Unit Manager (RN)
Operations manager job in Wethersfield, CT
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A Great Place to Work:
Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 35 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast.
We have per diem shifts available now in our Long-Term Care and Rehab Facilities!
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What You'll Do:
As an RN Unit Manager, you will oversee and coordinate the nursing staff within a dedicated unit. Your role is instrumental in ensuring the delivery of quality care, fostering a positive work environment, ensuring the health, comfort, and overall well-being of our residents.
Key Responsibilities:
Lead and manage a team of nurses and support staff within the unit
Develop and implement care plans, ensuring individualized resident care
Supervise daily operations, including staffing, scheduling, and resource allocation
Conduct regular assessments to maintain quality standards and compliance
Provide guidance, mentorship, and training to nursing staff
Collaborate with interdisciplinary teams to optimize resident well-being
If you are an experienced nursing professional with a passion for leading others in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Unit Manager!
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What We Offer:
All shifts available now including per diem & temp-to-hire!
Competitive hourly rates and shift differentials
Weekly Pay
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
The chance to make a meaningful difference in the lives of our residents
Rate of Pay: Starting from USD $60.00/Hr. -:
What You'll Bring:
Qualifications of a Unit Manager include:
Valid state RN nursing license
Advanced degree or certification preferred
Experience in a supervisory or leadership role in a Long-Term Care setting preferred
Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Strong clinical, leadership, organizational, and decision-making skills
Excellent communication and interpersonal abilities
Ability to work effectively in a dynamic and fast-paced environment
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We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Team Lead, Market Operations
Operations manager job in Hartford, CT
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
KFC General Manager - Referral Bonus $100
Operations manager job in Waterford, CT
Restaurant General Manager
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Operations manager job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Manager / Executive support / Led / It Support
Operations manager job in Hartford, CT
Urgent Role - Sr. Technical Support - Site Lead/Executive Support - Onsite Tech Services (Windows)
The Executive Tech Services (ETS) Sr. Technician will serve as the site lead within our Onsite Tech Services (OTS) team. This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.
This position provides hands-on technical oversight of vendor-managed site teams, partners closely with managers to drive a service-first delivery strategy and builds strong relationships with business stakeholders. Success in this role requires deep technical expertise, excellent communication skills, and a proven ability to support senior executives in dynamic, high-touch environments.
Required Qualifications
• Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments.
• Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service.
• Strong technical oversight and vendor coordination capabilities.
• Exceptional communication, problem-solving, and stakeholder engagement skills.
• Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
• Ability to operate independently and make decisions in dynamic, fast-paced environments.
• Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management.
• Experience with IT Asset Management (ITAM) tools and practices.
• Bachelor's degree or 5-8 years of relevant IT experience.
Vice President of Geothermal Operations
Operations manager job in Enfield, CT
Commercial • Industrial • Residential Geothermal
Company: Louth Callan
Reports to: Chief Executive Officer (CEO)
Louth Callan is a leading North American power infrastructure EPC (Engineering, Procurement Construction) firm delivering complex, high-quality energy projects on time and on budget. With decades of proven execution in transmission, substations, renewables, and critical power infrastructure, we are now aggressively building a national geothermal EPC and development platform spanning utility-scale, commercial, industrial, district, and residential ground-source systems.
Position Overview
We are seeking an accomplished, entrepreneurial Vice President of Geothermal Operations to launch and lead our full-scope geothermal division. This executive will own complete P&L responsibility and end-to-end delivery from business development and customer acquisition through drilling, EPC execution, commissioning, and long-term operations & maintenance across commercial, industrial, municipal/institutional (MUSH), district energy, and large residential/multifamily projects.
This is a career-defining leadership role for a proven geothermal executive ready to build and scale one of the first truly national geothermal EPC platforms during the largest incentive cycle in U.S. history.
Key Responsibilities
Strategic & Market Leadership
Define and execute Louth Callan's geothermal growth strategy across all market segments: commercial buildings, industrial process heat, data centers, healthcare/education, district systems, and high-density residential/community developments.
Position Louth Callan as the go-to EPC and development partner for geothermal in North America.
Serve as the company's authoritative voice on all geothermal technologies (closed-loop bore fields, open-loop, hybrid systems, A2W/A2A heat pumps, district networks, and future EGS) at industry conferences, customer meetings, and policy forums.
Business Development & Project Execution
Drive revenue growth through direct customer acquisition and strategic partnerships with developers, utilities, institutions, and corporations.
Lead resource assessment, feasibility, system design, permitting, incentive capture (IRA 48E/45Z, USDA REAP, state programs), and interconnection.
Oversee all drilling operations (vertical closed-loop, directional/horizontal, large-diameter production/injection wells).
Direct full EPC execution of geothermal exchange fields, central plants, heat pump skids, and district distribution piping.
Operations & Performance
Deliver safe, on-schedule, on-budget projects with industry-leading quality and performance.
Build and implement best-in-class O&M programs, remote monitoring, and long-term service agreements.
Develop standardized, repeatable execution playbooks for commercial, industrial, and residential-scale systems.
Financial & Commercial
Own geothermal division P&L, project margins, cash flow, and financing strategies.
Create compelling customer financial models showing rapid paybacks and 30-70% lifetime savings versus conventional HVAC and gas systems.
Structure and negotiate EPC contracts, Energy-as-a-Service, PPAs, shared-savings, and on-bill financing offerings.
People & Culture
Rapidly recruit, build, and lead a world-class geothermal organization (engineers, drillers, project managers, superintendents, O&M technicians).
Instill a safety-first, excellence-driven culture focused on repeatable execution and total customer satisfaction.
Qualifications
Bachelor's or Master's degree in Mechanical, Civil, Petroleum, or Geothermal Engineering, Geosciences, or related discipline.
10+ years of progressive geothermal experience with at least 5 years in senior leadership/P&L ownership.
Demonstrated track record of successfully delivering commercial, industrial, district, and/or large residential/community geothermal projects in North America.
Deep expertise in ground-source system design, bore field thermal modeling, drilling operations, hydronics, heat pump technology, and building/plant integration.
Strong EPC project management experience with complex, multi-million-dollar mechanical and drilling scopes.
Thorough knowledge of current federal (IRA), state, and utility geothermal incentives and financing mechanisms.
Oil & gas, water-well, or horizontal directional drilling leadership experience highly desired.
Exceptional communication and presentation skills; comfortable engaging developers, institutional boards, and C-suite decision makers.
Willingness to travel extensively to project sites and customers (40-50%).
Why Join Louth Callan?
Lead the creation of a national geothermal EPC powerhouse inside one of North America's fastest growing power infrastructure firms.
Highly competitive executive compensation including base salary, annual performance bonus, meaningful equity, and comprehensive benefits.
If you have profitably delivered geothermal systems across commercial, industrial, and residential segments and are ready to build the defining geothermal EPC platform of this decade, we want to hear from you.
Store Manager
Operations manager job in Holyoke, MA
About the Company:
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community
About the Role:
The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience.
Responsibilities:
Prioritizes and delegates tasks to meet all selling, visual, and operational needs
Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools
Supports and executes all product, visual and marketing directives, and maintains standards set by the company
Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction
Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
Accountable to self and others for achieving all company sales, metric and operational goals
Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
Creates shortage action plans to minimize loss and achieve shrinkage goal
Drives and executes all digital sales strategies including ship from store and BOPIS within the store
Qualifications:
Four-year college degree or equivalent experience preferred
Required Skills:
Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong interpersonal and communications skills with the ability to communicate at all levels
Proven ability to drive sales results in a high sales volume environment
Excellent time management skills
Ability to interpret all policies and procedures to resolve customer and associate issues
Willingness to travel periodically to attend meetings/workshops (overnight may be necessary)
Proficient in math and possesses strong computer skills
Minimum five years retail experience required, with a proven ability to drive sales results
Minimum of two years of retail management experience required
Preferred Skills:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability
Serve as a Pacsun advocate in the industry and marketplace
Recruit, identify, develop, and retain talent that delivers performance excellence
As a manager, serve as a leader of company culture, norms, and conduct
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction
Pay range and compensation package:
Salary Range: $28 - $32
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
General Manager - Store - XtraMart
Operations manager job in Hartford, CT
Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; directsupervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance.
At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
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Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability.
Select, develop and effectively lead a highly engaged team.
Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests.
Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store.
Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught.
Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment.
Value store associates through celebration and recognition.
Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities).
Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs.
Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance.
Report and document all guest and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures.
Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained.
Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan.
Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability.
Monitors shift cash handling and inventory. Assists in investigations of shortages/overages with Assets Protection and Human Resources.
Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans.
Analyze income statement and utilize reports to ensure store's profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders.
Competition surveys.
Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.
Build relationships with community partners to connect the store with its community.
Other duties as assigned.
Additional Job Description:
Must be available to work flexible hours that may include day, nights, weekends and or holidays.
Must have reliable transportation and a valid driver's license.
Leadership experience in a fast-paced retail, food service or fuel environment preferred.
Experience selecting, training, and managing staff.
Experience with labor allocation, sales building, scheduling, and managing expenses.
Experience coaching and developing team members through proper leadership skills.
Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching: horizontally, above the shoulder and below the waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting, and stooping.
Must be able to lift and carry up to 50 lbs.
High School Diploma High School Diploma or Equivalent
Pay Range:
$45,000.00 - $81,972.00
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead - We offer 401k and a match component!
Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process (old GPS of the Interview Process)
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-###-#### or 781-7GP-WORK.
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Store Manager
Operations manager job in Worcester, MA
*Store Manager in Training* Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let's create a welcoming and positive environment for customers and associates alike.
*Your Role at Dollar Tree:*
As a Store Manager in Training at Dollar Tree, you'll engage in on-the-job training to learn how to manage the profitable operations of your assigned store by maintaining a high standard for merchandising, placement, and store signage and by using proper display techniques to create an inviting atmosphere for customers. Your day-to-day job duties as a Store Manager will include, but are not limited to, the following:
* Recruit and hire store associates to serve our customers
* Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
* Oversee and delegate all store activities to ensure smooth daily operations
* Ensure full compliance with applicable laws and regulations, while enforcing company policies and procedures
* Perform opening and closing procedures as needed
* Implement operational and merchandising direction that is communicated from our corporate headquarters
* Help your store reach its maximum profit contribution
* Protect company assets
* Maintain a high level of customer service across the store
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
*Your Skills and Experience:*
* Minimum 3 years prior retail management experience is preferred
* Experience with hardlines or variety merchandise; BIG BOX experience a plus is preferred
* Strong productivity management in freight processing is required
* Strong communication, interpersonal, and written skills are required
* Ability to work in a high-energy, team environment is required
* Must be able to lift up between 30 to 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation is required
*Here, your hard work pays off in more ways than one! *
*When you successfully meet your performance goals, you'll earn a quarterly bonus!*
*Your Perks and Benefits:*
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
* Employee Assistance Program
* Paid time off
* Retirement plans with matching contributions
* Employee Stock Purchase Program
* Educational Assistance
* Access to PerkSpot, an employee discount platform for goods and services
* And much more!
*Who We Are:*
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you.
Dollar Tree Stores, Inc. is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at the discretion of Dollar Tree Stores, Inc. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree Stores, Inc. is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Full time50 Mill Street,Worcester,Massachusetts 01603-#######16Dollar TreeFrom:
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Unit Manager (RN) Short Term Rehab
Operations manager job in Hartford, CT
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A Great Place to Work
Riverside is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!
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RN Unit Managert for Short Term Rehab Unit
What You'll Do:
As an RN Unit Manager, you will oversee and coordinate the nursing staff within a dedicated unit. Your role is instrumental in ensuring the delivery of quality care, fostering a positive work environment, ensuring the health, comfort, and overall well-being of our residents.
Key Responsibilities:
Lead and manage a team of nurses and support staff within the unit
Develop and implement care plans, ensuring individualized resident care
Supervise daily operations, including staffing, scheduling, and resource allocation
Conduct regular assessments to maintain quality standards and compliance
Provide guidance, mentorship, and training to nursing staff
Collaborate with interdisciplinary teams to optimize resident well-being
If you are an experienced nursing professional with a passion for leading others in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Unit Manager!
#Tier1
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What We Offer
As an affiliate of National Health Care, our Riverside team enjoys:
Competitive compensation and benefits package including a 10% defined contribution retirement plan
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
The chance to make a meaningful difference in the lives of our residents
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What You'll Bring:
Qualifications of a Unit Manager include:
Valid state RN nursing license
Advanced degree or certification preferred
Experience in a supervisory or leadership role in a Long-Term Care setting preferred
Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Strong clinical, leadership, organizational, and decision-making skills
Excellent communication and interpersonal abilities
Ability to work effectively in a dynamic and fast-paced environment
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We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Director, Electronics Operations
Operations manager job in Simsbury, CT
At Ensign-Bickford Aerospace & Defense Company (EBAD), we believe that our strengths are built on our most important resource - our people. Join EBAD and you'll be a part of a team who creates cutting edge technology that will blast us into the future. No other company can match the innovative energetic solutions that we provide. At EBAD you will actively contribute to successful missions putting men, women and satellites into space, and protecting our armed service men and women around the world. If this is the culture and work environment you are seeking, then EBAD is the place for you!
Job Description
Location: Simsbury, CT
Reports to: VP of Operations
Industry: Aerospace & Defense
Experience Level: Director (15+ years)
Empower People. Drive Culture. Lead Growth.
At Ensign-Bickford Aerospace & Defense (EBAD), we've been innovating for nearly 200 years, delivering mission-critical technologies that protect lives and advance exploration. As we prepare to double in size over the next 3-5 years, we're investing in our people and culture to support this transformation.
We're seeking a dynamic Director of Electronics Operations who will be responsible for leveraging the Ensign Bickford Operating System (EBOS) to develop the infrastructure, talent and processes needed to support a growing electronics business.
The Opportunity:
EBAD's electronics business provides critical systems that are vital to our national defense and the exploration of space. This business has experienced unprecedented growth in support of our customer's missions and is seeking an accomplished individual to fill the position of Director of Electronics Operations. This position will be charged with leading the SQDC targets through embedded lean principles and continuous improvements into daily operations.
This is an exciting opportunity for a senior electronics operations leader to make an immediate impact by providing leadership to our electronics operations team, driving accountability through visual management, and own the execution of our new facility launch and collaborations across engineering, supply chain, and quality to solve problems at the business level to drive alignment.
Core Competencies for Success:
Lean & Continuous Improvement Expertise:
Demonstrates success leading Kaizen events that deliver measurable improvements in safety, quality, delivery, and cost. Builds team capability in structured problem-solving and fosters a culture of continuous improvement.
Inspirational Leadership & Talent Development:
Embodies the core value: Our People Matter. Proven Ability to engage, coach, and empower.
Culture & Engagement:
Champion a culture of integrity, collaboration, and continuous improvement. Drive initiatives that enhance employee experience and engagement.
Organizational Effectiveness:
Support organizational design, change management, and workforce planning to enable agility and scalability.
Strategic Business Alignment:
Strong project management skills with the ability to plan, execute, and deliver complex initiatives on time and within budget. Proven track record in factory readiness and production launch.
Technical & Industry Expertise:
Brings extensive experience high-mix, low-volume electronics manufacturing environments. Understands the unique demands of aerospace and defense product lifecycles.
The Candidate We Are Looking For:
BS/MS in an engineering discipline (electronics is preferred)
Minimum 10 years of experience in high-mix, low-volume operations and manufacturing environment
Experience in managing, training, mentoring and coaching leaders
Experience in aerospace, defense, manufacturing, or technology industries preferred
Proven ability to lead through change and influence cross-functional teams
Greenfield Ramp-Up expertise
Excellent communication, problem-solving, and relationship-building skills
Passion for people, innovation, and continuous improvement
A Defining Leadership Opportunity:
Legacy: Join a privately held, 188-year-old business that takes a long-term approach, free from the short-term pressures of quarterly-driven reporting.
Impact: Own and execute on critical initiatives for a fast-growing company with a bold vision for the future.
Partnership: Work directly with the BU President, senior leadership, and enterprise HR leaders in a highly influential role at the intersection of people and business strategy.
Culture of Excellence: Help shape a culture that values people, integrity, and mission-driven excellence, driven by a Kaizen mindset and a commitment to quality and continuous improvement.
Ready to Make a Difference?
If you're an Operations leader ready to help shape the future of a respected aerospace and defense organization, we invite you to explore this opportunity and grow with us.
Compensation and Rewards
We recognize that world-class leaders deliver world-class impact, and we reward accordingly. This role offers a competitive executive package that includes:
Base Salary: $175k - $225k plus annual bonus
Executive Relocation: Comprehensive support for a seamless transition
Additional Enhancements: Potential sign-on incentives and tailored rewards based on experience
We offer a competitive compensation package aligned with skills & experience, with flexibility to reward top talent and extraordinary qualifications.
Ensign-Bickford Aerospace & Defense Company is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Auto-ApplyTechincal Director I, Studio Ops
Operations manager job in Bristol, CT
The Technical Director must be proficient in preparing and switching video elements during live and pre-recorded productions in control room environments. Work is done while ensuring all content meets ESPN's high standards of quality and will be performed in a fast-paced environment for a wide variety of studio shows and events.
Responsibilities:
* Focus on major areas of work, typically 20% or more of role
* Operates all broadcast equipment and technology within assigned operating areas
* Builds and maintains effects for various productions, providing associated communication and documentation to the entire Technical Directing team
* Demonstrates solid knowledge of plant signal flow/routing
* Measures video signals to ensure quality control of ESPN endorsed standards on all operations
* Participates in special event coverage and projects as necessary
* May train others in operational areas and if so, required to generate training documentation.
* File reports, as necessary, on specific working conditions, equipment status, and personal development at the request of management.
* Participate in training programs, (physical, classroom, virtual, etc.) for self-career development and/or regarding relevant equipment and workflow changes within the operation.
* Any other duties needed to help achieve business objectives
Required Qualifications:
* Minimum of 2 years practical Content Production or related experience at the regional to large market or network level.
* Proficient knowledge of all TV Production equipment and technology within assigned operating areas.
* Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives including the ability to work nights and weekends.
* Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects.
* Solid understanding of workflow in other business units, including their impact and/or specific integration with Production Operations.
* Organizational, efficiency and planning skills are required.
* Must be willing and able to adapt to a constantly changing environment.
* Candidates must have good computer background (Outlook, Word, Excel, PowerPoint, etc...) and solid communication skills.
* Problem solves and troubleshoots using effective communication to best convey any issues needing resolution.
* Seeks out information in regard to the workflow of other business units, including their impact and/or specific integration with Production Operations, and utilizing that information to enhance processes and/or educate others.
Preferred Qualifications:
* Bilingual (written and spoken) - English/Spanish
* Demonstrable Knowledge of Broadcast Communications Equipment
* Understanding of Remote Event Workflows and Terminology
* Ability to provide exceptional customer service to our partners
* Regional - National Level Live Event Experience
* Demonstrable Grass Valley Switcher and Automation Experience
Required Education:
* High School diploma or equivalent
Preferred Education
* Bachelor's Degree in Communications, Studio Production, or related field
* Vocational School or related experience
Additional Information: (i.e. physical requirements, holiday, nights, weekend shifts, etc.)
Director of Operations
Operations manager job in Bloomfield, CT
LiquidPiston is reimagining the internal combustion engine. Our patented X-engine architecture is a compact, lightweight, and fuel-efficient rotary engine based on a novel thermodynamic cycle. With applications spanning defense, aerospace, robotics, and commercial power generation, LiquidPiston is building the next generation of portable power solutions. We're a fast-moving, engineering-led company seeking an operational leader who can scale our core infrastructure and drive cross-functional performance as we transition from R&D to commercialization.
Overview
LiquidPiston is seeking a hands-on and versatile Director of Operations to help lead the next phase of our company's growth. This is a critical leadership role for someone who thrives in a small, fast-moving, and technically complex environment. You will work directly with the CEO and leadership team to ensure the smooth day-to-day operation of the company, while also building the systems and processes needed to scale.
Our ideal candidate brings deep small business operational experience-ideally from a 20-100 person company developing hardware or engineering-based technology-and understands the balance between structure and flexibility. This person must be comfortable rolling up their sleeves, managing across diverse functional areas (machine shop, procurement, finance, IT, facilities), negotiating with suppliers and enabling an R&D-driven, hardware-focused team to succeed.
Responsibilities:
Operational Leadership
Oversee core operational functions including the machine shop, procurement, finance/admin shop, IT, and facilities.
Build practical systems, processes, and procedures appropriate for a growing engineering organization; ensure efficiency without bureaucracy.
Serve as a steady hand for day-to-day operations while also working on strategic improvements across the company.
Support for R&D & Product Development
Work closely with engineering leadership to ensure the operational side of the business is tightly aligned with R&D and prototyping needs.
Support the development and manufacture of early-stage products by ensuring availability of tools, resources, materials, and vendor relationships.
Help implement scalable workflows as the company transitions from prototypes to low-rate initial production.
Cross-Functional Coordination
Connect the dots between technical teams, admin/finance, and leadership; act as an integrator across departments.
Lead and manage cross-functional initiatives, such as cost optimization, capital investments, and vendor management.
Facilitate communication between departments to eliminate silos and drive shared accountability.
Planning & Execution
Lead operational budgeting and planning processes; manage expenses and capital investments.
Track and report on KPIs related to operational efficiency, cost, vendor performance, and organizational capacity.
Identify and fix inefficiencies; implement tools and systems that help the company grow sustainably.
Negotiation
Support negotiation of contracts related to procurement, capital equipment, and facility operations.
Assess and negotiate contract terms with a focus on balancing cost, risk, compliance, and long-term value.
Work cross-functionally to ensure technical requirements and operational needs are fully represented in all negotiated agreements.
People & Culture
Build and retain high-performing operations and support teams, mentor team members across departments.
Help foster a culture of accountability, innovation, and collaboration within a mission-driven team.
Ensure compliance with internal policies, safety procedures, and applicable regulations (e.g., ITAR, OSHA).
Qualifications:
7+ years of experience in operations or general management, ideally in a small or mid-sized company (20-100 people).
Demonstrated leadership across multiple operational functions-finance, supply chain, IT, facilities, and admin.
Experience working closely with R&D or engineering teams in a hardware, manufacturing, or prototyping setting.
Hands-on and resourceful approach; comfortable making decisions in a dynamic, high-accountability environment.
Strong communication and leadership skills; able to influence across departments and at all levels of the company.
Preferred:
Experience in a startup or small government-funded tech company (e.g., SBIR/STTR).
Exposure to DoD, defense, aerospace, or dual-use technologies.
Experience selecting and implementing ERP or operational management tools.
Benefits & Perks
Flexible PTO: We value work-life balance and encourage time to rest and recharge.
Health & Wellness: Comprehensive medical, dental, and vision coverage-you choose what works best for you.
Equity Participation: Permanent employees receive RSUs (Restricted Stock Units).
401(k) Match: We offer a 401k w/100% matching up to 3% of your salary and then 50% of contributions between 3-5%
Career Growth: Ongoing training, mentorship, and learning opportunities to accelerate your growth.
Our Culture
At LiquidPiston, we embrace challenges, move fast, and celebrate curiosity. Our team thrives on collaboration, creativity, and perseverance. We understand that innovation involves risk-and we're not afraid to fail as we move forward.
Equal Opportunity Employer
LiquidPiston, Inc. is proud to be an Equal Opportunity Employer. Qualified applicants will not be discriminated against, and receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or protected veteran status or disability.
All offers of employment at LiquidPiston are contingent upon successful completion of a pre-employment background check and drug screening.
Auto-ApplyRegional Director of Branch Operations
Operations manager job in Middletown, CT
Job Details Middletown, CT $150000.00 - $250000.00 Salary/year Description
Mazzotta Rentals, Inc. (MRI) is seeking a Regional Director of Branch Operations who will provide executive leadership and strategic oversight for a growing heavy equipment rental company specializing in aerial lifts and work platforms. This role will be responsible for all branch functions including rental operations, service and maintenance, logistics, and yard management. The regional director of branch operations will report directly to the Board of Directors and work in close collaboration with Sales and Finance leadership, ensuring operational excellence and scalability across the company's regional footprint. The position requires approximately 50% travel across the company's current four branches, with expansion plans to 10 locations serving the New York and Boston metropolitan areas.
Responsibilities:
Direct and oversee all aspects of day-to-day branch operations, including rental, service, logistics, and yard activities.
Develop and implement operational strategies that align with the Board of Directors' goals and support company growth.
Partner closely with Sales and Finance leadership to optimize branch performance and ensure seamless communication between operations and corporate functions.
Drive operational efficiencies, standardize policies and procedures, and ensure compliance with safety and quality standards.
Lead expansion and integration efforts as new branches are opened, ensuring smooth ramp-up of staff, systems, and customer support.
Recruit, mentor, and develop branch managers and key operational staff to build a high-performing team.
Oversee fleet management strategies in coordination with corporate asset and service departments, ensuring maximum equipment utilization and uptime.
Monitor and analyze operational KPIs, identifying improvement opportunities and aligning resources accordingly.
Serve as primary field liaison to the Board of Directors, providing regular updates and recommendations on operational performance, workforce needs, and market conditions.
Qualifications
15-20 years of progressive leadership experience in the equipment rental industry, with a strong background in aerial or work platform operations.
Proven record of managing multi-branch operations, including oversight of rental, service, and logistics functions.
Demonstrated success in scaling operations in high-growth environments.
Strong financial acumen and experience collaborating with finance and sales leadership at the executive level.
Deep knowledge of fleet management, OSHA and safety compliance, and branch operational best practices.
Exceptional leadership, communication, and change management skills with the ability to develop talent and drive cultural alignment across multiple locations.
Bachelor's degree in Business, Operations Management, or related field; advanced degree preferred.
Director, Operations
Operations manager job in South Windsor, CT
Job Description
Job Details:
Work Shift: Monday to Friday 8:00 AM 5:00 PM
Overseas multiple managers and departments in Operations.
The focus of the role is to effectively lead and integrate diverse functions and teams, and Vendor management, supply chain, production planning and scheduling are also critical to this role.
Responsibilities:
Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met.
Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning.
Establishes relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
Accountable for budgeting, forecasting and unit cost results for multiple departments.
Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues.
Coordinates and/or facilitates training and development of staff through coaching, mentoring and training.
Qualifications:
Bachelors degree in business or engineering.
6 years related experience (industry preferred).
Demonstrates the ability to work in a diverse group environment.
Knows how to work with various communication styles.
Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions.
Able to interpret information, think critically and identify trends.
Director - Practice Operations
Operations manager job in Windsor, CT
The Director, Practice Operations, is responsible for daily operations of assigned practice locations. Reporting to the Executive Director Multi-Practice Medical Group, this role promotes operational excellence and customer service to uphold SoNE HEALTH's and SoNE HEALTH Medical Group's standards of high-quality, value-driven care.
Key Responsibilities:
Operational Management
Works closely with Practice Managers to assure operational excellence
Monitors schedules and adjusts as needed to assure patient access
Regularly reviews registration, patient intake systems and telephone functions to assess for improvement opportunities
Guides revenue cycle efficiencies such as co-pay collection
Requires effective communication and collaboration with physicians and advanced practice professionals
Works closely with IT/EMR colleagues during initial implementation of EMR programs and subsequent platform enhancements
Develops expertise with the EMR program, including clinical as well as reporting functions
Collaborates with Executive Director to assure Primary Care Center of Excellence goals are met.
Financial Oversight
In collaboration with the Executive Director, develop and manage annual operating budget, ensuring fiscal responsibility.
Provides oversight and guidance for all practice related purchasing functions.
Serves as a liaison with the Medical Group billing vendor
Assures reconciliation of all vendor invoices
Human Resources and Team Development
In collaboration with Human Resources, supports and guides the practice managers through the hiring process, disciplinary events and employee termination.
Provides ongoing coaching and mentoring for the practice managers related to leadership, professionalism and communication skills.
Provides ongoing education for the practice managers related to practice business operations related to charge capture, billing and coding.
Assures the ongoing training and competency of all staff.
Quality and Compliance
In collaboration with SoNE HEALTH Compliance Department, ensures adherence to all federal, state, and local healthcare regulations and accreditation standards.
In collaboration with team providers and managers, creates quality improvement programs to enhance patient outcomes and satisfaction
Develops and implement a patient engagement and satisfaction monitoring program
Qualifications & Experience:
Education / Credentials: Bachelor's degree required; advanced degree (MBA, MPH, MHA) strongly preferred.
Experience:
5+ years in healthcare operations, medical group leadership
Skills:
Proven success in leading diverse multi-disciplinary teams.
Expertise in leading change management and engaging physician-led governance.
Familiarity with population health, value-based care models and quality metrics.
Core Competencies
Collaborative leadership within physician-governed environments.
Ability to align practice culture with SoNE HEALTH values: Empathy, Collaboration, Innovation, Quality, Access, Excellence
Comfort in negotiating and resolving conflicts across clinical, administrative, and executive teams.
Experience leveraging value-based partnerships and data strategies to advance outcomes and cost-efficiency.
Experience with process improvement models such as LEAN, Six Sigma.
Goals & Metrics of Success
Consistent delivery of performance analytics demonstrating improvements in patient outcomes, satisfaction, and financial performance.
High physician and staff satisfaction
PHYSICAL AND MENTAL REQUIREMENTS:
The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work long hours - over eight in a workday, and over 40 in a work week as necessary.
Regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
Frequently required to maintain a stationary position and move or traverse.
Occasionally required to stand; climb or balance; and stoop, kneel, crouch or crawl.
Ability to lift and/or move up to 20 pounds.
Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The dexterity necessary to utilize a computer keyboard on a regular basis is essential.
ADDITIONAL REQUIREMENTS:
As a condition of employment at SoNE HEALTH, all employees must reside in New Hampshire, Rhode Island, Maine, Vermont, Connecticut, or Massachusetts.
For the safety and well-being of our employees, all employees are required to be fully vaccinated for influenza.
If you will be working in a remote or hybrid capacity, we require a stable internet connection. We recommend that you have an internet service provider with speeds of at least 30Mbps download/5Mbps upload.
Adherence to SoNE Code of Conduct:
Code of Conduct: Employee will understand and follow the guidelines and standards outlined in the SoNE HEALTH Code of Conduct and demonstrate an understanding of the SoNE HEALTH Mission, Vision and Core Values.
Policies and Procedures: Employee will comply with all SoNE HEALTH policies and procedures relevant to their role, including those related to compliance, safety and confidentiality.
Regulatory Requirements: Employee will ensure actions and behaviors are in accordance with applicable laws, regulations, professional standards, policies, procedures and the Code of Conduct.
SoNE HEALTH BENEFITS:
We offer a competitive compensation package, which includes a comprehensive benefits program that begins on the first of the month following date of hire.
Our benefits include:
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Short-Term Disability Insurance
Long-Term Disability Insurance
Basic Life & Accident Insurance
Flexible Spending Accounts
Voluntary Benefits
Homeowners Insurance
Auto Insurance
Critical Illness Insurance
Pet Discount Plans
Earned time off, sick time, company holidays and one floating holiday
Paid Volunteer Time
Employee Assistance Program
Educational Assistance (Tuition Reimbursement) after one year of employment
Employee Discount Program for discounts on entertainment, travel, and shopping
Auto-ApplyDirector of Operations
Operations manager job in Hartford, CT
Job DescriptionWhy this role
We're looking for a thoughtful, steady Director of Operations who enjoys leading teams, improving processes, and keeping daily operations running smoothly. In this role, you'll support multiple production departments while helping guide vendor management, supply chain coordination, and production planning and scheduling. If you're someone who values clear communication, collaborative problem-solving, and continuous improvement, you'll feel right at home here.
What you'll do
Oversee day-to-day operations across multiple production departments; lead managers and front-line teams to meet customer requirements, quality, safety, and delivery targets.
Set and communicate clear department and individual goals using LEAN principles; lead facility and departmental meetings and performance planning.
Partner cross-functionally with business units and customers to keep product knowledge current and exceed expectations.
Own budgeting, forecasting, and unit cost results for multiple departments.
Recruit, develop, and retain talent; coach, mentor, and create growth opportunities for associates.
Coordinate and/or facilitate training and professional development programs for staff.
Identify operational bottlenecks and implement process improvements to increase throughput and reduce costs.
What we're looking for (minimum qualifications)
Bachelor's degree in Business, Engineering, Operations Management, or related field.
Minimum 6 years' related experience (industry/manufacturing experience strongly preferred).
Proven ability to lead diverse teams and work with various communication styles.
Strong problem-solving skills: gathers data, uses logic to evaluate alternatives, and communicates solutions.
Comfortable interpreting data, thinking critically, and identifying operational trends.
Hands-on experience with vendor management, supply chain coordination, production planning, scheduling, and LEAN/continuous improvement practices.
What will help you stand out
Direct experience managing multiple production departments or plants.
Demonstrated success with cost controls, forecasting, and unit-cost improvement.
Experience implementing LEAN tools (5S, Kaizen, value-stream mapping, etc.).
Compensation benefits
Base salary: $120,000-$140,000. We offer a competitive total rewards package (details to be shared with qualified candidates).
Regional Director of Operations - Full Service Restaurant
Operations manager job in Hartford, CT
Regional Director of Operations Industry: Full-Service Dining
A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants. This role is responsible for operational excellence, financial performance, and team development across multiple locations.
We're looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences.
Key Responsibilities
Lead 8-10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met
Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength
Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses
Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement
Why This Role?
This is a high-impact opportunity with a respected, growing brand where you'll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level.
Qualifications
4+ years of multi-unit leadership in full-service casual or fine dining
Proven ability to lead and develop teams across multiple high-volume locations
Strong financial acumen with a history of achieving operational targets
Experience managing bar programs and alcohol compliance
Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili's, BJ's Brewhouse, Yard House, Buffalo Wild Wings, or similar
Ensure compliance with health, safety, and alcohol service regulations
Execute strategic initiatives, operational improvements, and guest experience enhancements
Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback
Auto-ApplyDirector of Total Rewards & People Operations
Operations manager job in Hamden, CT
Aspire Living & Learning is a mission-driven, non-profit organization dedicated to empowering neurodiverse individuals across New England and Maryland. Through innovative programs and compassionate services, we support people to live, learn, and work as independently as possible. Join a collaborative, values-based organization where your work directly impacts the lives of others.
The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems.
Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement.
Key Responsibilities
Compensation Leadership
Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact.
Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs.
Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment.
Oversee pay equity audits and lead corrective action planning.
Partner with Finance to model costs, forecast future needs, and support long-range workforce planning.
Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization.
Total Rewards Strategy
Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy.
Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments.
Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact.
Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs.
Oversee the development of clear, employee-centered communications about Aspire's total rewards programs.
Benefits, Leave, and Compliance
Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery.
Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes.
Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings.
Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities.
HRIS & People Data
Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience.
Oversee system configurations, workflows, reporting, and upgrades.
Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting.
Collaborate with IT and Enabling Technology to advance automation and self-service functionality.
Operational Excellence & Leadership
Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration.
Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden.
Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies.
Prepare and manage budgets, reports, and dashboards for People & Culture operations.
Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
7+ years of progressive HR experience with at least 3 years in a leadership role.
Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards.
Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly.
Proven experience managing vendor relationships and leading cross-functional projects.
Proficiency in UKG or other major HRIS systems.
Deep knowledge of applicable state and federal employment and benefits laws.
Excellent interpersonal, communication, and leadership skills.
Strategic thinker who can balance operational precision with long-term vision.
Must have satisfactory background checks.
Valid driver's license and safe driving record.
Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency's commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning.
Lateral Transfers:
You do not need to submit an application at this time. You need to let your HR Partner know you're interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager.
Promotions/ Cross-functional jobs:
Please let your HR partner know you're interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application.
Below is the name and information of your HR Partners to be contacted prior to applying for a promotion or cross-functional opportunity.
Connecticut (AS) employees: Heather Murphy, ******************
Connecticut (Child Services) employees: Wanetta Wilcher *******************
Maryland employees: Debbie Duran *****************
Massachusetts employees: Michelle Cutting ********************
New Hampshire employees: Michelle Cutting ********************
Vermont employees: Judy Stermer, *******************
Shared Services and Agency Leadership: Judy Stermer *******************
Auto-ApplyRegional Director of CCRC Operations
Operations manager job in Hartford, CT
We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Regional Director of Operations (RDO) is responsible for strategic leadership, operational oversight, and performance accountability for a portfolio of communities, including CCRCs and rental communities. This role ensures that each community meets or exceeds benchmarks in clinical quality, resident satisfaction, occupancy, financial performance, regulatory compliance, and associate engagement. The RDO will serve as a key culture carrier, modeling the values of Called to Care, Better Together, and Be the Benchmark in all leadership practices. This position reports to the SVP of Operations.
This position requires travel within the assigned region in the northeast (Massachusetts and Connecticut), with a strong on-site presence in communities to ensure hands-on leadership, consistency, and alignment. The RDO also serves as a representative of Benchmark in industry forums, conferences, and professional events to showcase leadership, share best practices, and maintain a visible presence in the senior living field.
Responsibilities:
* Provide overall management of the Executive Directors of one or more Benchmark communities, including several CCRCs within a region providing IL, AL, MC and SNF services. In some instances may need to serve as an Interim Executive Director.
* Lead strategic planning and execution for operational excellence, with accountability for census growth, NOI performance, and clinical outcomes.
* Monitor KPIs and implement action plans where performance is below expectations.
* Responsible for innovating and implementing processes and procedures to enhance the development of talent and systems.
* Responsible for operational leadership of all communities, in some instances serving as an interim Executive Director.
* Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income.
* Strong understanding of financial management as it relates to CCRCs across all lines of business; IL, AL, MC, and SNF. Also skilled nursing revenue with Medicare/Medicaid and Managed Care and private pay revenue streams.
* Develops and implements annual operating and capital budgets with relevant internal and external stakeholders.
* Monitor and manage community budgets, ensuring alignment with company financial targets.
* Maintain regular on-site presence in each community to provide leadership visibility and guidance.
* Flash forecasts community-specific P&L reports twice monthly
* Forecasts monthly and quarterly P&L statements
* Meets with investors and/or board members as needed and provides updates on the financial growth and health of their assets.
* Coach and mentor Executive Directors and department leaders to ensure strong leadership pipelines.
* Partner with HR and TA partners to implement performance reviews, development plans, and succession strategies.
* Build a culture of ownership, accountability, and engagement at all levels of the community.
* Embraces and champions corporate growth, to include possible redesign of role.
* Manages succession planning among community leadership teams.
* Champion exceptional resident care and service throughout the continuum (IL, AL, Memory Care, and SNF).
* Ensure adherence to local, state, and federal regulations for IL, AL/MC and SNF.
* Directly oversees Regional Director in Marketing in the development and implementation of marketing and sales strategic plans.
* Uses effective interpersonal skills to influence operational excellence.
* And other responsibilities as outlined in formal job description.
Education and Experience:
* Bachelor's degree required; Master's degree in Healthcare Administration, Business, Gerontology or related field strongly preferred.
Preferred Experience:
* 7-10+ years of progressive senior living leadership experience, including multi-site oversight in CCRCs or similar environments.
* Proven success in leading complex operations, managing budgets, and driving cross-functional performance.
* Knowledge of state and federal regulations governing senior living, including Assisted Living and Skilled Nursing.
* Strong financial acumen, communication skills, and ability to lead through influence and collaboration.
* Willingness and ability to travel extensively within the assigned region-estimated 70-80% travel.
* Valid license to operate an assisted living facility, if mandated by the State in which the community is located.
* SNF Administrator License preferred.
As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability