, ensuring efficient workflow across multiple service areas.
* Develop and maintain operational procedures, policies, and standards for all Food Services units. Responsibilities include food costing, ordering, budgeting, cost analysis, invoicing, digital reporting, and maintaining necessary documentation to ensure efficient operations and minimized loss.
* Ensure that all Daily Cash Analysis is completed and deposits are made to the Business Office daily in accordance with college internal controls and procedures.
* Responsible for monitoring and tracking day-to-day inventory across all food service locations and ensuring proper rotation and product freshness. Prepare weekly waste reports and submit to the SDCS.
* Provide leadership, supervision, and development to all Food Services staff.
* Work to develop staff through continuous training, evaluation, coaching, and development in areas including food prep, storage, customer service, cash handling, sanitation, scheduling, and safety.
* Fill staffing needs for Food Services through recruiting, interviewing, hiring, scheduling, and training. Be able to evaluate, discipline, and, if necessary, terminate staff following college policies and with assistance from the SDCS as needed.
* Research food trends related to college food services and maintain up-to-date knowledge of the food service industry. Attend trade shows and professional development activities, when possible, to identify products or trends that may improve sales or operations.
* Evaluate and implement new products and menu offerings across all Food Services areas. Employ effective marketing techniques to ensure strong sales. Prepare recommendations for additional menu items (including serving size, pricing, cost, and profitability) and submit recommendations to the SDCS before adding to the menu.
* Work to maintain strong relationships with vendors and identify new opportunities, products, and cost-saving strategies. Ensure purchasing practices comply with RCC and State procurement requirements.
* Electronically prepare the fiscal year-end inventory and maintain ongoing cost sheets showing menu items, up-to-date recipes, cost per ingredient, total cost, current selling price, and proposed selling price. Submit to the SDCS by June 1 of each year.
* Administer and maintain Food Services technology systems including point-of-sale platforms, TouchNet integrations, credit card processing compliance, digital scheduling platforms, and related tools in coordination with IT, Finance, and College Services.
* Provide operational support for catering including menu development, pricing, scheduling, event coordination, setup, service, and teardown for campus events and functions.
* Perform other tasks, including those not readily foreseen or anticipated.
Required and Preferred Qualifications
Required:
* High School or GED graduate.
* Successful management and supervision experience.
* Minimum of two years directly related food service experience.
* Knowledge of current food trends.
* Proficient in Microsoft Word, Excel, POS systems, and office skills.
* Knowledge of proper operation of commercial equipment in a kitchen setting.
* Ability to manage multiple work sites within Food Services.
Preferred:
* Associate degree from a regionally accredited institution.
* Course work and/or training in business and accounting principles.
* ServSafe certification.
* Experience in a higher education or multi-unit food service setting.
College Requirements of all Employees
* A commitment to embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others.
* A commitment to the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students.
* Ability and willingness to work collaboratively with all faculty, staff, students, and external stakeholders.
* Serve on institutional committees as appointed by the President.
* Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with all applicable safety regulations.
* Perform other duties and responsibilities as needed or assigned.
Randolph Community College does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, pregnancy, political affiliation, veteran status, sexual orientation, gender, gender identity or expression, or any other protected class under applicable law.The following positions have beendesignated to handle inquiries regardingnon-discrimination policies:Assistant Director of Student Success or Director of Human Resources |629 Industrial Park Ave, Asheboro, NC 27205|**************.
Director of CRM Operations
Operations manager job in Cornelius, NC
Remote (U.S.) | Occasional travel to Charlotte, NC HQ
About the Opportunity
FranDevCo represents some of the fastest-growing, most recognized brands in the franchise industry. As our sales engine scales, we're ready to bring precision and power to the systems that drive it.
We are looking for a Director of CRM Operations who will take ownership of refining, optimizing, and scaling our HubSpot environment to match the sophistication of our team, our candidates, and the brands we represent.
We're a franchise growth organization that helps brands achieve consistent, sustainable growth through proven systems and processes. Our turnkey platform brings together expertise in franchise sales, marketing, operations, finance, and exit strategies - backed by a team with over 100 years of combined experience attracting top-performing franchisees.
At FranDevCo, we're a high-performing, people-first company built on collaboration, process, and purpose. And we genuinely care about what we do.
Our foundation is built on our G.R.O.W. values:
Growth - We're passionate about growing businesses and people.
Reliable - We do what we say and follow through.
Operate with Purpose - Everything we do has intention.
We Culture - True success comes from teamwork and collaboration.
We work hard, play hard, and value relationships as much as results.
What We Offer
A strong, values-driven culture that supports your success
Systems and tools that make your job easier
Competitive base salary
Health insurance
Paid holidays and vacation time
Company laptop
What You'll Do
Own the architecture, optimization, and ongoing management of our HubSpot CRM and Marketing Hubs.
Audit, rebuild, and streamline pipelines, workflows, and automations to drive measurable efficiency and scalability.
Create intuitive dashboards and reporting for sales managers and executive leadership - turning data into actionable insight.
Partner closely with Franchise Development, Operations, and Marketing teams to ensure CRM strategy aligns with business goals.
Implement automations that free our sales team to focus on relationships, not repetitive tasks.
Ensure seamless integration between sales and marketing activity - empowering our digital team to launch and track lead generation campaigns for franchisor clients.
Who You Are
A precision-minded CRM operator with 5+ years of CRM management experience, including at least 2 years in HubSpot.
Hands-on and proactive - you build, test, and improve systems yourself rather than waiting for direction.
Experienced supporting high-ticket, multi-step sales processes where timing, nurturing, and data accuracy matter.
Comfortable collaborating with leadership and sales teams to define how HubSpot best supports revenue goals.
Energized by fast growth, structure-building, and solving operational puzzles that unlock performance.
Bonus points if you've worked in franchise development, for a franchisor platform, or with a rapidly scaling franchisor brand.
Work Setup
Remote-first (U.S.) with optional hybrid flexibility in Charlotte, NC.
Minimal travel - approximately 1-2 trips per year to HQ for training and team connection.
Why Join FranDevCo
If you're passionate about helping people find great franchise opportunities and want to be part of a team that values growth, reliability, and purpose, we'd love to hear from you.
Auto-ApplyRegional Manager
Operations manager job in Greensboro, NC
←Back to all jobs at Carlisle Residential Properties Regional Manager
We are looking for a seasoned Regional Manager for the Triad area, specifically Greensboro or Winston-Salem as we continue to expand our portfolio of apartment communities. The Regional Manager is responsible for the overall operational and financial aspects of each property within the designated portfolio. The Regional Manager's direct oversight of all property operations must ensure that the Company and/or Owners' financial and business objectives are being achieved. Other duties may be assigned.
This position may require regular travel with some overnight travel.
Job Summary and Responsibilities:
Responsible for marketing and occupancy results for each assigned property
Responsible for overseeing maintenance of each assigned property
Responsible for financial operations of each assigned property meeting budgeted goals
Responsible for compliance with all leasing policies, procedures and government regulations
Develop and maintain cooperative relationships with corporate office staff
Prepare, complete and maintain all required paperwork accurately, and submit within required deadlines
Supervise site staff at each property
Perform other tasks and assignments when requested by company management
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members
Responsible for hiring and supervision of all staff at assigned properties to include directly supervising Site Managers and indirectly supervising all other site staff
Computer experience to include experience in Microsoft Office and the ability to learn and become proficient using Yardi and other internal accounting programs
Ability to read and comprehend business periodicals, professional and governmental regulations and policies and procedures manuals. Ability to compile and write reports, and business correspondence, Ability to effectively develop and present information and respond to questions from groups of employees, residents and prospective residents, corporate management and the general public
Ability to solve complex problems and deal with a variety of variables in situations where minimal standardization of procedures exists. Ability to interpret financial reports and a variety of business instructions furnished in written or oral form. Ability to interpret and implement government regulations and corporate policies, procedures and initiatives
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 30 pounds without assistance.
Regularly sit, stand, walk, talk, hear and climb stairs.
Frequently reach with hands and arms, use hands and fingers to handle or feel.
Occasionally balance, stoop, kneel and crouch.
Will use close vision, distance vision and have the ability to adjust focus.
Employee will occasionally be exposed to outside weather conditions, moving mechanical parts and noise levels generally below OSHA limits.
This is a leadership role that offers a competitive salary based on experience. The ideal candidate will have 5+ years of property management experience.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Education:
Associate (Preferred)
Experience:
Supervisor: 3 years (Required)
Property management: 5 years (Required)
License/Certification:
Driver's License (Required)
Work Location: Multiple locations (corporate office in Greensboro, NC)
Please visit our careers page to see more job opportunities.
VP, Operations (GSO)
Operations manager job in Greensboro, NC
**About AAR Corp:** AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.
AAR's purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company's mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.
**The rewards of your career at AAR go far beyond just your salary:**
+ Competitive salary and quarterly bonus package
+ Comprehensive benefits package including medical, dental, and vision coverage.
+ 401(k) retirement plan with company match
+ Generous paid time off program
+ Professional development and career advancement opportunities
**Description:**
The VP Operations is responsible for ensuring the successful implementation and completion of the business plan, as well as overall functioning of the department for a division with a sales volume over $150 million.
**What you will be responsible for:**
+ Establish operational performance criteria and measurement tools.
+ Implement initiatives for efficiency improvements and sharing of best practices.
+ Maintain oversight of capability development and capital expenditure agenda.
+ Ensure maximum intercompany yield for AAR thru Trading and Services operational collaboration
+ Identify and address training needs.
+ IT infrastructure enhancements.
+ Periodic project management.
+ Ensure adherence to procedures that promote the health and welfare of all employees in the facility operating departments.
+ Primary responsibility for the overall function of the assigned divisions.
+ Promote the mission, vision, and values that AAR has developed in order to maintain a strong relationship with our employees, customers, and stockholders.
+ Successful implementation of any Business Plan Objectives.
+ Provide direction to the group to ensure that goals and objectives are met in the most efficient and effective way possible.
+ Ensure that employees have the skills needed to perform their job in order for the group to achieve the goals and objective desired.
+ Develop the employees in group in order for them to improve their ability to meet changes in their job requirements and in employee/customer demands.
+ Interface with other Divisional Managers as required during the applicable decision-making process.
+ All other duties as assigned.
**Supervisory Responsibilities:**
+ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
+ Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
**What you will need to be successful in this role:**
+ **A&P Certificate with no previous regulator certificate actions**
+ **Masters degree (M.A.) or equivalent; or twelve years related experience and/or training; or equivalent combination of education and experience.**
+ **Commitment to company values and ethics**
+ **Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy**
+ **Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving**
+ **Continuous learning: ability to learn new procedures and adapt to change**
+ **Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems**
+ **Communication: excellent interpersonal and oral and written communication skills**
+ **Independent: must have the ability to carry out and follow through on tasks with minimal supervision**
+ **Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities**
+ **Problem Solving: ability to develop and implement new ideas to improve processes Leadership: demonstrated ability to lead people and get results through others Management: must possess coaching and development skills**
+ **Must maintain strict confidentiality and professionalism**
+ **Negotiating skills: must have confidence and the ability to be persuasive and assertive**
+ **Organization: very detail oriented and always prepared**
+ **Project management skills Strong customer orientation**
+ **Strong judgment and decision making**
+ **Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others**
+ **Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure**
**Physical Demands/Work Environment:**
+ The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.
AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.
**Job Details**
**Job Family** **Operations**
**Job Function** **Production Mgt**
**Pay Type** **Salary**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Director of Operations - 1416
Operations manager job in High Point, NC
We are seeking a high-energy, passionate, and motivated individual to lead our manufacturing operations in High Point, NC. This position is a key member of our leadership team, reports to the Chief Strategy Officer, and is responsible to drive and achieve continuous improvements in safety, quality, delivery, cost, operational performance, and customer service levels. This position provides leadership for the development, implementation, and maintenance of various initiatives to effectively drive a culture of continuous improvement and employee involvement.
Primary Responsibilities:
• As a key member of the senior leadership team, the Director of Operations leads all activities involved in the safe, timely, and efficient production of products.
• Exercises understanding of the company's policies, procedures, products, and services and the ability to coordinate the efforts of the operations team with the appropriate internal company resources to meet customer expectations.
• Manages the planning of work, makes assignments, and coordinates workflow to balance safety, quality, productivity, cost, environmental, and morale to meet operating objectives and customer expectations.
• Establishes effective supply chain relationships to develop and maintain a quality and cost-effective supplier management program with responsive and dependable suppliers.
• Hires, trains, directs, motivates, evaluates, and rewards the operations team to meet the company's operating objectives.
• Effectively drives a culture of continuous improvement within the operations team and leads continuous improvement initiatives and employee involvement.
• Drives Lean manufacturing initiatives to continuously optimize the production operation through the elimination of non-value-added activities.
• Implements programs that provide effective results in the development of people and the organization in meeting strategic company goals and objectives.
Key Skills, Knowledge and Abilities:
• Bachelor's degree in business, engineering, or a related field.
• Manufacturing continuous improvement experience.
• Excellent analytical and problem-solving skills.
• Demonstration of the ability to communicate effectively, build relationships, present ideas, and work within a team environment.
• Excellent coaching and employee development skills.
• Ten years of manufacturing experience.
• Previous leadership demonstrating the ability to effective lead people to achieve positive results within safety, quality, productivity, cost control, customer delivery and employee relations.
• Integrity and professionalism having a strong commitment to the company's values.
• Demonstrated past experience with Microsoft Office including Word, Excel and PowerPoint.
• Certifications within Lean, Six Sigma, Continuous Improvement or Leadership preferred.
Auto-ApplyOperations Director - Friendly Center
Operations manager job in Greensboro, NC
CBL Properties is an innovative retail real estate company which owns, holds interests in, or manages shopping centers across the United States, including high-quality enclosed, outlet and open-air retail centers. We are currently searching for Operations Director at Friendly Center in Greensboro, North Carolina. If you'd like to be a part of creating great shopping, dining, and entertainment experiences, this opportunity may be the right choice for you! Apply and see why CBL continues to earn Great Place to Work Certification™ year after year!
The Operations Director is accountable for overseeing all aspects and areas of the center including but not limited to services provided by outside Janitorial, Security, Landscaping, Carpentry, Electrical, Plumbing, Engineering contractors and any other duties requested by the General Manager. Duties also include maintaining a safe and friendly environment for all Center tenants, customers, outside contractors and employees.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Oversee the outside contractors and work with the respective supervisors of Engineers, Engineer Assistants, Landscapers, Maintenance and Security Personnel as well as any other service providers to ensure needs of the center are met.
Assists with all Bids, Bid Specs and Contracts
Maintain Inventory Control and part ordering
Maintain up-to-date log of all preventative maintenance, repairs, supplies and parts.
Assist General Manager in gathering data for annual budget and budgeting projects accordingly
Perform daily checks of property, equipment and vehicles and monitor maintenance schedules of same (golf carts, trucks, sweepers, floor cleaners, etc.)
Ensure staffing levels of all operational staff will satisfy service providers commitments
Assist General Manager with oversight of the construction of all tenant spaces, including construction done by outside contractors.
As appropriate/if needed, implement and maintain task specific training program
Setup of promotional stages for marketing and events, ensures proper placement of dumpsters and barricades and their removal as needed.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities: There may be supervisory responsibilities for this job which may include oversight of the service providers by way of working with supervisors to resolve any performance issues.
Education and/or Experience: Fifth year college or university program certificate; or two years related experience and/or training; or equivalent combination of education and experience. Minimum two years supervisory experience preferred. Minimum five years basic job experience in the areas of Building Maintenance, knowledge of HVAC systems, OSHA and EPA regulations preferred.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and talk or hear. The employee must regularly lift and /or move up to 25 pounds and regularly move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The employee is required to work on a ladder and in outside weather conditions frequently.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Director of Clubhouse Operations
Operations manager job in Winston-Salem, NC
Why This Role, Why Now: This is an extraordinary time to join Forsyth Country Club as it continues to invest in its facilities, team, and member experience. The Director of Clubhouse Operations will play a pivotal role in advancing the Club's operational excellence and fostering the next generation of hospitality leadership.
About Us:
Founded in 1913, Forsyth Country Club is steeped in tradition and continues to serve as an important part of the history of Winston-Salem. Since inception, Forsyth Country Club has been distinguished as one of the premier clubs in the South. The Club is nestled on 172 acres of pristine rolling hills in Winston-Salem, NC. The Club serves approximately 1,000 member families. Facilities include:
* 45,000 sq. ft. clubhouse includes recently remodeled casual dining and bar area; seating 200 inside with seasonal patio seating 150
* Newly renovated multiple banquet rooms, including a ballroom that seats up to 330 people
* Men's and ladies' locker rooms
* 18-hole Donald Ross golf course
* 11 outdoor tennis courts
* 2 outdoor platform tennis courts
* 4 permanent pickleball courts
* 18,000 sq.ft. Pool and Fitness Pavilion including state of the art health and wellness center, pool kitchen area, locker room facilities, and laundry and clubhouse maintenance
Position Summary:
The Director of Clubhouse Operations oversees all aspects of Food & Beverage and Family Activities, and actively supports the Clubhouse Manager in the management of Banquets, Club Events, Aquatics, and Housekeeping operations. This highly visible and engaged professional works side-by-side with team members, inspiring excellence through example and fostering a positive, collaborative culture that encourages teamwork, accountability, and continuous improvement.
Essential Responsibilities:
* Food and Beverage Operational Leadership
* Ensures consistent delivery of high-quality food, beverage, and service standards that align with the Club's core values of Excellence, Respect, and Tradition.
* Team Leadership and Culture
* Mentors, trains, and supports department managers and frontline staff to uphold a culture of hospitality excellence, empathy, and pride in service.
* Collaboration and Communication
* Partners with other department heads and senior leadership to ensure operational alignment, open communication, and a shared commitment to continuous improvement.
* Housekeeping and Facility Presentation
* Oversees and assists the Clubhouse Manager in the management of the Club's housekeeping and laundry teams to maintain immaculate cleanliness, organization, and aesthetic standards throughout all facilities - including clubhouse, fitness center, pool pavilion, racquet complex, and employee common areas.
* Aquatics
* Supports the Clubhouse Manager with the Club's Swim Team and aquatic programming,
* Family Activities and Youth Programming
* Collaborates closely with the Family Activities Director to create meaningful experiences for Forsyth's youngest members
Education and Experience:
Bachelor's degree in Hospitality Management or related field preferred, with 2-4 years of relevant management experience OR any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
Salary and Benefits:
Salary is open and commensurate with qualifications and experience. Club benefits include sponsored health, dental, group life, and long-term disability insurances; voluntary life, short-term disability, vision, accident, and critical illness coverages, FSA or HSA, legal and ID shield, meals, matching 401 (k), PTO, continuing education allowance, and CMAA membership.
Interested candidates should submit:
* Resume, and
* Detailed cover letter addressing qualifications and describing alignment with the Director of Clubhouse Operations role.
Forsyth embodies a welcoming culture where tradition meets innovation, and members and staff alike share a deep pride in the Club's ongoing pursuit of excellence.
Site Operator
Operations manager job in Statesville, NC
IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION: YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM. YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY
OVERVIEW & PURPOSE:
This position assists the public with unloading and sorting solid waste and recyclable materials at a collection site. Work includes enforcing County policies, maintaining site in neat and clean condition; operating compactor; providing information about operations and policies to customers; assisting disabled customers; maintaining simple records of work activities; and other related tasks. The employee is subject to inside and outside environments and extreme temperatures. The employee may also be subject to the final OSHA standards on blood borne pathogens. Work is performed under regular supervision and is reviewed for public relations, site cleanliness, and accuracy of records. Reports to Transfer Station Supervisor.
ESSENTIAL FUNCTIONS:
A position may not include all the work examples given, nor does the list include all that may be assigned.
Greets and assists citizens with unloading materials from vehicles; checks to insure each vehicle has proper decal affixed to window; explains recycling and other programs and answers questions and enforces policies; assists with sorting materials and storing in appropriate bins.
Screens material collected for proper content; insures that no paint, chemicals, tires, or yard waste is disposed.
Operates compactor equipment to pack garbage; greases and maintains equipment; cleans area of stray materials and sweeps; Operates backhoe to compact trash and recycle containers; operates roll-off truck to switch out containers when needed; assists equipment operators loading and unloading containers as needed to ensure safety.
Charges customers as needed, collects cash and issues receipts.
Uses Excel file to verify residency of customers requesting new decals. Prepares forms and maintains records of such activities.
Contacts equipment operators as needed when bins and compactors reach capacity.
Cleans and maintains site building including grounds maintenance.
Sprays insecticide; applies necessary chemicals or other strategies for odor control.
Maintains simple records of site activities and number of visitors.
Plans for necessary space in bins and compactor for weekend collections; contacts truck drivers in advance to ensure space is available as needed; assists truck drivers with loading containers.
Cleans site with hose, broom and other equipment as needed.
Assists elderly and disabled citizens with site use.
ADDITIONAL FUNCTIONS:
Performs related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
Working knowledge of policies regarding the collection and sorting procedures of various solid waste and recyclable materials.
Skill in the operation of all assigned equipment.
Ability to communicate polices and information to the public effectively.
Ability to operate and maintain mechanical equipment including compactor.
Ability to interpret and apply policies on waste disposal in various containers and methods.
Ability to establish effective working relations with the public and coworkers.
Ability to understand and follow written and oral instructions.
Ability to collect and maintain security of cash.
Ability to maintain simple records of work activities.
Ability to work multiple sites within Iredell County as needed.
EDUCATION/EXPERIENCE "REQUIREMENTS":
Graduation from High School or GED is preferred, but not required. Some experience operating equipment and dealing with the public preferred; or an equivalent combination of education and experience.
ADDITIONAL "REQUIREMENTS": NONE
"PREFERRED" QUALIFICATIONS: NONE
Operations/Logistics Manager
Operations manager job in Greensboro, NC
Job Description
Come grow with us!
We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service.
District Manager - Winston Salem
Operations manager job in Greensboro, NC
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
This position is responsible for managing, developing and motivating Sales Consultants, implementing sales plans, achieving company and/or supplier goals, monitoring, developing and maintaining account relationships and performing various administrative duties in the Winston Salem market.
Job Description:
* Develops and implements strategic sales plans to accommodate corporate goals
* Coordinates sales distribution by establishing sales territories, quotas and goals
* Coordinates and assists in leading sales meetings
* Monitors and evaluates products and activities of competition
* Reviews market analysis to determine customer needs
* Proficient in Microsoft Excel (Formulas, IE: VLookup, If Statements, etc..), PowerPoint, & Word
* Ability to forecast sales targets
* Able to coach, train, and lead a Sales Organization to win in the marketplace
* Financial Acumen: Sell based off Category/Brand Trends, Margin Gains, Revenue, Indexing
Job Requirements:
* Knowledgeable of wine and beer beverage industry
* Demonstrated leadership skills and/or prior management experience a plus
* Bachelor's degree preferred
* Minimum 3 years field sales experience
* Excellent interpersonal and communication skills with the ability to interact with all functional areas and organizational levels
* Strong organizational, problem solving and negotiation skills
* Satisfactory driving record and active driver's license for the state you reside in.
Benefits include:
* Medical/Dental/Vision Insurance
* Bi-weekly pay
* Salary Position w/eligibility for Bonuses & Incentives
* Mileage Reimbursement
* 401K Program
Candidate must pass criminal background and MVR.
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws
Worker Sub-Type:
Regular
Time Type:
Full time
Auto-ApplyAdministrative Operations Manager
Operations manager job in Greensboro, NC
Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
Auto-ApplyRegional Director of Operations
Operations manager job in Winston-Salem, NC
The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field operations and executive leadership-driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives.
Essential Functions
- P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital.
- Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability.
- Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders.
- Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share.
- Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region.
□ Lots of M&A, responsible for the integration of new company, new ERP, and new CRM
- Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices.
- Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities.
- Culture and Engagement: Model the company's SERVE values and promote a positive, performance-driven culture across all teams and locations.
- Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships.
Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Bachelor's degree in Business, Construction Management, or related field required; MBA preferred.
- 8-12 years of progressive management experience within a distribution, construction materials, or building products environment.
- Proven multi-site leadership experience (managing managers).
- Demonstrated success in P&L management, sales leadership, and operational improvement.
- Strong business acumen and strategic execution capability.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Willingness to travel up to 50% of the time.
Director of Gym Operations
Operations manager job in Cornelius, NC
Job Description
BURN BOOT CAMP CULTURE
Burn Boot Camp fosters a dynamic and empowering culture centered around community-based fitness. Since its inception in 2015, the franchise has grown rapidly, fueled by a commitment to purposeful movement and high-energy workouts. The culture is driven by a mission to inspire, empower, and transform lives, creating an environment where members feel motivated and supported in their fitness journeys.
POSITION OVERVIEW
Position Overview: Director of Gym Operations
The Director of Gym Operations at Burn Boot Camp leads corporate gym performance and oversees new gym openings, reporting to the VP of Franchise Operations. This role drives member satisfaction, profitability, and operational efficiency through the leadership of general managers in each location. Key responsibilities include achieving 60 and 90-day presale goals and operating goals post-opening, fostering growth and operational excellence.
ACCOUNTABILITY
The Director of Gym Operations is directly accountable for:
Achieving and exceeding performance metrics for all corporate gyms, with a specific focus on revenue, membership growth, operational efficiency, and profitability.
Successfully launching new corporate gyms by meeting the target of a minimum of 300 members within 90 days of the grand opening and hitting 60-day presale targets.
Leading and developing a high-performing team of direct reports to execute on sales, fitness, and operational goals.
Maintaining and improving the brand's high standards for member experience and operational excellence across all corporate locations.
ROLES AND RESPONSIBILITIES
Work with teams cross-functionally: Franchise Operations, marketing, technology, fitness etc.
Drive performance: Analyze key performance indicators (KPIs) to identify trends, opportunities, and challenges within the corporate gym portfolio. Implement data-driven strategies to improve membership retention, sales, and overall profitability.
Operational excellence: Ensure consistent application of the Burn Boot Camp operating system across all corporate gyms, maintaining high standards for cleanliness, safety, and the Blue Carpet Experience.
New gym launches: Execute a comprehensive plan for new gym openings, hitting member and revenue goals.
Sales & Marketing: Partner with the Sales Specialist to create and implement effective local marketing initiatives and sales strategies that drive new membership acquisition.
Fitness & Experience: Work closely with the Fitness Specialist to ensure the "blue carpet experience" is consistently delivered. Maintain high standards for fitness product delivery and trainer performance.
Technology & Systems: Oversee the Operations Specialist in providing technological support (Mindbody, LoopSpark) and ensuring new gyms are fully integrated into Burn Boot Camp's DOMO dashboard operating systems.
Communication & Reporting: Provide regular, clear, and concise reports on gym performance, project status, and team progress to the VP of Franchise Operations.
QUALIFICATIONS
Bachelor's degree in business, Management, or a related field; an MBA is a plus.
Minimum of 7-10 years of leadership experience in a multi-unit fitness, retail, or hospitality environment.
Proven track record of successfully launching new locations and meeting aggressive membership and sales targets.
Experience in a franchise or corporate-owned business model is highly desirable.
Strong analytical skills with the ability to interpret data and make strategic decisions.
Exceptional leadership and team-building skills with a focus on coaching and development.
Excellent communication and interpersonal skills.
Willingness to travel for franchise support and company events.
Deep understanding of gym operations, sales, and marketing strategies within the fitness industry.
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Director of Operations - Cladding
Operations manager job in Concord, NC
Job Description
Under the direction of the Regional Director of Operations (RDO), oversees the operational segments (Project Managers, Project Specialists, Estimators, Warehouse) of our Cladding specialty by performing the following duties.
Overview:
Founded in 1954, Bonitz, Inc. is an Employee-Owned Company operating as specialty trade commercial contractors servicing the construction industry. Bonitz designs and installs custom flooring, walls, ceilings, and cladding systems. We offer access, terrazzo and other specialty flooring as well as floor care. We are committed to providing best in class project consulting, project management, and craftsmanship while delivering superior service and practical solutions. Bonitz has divisions in SC, NC, GA, TN, VA, LA, and FL.
Position Essential Duties:
Business Oversight & Financial Responsibility
As required, evaluates the need for external assistance, including personnel requirements, material needs and subcontractor requirements. Works with other operations to determine customer service capability and capacity.
In conjunction with the Regional Director of Operations, help ensure profitability and a positive working environment through close communication of those areas that have a significant impact on the operation.
Maintains close contact over operational procedures to ensure cost effectiveness. Evaluates each process and recommends and/or institutes modifications as required.
Reviews various reports and directs the resolution of operational initiatives to minimize costs and prevent customer delays.
Maintains close contact over operational procedures to ensure cost effectiveness. Evaluates each process and recommends and/or institutes modifications as required.
Audits operational expenditures as required and ensure all attempts are made to maintain and reduce costs wherever possible.
Coordinates and participates in general administrative and technical programs such as cost reduction, methods, communications, safety and housekeeping, employee training, and conformity with company work rules and regulations.
In conjunction with other area offices, strives for an environment of constant operational improvement.
Safety
Ensures use of safety devices and equipment, supervises housekeeping, and maintains a constant alertness for hazardous conditions and practices.
Strong commitment to a culture of safety for all associates.
Employee Oversight & Development
Directs, supervises, and coordinates the activities of the Operational staff. Evaluates the performance of subordinate employees and recommends wage adjustment or change of status.
Administers company policies and maintains positive employer/employee relations on the highest possible plane.
Conducts one-on-one reviews with all Sales and Operation teams to build effective communications, understand developmental needs and provide insight for improved performance.
Frequently conducts face-to-face sales calls with all reporting associates.
Oversees and supports sales and operational training for all levels of associates to learn our business. Continual Education for the Development of the Sales Director & Directors of Operations and Supporting Teams. Reinforce product knowledge & training, guidance, coaching, tool usage, activities that affect capabilities.
Evaluate metrics on jobs won & lost to better understand the health of the team. Post-Mortem reviews in the spirit of excellence. Learning and growing with our customers. Develop a process/form - i.e. select factor projects and have both sales associates meet with target customer and review all aspects of the job experience. Report back to Managing Director and share with the team during staff meetings.
Job Qualifications
Minimum 5 years of managerial experience working in Commercial Construction
Cladding or General Construction Project Management Experience is a plus
Excellent Verbal and Written Communication Skills
Critical Thinking, Time Management, Organization, Attention to Detail
Professional Attitude and Appearance
Evidence of the ability to lead and influence peers and clients
Bachelor's Degree is preferred but not required.
Excellent leadership, organizational, and managerial skills, and a natural ability to build and sustain relationships.
Progressive leadership experience with a proven ability in developing, coaching and motivating staff.
Able to build trust through character, competence, and connection in order to achieve results through clarity, accountability and support.
Microsoft office experience required.
Understand the urgency of deadlines, organization, and details
Self-motivated, able to work with minimal supervision.
Ability to speak effectively after groups of customers or employees of organizations.
Travel: 60-70% travel
Safety Requirements:
Ensure that all safety training and certifications are up to date or scheduled.
Stay compliant with all Bonitz safety policies to ensure a safe and efficient workplace.
Must be committed to working safely while accomplishing all tasks.
Up to date knowledge of requirements for necessary equipment and training per job.
Project Manager Operational Readiness
Operations manager job in Concord, NC
Project Manager Operational Readiness needs 5+ years experience
Project Manager Operational Readiness requires:
Minimum of bachelor's degree in science or engineering field,
Project Management Certification
Relevant industry experience in high paced working environments
Relevant experience of working on large scale capital project deliveries is highly desirable.
Demonstrated project management and delivery of medium to large cross-functional initiatives.
Demonstrated ability to manage in a dynamic environment. Flexibility to adjust quickly and effectively to frequent change and altered priorities.
Demonstrated ability to input and influence decision making for complex technical issues.
Excellent self-management/organizational skills; manage workload, set team priorities, and adjust.
Ability to interact with multiple functions (such as Technical Services, Engineering, Quality, QC, IT, Operations, etc.) and combine work streams into an integrated schedule. Demonstrated ability to influence peers and business partners.
Demonstrated ability to identify and prioritize issues, develop, and implement solutions.
High learning agility and flexibility & ability to deal with ambiguity, uncertainty.
Demonstrated ability to establish key relationships with internal and external contacts.
Demonstrated ability to understand/influence integration points with business areas/functions.
Strong interpersonal and teambuilding skills; able to develop effective teamwork between team members with diverse interpersonal styles
Project Manager Operational Readiness duties:
Partnering with relevant stakeholders to ensure clear scope alignment and resulting goals and timelines for the project are met.
Facilitate decision making within the team under tight deadlines.
Effectively communicating and managing internal and external stakeholders.
Identify and escalate potential material changes and risks in milestone delivery
Proactively managing issues, proposing and implementing plans to resolve as needed.
Security Area Manager
Operations manager job in Concord, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
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