Operations manager jobs in Elkridge, MD

Mad Science of DC-Maryland-Virginia In-Person | Silver Spring, MD $105,000 - $130,000 + Benefits About Us Mad Science of DC brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region every year. Our mission is to show kids how amazing science can be through unforgettable STEM experiences. We are hiring a Director of Operations to run the operational engine that powers all of this - a leader exceptional in logistics, scheduling, staffing, systems, and multi-site operations. This is our highest operational role, designed for someone who loves complexity, builds systems that scale, and thrives in fast-paced environments. ⭐What You'll Lead Logistics & Scheduling (Core Function) Build and manage weekly schedules for programs at 100+ schools Assign 30-40 instructors (school year) and 80+ instructors (summer) Ensure 100% program coverage with minimal last-minute changes Optimize instructor travel routes, timing, and resource allocation Oversee equipment flow, supply kits, and warehouse coordination Maintain a stable, predictable logistics rhythm across the organization Team Leadership Lead Senior Instructors, Zone Coordinators, and instructional staff Run training, onboarding, and staff development programs Ensure consistent, high-quality program delivery Summer Operations (High-Volume Season) Serve as the first point of contact for routine counselor issues Handle typical parent calls and moderate behavior concerns Provide rapid problem-solving support to staff on-site Serious behavior or safety issues are escalated directly to the owner Ensure camps run smoothly, safely, and with high parent satisfaction Hiring & Staffing Own recruiting, interviewing, hiring, and onboarding Build and maintain seasonal hiring pipelines Develop staffing plans for school-year and summer demand Office Operations & Culture Help maintain a positive, energetic, mission-driven office culture Collaborate with the owner on staff performance tracking Lead internal events (team gatherings, holiday events, staff appreciation) Customer, School & Parent Support (School Year) Resolve operational issues quickly and professionally Provide program quality oversight Support the sales team during high-volume periods when needed Compliance & Standards Maintain background checks, certifications, and safety documentation Keep policies updated and properly documented Create and maintain SOPs for key operational processes Strategic Growth Support As the company grows, partner with leadership to: Identify opportunities to scale Improve and automate operational systems Increase organizational capacity Forecast logistics and staffing needs for expansion Ensure the infrastructure supports smart, sustainable growth This role has major influence over how Mad Science evolves in the coming years. 🕒 Hours & Location Full-time · In-person · 12065 Tech Rd, Silver Spring, MD School Year: Monday-Friday, 9:00 AM - 5:00 PM Summer (10 Weeks): Monday-Friday, 8:00 AM - 4:00 PM Summer includes after-hours availability for urgent scheduling or staffing issues. These situations generally won't take much time, but when they arise, they require quick decision-making. This is primarily availability , not extended work hours. This work can be done remotely. 📈 Success Metrics (What Winning Looks Like) 95-100% of programs staffed 7 days in advance 98%+ on-time program start rate Reduced instructor travel time over 6 months Parent & school satisfaction rating of 4.7+/5 Summer hiring completed by May 15 Full implementation of SOPs within 6 months High seasonal staff retention and training completion 💼 Compensation & Benefits $105,000-$130,000, depending on experience and demonstrated strength in multi-site operations Health insurance (60% employer paid) Retirement plan with match + ROTH IRA option PTO + holidays + sick leave Top Operational Leadership Role This is the highest operations position in the company, offering long-term stability, broad decision-making authority, and significant influence over how the organization grows and operates. 🎉 Why Join Us You'll run a large, meaningful operation that sparks curiosity in thousands of kids each year - while building scalable systems in a mission-driven organization that values excellence, creativity, and impact.

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

Veteran-Owned Firm Seeking a Red Team Operator (Computer Exploitation) for an Onsite role in Fort Belvoir, VA My name is Stephen Hrutka, and I am the owner of a Veteran-Owned management consulting firm in Washington, DC, focused on Technical/Cleared Recruiting for the DoD and IC. HRUCKUS helps other Veteran-Owned businesses recruit for positions across the VA, SBA, HHS, DARPA, and other cutting-edge R&D related defense agencies. We seek to fill a Red Team Operator (Computer Exploitation) position in Fort Belvoir, VA. The ideal candidate is a DMV resident who holds an active TS/SCI clearance, an IAT Level III certification, and at least eight years of experience in systems engineering and administration. A Master's degree in computer science or a related discipline, as well as OSCP or GPEN certifications, are a plus. If you're interested, I'd be glad to provide more details about the role and further discuss your qualifications. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: In support of a premier intelligence operations agency, we are seeking a Computer Exploitation Engineer with experience in offensive (Red Team) penetration testing. Qualified Red Team Operators will have experience with cyber exploitation techniques involving initial access, execution, persistence, privilege escalation, defense evasion, credential access, lateral movement, collection, exfiltration, command and control, and device hacking. Operators will apply advanced consulting skills and extensive technical expertise for threat analysis, vulnerability assessments, and persistent penetration testing cyber campaigns. A successful Computer Exploitation Engineer will be capable of working without considerable direction, as well as mentor and supervise team members, as needed. Key Responsibilities: Assess physical security and Operations Security factors as they relate to information assurance and force protection through attempting to gain physical access to secure facilities Assess new technologies, software applications, and devices relevant to Information Operations Coordinate, facilitate, and develop training materials and products in accordance with Government-provided guidelines Support Computer Network Security and Exploitation tasks: Assess computer network defense and information assurance in support of customer organizations Provide vulnerability assessments in support of off-site systems, network architecture, policy and procedure, applications, and system integrity reviews Assist with development and maintenance of Red Team Detachment assessment methods, tools, and techniques Perform code review, protocol and input fuzzing in order to find vulnerabilities Perform analysis of disassembled code when source code is unavailable Develop exploits based on identified vulnerabilities Recommend fixes and mitigation for identified vulnerabilities Create and maintain adversary emulation tool sets and development Develop and deliver technical reports and executive summaries of Red Team missions Document tools, techniques, processes, and procedures Required Qualifications: 8+ years of experience with systems engineering and administration BA or BS degree required Current U.S. Government Top Secret Clearance w/ SCI and a CI-Polygraph eligibility; applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information DoD 8570 Information Assurance Technical - Level III certification Additional Qualifications: Possession of excellent verbal and written communication skills Self-starter requiring limited direction and supervision Experience supporting IC or DoD customers Ability to work with high-level government and military officials and brief senior customer personnel Ability to organize and prioritize numerous customer requests in a fast-paced, deadline-driven environment MS degree in Computer Science or related discipline preferred Offensive Security Professional Certification (OSCP) preferred Global Privacy Enforcement Network (GPEN) preferred Details: Job Title: Red Team Operator - Computer Exploitation Engineer Location: Fort Belvoir, VA 22060 Clearance Requirement: Active Top-Secret Clearance w/ SCI and a CI-Polygraph eligibility Assignment Type: Full-time, Onsite Salary Range: $135,000 to $145,000 per year with benefits: Competitive salary for well-qualified applicants Relocation assistance available for highly qualified candidates 401(k) plan Annual performance bonus Certification and advanced degree attainment bonuses Student Loan / Tuition reimbursement Health Care Insurance (medical, dental, vision) Up to four weeks of paid vacation 11 Federal Holidays, and 3 Floating Holidays Team bonding events

Job Description: Operations Manager Reports To: Executive Director Position Type: Full-Time, Permanent About Us The World Federation of Direct Selling Associations (WFDSA) is a global trade association with a bold mission: to strengthen our industry's voice on the world stage, foster meaningful international collaboration, and shape policies that drive innovation and growth for our members worldwide. We work with everyone from CEOs to policy leaders and our 50-plus Direct Selling Associations around the world to power a $170 billion industry driven by over 100 million independent entrepreneurs, about 70% of whom are women, to develop and uphold the highest ethical standards for operations, advocate for our industry and support the growth of direct selling in key markets. As part of our small but ambitious team, the Operations Manager will play a central role in shaping how our organization runs and grows. This is an exciting opportunity to work in a collaborative, entrepreneurial environment where every day brings new challenges and the chance to make a tangible difference. The role spans operations, bookkeeping, HR support, executive assistance, and project management, providing a broad view of the organization, direct relationships with senior executives, and daily opportunities to influence its success. We're looking for someone who thrives in a fast-paced, start-up environment and is eager to grow alongside us. Key Responsibilities Operational Support Maintain internal systems, documents, and processes to support efficient day-to-day operations. Assist in vendor management, contract tracking, and procurement activities. Bookkeeping & Finance Maintain accurate financial records, including tracking expenses, processing payments, and managing invoices. Support monthly reconciliations, budget monitoring, and financial reporting. Coordinate with external accountants for audits and year-end reporting. Human Resources Support Assist with employee onboarding, offboarding, and maintaining up-to-date personnel records. Support administration of benefits, leave tracking, and compliance with HR policies. Executive Assistance Provide daily administrative support to the Executive Director. Manage calendars, schedule meetings, coordinate travel, and prepare meeting materials. Draft and format correspondence, presentations, and reports. Other duties as assigned, including event support for our World Congress. Project Management Help plan, coordinate, and track progress on special projects and organizational initiatives. Collaborate with internal and external stakeholders to meet deadlines and deliverables. Microsoft Office Proficiency Use Excel for data tracking, financial analysis, and reporting. Develop and format professional PowerPoint presentations. Create and manage documents, communications, and scheduling via Word and Outlook. Required Qualifications Bachelor's degree in business administration, operations, or a related field. 3-5 years of relevant experience in accounting / budgeting, operations, administration, and project coordination. Proven ability to handle bookkeeping and basic financial functions. Strong skills in Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook. Experience supporting and interacting with senior leadership or executives. Excellent organizational, multitasking, and communication skills. Ability to work independently, handle confidential information, and meet deadlines. Comfortable working in a remote, multicultural, and fast-paced environment. Preferred Qualifications Experience working in a trade association or membership-based organization. Familiarity with global operations or international stakeholder coordination. Exposure to HR functions and best practices in a small to mid-sized organization. Language fluency: please indicate in your cover letter the languages in which you have demonstrated/proven fluency in speaking, writing and reading in a business or professional environment besides English. Additional Information Competitive salary and benefits package. Professional development opportunities. Collaborative team culture with flexibility and respect for work-life balance. Location: Based in Washington, D.C.; remote candidates will be considered. Some travel may be required. How to Apply Please submit your resume and a cover letter outlining your qualifications and interest in the role to the link specified. Only qualified candidates will be contacted. Thank you for your interest.

Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

CSP is exclusively partnering up with a full-service metal fabrication company specializing in custom iron, steel, and aluminum products, providing in-house fabrication, finishing, and installation for commercial, industrial and residential projects. This is a senior leadership position responsible for overseeing and integrating all core operational functions of the company. This includes field operations, shop fabrication, project management coordination, purchasing, and quality control. The Director of Operations will serve as the organizational bridge across departments, driving efficiency, improving communication, and executing the company's operational strategy to support growth, customer satisfaction, and internal team cohesion. Duties and Responsibilities Oversee day-to-day operations in the field and shop to ensure jobs are executed on time and within budget. Collaborate closely with the Field Superintendent, Shop Foreman, and Project Management teams to ensure readiness and alignment on all ongoing projects. Directly manage or oversee department leads in project management, quality control, purchasing, and fabrication. Help define and maintain the organizational structure, including role clarity, performance expectations, and interdepartmental workflows. Drive the creation and implementation of Standard Operating Procedures (SOPs) across operational teams, particularly in field installation, fabrication, and material logistics. Own and optimize internal systems for document control, drawing management, and information flow (e.g., OneDrive, MieTrack). Work with field and project teams to optimize scheduling, crew movement, and resource planning across all active and upcoming jobs. Serve as a critical support to avoid bottlenecks and resolve conflicts in manpower, material delays, or scope clarifications. Identify future hiring needs and lead the development of team capacity to meet the demands of backlog growth and market opportunity. Support the onboarding and mentorship of key staff, including developing future leaders (e.g., Project Executives, Senior PMs). Promote accountability, clear communication, and teamwork across departments to reduce stress, prevent finger-pointing, and build a high-performance culture. Assist with the planning and execution of the move to the new building and associated operational transitions. Qualifications: Bachelor's degree in Construction Management, Engineering, Operations, or related field preferred. Equivalent industry experience may be considered in lieu of formal education. Minimum 8+ years of progressive experience in construction, metal fabrication, or industrial operations. Proven track record of managing field, shop, and project operations in a high-volume environment. Experience implementing SOPs and improving operational workflows. Strong understanding of project scheduling, material procurement, and team leadership. Demonstrated ability to develop and execute operational strategies that drive results. Exceptional leadership, communication, and interpersonal skills. Adept at problem-solving, conflict resolution, and decision-making under pressure.

IN A NUTSHELL *Please note, ideal candidates are located in the NE Region - Pennsylvania, Maryland, New York, New Jersey, or Massachusetts Sciens Building Solutions is seeking a District Operations Manager who is a positive change agent and can drive high customer satisfaction while leading multiple Divisions, including engineering, project execution and service departments, along with a back-office teams to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a district operations role while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) Ensure all associates embrace the safety culture and comply with all safety initiatives. Oversee the engineering, project management, solutions, and service departments for the assigned Divisions. Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff for the assigned Divisions. Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. Develop budgets and meet revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. Understand root causes of cost overruns. Develop and implement cost mitigation strategies. Execute monthly project cost and Work in Progress (WIP) analysis for the assigned Divisions. Report monthly financial performance in an effective manner to management and takes corrective action as needed. Build a high-performance culture to include performance reviews and development initiatives. Responsible for overall manpower planning and allocation for the assigned Divisions. Ensure customer satisfaction and cash collections. Collaborate with the sales team to support the growth and profitability of the Divisions. WHAT WE LIKE ABOUT YOU 5-10 years' experience in an operations manager role within the fire and life safety industry. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire and life safety systems. Advanced understanding of Profit and Loss statements and key financial drivers. Proven ability to attract, develop, grow, and retain a strong and effective team. Ability to manage multiple Profit and Loss goals and targets across Divisions. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. Ability to travel overnight as needed. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement

Bethesda, MD 20814 We are seeking a skilled and driven Radiation Portal Monitoring (RPM) Site Manager to support our commercial clients with the deployment and lifecycle management of RPM systems. In this dynamic role, you'll provide hands-on technical expertise across design, field setup, construction, commissioning, and training. You'll also lead stakeholder engagement, ensure project compliance, and guide installation teams with your deep knowledge of RPM technologies. If you're passionate about security innovation and thrive in fast-paced, mission-critical environments, we'd love to have you on our team RESPONSIBILITIES: Provide lifecycle management and oversight of multiple deployment projects Manage outreach to site stakeholders (e.g., CBP, Port Authorities, Terminal Operators), track deliverables, and ensure compliance with project specifications Offer technical guidance on RPM lane design requirements Provide technical recommendations to installation and construction teams Support deployment and installation of RPM equipment during site construction Lead commissioning efforts for new RPM installations QUALIFICATIONS: Proven experience interfacing with customers and stakeholders in both technical and operational environments At least 5-10 years of direct experience in the deployment and installation of Radiation Portal Monitor (RPM) equipment Hands-on experience with RPM systems manufactured by Client, Smiths Detection, and Rapiscan Systems Deep knowledge of the RPM deployment lifecycle, including construction, installation, startup, and commissioning Demonstrated experience managing the full lifecycle of technical systems-from initial deployment and installation through field maintenance and system upgrades Strong stakeholder management skills, with the ability to serve as a primary liaison between field personnel, technical teams, and government and/or commercial clients Experience operating in field-based technical environments, including logistics coordination, installation oversight, and resolution of systemic technical issues across distributed equipment fleets Proven success in technical project or program management within high-security, government-regulated environments such as Client, DoD, DoE or similar national security programs Proficiency in managing budgets, schedules, and resources for complex technical deployments Strong verbal and written communication skills Excellent organizational and time management abilities Project Management Professional (PMP) certification preferred TRAVEL: This position is primarily remote; however, the Site Manager will be expected to travel occasionally to project sites. Travel is estimated at up to 25%, though this may increase based on project demands, client requirements, or operational needs. All trips will be planned in coordination with project timelines and business priorities. Flexibility and adaptability to evolving travel needs are essential We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00795

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. Position Overview: The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market. Essential Responsibilities: · Develop and implement plans to achieve sales goals and optimize the portfolios NOI; · Enable and drive strong operational performance of the assigned portfolio of businesses; · Inspire, lead, develop the team; · Monitor and improve sales, cost management, employee management and safety; · Identify and drive opportunities to improve business performance; · Enforce all company policies, procedures and code of ethics; · Manage employee performance including hiring, termination, discipline, development and management; · Manage escalations and approvals in a timely and thorough manner. Qualifications · Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required; · Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry; · Excellent communication, interpersonal and motivational skills; · Demonstrated experience in building “ownership” and accountability in a team · Strong analytical and problem-solving abilities; · Able to prioritize multiple projects and deal with numerous interruptions; · Work well under pressure, meeting deadlines consistently; · Able to work independently with minimal supervision and lead 20-35+ employees; · Computer skills: Solid understanding of the Microsoft suite of products; · Willing to work a flexible schedule, including weekends. · Must be able to perform some of the physical requirements of the job (ability to lift 50lbs); · Valid state driver's license and reliable transportation; · Ability to travel within the district and to other designated locations as directed by the company. Compensation · Competitive rate of pay and a generous benefits program · Participation in company's performance-based incentive program(s) · Medical, dental, vision, life, short-term disability, and long-term disability insurance program · Paid vacation time; paid sick time; paid holidays Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

The Senior Retail Operations Manager serves as the second-in-command for retail operations at a at Baltimore/Washington International Airport (BWI) partnering with the Director to drive commercial success and operational excellence. This leadership role takes ownership of day-to-day operations management, team development, and performance optimization while ensuring superior customer service delivery and maintaining key stakeholder relationships across the retail portfolio. Essential Functions: Partners with Director of Operations to establish and execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement of budgeted targets and operational standards Leads daily retail operations across all locations with full accountability for operational excellence, compliance with company policies, and achievement of performance metrics while serving as primary operational decision-maker in Senior Director's absence Implements Standard Operating Procedures (SOPs) across airport retail operations by conducting regular operational reviews, ensuring management and staff execute opening/closing procedures with full accountability for operational standards, and supporting ACDBE partner collaboration on reporting and certification processes; ensures subordinate management teams maintain consistent adherence to operational protocols while monitoring SOP effectiveness and recommending operational improvements to Director of Operations based on performance data and field observations In collaboration with the Director of Operations, develops and implements comprehensive action plans to optimize sales performance by store, category, and brand; conducts regular operational reviews and communicates strategic initiatives to management teams Oversees implementation of daily timekeeping review processes; monitors overtime trends and labor cost performance across assigned areas to ensure compliance with company policies and labor regulations Assists with making hiring, termination, advancement, and promotion decisions for retail management and associates while promoting company brands as employer of choice and ensuring diversity and inclusion execution across operations Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations with full compliance accountability Provides leadership development, performance coaching, and guidance to retail management teams while fostering employee engagement and supporting comprehensive career advancement initiatives Manages inventory control, merchandise receiving processes, vendor relationships, and supply chain coordination to ensure optimal stock levels, product availability, and cost-effective operations Collaborates with brand partners to maintain brand compliance, execute promotional initiatives, and implement marketing programs with measurable business impact Resolves complex operational challenges and customer issues using sound business judgment while maintaining authority for significant operational decisions and escalating complex matters Ensures display areas maintain superior visual appeal according to brand standards, optimizes equipment functionality, and maintains store presentation that exceeds customer expectations and drives revenue Monitors market trends, competitive landscape, and consumer behavior to inform operational strategies while ensuring compliance with category management principles and retail space optimization Leads cross-functional collaboration with Supply Chain, Commercial, and Marketing teams to optimize store assortments and marketing support while developing comprehensive training programs for operational procedures Reporting Relationship & Role Information: The position reports to the Director of Retail Operations of their assigned location The Senior Retail Operations Manager position is expected to work a varied and rotating schedule to be on site on various operating days and hours each week; some opening shifts, during some busy day parts, and during some closing shifts to monitor staff work activities during these different days and times Minimum Qualifications, Knowledge, and Skills: Education and Experience: The combination of education and professional experience must exceed 6 years: In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executing retail operations programs In a technical role: Requires 6 years of experience engaged in delivering retail operations programs A bachelor's degree in a program related to the functional area can count for 3 of the 6-year requirement Specialized Training: Training that leads to knowledge of all applicable federal, state, and local safety and health standards, and all procedures and protocols to comply with retail compliance requirements Understanding of visual merchandising principles, inventory management systems, and brand standards Specialized Skillset/Competencies/Traits: Knowledge of retail or consumer goods industry with understanding of travel retail concepts and multi-brand environments Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple, conflicting, and concurrent priorities in a fast-paced retail environment Demonstrates knowledge of company policies and products, service, quality, equipment and retail operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion Strong understanding of visual merchandising, inventory management, brand compliance, and customer service excellence Business acumen and the mindset required to understand the long-term implications of retail operational planning and to advance the organization's goals Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances in a retail environment Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading retail teams to achieve common goals What we offer: Competitive Salary Range: $87,732-$106,342 annually Daily Pay 20% off Hudson Employee Discount Medical/Dental/Vision Insurance Paid Time Off Various Personal and Parental Leave Programs Company Paid Life Insurance Retirement Programs & Matching Employee Contributions: 401K & RRSP Employee Recognition & Anniversary Programs Training, Development, and Growth Opportunities Tuition Assistance & Scholarship Programs Disclaimer: All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Innovative, growth-oriented thermal component distribution company dedicated to providing high-quality thermal solutions is seeking a talented Branch Operations Manager. The Branch Operations Manager is a crucial member of the leadership team and is responsible for the overall administrative and operational management of the branch location, ensuring efficiency, high customer satisfaction, and effective resource utilization. This role focuses on internal processes, administration, and team management. The Manager reports to the General Manager and collaborates with the Sales Director for management of the customer service team. Key Responsibilities: Operations and Administration Oversee all non-sales branch functions, including customer service administration, order fulfillment administration, facility maintenance, and general office operations. Develop, implement, and maintain efficient operational and administrative procedures to maximize productivity and profitability. Manage local P&L components, controlling operating expenses and contributing to budget adherence. Ensure timely and accurate processing of all administrative paperwork, including invoices, purchase orders, and daily transaction reports. Manage the physical office facility, ensuring a safe, organized, and clean environment. Management: Warehousing Warehouse Manager reports to the Branch Manager to ensure seamless and efficient execution of all logistics functions, including receiving, stocking, pulling, shipping, and facility safety. Branch Manager oversees inventory administration and system accuracy, collaborating with the Warehouse Manager on physical inventory control (e.g., cycle counting, physical inventories) to minimize loss. Branch Manager coordinates with the Warehouse Manager and corporate purchasing to maintain optimal stock levels and manage supply chain execution. Collaborative Management: Customer Service & Staff Manage the Customer Service Representative (CSR) team in conjunction with the Sales Director and General Manager to manage the customer service team. This collaboration ensures alignment between operational efficiency and customer experience goals. Handle complex or escalated customer issues and service complaints effectively and professionally. Directly manage all administrative and operational staff (excluding sales), including hiring, training, scheduling, and conducting performance reviews. Promote a culture of teamwork, accountability, and continuous improvement across the branch. Reporting and Compliance Provide regular updates on branch performance, operational metrics, and staffing matters. Ensure all office operations comply with company policies, state and federal laws, and industry regulations. Develop and enforce office safety protocols and manage all necessary documentation related to regulatory compliance. Required Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field preferred. Minimum of 5-7 years of experience in a distribution or administrative/operations environment, with at least 3 years in a management or supervisory role. Proven ability to manage teams and collaborate effectively across functional lines (e.g., working with Sales and Warehouse teams). Proficiency with ERP systems, Inventory Management Software administration, and Microsoft Office Suite. Strong organizational, problem-solving, and decision-making abilities, with experience in managing expenses and budgets.

Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out: Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $65,000 to $85,000. District Managers range from $85,000 to $115,000. Division Managers incomes range from $115,000 to $145,000. Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships. Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth. Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift. Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential. Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion. Receive a $18,500 stock option on your hire date. $75,000 stock option upon District Manager promotion. $92,500 stock option upon Division Manager promotion. We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration. Seniority Level Mid-Senior level Industry Restaurants Hospitality Food and Beverage Services Employment Type Full-time Job Functions Management General Business Skills Operations Leadership Operations Management Budgeting Marketing Customer Relationship Management (CRM) Team Leadership Team Management Logistics Management Please send resume to ****************************

General Manager - Commercial HVAC Service ColonialWebb, a leading provider of commercial building services, is seeking an experienced General Manager to oversee the financial performance, operational success, and team leadership of its commercial HVAC service division. This high-impact role offers the opportunity to shape strategy, lead large teams, and drive growth across key markets. Why Join? Up to $190K base + generous bonus + auto allowance + relocation assistance + more! Leadership role with high visibility and decision-making authority Collaborative, growth-driven team culture Opportunity to lead large-scale service teams across commercial and industrial facilities Strong support for professional development and internal advancement What You'll Do: Lead business operations, staffing, and financial performance across the Building Services unit Develop and execute strategic plans, annual budgets, and capital expenditures Oversee project planning, resource allocation, and service execution across HVAC, plumbing, and electrical systems Drive efficiency, safety, and quality control across field operations Manage and mentor managers and supervisors to support service excellence and customer satisfaction Proactively address customer issues, pricing strategies, and contract growth opportunities Lead recruitment, onboarding, and training strategies in collaboration with the Talent Acquisition team Drive career development, team engagement, and internal training programs What You'll Bring: 10+ years in building services, facilities maintenance, or hvac project-based service management (mechanical/electrical/plumbing) Strong leadership background with experience managing operational teams and budgets Solid understanding of building systems, lifecycle cost management, and service-level KPIs Working knowledge of safety regulations and industry compliance (OSHA, NFPA, ASHRAE, etc.) Bachelor's degree in Mechanical/Electrical Engineering or related field preferred (or 15+ years of equivalent experience) Excellent interpersonal and communication skills Proficiency in Microsoft Office and business management tools Additional Info: Schedule: Monday-Friday (occasional evenings/weekends based on project needs) Travel: Local/regional as needed (valid driver's license required) Work Location: In-office

Olive & Loom is a lifestyle brand specializing in artisanal home, gift, and lifestyle items inspired by Mediterranean traditions and aesthetics. Since its founding in 2016, Olive & Loom has focused on creating high-quality, hand-loomed Turkish towels, luxurious 100% Turkish cotton textiles, olive oil-based soaps, and beachwear. In 2019, the brand expanded into retail with a flagship store at North Bethesda's Pike & Rose center, offering a selection of thoughtfully curated products. Olive & Loom celebrates the harmony between tradition and modern design, providing well-crafted goods that bring relaxation and luxury into everyday life. Role Description This is a full-time on-site role for a Business Manager at Olive & Loom, located in Kensington, MD. The Business Manager will oversee daily operations for both retail store as well as wholesale business, manage staff, and ensure the efficient running of the location to meet business goals. Responsibilities include inventory management, overseeing merchandising, coordinating with vendors, analyzing sales performance, and implementing strategies for growth. The role also involves nurturing customer relationships to deliver excellent service and collaborating with team members to maintain a cohesive shopping experience. Qualifications Proficiency in operations management, inventory control, and vendor relations Experience with team leadership, staff supervision, and performance management skills Strong analytical skills for sales performance analysis and strategy implementation Excellent customer service and communication skills, with a focus on guest satisfaction Understanding of merchandising and retail operations processes Ability to work onsite in Kensington, MD, with flexible availability, including weekends High-level organizational, multitasking, and problem-solving abilities Prior experience in retail or lifestyle brands is a plus Bachelor's degree in Business Administration, Retail Management, or related field preferred

The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. • Analyzes Store reports to evaluate controllable expenses and overall Store performance. • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. • Ensures proper scheduling of Associates to meet business objectives. • Accepts special assignments as directed by Leadership. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates. • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner. • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed. • Ensures compliance with Ross personnel policies and procedures. • Manages Associate Relations issues, consulting with the District Manager as needed. • Ensures compliance with all State, Local and Federal regulations.Expense Control: • Leads all expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers • Ensures all Associates understand and can execute emergency operating procedures.Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. • Represents and supports the Company brand at all times. • Manages Store to ensure a clean, neat, easy to shop environment. • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Ensures merchandise is presented and organized according to Company merchandising guidelines. • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention: • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines. • Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Five or more years of Store management experience in a retail environment. • Must maintain a high level of Customer service. • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. • Ability to train, coach and develop Associates at all levels. • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results. • Fluency in English. • Must exercise considerable independent judgement and discretion. • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Job Description: Financial Investigations Unit Manager-Lead Company: Shermen Bank International (In Formation) Reports to: Chief BSA/AML Officer Client Focus: Embassy, Consulate, and Foreign Mission Diplomatic Community About Us We are a specialized Edge Act Corporation, chartered by the Federal Reserve, dedicated to providing premier international banking and financial services. Based in Washington D.C., our primary focus is serving as the trusted financial partner to the diplomatic community, including embassies, consulates, foreign missions, and their affiliated organizations in the United States. We operate in a high-compliance, high-touch environment and are committed to the highest standards of regulatory excellence and client service. Position Summary The Financial Investigations Unit (FIU) Manager-Lead will be responsible for the AML & Sanctions Department's operational functions. The FIU Manager-Lead will manage a team whose activities include client onboarding, periodic reviews, name and payments screening, sanctions reviews, AML transaction monitoring, and fraud detection. This role reports to the Chief BSA/AML Officer/Head of Anti-Financial Crimes. Core Responsibilities This role covers the following responsibilities: Manage the FIU team Supervise and support daily activities including client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payments screening, Office of Foreign Assets Control (OFAC) sanctions reviews, AML transaction monitoring and fraud detection Support the team and work on transaction monitoring alerts, fraud alerts, case investigations, and suspicious activity report (SAR) and currency transaction report (CTR) filing, 314(a) and 314(b) Assist in the updating of AML and Sanctions policies and procedures and other documentation Produce metrics reporting for senior management Create escalation reports for senior management Assist in AML and Sanctions training across various groups/departments Assist in the coordination of the BSA/AML & Sanctions Risk Assessment, Red Flags Coverage Assessment, and the Enterprise-Wide Risk Assessment process Coordinate with regulators, auditors, and vendors regarding matters related to AML & Sanctions Support the AML Model Analytics/Technology team in the tuning and testing of the AML & Sanctions Department's models and systems Required Skills & Qualifications We are looking for a versatile candidate who is hands-on and wants to work in a fast-paced, innovative, dynamic, and collaborative environment. Candidates for this role will have the following knowledge and experience: 5-8 years in an AML and Sanctions role with experience in client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payment screening, Office of Foreign Assets Control (“OFAC”) sanctions reviews, AML transaction monitoring and fraud detection, case investigations, SAR filing, and CTR filing AML, Sanctions and Anti-Fraud team management experience or ready “to take the next step” AML, Sanctions, and Anti-Fraud subject matter expertise Experience in presenting to and meeting with auditors and regulators Excellent knowledge of U.S. AML, OFAC Sanctions and Anti-Financial Crime regulatory rule framework and requirements Knowledge and experience of the Embassy, Consulate and Mission (“ECM”) business and transaction typologies Creating and/or updating AML and Sanctions policies and procedures Anti-Financial Crime model/platform end-to-end testing and supporting documentation Creating and updating documentation that meets regulatory standards and expectations Working on coverage assessments, BSA/AML & Sanctions risk assessments, and Enterprise-Wide Risk Assessments Producing metrics reporting for senior management Excellent knowledge of Excel, PowerPoint, Visio, etc.

Classification Full-Time A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again. What You Do • Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience. • Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes. • Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same. • Build your team through engagement, motivation and coaching; assess performance proactively and timely. • Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes. • Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company. • Develop the store team based on their individual strengths and through engagement, coaching and feedback. • Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager. • Communicate with your store team respectfully and with urgency on key issues and messages. • Ensure compliance to company standards as it pertains to safety, customer experience and all store operations. • Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate. • Use the store roster to schedule appropriately, optimizing process efficiency and store payroll. • Understand issues of shrink and expenses, holding the store team accountable to do the same. Knowledge & Experience • Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products. • Experience in leading, managing and developing employees at all levels. • Experience managing payroll and scheduling effectively. • Experience driving positive key financial results. • Ability to organize, plan and prioritize workload. • Manage your own time efficiently and effectively. • Able to delegate and to work through others well. • Communicate clearly and comfortably across all levels of the business. • Build collaborative working relationships at all levels. • Deliver honest and constructive feedback, holding team members accountable when necessary. • Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. • One to two years of supervisory experience required; two plus years retail experience preferred. Expected Behaviors • Prioritize customer experience above all else. • Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result. • Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity. • Drive results. • Provide feedback, coaching and development. • Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others. • Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration. • Address issues proactively. • Make good decisions and engage in solution-based problem solving. • Is comfortable with ambiguity. • Show adaptability and work with a sense of urgency all the time. • Maintain positivity. • Remain discreet and unbiased. • When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity. Full Job Description: *********************************************************

Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active, and family-oriented. Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility, and discipline required to achieve our vision. We are a fun and dynamic bunch that is motivated to work to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. The Role The Role Johnnie-O is looking for a Retail Assistant Manager to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle. Key responsibilities will include, but may not be limited to: Build a performance-driven, customer-first culture rooted in Johnnie-O values. Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside the Store Manager. Set clear expectations, track progress, and celebrate team achievements. Achieve and exceed sales goals through strategic planning and execution. Use clienteling tools to build long-term customer relationships and drive repeat business. Partner with marketing and community teams to plan events that engage the local market. Lead by example on the sales floor, modeling personalized, authentic service. Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations. Maintain a clean, organized, and inviting store environment. Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention. Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ. Qualifications 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands. Strong interpersonal skills with a genuine ability to connect with people. Proactive, solutions-oriented approach to delivering excellent customer service. Ability to adapt in a fast-paced environment and handle multiple priorities. Comfortable working a flexible schedule including evenings, weekends, and holidays. Ability to stand for extended periods and lift up to 20 lbs. Benefits & Compensation Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits Employee discounts Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee's time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment. To apply for this exciting job opportunity, please send your resume to: ****************************. We appreciate your interest in our company and look forward to hearing from you!