Operations manager jobs in Franconia, VA

Operations Director - TSA (Enterprise IT Operations & Service Delivery) Clearance Required: U.S. Citizen, ability to obtain DHS EOD (Active Secret or higher preferred) The Operations Director will serve as the senior leader responsible for directing, stabilizing, and optimizing a large-scale, 24×7 enterprise IT operations environment in support of the Transportation Security Administration (TSA). This role oversees national service delivery functions, incident and event management, Tier 2-4 operations, enterprise monitoring, operational readiness, and the performance of mission-critical systems. The ideal candidate is a seasoned operations leader with deep experience managing enterprise O&M, multi-site IT operations, service desk performance, and high-availability environments across federal or highly regulated organizations. This position requires exceptional executive communication skills, technical acumen, team leadership, and the ability to operate effectively in a fast-paced, mission-critical federal support environment. Key Responsibilities Enterprise IT Operations Leadership Lead and direct a 24×7 enterprise operations organization supporting TSA's national mission systems. Provide hands-on leadership for incident, event, and outage management across multiple technology towers. Oversee Tier 2-4 technical teams to ensure rapid response, escalation handling, and issue resolution. Drive operational excellence through continuous monitoring, proactive problem identification, and service stability initiatives. Service Delivery & ITSM Excellence Manage Service Desk/Helpdesk workflows, queue performance, ticket prioritization, and escalation processes. Lead bridge calls for outages and major incidents, ensuring accurate real-time coordination and communication. Maintain strong adherence to ITIL/ITSM processes for incident, change, and problem management. Ensure transparency and quality through daily, weekly, and monthly operational reporting. Monitoring, Performance & Operational Readiness Oversee enterprise monitoring tools and dashboards to maintain full awareness of system health, service availability, and performance. Drive SLA/KPI compliance across all operational areas. Ensure systems, teams, and processes are fully prepared for audits, assessments, and operational demands. Develop and maintain continuity, COOP, and disaster recovery plans. Team Leadership & Workforce Development Lead, develop, and mentor a diverse technical workforce, including service desk specialists, systems engineers, network engineers, cybersecurity personnel, and cloud support staff. Foster a culture of accountability, quality, collaboration, and mission focus. Partner with TSA stakeholders and senior federal leadership to ensure alignment of technical capabilities to mission needs. Vendor, Budget & Contract Oversight Manage vendor relationships, contract performance, and SLA adherence. Oversee procurement, asset lifecycle management, and O&M planning. Support budget development, cost analysis, and financial forecasting for enterprise operations. Mission-Focused Execution Support mission-critical system access, identity, and availability requirements across TSA environments. Provide executive-ready briefings, operational updates, and incident summaries. Serve as the senior operations representative to TSA leadership, ensuring alignment of technology operations with DHS/TSA mission priorities. Required Qualifications U.S. Citizenship required; ability to obtain DHS EOD (active Secret or higher strongly preferred). Bachelor's degree in IT, Engineering, Cybersecurity, or related field. 10+ years of enterprise IT operations leadership, preferably in federal, DoD, or highly regulated environments. Strong experience leading 24×7 operations, incident and event management, and multi-tier technical teams. Demonstrated experience with enterprise monitoring tools (e.g., SCOM, SolarWinds, CloudWatch, vROPS). Expertise with ITIL/ITSM processes and service delivery management. Experience managing service desk/helpdesk operations and escalation workflows. Proven ability to communicate effectively at all organizational levels, including executives and government stakeholders. Preferred Qualifications Experience leading multi-site or nationwide O&M operations. Background managing large teams (50+), including mixed vendor/government/contract personnel. Strong understanding of Windows enterprise environments, Active Directory, virtualization, and cloud platforms. Familiarity with RMF, ATO processes, security hardening, and compliance frameworks. Experience with continuity planning, COOP, DR, and enterprise resilience. Experience with budget management, O&M cost forecasting, and vendor contract oversight. What Success Looks Like Stable, predictable, and high-performing TSA enterprise operations. Rapid and accurate event/incident response with strong communication. Improved SLA/KPI performance and operational transparency. High-functioning technical teams with strong collaboration and readiness. Clear, consistent reporting and trusted relationships with TSA leadership. Proactive detection, prevention, and mitigation of issues before they impact mission operations. If interested, please forward me your resume with security clearance and contact information soonest.

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Responsible for a broad spectrum of duties, covering all aspects of the Mission Critical business unit, including, client relationships, financial management, project oversight, estimating, sales, project planning, cost management, cost estimating, forecasting, time/labor management, quality management, contract administration, and safety management. The Regional Manager is responsible for ensuring that all aspects of the business unit are continuingly monitored kept in line with the business planning process. Manages overall project planning, scheduling, resource allocation, project specific estimating, submittal/RFI procurement, document control, constructability resolutions, aspects of project accounting, project specific purchasing and safety, while providing technical direction and ensuring compliance with quality standards. Duties & Responsibilities: Leadership & Management Lead and mentor a team of project managers, estimators, and support staff. Foster a collaborative, high-performance culture within the Mission Critical business unit. Strategic Planning Develop and implement strategic plans to achieve business goals and expand market presence with Suffolk and external clients. Analyze market trends to identify opportunities for growth and service diversification. Build and execute annual business plans aligned with strategic objectives. Project Oversight Oversee planning, execution, and closeout of General Requirements, All Access, and Special Projects, ensuring adherence to budgets, schedules, and scope execution. Conduct regular site visits to monitor progress and address issues proactively. Coordinate with vendors, subcontractors, labor teams, and material providers. Client Relationship Management Serve as the primary point of contact for all client deliverables and emerging opportunities. Build and maintain strong relationships with clients, subcontractors, and suppliers. Identify and pursue new business opportunities through networking and negotiations. Financial Management Prepare and manage project budgets alongside project teams. Analyze financial performance and implement improvements to enhance profitability. Oversee the Mission Critical WIP, P&L, and annual business plan. Safety Ensure compliance with all industry regulations, safety standards, and company policies. Champion a culture of safety and risk management across all operations. Estimating & Sales Ensure timely and accurate estimate preparation. Partner with client preconstruction teams to maximize opportunities. Travel Requirements Willingness to travel to ensure projects are operating smoothly and effectively. Qualifications: Bachelor's degree in Engineering, Construction Management, or a related field. Strong concrete construction knowledge and analytical skills preferred. Ability to read and interpret project plans and specifications. Robust experience in project planning, forecasting, and cost estimating. Proficiency with Microsoft Office, digital takeoff software, Bluebeam, On-Screen Takeoff, AutoCAD, Microsoft Project, and Timberline. Strong understanding of the critical importance of project safety. Excellent communication, organizational, and time-management skills. Ability to effectively plan, organize, schedule, and make sound decisions based on evolving information. Ability to work and contribute in a professional, team-oriented environment. Willingness and ability to wear multiple hats (PM, APM, Assistant Estimator, Assistant BIM, etc.). Ability to travel to other regions as needed. Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

STORE MANAGER, OUTLET WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur - we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU'LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop strategic plan to drive sales through business analytics and achieving productivity goals Create foot traffic through community involvement Demonstrate flexibility and ability to multitask in a fast-paced store environment Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 2+ years of relevant Store Manager experience as a proven leader WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS: Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Versace, Jimmy, Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Classification Full-Time A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again. What You Do • Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience. • Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes. • Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same. • Build your team through engagement, motivation and coaching; assess performance proactively and timely. • Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes. • Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company. • Develop the store team based on their individual strengths and through engagement, coaching and feedback. • Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager. • Communicate with your store team respectfully and with urgency on key issues and messages. • Ensure compliance to company standards as it pertains to safety, customer experience and all store operations. • Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate. • Use the store roster to schedule appropriately, optimizing process efficiency and store payroll. • Understand issues of shrink and expenses, holding the store team accountable to do the same. Knowledge & Experience • Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products. • Experience in leading, managing and developing employees at all levels. • Experience managing payroll and scheduling effectively. • Experience driving positive key financial results. • Ability to organize, plan and prioritize workload. • Manage your own time efficiently and effectively. • Able to delegate and to work through others well. • Communicate clearly and comfortably across all levels of the business. • Build collaborative working relationships at all levels. • Deliver honest and constructive feedback, holding team members accountable when necessary. • Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. • One to two years of supervisory experience required; two plus years retail experience preferred. Expected Behaviors • Prioritize customer experience above all else. • Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result. • Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity. • Drive results. • Provide feedback, coaching and development. • Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others. • Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration. • Address issues proactively. • Make good decisions and engage in solution-based problem solving. • Is comfortable with ambiguity. • Show adaptability and work with a sense of urgency all the time. • Maintain positivity. • Remain discreet and unbiased. • When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity. Full Job Description: *********************************************************

General Manager - Lead One of America's Top Retail Destinations Flagship Property | National REIT | Full Relocation Provided Our client, a premier national real estate investment trust (REIT), is seeking a seasoned General Manager to oversee one of the Top 10 largest retail centers in the United States, located in one of the country's most affluent markets. This rare opportunity is available due to a promotion, reflecting the organization's strong internal growth and leadership culture. As the General Manager, you will lead all aspects of property operations, financial performance, tenant relations, guest experience, and team leadership for a nationally recognized retail destination. You will drive strategic initiatives, operational excellence, and long-term asset value while guiding a high-performing on-site team. What We're Looking For 5+ years of General Manager experience overseeing a large retail, mixed-use, or resort/hospitality property 12+ years of total property management experience across commercial, retail, or hospitality portfolios Bachelor's degree required; professional real estate credential (e.g., CPM, RPA) strongly preferred Demonstrated success in leading large teams and managing complex, high-traffic environments Proven track record of operational excellence, financial performance, tenant/guest service, and long-term asset stewardship Stable career progression - minimum 3 years in current role; NO job hoppers What This Role Offers Base compensation: $175K-$200K plus lucrative bonus potential Full relocation assistance Best-in-class, affordable health & wellness benefits for you and your family 401(k) match + employee stock purchase plan Opportunity to lead a flagship, nationally significant property within a top-tier REIT Clear pathways for advancement (role is open due to promotion) If you have deep experience managing large commercial retail or hospitality assets and are ready to lead one of the most iconic retail destinations in the nation, we encourage you to apply.

The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Store Manager (Full-Time) Reports to: Director of Retail As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence. What Makes a Great Mavi Store Manager? Customer-Obsessed Prioritizes delivering a best-in-class experience Builds meaningful connections with regulars and new customers Team-First Mentality Leads by example, motivates through coaching-not just direction Invests in team development and celebrates team wins Commercially Driven Strong understanding of KPIs, stock flow, and profitability Uses data to drive decisions and maximize daily sales opportunities Detail-Oriented Operator Maintains high standards across VM, stockroom, and shopfloor execution Confident in managing opening/closing, scheduling, and loss prevention Agile & Solutions-Oriented Thrives in fast-paced retail with shifting priorities Takes initiative, stays calm under pressure, and adapts quickly Authentic & Positive Communicator Confident, open communicator who embodies Mavi's friendly and genuine tone Builds trust and loyalty with customers and team alike Passionate About the Brand Wears and loves the product-understands the importance of Fit, Fabric, Foundation Embodies denim lifestyle and represents Mavi proudly in and out of the store Key Responsibilities Lead and inspire a team to deliver exceptional customer experiences and meet sales targets Maximize store profitability through effective scheduling, payroll, and expense management Recruit, onboard, and develop store talent aligned with Mavi's values and standards Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards Drive performance through weekly/monthly business reviews and KPI tracking Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation Manage local marketing activations and build community engagement Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing Maintain full access to all store systems; responsible for opening and closing procedures Required Skills & Qualifications Previous retail management experience required, preferably in the fashion or lifestyle retail sector. Proven track record of meeting or exceeding sales targets and KPIs Strong team management, coaching, and talent development skills Excellent communication, interpersonal, and organizational abilities Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising Passion for fashion and a genuine interest in denim Flexible availability, including evenings, weekends, and holidays Proficient computer skills including Microsoft Office (Excel, Word, Outlook). Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: For our MANGO store located at Fashion Centre, Pentagon City in Arlington, VA, we are currently recruiting for a FULL TIME STORE MANAGER to join our team! Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. • Analyzes Store reports to evaluate controllable expenses and overall Store performance. • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. • Ensures proper scheduling of Associates to meet business objectives. • Accepts special assignments as directed by Leadership. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates. • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner. • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed. • Ensures compliance with Ross personnel policies and procedures. • Manages Associate Relations issues, consulting with the District Manager as needed. • Ensures compliance with all State, Local and Federal regulations.Expense Control: • Leads all expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers • Ensures all Associates understand and can execute emergency operating procedures.Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. • Represents and supports the Company brand at all times. • Manages Store to ensure a clean, neat, easy to shop environment. • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Ensures merchandise is presented and organized according to Company merchandising guidelines. • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention: • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines. • Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Five or more years of Store management experience in a retail environment. • Must maintain a high level of Customer service. • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. • Ability to train, coach and develop Associates at all levels. • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results. • Fluency in English. • Must exercise considerable independent judgement and discretion. • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

General Manager - Construction / Home Improvement 📍 Manassas, VA (Hybrid - Office & Field) Wage: $130,000-$140,000 base plus bonus opportunities + Company Vehicle Who We Are: At NV Waterproofing & Foundation Repair, we believe that fulfilling work leads to a fulfilling life. Since 1986, we have been committed to redefining our industry through exceptional customer service and innovative solutions. We specialize in waterproofing, foundation, and concrete repair throughout the greater DMV area. Our Purpose: Driven by our mission to redefine the industry by the provision of safe, dry homes powered by world class training, we challenge the status quo and set new standards in our industry. Our purpose is at the heart of everything we do, guided by our values of One Team, Hungry Spirit, Integrity, Respect, and Accountability. Our Culture: Over the past few decades, we have built a solid reputation as a trusted basement waterproofing and foundation repair company due to our commitment to honesty, integrity, and quality service. Not only do we hold an A+ rating with the Better Business Bureau, we have also received the Angie's List Super Service Award multiple years in a row and are a member of the National Association of Remodeling Industry, the Home Builders Association, and more. Career Growth: We believe in fostering talent from within, and we offer fulfilling career paths where you can grow, thrive, and make a meaningful impact. Benefits: We provide a comprehensive benefits package, including Medical, Dental, and Vision insurance; a 401(k) plan, paid time off and holiday pay. Join us in our mission to redefine the industry and create lasting, positive change in the lives of our customers, employees, and community. Job Description: Your Impact Are you a strategic and detail-oriented leader who thrives in dynamic environments? In the role of General Manager, you will oversee all aspects of company operations, including project management, financial performance, staffing, client relations, and strategic planning to deliver exceptional customer experiences and drive consistent revenue growth. You will provide vision, coaching, and support to ensure your teams exceed sales targets while embodying our purpose, mission, and values. Your leadership will directly shape the success of the business, the growth of the company, and the lives of the customers we serve. Job Duties: How You Win Everyday Own the results by leading and developing overall leadership (Marketing, Customer Care, Sales, Production, Finance) to grow their teams, live our values, and deliver results. Own the results by tracking performance, spotting trends, managing the P&L (budgeting, forecasting, and financial reporting) and acting fast to redefine what it means to be a contractor. Drive growth with purpose by partnering with leadership to execute strategies that expand market share and advance our mission. Inspire and engage through clear communication, recognition, and feedback that drives accountability and trust. Build a culture of winning where teams are competitive, collaborative, and fueled by our mission. Stay connected to the field through modeling excellence, sharpening execution, and closing skill gaps to elevate the standard. Align, galvanize, and execute initiatives that drive our purpose, mission, and values. Qualifications: What You Offer Minimum of 5 years of progressive leadership with proven success overseeing the gears of the business. Proven ability to drive revenue growth and customer satisfaction across diverse, competitive markets. Strategic operator with strong organizational and analytical skills to identify trends and act with precision. Proven builder of leaders: skilled at motivating, developing, and holding managers accountable across multiple locations. Influential communicator who can galvanize teams, partner with executives, and inspire action at every level. Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check. Why Join NV? We provide the best training, systems, and services in the industry, all within a team-focused, supportive culture. If you're ready to take your career to the next level with a company that truly invests in your success, this is your chance!

Job Description Summary of the Position: The Manager is responsible for managing all freight & rigging operations for multiple large-scale machinery trade shows, including pre-show planning, on-site management of the marshalling yard and exhibit hall labor, customer service and post-show reconciliation. This role ensures the smooth, cost-effective, and timely handling of exhibitor materials, coordinating with contractors, labor, staff, and exhibitors to deliver high-quality freight experiences. Duties and Responsibilities: Pre-Show Planning Develop comprehensive freight operation plans, schedules, and logistics timelines for the event. Coordinate with advanced warehouse, transportation providers, and venue operations teams. Provide freight-related content and service descriptions for the Exhibitor Service Manual. Forecast freight volumes, equipment and staffing needs. Prepare budgets, target plans, and operational plans for marshalling yard and freight desks. Bid, negotiate, and coordinate all necessary equipment rentals (forklifts, ramps, dollies, etc.). Advanced understanding of on-site freight & rigging personnel on policies, procedures, and freight management software. On-Site Freight Management Oversee all inbound & outbound freight operations, including marshalling yard activities, traffic & dock management, and freight & rigging desk operations. Manage the flow of exhibitor materials to and from the show floor. Coordinate equipment rentals and ensure proper allocation of equipment to implement on-site move-in, booth work and outbound. Supervise freight staff, union labor, and independent contractors to ensure safety, accuracy, and on-site implementation of policies and procedures. Troubleshoot issues such as missing freight and delivery delays. Exhibitor & Customer Service Assist exhibitors with target date changes, warehouse questions, shipping instructions, and service orders. Coordinate with exhibitors and other show contractors to create inbound and outbound freight plan. Provide clear communication on freight policies and timelines. Serve as main point of contact for exhibitors for freight issues post-show Vendor & Contractor Management Source, evaluate, and secure bids for advanced warehouse, equipment vendors, transportation providers and service suppliers for show freight operation. Contract and oversee independent contractors for freight operations. Ensure all partners meet performance, safety, and service standards. Reconcile invoices and operational charges post-show. Post-Show Operations Oversee closing of marshalling yard and final freight desk operations. Assist with forced/missing freight issues post-show, including working with official carriers and advanced warehouses on re-routes. Conduct post-show audits and analyze operational performance. Complete final billing, vendor reconciliation, and after-action reporting. Compliance & Safety Ensure all freight operations comply with venue regulations, union contracts, federal transportation laws, and safety protocols. Promote and enforce safe handling procedures for staff and contractors. Additional Responsibilities Participate in all required pre-show and post-show planning meetings. Provide recommendations for process improvements, cost savings, and operational efficiency. Support any additional freight-related tasks required to successfully executing the trade show. Qualifications and Education Requirements: Experience: At least 8+ years of experience in freight operations, logistics management, or event operations. Proven experience managing freight or logistics for trade shows, exhibitions, or large events. Experience contracting and managing third-party freight and labor vendors. Budgeting and financial reconciliation experience, including negotiating bids and managing cost control. On-site management experience, preferably at large-scale events, including supervising labor crews and managing freight desks. Strong vendor management skills and a record of working with union labor. Skills: Excellent project management and organizational skills. Strong communication and customer service abilities, able to interface with exhibitors, internal teams, and vendors. Negotiation skills for vendor contracting, equipment procurement, and labor agreements. Proficiency in freight management software, Excel, and logistics planning tools. Problem-solving skills, particularly for on-site issues such as missing freight, schedule disruptions, and staffing. Leadership skills for managing temporary/contract labor, union workers, and subcontractors. Knowledge of safety regulations, venue rules, and transportation compliance. Other Requirements: Willingness to travel to show locations (e.g., Chicago, Las Vegas, Philadelphia, Atlanta) and work on-site during show weeks. Ability to work flexible hours, including nights and weekends, during load-in and load-out phases. Some international travel to Mexico City events if needed. Looking for an exciting opportunity to join a leading global resource for packaging and processing technologies? Look no further than PMMI! Our organization has been recognized as one of the "Best Manufacturing Associations to Work For" and is dedicated to connecting makers of goods with the packaging and processing suppliers they rely on. At PMMI, we are committed to providing people around the world with innovative, safe, convenient, and cost-effective products that touch lives every day. As part of our team, you will be able to advance a variety of industries and make a real impact on the world. We offer industry-leading benefits and a strong employee-focused culture that aligns our talent with the PMMI mission. Enjoy generous employer-paid insurance, unlimited PTO, flexible work time, hybrid work schedule, annual bonus program, company-wide celebrations & events, and even chances to win season ticket raffles to the Washington Capitals and Nationals! Plus, we have a very lucrative Retirement Plan that includes an incredible Profit Share Plan. Take home your full earnings potential - no need for costly benefit deductions at PMMI! Don't miss out on the chance to join PMMI and see for yourself why our employees love working here. Your family will thank you for the opportunity to be part of such a dynamic and exciting organization. Learn more about us at PACK EXPO Trade Shows: Uniting the World of Packaging and Processing (pmmi.org). This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to access and analyze data more easily.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: TS/SCI with Poly - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. RTX seeks an Operator to join a high-performing team at the heart of an important US government function which helps the nation meet its national security strategy. The selected candidate will be a team member on a high-performing Operations and Sustainment team, embedded on-site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, with very detailed assistance to additional parts of the system. This position is expected to be a weekday second shift position (2:00pm - 10:00pm) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked, employee can select three days off of their choosing the following week. What You Will Do * Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies. * Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action. * Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations. * Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams. Qualifications You Must Have * Typically requires a Bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. * Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. * Prior experience with Linux. Qualifications We Prefer * Security+ certification. * Experience in the Intelligence Community (IC). * Familiar with technical documentation. * Comfortable performing normal duties collocated with the customer and other operations center residents. * Proven ability in strong customer support. * Strong team player with good communications and detailed problem tracking for system reports. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Not Relocation Eligible. Eligible for employee referral. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Job DescriptionAs the Director, Operations & Strategic Projects at CredLens, you will play a pivotal role in driving operational excellence, applied research, and strategic projects across the organization. This role blends research analysis, project management, and organizational strategy to accelerate the growth and impact of CredLens - a national data trust committed to delivering verified outcomes for non-degree credentials. You will serve as a connector between research, strategy, and operations, ensuring projects are effectively scoped, executed, and aligned with the organization's mission. The ideal candidate thrives in a startup environment, balances analytical rigor with hands-on execution, and brings exceptional communication and organizational skills to a rapidly evolving team. CredLens is building a nonprofit national data trust focused on verified outcomes for non-degree credentials. The effort is an initiative launched by the Strada Education Foundation in 2024. CredLens will deliver actionable insights and power ongoing research for industry-based, professional, and workforce credentials. CredLens is designed to fill the data gap for non-degree credentials. The attainment of these credentials is growing, but there is little to no data tracking their outcomes. CredLens will offer tailored data analytics and visualizations to credential issuers, workforce training providers, philanthropic funding partnerships, and state system partnerships to support the continuous improvement of credential quality and to support informed funding and scaling decisions. The Director, Operations and Strategic Projects has four core responsibility areas, listed below with the approximate time required.Area 1: Strategic Operations & Project Management (40%) Lead cross-functional initiatives that align with organizational priorities - including state data collaborations, workforce policy research, and operational improvement projects. Develop project plans, manage timelines, and ensure accountability across teams. Build and refine organizational processes and systems to improve efficiency and scalability. Support internal reporting, dashboards, and KPIs to track progress against strategic goals. Area 2: Strategic Planning & Special Projects (30%) Support leadership in developing strategic frameworks, business plans, and growth initiatives. Coordinate high-priority initiatives and partnerships - including philanthropic funders, state systems, and postsecondary institutions. Serve as a thought partner to senior leaders on research translation, communications, and stakeholder engagement. Area 3: Research & Analysis (20%) Conduct applied research on topics such as workforce Pell, credential quality, and outcomes measurement. Translate complex data into actionable insights and narratives for internal and external audiences. Partner with the research and data teams to design and execute studies that inform national credentialing policy and practice. Produce briefs, memos, and presentations synthesizing findings and policy implications. Area 4: Collaboration & Communication Represent CredLens in cross-sector conversations with education, workforce, and data partners. Draft high-quality materials for funders, partners, and executive communications. Facilitate collaboration across internal teams and external stakeholders, ensuring consistent messaging and follow-through. Education & Experience Education: Bachelor's degree or equivalent progressively responsible experience. 8+ years of experience in operations, or strategy in education, workforce development, or related sectors. Proven track record managing complex, multi-stakeholder projects from conception to completion. Strong applied research skills: data interpretation, policy analysis, and translating findings into actionable insights. Demonstrated ability to thrive in a fast-paced, startup or early-stage environment. Skills Required Exceptional verbal and written communication skills. Analytical, detail-oriented, and intellectually curious. Strong time management, prioritization, and follow-through. Skilled in Google Workspace, Excel, data visualization, and project management tools (e.g., Asana, Monday, or Smartsheet). Comfortable navigating ambiguity and building structure where none exists. Mission-driven, collaborative, and grounded in values of inclusion, learning, and innovation. The pay range listed is based on national compensation benchmark data and may vary depending on skills, experience, job-related knowledge, variations in cost of labor, and in some cases, geographic location. The exact job offer will be determined based on several factors such as the candidate's individual skills, qualifications and experience relative to the requirements of the role. The range displayed with the job posting represents the minimum and maximum target for new hire salaries for the position across the U.S. The company also reviews and considers internal equity (current employee salary) when hiring new employees to the organization. The range is the expected starting base salary for someone hired into this position with room to grow professionally, including increased earning potential beyond the starting pay range. Beyond a new hire's base salary, Strada also offers all full-time employees a comprehensive employee benefit package. Mission and Values Alignment:Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment. Strategy and Innovation Leadership:Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach - toward a shared aim - accordingly. Strategic Problem Solving: Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization. Execution and Operations Leadership:Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution. DEI Commitment:Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts. Relationship Building and Collaborative Capabilities: Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills-including identifying and working through challenges-underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization. Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.

Otis Elevator Company is searching for a highly motivated Service Supervisor to oversee the servicing and repair of equipment as well as employee selection, training and safety for all assigned projects. Essential Responsibilities * Lead the performance of field operations for all service/maintenance projects * Maintain project schedules and ensure deadlines are met * Develop action plans to address deficiencies regarding safety, callback rates, and technical support * Generate field leads and assist service sales representatives in selling upgrades and repairs * Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery * Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets * Conduct field education training ensuring that we create and maintain a safe working environment * Perform field safety audits, jobsite inspections, and develop site safety/logistics plans * Coordinate all material deliveries and issuing purchase orders * Forecast and schedule labor resources, maintaining customer quality assurance, and improving efficiencies * Develop and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the job Education / Certifications * High school diploma or equivalent required; bachelor's degree preferred Basic Qualifications * Ability to work in a highly team-oriented and dynamic environment * Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers * Need to be self-motivated and able to manage many simultaneous projects and responsibilities * Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software * Strong leadership skills and goal-orientated with strong time management and organizational skills What we offer: * A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program * We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. * Enjoy three weeks of paid vacation, along with paid company holidays * We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. * Life insurance and disability coverage to protect you and your family. * Voluntary benefits, including options for legal, pet, home, and auto insurance. * We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. * Pursue your educational goals with our tuition reimbursement program. * Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************. Privacy Policy and Terms: Click on this link to read the Policy and Terms

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $65,000.00 What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Global Security Policy - Logistics and Operations Overview The Global Security Policy Team plays a pivotal role in shaping and advancing Mastercard's public policy priorities to protect and promote a secure, resilient global digital economy with governments around the world. A major component of our work is the seamless orchestration of international policy events, roundtables, forums, meetings, consultations, and strategic global gatherings. These engagements bring together public and private stakeholders to drive meaningful outcomes and reinforce our leadership and expertise across the security public policy space, including cybersecurity, resilience, fraud and threat intelligence. The Global Security Policy Team drives impactful stakeholder engagements, and this position ensures the smooth execution of strategic security policy initiatives, advancing our global advocacy objectives. Location: Washington, DC or the New York Metropolitan Area Reporting and Role Reporting directly to the VP of Global Security Policy, the Manager provides specialized leadership in logistics and operations for all global security policy, diplomacy, advocacy, and engagement activities. This fast-paced role demands detail-oriented multitasking and strong organizational skills to successfully execute simultaneous high-profile policy events and executive-level stakeholder meetings, guiding them from conception to completion. Key responsibilities include: * Leading comprehensive logistics and operations management for the Global Security Policy Team-including executive brief development, event planning, scheduling, travel arrangements, attendee outreach, and content curation. * Overseeing policy research, internal coordination, vendor relationships, compliance, and on-site execution of policy events, roundtables, forums, and other engagements. * Engaging closely with internal business units-including Government Affairs & Policy, Security Solutions, Corporate Security, Communications, Strategic Growth, Regulatory Affairs, and other relevant teams-to coordinate on strategic priorities, public-private partnerships, policy advocacy objectives, and other cross-functional projects. * Maintaining a strategic calendar of global security policy events, monitoring the evolving policy and political landscape as it pertains to these events, and producing regular executive briefings with the VP to synchronize logistics, operations, policy content, and related activities across the organization. * Supporting the VP in driving regional-global coordination by facilitating communication, harmonizing policy efforts, and enabling effective collaboration between regional teams and global stakeholders through expertly planned forums, meetings, and events. * Aiding the management of relationships with governments, industry associations, NGOs, and multilateral organizations through expertly coordinated and communicated engagements. All About You * Highly organized, with a proven track record in managing multiple priorities, leading workstreams, and driving tasks to completion within clear timelines - supported by strong task management skills and a detail-oriented approach. * Proactive in creating, maintaining, and executing structured action plans; independently tracking deadlines; and keeping workstreams on schedule by maintaining to-do lists, priorities, and follow-ups. * Demonstrates agility and resilience in responding to urgent, unexpected developments, ensuring clear communication and seamless event experiences. * Exceptional written and oral communication skills, with experience drafting executive-level policy briefs, developing event planning documents, providing internal updates, and synthesizing post-engagement analyses that communicate impact and value concisely. * Expert at relationship management skills; adept at engaging external stakeholders, vendors, and partners in the context of event delivery, and working collaboratively with internal cross-functional teams in a matrixed organization. * A global team member who can work across multiple time zones and cultures, operating independently and constructively as a collaborative team player. High-energy, self-motivated. * Strong analytical approach to problem solving, with the ability to develop creative, actionable solutions to complex challenges, adapt to short deadlines, and work productively under pressure in dynamic commercial and policy environments. * Baseline understanding of international affairs and global security policy topics, including cybersecurity, resilience, fraud, and threat intelligence. * Strong understanding of how business, technology, and public policy intersect with the operational rigor required for successful senior-level engagement delivery with public and private partners. * An entrepreneurial spirit and genuine enthusiasm for logistics and operations, security public policy and advocacy, and thrives in fast-paced, cross-functional, international environments. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Washington, District of Columbia: $159,000 - $254,000 USD

Classification Full-Time As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services. • As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team. • Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed. • As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store's talent as you recruit, interview, train, and develop talented team members. • Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate. • As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture. What You Do • Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team. • Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation. • Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer. • Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate. • Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates' interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store. • Assess the store from the customer's perspective and use insight to seek and influence improvements. • Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store's performance targets and coaching other store team leaders to develop MOD skills. • Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes. • Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll). • Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company. • Open and close the building, ensuring the safety of our employees and customers. • Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing). Knowledge & Experience • Exhibit solid product knowledge and strong understanding of the current trends. • Enthusiasm for the product is reflected in the excellent standards of service for the local community. • Experience in managing and developing employees at all levels. • Effective organization, planning and prioritization of workload. • Able to delegate and work through others. • Ability to communicate effectively and comfortably. • Experience building collaborative and productive working relationships at all levels. • Consistently deliver honest and constructive feedback. • Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products. • Minimum of two years of supervisory experience in a retail environment. Expected Behaviors • Prioritize customer experience above all else. • Commit to and develop associates. • Execute visual merchandising and replenishment standards flawlessly. • Drive results through thoughtful development. • Provide feedback, coaching and development. • Can empathize with and understand people. • Enjoy working with people and engaging with others. • Demonstrate collaboration and ability to adjust style to meet individual needs. • Provide clear directions, monitor progress and provide appropriate feedback when running the store. • Understand key financial indicators and make good decisions to drive positive results. • Solve problems through good decision making, including in ambiguous situations. • Know the most effective and efficient processes to get things done with a focus on continuous improvement. • Motivate a team of people through engagement, focused dialogue and feedback. • Is open to feedback and can reflect on this insight to develop and grow. • Show adaptability and work with a sense of urgency all the time. 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