Financial Services Operations Manager
Operations manager job in Alpharetta, GA
Orion Operations Manager - Alpharetta, GA
Join a fast-growing financial services firm looking for a proactive, systems-minded Orion Operations Manager to elevate its national RIA operations.
Compensation: $100k-$110k base + 10% bonus
Why You'll Love This Role
Own and optimize operational workflows across a nationwide advisory platform
Champion data integrity and portfolio accounting accuracy
Work side-by-side with firm leadership in a high-growth, high-visibility environment
Build scalable processes and train advisors + operations teams as the firm expands
What You Bring
5+ years of hands-on RIA operations experience
Solid portfolio accounting chops (Orion preferred but not necessary; Tamarac/Black Diamond also great)
Advanced Excel and data-management skills
A process-improvement mindset and the ability to diagnose and streamline systems
Benefits Include
Base Salary of $100k - $110k + 10% annual bonus
Medical Insurance, Dental and Vision
PTO and 401(k)
If you thrive in RIA operations and know how to keep portfolio accounting running flawlessly, let's connect.
Manager of Technical Operations
Operations manager job in Alpharetta, GA
Job title: Manager, Technical Operations
Reports to: Director, Technical Operations
Department: Service Management
Grade: 18
Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.
We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.
At Priority, we're driven by results. We expect our people to
be known for results
- bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.
About the Role:
The Technical Operations Manager leads the day-to-day execution of IT operational support across the organization. This role oversees the TechOps team's performance, ensuring reliable, secure, and responsive technology services for all employees. Core responsibilities include ownership of incident management, change management governance, desktop and VDI operations, and enterprise technical support. The tech ops manager is accountable for ensuring timely ticket resolution, high-quality communication, and strong adherence to operational processes and SLAs. This role maintains accurate asset inventory and champions continuous improvements across IT systems, SOPs, and tooling to enhance service delivery, user experience, and operational efficiency.
Responsibilities:
Lead recruitment, onboarding, and ongoing development of Technical Operations team members, ensuring strong technical and customer service capability.
Oversee the stability and availability of end-user technology, including endpoint devices, VDI platforms, collaboration tools, and shared services.
Develop and deliver training programs to improve employee technical proficiency and enhance adoption of IT systems and processes.
Provide hands-on guidance and escalation support to resolve complex technical issues and drive continuous improvement.
Ensure accurate asset lifecycle management, including procurement, deployment, tracking, and disposal of IT equipment.
Build strong cross-functional relationships with business stakeholders, vendors, and service providers to ensure high-quality service delivery.
Track operational performance and produce regular reporting on SLAs, ticket metrics, system health, and service improvements.
Motivate, coach, and provide performance feedback to the technical team to drive engagement, accountability, and high performance.
Ensure full adherence to IT operational controls, standards, and documented procedures, including Incident Management and Change Management policies.
Conduct regular performance reviews and assess development needs to support career growth and skill advancement.
Participate in the on-call rotation and provide leadership support during high-severity incidents and escalations.
What Success Looks Like:
A successful Manager of Technical Operations delivers reliable, efficient, scalable systems while enabling the team and the business to operate smoothly.
Manual, repetitive tasks are replaced with automation
Processes are continuously improved to reduce cycle time or resource cost
Team members have clear goals and progress is regularly coached
Skills gaps are addressed through training, mentoring, or hiring
Technical operations is viewed as a trusted partner, not a reactive function
You communicate proactively about risk, capacity, throughput, and changes
Candidate Requirements:
5-7+ years of IT Operations supporting enterprise environments
2-3+ years in a people-leadership role (managing service desk/TechOps teams in a high-availability setting)
Hands-on expertise with endpoint management technologies (Windows, mac OS, MDM tools, patching, imaging, asset lifecycle)
Experience administering and/or supporting Virtual Desktop Infrastructure (VDI) environments (AWS WorkSpaces, VMware Horizon)
Strong working knowledge of Incident Management and Change Management frameworks (ITIL best practices preferred)
Proven ability to manage high-severity incidents, including escalation handling and executive-level communication
Demonstrated success in maintaining SLAs, operational metrics, and performance dashboards
Ability to analyze data to drive decisions, identify trends, and improve service delivery
Experience working with cross-functional teams (Security, People, Network, Applications, etc.)
Excellent communication, leadership, and stakeholder management skills, with the ability to build trust across all levels
Communication: Clear writing, active listening, and the ability to explain technical topics in plain terms.
Accountability: Track record of delivering quality work, owning outcomes, and learning from setbacks.
Willingness to Learn: Demonstrated adaptability with new frameworks, technologies, or methodologies.
Team Orientation: Experience working collaboratively in agile environments and contributing to shared goals.
Self-Awareness: Openness to feedback, ability to recognize limitations, and willingness to give credit where due.
Work Environment & Culture:
We believe that performance and experience go hand in hand -
an exceptional employee experience is earned through contribution
. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.
Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you'll be part of a company that empowers you to perform at your best and be known for results.
Compensation and Benefits:
Compensation range: $106,498 - $117,118
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.
Financial Wellness
Bonus programs
401(k) match
Employee Stock Purchase Program (ESPP)
HSA and FSA options
Financial wellness resources and employee discount programs
Health & Well-being
Medical, dental, and vision coverage
Mental health support for employees and dependents through Lyra Health
Family planning and women's health benefits through Carrot
Gym membership reimbursement and virtual wellness programs (including yoga)
Time Off
3 weeks PTO to start, with unlimited PTO after year one
Growth & Development
Education expense reimbursement
Leadership development programs
Certified Payments Professional (CPP) certification support
We believe great performance starts with feeling supported - and we've built our benefits with that in mind.
Traditional Physical Requirements:
Requires prolonged sitting, standing, bending, stooping and stretching.
Requires the ability to lift 10 pounds.
Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.
Deposit Operations Manager
Operations manager job in Johns Creek, GA
Role Description
The Deposit Operations Manager is responsible for the daily operations, compliance, risk management, and ongoing enhancement of all deposit-related products and services (DDA, Savings, CDs, Cash Management, ACH, Remote Deposit Capture, Wire, Debit Cards, etc.). This role ensures adherence to regulatory requirements, UCC, NACHA, Regulation E, Regulation D, Regulation CC, and Mastercard rules while driving efficiency, mitigating risk, and supporting bank growth initiatives.
Responsibilities
Oversee ongoing monitoring and annual risk reviews of Cash Management customer files, including self-evaluations and maintenance of current documentation for limits, frequency, approvals, and risk ratings.
Perform and document quarterly Deposit Operations risk assessments.
Review and resolve exception items, return items, levies, garnishments, and subpoenas in compliance with applicable laws and regulations.
Ensure full compliance with Uniform Commercial Code (UCC), NACHA Operating Rules, Mastercard rules, Reg E, Reg D, Reg CC, BSA/AML, and all other applicable regulations.
Lead new deposit product creation from concept through implementation, including pricing, feasibility analysis, vendor coordination, and internal communication.
Manage interest rate updates, statement messaging, and BPM (Business Process Management) form creation/updates.
Drive product/service development, implementation, rollout communications, and post-launch monitoring.
Regularly review, update, and create Deposit Operations policies, procedures, and desktop guides.
Deliver annual ACH Rules & Risk Management training to all Deposit Operations staff and provide additional training as needed (new hires, process changes, regulatory updates).
Serve as primary point of contact for internal/external audits and regulatory examinations; compile documentation, samples, and responses in a timely and organized manner.
Identify, assess, and mitigate deposit-related compliance and operational risks across the department.
Supervise, mentor, and develop Deposit Operations staff; foster a culture of accuracy, accountability, and continuous improvement.
Collaborate with Retail, Commercial, IT, Compliance, Risk, and Senior Management on cross-functional initiatives.
Qualifications
Bachelor's degree in Business, Finance, or related field (or equivalent experience).
7+ years of progressive banking experience with at least 5 years in Deposit Operations leadership.
Expert knowledge of UCC Articles 3 & 4, NACHA Operating Rules & Guidelines, Regulation E, Reg CC, Reg D, and Mastercard rules.
Proven experience managing ACH, RDC, Cash Management, Wire, and debit card operations.
Strong background in risk assessment, audit/exam preparation, and policy/procedure development.
Excellent analytical, organizational, and project management skills.
Demonstrated ability to lead training sessions and communicate complex regulatory topics clearly.
Preferred
AAP, APRP, or NCP accreditation.
Experience with core systems such as Fiserv or CIS.
Familiarity with BPM tools and workflow automation.
What we offer
Competitive salary and annual bonus potential
Comprehensive health, dental, and vision benefits
401(k) with generous match
Paid time off
Ongoing professional development and certification support
A collaborative, community-oriented culture
Loyal Trust Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Operations Manager (Electrical)
Operations manager job in Atlanta, GA
About Shermco
Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.
Position Summary
The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.
Essential Responsibilities
-Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations
-Foster and promote a positive culture within direct report team and collaborating teams
-Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
-Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
-Develop and implement operational policies and procedures to ensure efficiency and effectiveness
-Collaborate with other departments to ensure seamless operations and customer satisfaction
-Ensure compliance with all relevant regulations and standards
-Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
-Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
-Manage budgets and allocate resources appropriately
-Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations
-Provide regular reports to senior management on operational performance and progress towards goals
-Occasionally perform field work to support the team and business needs
Qualifications
-Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired
-Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required
-Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management
-Strong leadership and management skills
-Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.
-Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.
-A professional demeanor and a commitment to a high level of customer service
-Ability to analyze data and make informed decisions
-Experience with budget management and resource allocation
-Knowledge of relevant regulations and standards
-Experience with implementing new technologies and processes
-Be able to perform technical work when needed in the field.
Operations Manager 4 - 16526
Operations manager job in Atlanta, GA
Length of Assignment: 9+ months
Schedule: This position follows a hybrid model, onsite Monday - Thursday and remote Friday only. Standard hours of operations are 9am-5pm EST.
**NO C2C due to client restrictions**
Top Skills:
Must have intermediate to advanced Excel knowledge.
Must have strong communication skills - both written and verbal.
Must have excellent organization and coordination skills - keeping multiple projects moving forward and maintaining clear statuses and next steps for each.
Summary:
The Operations Manager role plays a critical role in our client's Builder Operations team. The role is:
Highly cross-functional with leadership exposure
Fast-paced with unique learning and innovation opportunities
Part of a fast-growing business and team with an exciting growth trajectory
Job Responsibilities:
Account Onboarding and Operations:
Ramp up projects to launch new builder communities with our client's appliances.
Own the onboarding process for new accounts, effectively managing, tracking, and coordinating with cross-functional stakeholders to execute all setup steps in a timely manner.
Create, document, and manage all tasks within the onboarding process, utilizing strong project management skills to execute the projects on time.
Ensure accuracy and process adherence across stakeholders on all new account documentation. Troubleshoot and help resolve issues as needed.
Collaborate with internal stakeholders, customers, and third parties to gather and submit required information accurately.
Coordinate daily operations with builder construction sites.
Coordinate call center day-to-day operations and logistics.
Communicate effectively with all stakeholders on current and upcoming logistics.
Manage projects for new customers, improvement opportunities, or other ad hoc projects as needed.
Project Management:
Manage cross-functional projects. Define owner and timelines and hold responsible parties accountable for meeting deadlines and requirements.
Verify that processes and procedures for operational execution meets contractual, program, and policy expectations.
Document process flows and account behavior for end-to-end workflows to share with extended team.
Identify, recommend, and implement improvement and innovation opportunities in existing processes.
Process Improvement:
Identify, recommend, and implement improvement and innovation opportunities in existing processes.
Perform root cause analyses and identify how to overcome root cause issues.
Work cross-functionally to gain input, implement, and ultimately track improvement opportunities.
Desired Skillsets:
6+ years of relevant experience desired w/bachelors, 8+ years of relevant experience w/out a degree.
Education Requirement:
University degree in operations, supply chain, or other related business field is a plus but not required.
Additional Information:
Clear knowledge of logistics and operations, especially of construction sites, is more important than any specific education requirement.
Plant Manager
Operations manager job in Forest Park, GA
The General Manager is responsible for the entire operations of the manufacturing plant. This includes the management and coordination of daily activities to ensure high performance and production at all times. This role will ensure the creation and implementation of a strategy designed to grow the business, drive sales of the local facility with the local district sales manager and regional sales director, coordinate the development of key performance goals for functions and direct reports, as well as managing costs and maintaining profitability.
Accountabilities:
Provide leadership and motivation in order to achieve growth and profitability.
Oversee daily operations of the business unit or organization; Meet or exceed annual plan goals in all areas including, but not limited to profitability, volume of packages, and controlling costs.
Ensure the creation and implementation of a strategy designed to grow the business; Maintain current customer base, cultivate and develop new accounts.
Drive facility operations sales with local district sales manager and regionals sales director and set local sales strategy and selling prices for products in region and territory.
Regulate pricing on a daily basis; pricing must be regulated to ensure minimum loss and maximum profit, based upon local market conditions.
Review fluctuations in the business, analyze data and work out an action plan to improve and control.
Coordinate the development of key performance goals for functions and direct reports; Continuously seek sales opportunities, and generate new ideas, to facilitate the Sales Department in generating and developing business.
Generate annual marketing plan to highlight future efforts to achieve sales goals.
Responsible for understanding the Profit and Loss statements and ensuring that all areas of deficiency are reviewed and corrected.
Control product inventories to ensure minimum product loss, and maximum product movement.
Manage all aspects of operations with special focus on labor cost and yield management.
Supervise office personnel with proper accounting of inventory, compliance with company policies, and compliance with Department of Transportation and Occupational Safety and Health Administration (OSHA) regulations.
Identify and implement efficient processes that will have an immediate and continuous positive effect on gross margins (e.g yields, direct labor costs, materials usage and stock control, etc.).
Evaluate and decide upon key investments in equipment, infrastructure, and talent.
Communicate strategy and results to the unit's employees.
Engage with corporate officers in broader organizational strategic planning; Facilitate the flow of information from operations to the Corporate Office; Function as the designated point person in the facility.
Support the development of a healthy internal culture that retains key employees and encourages their professional development.
Oversee key hiring and talent development programs for facility.
Review all issues at the local level concerning Operations, Sales, and Office Management.
Special projects as assigned.
Minimum Skills Required:
4-year College Degree, from an accredited institution, and/or equivalent work experience in a related field.
At least 3 years prior experience as a Plant Manager, or equivalent, in a similar role.
Strong Sales/Business Development proven experience
At least 3 to 5 years with Manufacturing/Operations in a fast-paced, Food Industry environment.
At least 5 years prior experience in fresh produce, food processing and packaging.
Strong aptitude for root cause analysis and troubleshooting operational issues.
Demonstrated understanding of Lean Manufacturing concepts.
Strong leadership and managerial attributes.
Exceptional organizational and time-management skills.
Strong Financial Acumen skills.
Prior experience in Freight on Board (FOB), and Distribution Centers (DC) perishable operations and sales.
Proficient with Microsoft Office applications and computer technology.
Excellent analytical, interpersonal and communication skills (i.e. oral and written).
Ability to express ideas clearly and concisely while adapting communications content to level of audience.
Preferred:
Executive MBA Degree preferred
Responsible for leading entire business units or divisions of an organization.
Must possess Lean & Six Sigma methods that provide organizations tools to improve the capability of their business processes.
Bilingual in Spanish would also be a plus.
Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts-available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.
We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values-Excellence, Care, Passion, Trust, and Creativity-we invite you to explore our career opportunities and join our FRESH team.
Plant Manager
Operations manager job in Atlanta, GA
Plant Manager - Hydroelectric Facility
A power generation company is seeking a Plant Manager to lead the operations, maintenance, and administration of a hydroelectric facility. The role is responsible for safe, reliable, and efficient power generation while ensuring compliance with all corporate policies, safety standards, and regulatory requirements.
Key Responsibilities:
Oversee daily plant operations, maintenance, administration, and technical programs.
Supervise and develop operations and maintenance managers, fostering a collaborative team culture.
Manage capital and operating budgets, forecasts, contracts, and vendor relationships.
Direct major projects, unit overhauls, and long-term relicensing activities.
Ensure compliance with FERC, EPA, OSHA, and other regulatory requirements.
Lead training and development programs to enhance technical and leadership skills of staff.
Maintain strong relationships with regulatory agencies, co-owners, and local stakeholders.
Provide leadership during emergency or unplanned events, including on-call response.
Qualifications:
15+ years of experience in power generation (hydroelectric), with at least 5-8 years in a supervisory role.
Bachelor's degree in Engineering, Business, or related field preferred (equivalent experience considered).
Demonstrated success leading high-performing teams.
Strong background in budgeting, project management, and regulatory compliance.
Excellent communication and decision-making skills.
Proficiency with Microsoft Office tools.
Valid driver's license and ability to work on-call as required.
What Makes This Role Attractive:
High-impact leadership role with responsibility for a major hydroelectric facility.
Broad scope covering operations, budgets, projects, and strategic planning.
Opportunity to drive long-term success, including relicensing and modernization efforts.
Collaborative environment working with internal teams, regulators, and stakeholders.
Location:
Rome, GA
*************************
Plumbing Service Manager
Operations manager job in Atlanta, GA
About the Company
Our client is a trusted name in plumbing, drain cleaning, and home services, backed by over 55 years of combined experience. They take pride in integrity, quality workmanship, and honest pricing. Their growing team serves residential and commercial clients across the metro area, delivering reliable 24/7 service with a focus on long-term customer satisfaction.
About the Role
We're seeking a Service Manager to lead our client's plumbing and drain service teams. This is a hands-on leadership role responsible for technician performance, service quality, and daily operations. The ideal candidate has solid field experience and is ready to take the next step into management.
Key Responsibilities
Supervise and coach service technicians to maintain quality, safety, and productivity.
Manage job scheduling, technician assignments, and service performance metrics.
Support technicians with troubleshooting and escalated customer issues.
Track KPIs such as response times, job completion rates, and service profitability.
Ensure compliance with safety procedures and local codes.
Coordinate with dispatch, inventory, and operations for smooth workflow.
Lead regular meetings and implement process improvements.
Assist in recruiting, onboarding, and continuous technician training.
Qualifications
3+ years of experience in plumbing, HVAC, or home services, including some supervisory exposure.
Strong knowledge of plumbing systems and field operations.
Excellent communication, leadership, and customer service skills.
Tech-savvy; familiar with service management or dispatch software.
Organized, proactive, and comfortable working in a fast-paced environment.
Why Join
Competitive salary + performance incentives.
Health insurance, vehicle allowance, and company phone.
Supportive, family-oriented culture with opportunities to grow.
Operations Manager Weekend Day
Operations manager job in Palmetto, GA
Essential Functions: • Ensures all Associates understand and use safe work practices • Completes safety observations of facility • Determines the workload (production volume) for the day sent by corporate; monitors inventory movements in the facility frequently throughout the day
• Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times
• Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance and budget targets
• Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules day accordingly and alerts Operations Coach
• Expedites receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.)))
• Resolves simple and complex warehouse management system issues as they occur
• Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.)
• Communicates effectively with associates and Performance Instructors regarding business objectives or current issues
• Works through the Operations Supervisors to build a work environment of engagement and inclusion
• Identifies and assists in implementing process improvements or new processes launched from corporate
• Travels to other facilities to assist when needed
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Participates in the process of hiring talented individuals for the team
• Sets goals and communicates clear expectations for associates and provides timely and constructive feedback
• Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels
• Provides resources and support to associates as needed
• Assists Supervisors with any issues that may arise that need the resolution of management
• Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested
• Helps associates on the team transition through change
Minimum Requirements:
• High school diploma or equivalent
• 2 to 5 years of experience in distribution center/warehouse operations or related area with increasing responsibilities
• Leadership experience with direct report responsibility, including experience in mentoring and coaching others
• Proven record of complying with safety requirements
Preferences:
• Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field.
• Experience leading others through change
• Experience managing resources, time, and budgets
• Experience using troubleshooting processes to resolve problems
• Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility
• Experience building a culture of safety among subordinates and peers
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Hotel General Manager
Operations manager job in Atlanta, GA
Monaco Hospitality is dedicated to becoming a best-in-class hotel development and management company serving guests, clients, and shareholders. Our mission is to provide guests with memorable stays and make their journeys a paradise. With a commitment to excellence in hospitality, real estate investments, commercial development, and hotel management, Monaco Hospitality has been servicing the Greater Atlanta area for over 30 years.
General Manager Wanted: Captain Our Ship in Lawrenceville/Atlanta
THE VIBE We are a busy 97 -room limited-service hotel in the heart of sugarloaf I-85/ Lawrenceville Georgia . We serve the nurses, the construction crews, the youth sports teams, and the business travelers who keep Gwinnett County running. We are not a resort; we are a well-oiled machine, and we need a top-tier operator to keep the gears turning.
WHO YOU ARE
The "Lobby Lizard": You are present during peak check-in/out. You know that a smile at 7:00 AM breakfast can save a bad review later.
The Labor Hawk: You know how to flex staff minutes based on occupancy. You treat the owner's money like it's your own.
The Local Expert: You know (or will learn) every demand driver in Lawrenceville-from Northside Hospital Gwinnett to the Gas South Arena.
THE JOB
Own the P&L: Manage the bottom line without sacrificing the guest experience.
Lead the Team: Hire, train, and
retain
housekeeping and front desk staff in a competitive labor market.
Master the Brand: Whether it's a QA audit or a brand loyalty enrollment goal, you hit the targets every time.
THE MUST-HAVES
2+ years of GM or AGM experience in Limited Service .
Experience with Hilton,Marriott or IHG pms systems.
Local market knowledge of Gwinnett County/Metro Atlanta is a huge plus.
Sales skills
Main Scope of Responsibilities :
The General Manager will be responsible for the overall success of the hotel by applying leadership skills, drive maximum profits ,maintain high guest service score and overall financial success of the hotel that will align with Hilton brand standards and values
Qualifications
Skills in Hotel management required prefer Hilton, Marriott or IHG pms systems
Hotel work experience in Front desk is required
Proficiency in Customer Service and handling guest relations
Excellent communication skills written and verbal
Competence in Budgeting and financial planning
Sales skills would be essential
Excellent leadership and team management skills
Ability to work in a fast-paced environment
Bachelor's degree in Hospitality Management, Business Administration, or a related field
Experience in the hospitality industry is required
3 or more years in hotel management
track record of success
leadership skills required
Effective time management skills and organizational skills
Ability to handle guest complaints inquiries and resolve complaints
Proactive problem solver with a keen eye for detail
We offer travel benefits,401k matching plan : salary 58k-65K
Send your resume today for this immediate position this is a immediate position
District Manager- Atlanta
Operations manager job in Atlanta, GA
AND EXPECTATION:
The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:
Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
Reduce unnecessary costs, through effective rostering - the right people at the right time.
Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise.
Flexibility and desire to travel interstate and/or Internationally based on the needs of the business
Skills, knowledge and personal qualities required:
Personable, approachable and a great coach. Be there for your Team.
Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions.
Branch Manager
Operations manager job in Smyrna, GA
Management Professionals - Don't pass up this opportunity for a great new career with a superior staffing company. We are currently seeking a Branch Manager to help us maintain our commitment to excellence as we continue to grow. If you want to work with a thriving company and have the drive to succeed, we want to talk to you!
As Branch Manager, you will oversee the day-to-day operations and sales of the branch while creating a positive working environment for our staff, customers, temporary employees, and applicants. Key responsibilities include:
Managing, motivating, training, and providing ongoing development to internal staff
Meeting or exceeding branch goals through the development and execution of a business plan
Sales generation, development of leads and business development for an assigned regional area through social networking, cold calling, and telemarketing. Cross-selling into other markets, as directed by clients, is highly encouraged and is commissioned accordingly.
Qualify potential new business within the territory and negotiate pricing and payment terms in line with corporate guidelines.
Sales planning and relationship-building with internal and external customers
Creating and maintaining a recruiting plan using various media and resources
Managing branch P&L, including sales and operations reporting
Supporting daily operations, including recruiting, interviews, onboarding, and ATS updates
Ensuring compliance with all regulatory and hiring processes
Thrive in a fast-paced, dynamic work environment with shifting priorities
Requirements:
Minimum 2 years of managerial experience with profit/loss and B2B sales responsibilities
Energetic, self-starter with a proven track record of achieving and exceeding goals
Experience in recruiting, HR, or customer service preferred
Excellent oral and written communication skills
Strong problem-solving, organizational, and prioritizing abilities
Professional conduct in all situations
Intermediate computer proficiency, including Microsoft Word and Excel
Ability to learn and use staffing and recruiting and sales software
What We Offer:
Base salary plus commission
Affordable healthcare plans
100% company-paid vision coverage
50% company-paid dental (including orthodontic options)
401(k) with 5% company match
Flexible FTO with sick leave
Gym membership
Personalized training, structured onboarding, and career development programs
Career Development and advancement opportunities
About The Reserves Network:
The Reserves Network is a leading provider of Staffing Services in the Office, Industrial, Professional, Technical, and Healthcare markets. Founded in 1984, we operate in 40 states and continue to grow year over year. We are proud recipients of the Best of Staffing award for both Client and Talent satisfaction and are recognized as one of the largest staffing firms by Staffing Industry Analysts.
As an equal opportunity employer, we value diversity and foster a culture of respect, integrity, and trust. However you identify and whatever your background, we encourage you to apply today-or download our mobile app to receive and accept real-time job notifications.
Service Manager - Commercial Roofing
Operations manager job in Atlanta, GA
Atlanta, GA
$85K - $110K + Bonus
Lead with full autonomy and accelerate your career with an industry leader who puts your growth first!
You'll join an established service department, with a dedicated team of professionals all ready to help you make an impact from day 1!
Micromanagement doesn't exist here, leaders, winners and A-Players do! You will be given the tools and freedom to succeed.
You'll have full autonomy over your department, schedule and career growth. This is a company that promotes from within, you could be the next Service Director!
What's in it for you?
PTO
Medical, Dental & Vision
Life & Disability Insurance
401(K) Plan with Employer Contribution
Company Vehicle, Phone, and Computer
Company
This is an established national contractor, who have gone from strength to strength in the past 10 years.
Their work is exclusively commercial roofing, specialising in Service, Re-roof and New-con. All using in house crews, this is a company who train and promote from within, with countless examples of Foreman becoming Project Managers, PMs into Operations and so on.
Your Role
Lead service teams and oversee daily operations to ensure safe and high-quality delivery.
Manage and grow client relationships to drive repeat business and long-term accounts.
Control budgets and profitability while improving operational performance.
What you'll need
5+ Years in a Service Manager position
Experience in sales and operations
Strong knowledge of roofing systems (TPO, EPDM, PVC, modified bitumen, coatings, etc.).
Operations & Office Manager
Operations manager job in Atlanta, GA
Operations & Office Manager (Southeast) | Atlanta
Partners is seeking an Operations & Office Manager to keep the Atlanta office running at its best while supporting brokers, marketing, and leadership across the Southeast region. This high-impact, hands-on role is central to maintaining smooth operations, coordinating onboarding and training, managing office logistics, and serving as the “go-to” resource for all things operations in Atlanta.
You'll wear many hats; balancing office management, administrative coordination, events, and cross-functional support while helping ensure alignment between the Atlanta office, regional teams, and Shared Services in Houston. The ideal candidate is proactive, highly organized, and experienced in real estate or brokerage environments, with strong multitasking and communication skills.
This opportunity is well-suited for an experienced administrative professional or operations lead in the Atlanta market who is eager to grow into a broader leadership role.
Key Responsibilities
Hiring, Onboarding & Training
Support recruiting logistics, including interviewing coordination and candidate travel (including trips to Houston HQ).
Manage Day 1 onboarding: licensing requirements, renewals, hardware/software setup, tool access, and office integration.
Deliver training on brokerage systems, operational procedures, Apto (CRM), and essential tools; provide ongoing systems support.
Plan and support orientation programs, internship initiatives, and other early-career development efforts.
Operational & Administrative Leadership
Oversee day-to-day office operations: supplies, kitchen stocking, maintenance, equipment contracts (copiers/printers), parking, and access badges.
Serve as the primary liaison for building/property management, vendors, and local service providers.
Handle PTO approvals for Account Managers and Marketing Coordinators.
Act as the office “go-to” resource for questions, troubleshooting, and support needs.
Coordinate support coverage across teams and function as backup for MC/AM deliverables.
Manage Adobe Sign routing for leadership approvals, JO materials, and other operational workflows.
Coordinate lease administration for Occupier Services and assist with other cross-functional initiatives.
Events, Recognition & Culture
Plan and execute team events, office gatherings, and business development functions.
Manage broker and employee recognition programs to reinforce team culture and retention.
Support local sponsorships, trade shows, and industry organization involvement (ICSC, ULI, NAIOP, etc.).
Foster a professional, collaborative, and positive office culture consistent with Partners' values.
Travel, Meetings & Executive Support
Coordinate travel arrangements for brokers, leadership, and regional team members.
Manage meeting logistics for JO, regional leadership, and the President, including agendas and materials.
Handle expense reporting and other administrative duties for executive leadership.
Regional & Cross-Functional Support
Support Southeast DevCo needs and coordinate with Property Management and Atlanta Retail teams.
Assist with ad hoc tasks to maintain operational efficiency across the Southeast footprint.
Qualifications & Requirements
Bachelor's degree in Business Administration, Real Estate, Operations, or related field (or equivalent experience).
3-5 years in office management, operations, or administrative roles within real estate, brokerage, or similar industries; regional or multi-office experience preferred.
Exceptional organization and multitasking abilities; proficiency with Apto, Adobe Sign, Microsoft Office, or Google Workspace.
Strong communication and interpersonal skills for team and leadership engagement.
Ability to manage confidential information, budgets, and vendor relationships.
Problem-solving mindset with a focus on efficiency and team support.
Knowledge of real estate licensing processes or administrative certifications (e.g., CAPM) a plus.
Preferred Qualifications
Familiarity with commercial real estate functions including Brokerage, Development, Property Management, and Retail.
Experience in event planning, training facilitation, or HR support.
Knowledge of Atlanta's local market, vendors, and service partners.
What You'll Bring
4+ years of operations, administrative, or office management experience, ideally within commercial real estate or professional services.
Prior experience leading or mentoring team members.
Exceptional organizational skills with a high attention to detail.
Strong written and verbal communication abilities.
Proficiency in Microsoft Office Suite and Adobe; CRM or marketing system experience a plus.
A proactive mindset with the ability to anticipate needs, solve problems, and make things happen.
What's in It for You
A front-row seat in Partners rapid growth across the Southeast.
Exposure to multiple business lines; Brokerage, Development, and Property Management.
Growth opportunity within a collaborative, expanding regional CRE firm.
Competitive compensation and benefits, including 401(k), performance-based incentives, and paid time off.
Why Join Us
Be part of one of the fastest-growing full-service commercial real estate firms, backed by an integrated platform spanning Investments, Development, Brokerage, and Property Management.
Gain access to a diverse suite of institutional-quality investment offerings through Partners Capital.
Collaborate with a driven, high-performance team that values integrity, teamwork, and long-term partnerships.
Competitive compensation, comprehensive benefits, and opportunities for growth within a rapidly expanding organization.
Partners is proud to be committed to providing equal employment opportunity to all qualified applicants regardless of age, race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, citizenship, marital status, disability, veteran status, or any other basis protected by applicable law.
Retail Store Assistant Manager
Operations manager job in Kennesaw, GA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Store Manager
Operations manager job in Alpharetta, GA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
This role is a Bench GM role and will cover multiple locations until a store comes available. It would cover the North and Northwest area.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-RH1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyDirector, Customer Outcomes Go To Market
Operations manager job in Atlanta, GA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
This role sits within the Customer Excellence Group (CEG) serving ServiceNow Regulated Industries customers. Our purpose is to accelerate platform adoption and deliver relevant industry outcomes that realize our customers' transformation ambitions. We do this through a portfolio of services delivered by world-class consultants and success professionals, proven leading practices, methodologies, and tools, and a strong ecosystem of partners.
What you get to do in this role
As a Go-To-Market (GTM) Director, you will lead a team of Services Account Executives (SAEs) who sell Customer Success offerings, Implementation and Advisory Services that drive adoption, value realization, and business outcomes for our customers.
* Lead, coach, and scale a high-performing SAE team across Regulated Industries; set a talent strategy, build bench strength, and create an attractive place to work.
* Own the services GTM plan for your market area: coverage model, territory plans, target account lists, quota setting, and end-to-end forecast governance.
* Create net-new pipeline and accelerate pursuits; guide value-based selling motions and executive alignment (VP/CxO) to shape multi-year roadmaps and outcomes.
* Partner across ServiceNow (Software Sales AEs, CEG, Solution Sales, Product BUs, Marketing) and with our delivery partners to design winning pursuit strategies and delivery approaches.
* Run high-quality deal reviews: solutioning/scoping oversight, proposal excellence, commercial strategy, pricing guardrails, and margin/viability checks.
* Drive customer value realization: attach the right mix of services to product sales, align on success plans, and ensure time-to-value and adoption milestones are achieved.
* Strengthen the ecosystem: define partner strategy and mix, enable partner readiness, and resolve resourcing gaps to ensure the right talent is on every engagement.
* Be a data-driven operator: inspect pipeline health, coverage, velocity, win rates, attach rates, forecast accuracy, delivery utilization, and gross margin, acting quickly on insights.
* Champion culture and change: set clear objectives, foster accountability, reward creativity and innovation, and model adaptability in a dynamic, competitive environment.
Leadership competencies
* Talent builder: Identifies capability gaps, attracts key talent, and establishes coaching/mentoring to grow future leaders.
* Executive influence: Crafts compelling business cases, gains buy-in, and negotiates skillfully with internal and external stakeholders.
* Operational rigor: Aligns plans across teams, allocates resources to priorities, and sets aggressive yet realistic timelines.
* Innovation & agility: Challenges teams to generate breakthrough ideas and embeds flexibility in structures, systems, and culture.
* Customer obsession: Creates urgency around meeting customer needs; builds broad internal/external networks to stay ahead of industry shifts and amplify impact.
Qualifications
To be successful in this role, you have
* 10+ years of enterprise services sales leadership (SaaS/professional services), including leading quota-carrying teams.
* Proven success in regulated industries (e.g., Healthcare & Life Sciences, Financial Services) and in post-sales adoption/value realization motions.
* Demonstrated excellence in executive engagement, solutioning/scoping, complex deal leadership, and partner ecosystem management.
* Strong operating cadence around forecasting, pipeline inspection, and performance management; comfort with dashboards and metrics.
* A builder's mindset: establish standards, simplify processes, and scale what works-without losing speed.
* Exceptional communication skills; able to align diverse stakeholder groups to decisive action.
Key performance indicators
* Services bookings & growth, attach rate to product sales, and win rate
* Pipeline coverage & velocity, forecast accuracy
* Delivery utilization and revenue realization
* Time-to-value, adoption milestones, CSAT/NPS, and renewal impact/uplift
Location & travel
Flexible/remote within the region; ~25-40% travel depending on customer and team needs.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Site Ops Manager Job Details | RS Group
Operations manager job in Atlanta, GA
ABOUT THE ROLE The Site Operations Manager oversees and reports on the daily operations of the MRO storeroom, determines proper inventory levels and methods, and analyzes spend to provide cost savings and storeroom improvements. The Site Operations Manager collaborates with various corporate departments on procurement, systems integration, customer invoicing, and vendor payments. The Site Manager drives customer satisfaction through building strong customer relationships and ensuring excellent customer service from the staff. This role aims to achieve metrics per the customer contract and SOA strategic imperatives related to Cost Savings, Stock Outs, Time in Full Delivery, Compliance, Safety & Environmental, Material Savings, and Process Improvements. This includes negotiating, developing, and managing multi-disciplined projects, as well as tracking and managing business results and routinely sharing and presenting those results regularly to the client. The Site Manager demonstrates value to the customer by achieving business goals and objectives, providing measurable cost savings, and identifying storeroom quality improvements. The key to success is conveying a vision for best-in-class storeroom management within the contractual terms.
COMPENSATION: $83K - $90k
SCHEDULE: Mon - Fri | Monday-Friday. Flexibility required for shifts that may fall anytime between 7 AM and 5 PM.
DIRECT REPORTS: 2
KEY RESPONSIBILITIES
* Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control while following and enforcing all site SOP guidelines
* Work through the applicable Category Managers to negotiate guarantees of stock and non-stock items
* Learn the essential aspects of the client's contract and ensure understanding and compliance for all associates
* Effectively manage client relationships, advise, and consult on business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems.
* Execute and manage all aspects of purchasing cost-effectively and maintain data integrity within RS Integrated Supply enterprise asset management system and/or the customer's CMMS system. Maintain and control all aspects of purchasing through distribution in a cost-effective manner while communicating with the customer's operational facility. Become proficient in both SYNC and the client's systems
* Work with senior management to define and implement strategic and tactical plans and concepts, effectively prioritizing daily tasks and procedures.
* Responsible for recruiting new staff, working with HR and Supervisor, and following recruiting SOPs
* Monitor storeroom inventory levels and build levels in accordance with customer and RS Integrated Supply's needs. Develop and implement Inventory Reduction Programs. Ensure maintenance of proper labeling and storage of all inventoried items.
* Prepare, perform, and oversee all daily, weekly, and monthly reports (e.g., stock replenishment, Buyer activity, Ops reporting, etc.) as required. Evaluate/analyze report results and develop/initiate corrective actions/process improvements as needed.
* Initiate ongoing communication and collaboration with other Site Buyers and Managers within the program or division to capitalize on areas of opportunity and shared resources.
* Follow the Partner or Tier 1 Supplier program as instructed by corporate offices, adhering to established goals. Routinely collaborate with corporate Supply Chain and Partner Suppliers to leverage resources and bring value to the client.
* Periodic KPI reporting and performance review with client (weekly, monthly, quarterly) as required
* Build successful local vendor relationships, evolving the connection to achieve better pricing while researching outside savings and supplier opportunities with external vendors.
* Utilizes approved standard operating procedures to perform and manage all work at the site. Look for ways to improve processes, streamline efforts and increase quality documentation and reporting on all efforts made.
* Create invoices as needed and follow up on past-due AR's.
* Confers with customers to enhance and further implement the program. Evaluate areas for improvement and expanded services. Establishes working relationships and effective communication with key managers and site staff.
* Develops knowledge of customer's business and plant operations so pertinent information can be communicated to our customers and implemented as needed to enhance our program offerings.
* To become proficient in SYNC
* Understanding of client interface and client system if applicable
* May perform duties of procurement specialist and/or attendant as needed
* Other job duties as assigned
CANDIDATE REQUIREMENTS
* Associate degree or equivalent experience required; bachelor's degree preferred
* Minimum of 3 years of recent experience in purchasing and managing MRO commodities such as electrical, filters, PVF, power transmission and other related maintenance items
* CPM/APICS desirable
* Learn/Six Sigma certification preferred
* Proficiency in Procurement or CMMS and/or EAM Software
* Experience in supply chain management/sourcing
* Experience and familiarity with inventory control, receiving, and shipping processes
* Experience in financial reporting, budgeting, and/or overseeing P&L
* Strong proficiency with Microsoft Office programs, including Excel, PowerPoint, and Outlook.
* Demonstrated interpersonal skills, including strong verbal and written communication
* Excellent customer service skills and the ability to manage customer expectations
* Strong organizational skills and the ability to be flexible
* Ability to multi-task while paying attention to detail
#LI-IS
Manager, Customer Operations (Inbound Virtual Contact Center)
Operations manager job in Atlanta, GA
You could work anywhere. Why us? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size). * Work closely with brilliant leaders and team mates from companies like McKinsey, BCG, Bain, Nvidia, GEICO, Better, etc.
* Disrupt a massive market and take us to a $5B business in the next few years.
* Be immersed in a talent-dense environment and greatly accelerate your career growth.
About the opportunity:
We are looking for a Manager, Customer Operations to join our Insurance Operations leadership team and ensure our front-line agents are operating at peak performance. This is a critical leadership role responsible for driving execution across our onshore sales and service teams (~50 agents). Reporting to our Director of Insurance Operations, you will also partner with product, engineering, and business analytics teams to evaluate performance data, optimize workflows, and develop performance systems and feedback loops to ensure we hit our sales and service goals consistently.
You must be someone who thrives in a fast-paced, high-volume environment and can lead through structure, accountability, and continuous improvement. This role is ideal for someone who wants to take ownership of frontline performance, holds a high bar for results, and isn't afraid to dig deep to solve problems at their root.
Jerry.ai is building the first super app to help people optimize all aspects of owning a car - insurance, buy/sell, registration, loans, safety, repairs, parking, etc - a $2T market in the U.S. We started with insurance in 2019, and since then we've launched loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 40X and our team to 250 across 4 countries.
How you will make an impact:
* Performance Management: Build and sustain a high-performance culture by setting clear goals, enforcing accountability, and creating systems that surface underperformance early. Work closely with team leads to track progress daily, provide feedback, and ensure agents are hitting targets across key sales and service metrics.
* Coaching & Development: Work with team leads to raise the performance of every agent through structured coaching, clear feedback, and consistent expectations. Help create a culture where high performance is recognized and rewarded, and underperformance is addressed head-on.
* Operational Oversight: Own the day-to-day execution of sales and/or service teams, depending on where the business needs are greatest. Partner with functional leads to ensure alignment on priorities and translate strategic goals into weekly agent-level plans.
* Root Cause Problem Solving: Diagnose performance issues at their root → whether driven by people, process, systems or execution, and develop action plans that improve inputs, not just outcomes. Establish proactive mechanisms to prevent issues from recurring.
* Workflow & System Optimization: Work with product and engineering to identify and implement process improvements and system enhancements. Use data and frontline insights to continuously improve how agents work and how customers experience our service.
Minimum requirements:
* 2+ years of experience managing a similar sized team of inbound contact center agents in a high-volume, metric-driven environment
* Demonstrated ability to manage through others (e.g. team leads or supervisors), holding them accountable for their team's performance
* Experience using data to diagnose issues and implement operational or behavioral changes that improved outcomes
* Track record of driving performance by managing inputs, not just outcomes
* Comfort working across onshore and offshore teams, ideally in a tech-forward environment
Ideal profile:
* You are a systems thinker who thrives on creating structure and accountability
* You have a track record of elevating performance and don't shy away from tough conversations
* You bring urgency, clarity, and high standards to everything you do
* You take full ownership of your domain and don't wait for others to tell you what to do
* You are energized by rolling up your sleeves, digging into data, and solving problems at their root
* You believe feedback is a gift and you proactively seek it
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at *******************
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
Site Operations Manager
Operations manager job in Fayetteville, GA
Trilith LIVE - Fayetteville, GA Salary: $65,000 yearly Pritchard Sports & Entertainment Group is looking for an experienced Site Operations Manager for our Sports and Entertainment venue, in Fayetteville, GA. This role will report to the District Manager and will be responsible for overseeing cleaning/janitorial duties and staff.
In this role, you will oversee all housekeeping personnel, including managers, supervisors, leads, general staff, and event and post staffing, and contract labor.
JOB RESPONSIBILITIES
* Plans and coordinates all aspects of the cleaning operations, including daily housekeeping services, event cleaning services and post event (night) cleaning services.
* Trains, plan, schedules and assigns full and part-time employees.
* Liaison between Pritchard Sports and Entertainment Group and the Arena Management Team to oversee the entire cleaning operations of the building and equipment, including the development and monitoring of third-party vendor sub-contractors.
* Ensures an effective, cost-efficient operation by preparing and maintaining the budget.
* Establishes, reviews, and maintains a system of financial procedures, methods, accounts, and control records.
* Develops and implements standard operating procedures for each area of responsibility, including an effective preventative maintenance program.
* Ensures the highest quality service to the facility by establishing goals and supervising managers.
* Maintains logs and records and provides reports as required.
* Maintains the inventory of equipment and supplies and makes requisitions for proper levels of the same.
* Keeps cost records of work performed and coordinates cost estimates and event settlements as requested.
* Establishes, disseminates, and monitors work performance, safety standards, and OSHA requirements.
* Organizes and executes training and safety programs.
* Attends internal meetings and represents the company at external meetings as deemed necessary.
* Ensures all cleaning is coordinated, produced, and executed in a professional manner.
* Responsibilities include any HR concerns, including hiring, interviewing, disciplinary actions, payroll, labor reports, inspection reports, safety reports, etc.
* Inspect arena seating and all suite areas to determine the employee deployment strategy.
* Have a sense of urgency when addressing Client concerns.
* Completes all other duties as assigned by the District Manager and VP of Operations.
Skills and Qualifications
* Client Relationships
* College degree preferred but not required
* Employee management
* Budget Management
* Available to work extended hours
Compensation and Benefits
* Medical, dental and vision options
* 401K after one year
* Cell Phone
EEO Notice:
Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.