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  • Experience Store General Manager

    Petco 4.1company rating

    Operations manager job in Kenner, LA

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. #LI-MV1 Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. #PetcoGM For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda .
    $33k-44k yearly est. 22h ago
  • Vice President of Operations

    Rachel Wezners Company

    Operations manager job in Baton Rouge, LA

    Job Description of Vice President of Operations (DEMO) RACHEL WEZNERS COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $115k-191k yearly est. 60d+ ago
  • VP of Operations

    Emerging Blue Jobs

    Operations manager job in New Orleans, LA

    Job DescriptionWe are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset.This role is based in our New Orleans Headquarters 5 days a week. Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred.
    $114k-189k yearly est. 5d ago
  • VP of Operations

    Emerging Blue, Inc.

    Operations manager job in New Orleans, LA

    We are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset. This role is based in our New Orleans Headquarters 5 days a week. Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred.
    $114k-189k yearly est. 14d ago
  • VP, Operations

    Open Positions at Krewe

    Operations manager job in New Orleans, LA

    Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred. Benefits and Perks: Competitive wage Group health plans: health, vision and dental insurance Welfare benefits: life, ad&d, supplemental voluntary coverage FSA Plan & HSA Program 401(K) Investment Options Adoption Assistance, EAP, Commuter Benefits Paid Parental Leave Quarterly Cultural Spend Ongoing Training and Development, an Educational Allowance 10 paid holidays and Paid Time Off accrual KREWE employee quarterly frame allowance (of course!) Diversity and Inclusion: KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.
    $114k-189k yearly est. 14d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Baton Rouge, LA

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 39d ago
  • Fixed Ops Service Manager

    Ross Downing Chevrolet, Inc.

    Operations manager job in Hammond, LA

    Job Description Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $45k-86k yearly est. 13d ago
  • Fixed Ops Service Manager

    Ross Downing

    Operations manager job in Hammond, LA

    Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $45k-86k yearly est. Auto-Apply 60d+ ago
  • Manager, SC Site Operations

    GXO Logistics Inc.

    Operations manager job in Port Allen, LA

    You have a passion for logistics, and you know how to keep things moving and operations running smoothly. As the Manager, Supply Chain Site Operations, you'll be responsible for the efficient operation of the warehouse, including order fulfillment, shipping/receiving and inventory control activities. In this role, you'll have a starring role in helping us continue to provide outstanding solutions for our global customers. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: * Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site * Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed * Maintain work schedules and work assignments * Ensure time and attendance is properly maintained, monitored and approved in a timely manner * Ensure efficient utilization of all equipment and the coordination of maintenance needs * Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed * Partner with staff to manage and always maintain appropriate stock * Ensure compliance with specified contract metrics * Maintain high standards of operational efficiency * Ensure quality management system procedures are implemented throughout functional groups * Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements What you need to succeed at GXO: At a minimum, you'll need: * 5 years of experience in a supply chain, warehousing or distribution environment * 5 years managerial/supervisory experience * Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's or master's degree * Bilingual English/Spanish * Lean, Six Sigma and Continuous Process Improvement knowledge and experience * Experience in an AS9100 or ISO environment * Warehouse Management Systems (WMS) experience * Working knowledge of financial accounting, including developing and/or managing a P&L; experience with HR practices We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. #appcastrequest
    $57k-99k yearly est. 20d ago
  • Restaurant Franchise Director Of Operations

    ACG BBQ

    Operations manager job in Baton Rouge, LA

    Job Description one of the largest licensed franchise partner of Sonny's BBQ, proudly operating 30 restaurant locations across multiple states. Our mission is simple: create unforgettable guest experiences through exceptional service, operational excellence, and strong community support. Position Overview The Director of Operations is a senior leadership role responsible for managing and developing a team of Area Directors who oversee 4 markets generating approximately $11M in EBITDA. This position ensures operational consistency, drives financial performance, and builds strong, high-performing teams. The Director of Operations works closely with the executive leadership team to set standards, streamline operations, and maintain brand integrity across all restaurants. Key Responsibilities Oversee day-to-day restaurant operations across multiple markets in partnership with Area Directors. Lead financial performance, ensuring sales growth, profitability, and EBITDA targets are met or exceeded. Provide hands-on leadership training, coaching, and development to Area Directors and restaurant management teams. Establish and enforce operational standards, guest service excellence, and brand consistency. Conduct strategic business reviews and align market-level objectives with overall company goals. Build a culture of accountability, positivity, and continuous improvement across all restaurants. Develop and execute market visits, spending ~75% of time in restaurants ensuring compliance, standards, and performance. Collaborate with executive leadership and marketing teams on sales strategies and competitive positioning. Maintain strong employee relations, addressing HR and compliance issues quickly and effectively. Requirements Strong alignment with company mission, vision, and values. In-depth knowledge of restaurant operations, franchise standards, and hospitality leadership best practices. Annual budget development and oversight of detailed restaurant P&L performance. Ability to design and execute competitive sales and marketing strategies. Experience implementing structured market audits and operational compliance visits. Skilled at selecting, training, and developing General Managers and Area Directors, ensuring stability and succession planning. Proven ability to reduce turnover and build pipelines of high-potential leaders. Commitment to safety, compliance, and maintaining a healthy workplace for both guests and employees. QualificationsLeadership & Analytical Skills 7+ years of multi-unit restaurant operations leadership. Strong financial acumen with proven results in budgeting, cost control, and ROI analysis. Ability to solve complex business challenges with data-driven solutions. Technology & Systems Proficiency in Microsoft Office Suite. Experience with restaurant technology platforms (POS, scheduling, HR systems). Strong computer literacy, including spreadsheets, reporting, and data analysis tools. Communication & Project Management Exceptional communication and interpersonal skills; able to lead cross-functional teams and present at the executive level. Skilled in project management, including task execution, milestone tracking, and process documentation. Ability to manage multiple priorities, deadlines, and initiatives simultaneously. Dedicated to delivering superior guest service through team leadership and operational excellence. Schedule & Travel Flexible “Whatever It Takes (W.I.T.)” approach to leadership. Ability to travel regularly within assigned regions to oversee and support multi-unit operations. Benefits Competitive salary + 20% annual bonus. Health, Dental, and Vision Insurance. Paid vacation and PTO. Auto and cell phone allowance. Why Join Us? we don't just run restaurants-we grow careers, build communities, and set the standard for excellence in the BBQ and hospitality industry. As the Director of Operations, you'll have the opportunity to lead one of the most recognized brands in the country, while shaping the future of a fast-growing franchise organization. Apply today to become a key leader in the largest Sonny's BBQ franchise network and help us deliver exceptional hospitality at scale.
    $65k-121k yearly est. 28d ago
  • Director of Operations - GEO Academies

    Geo Louisiana Schools

    Operations manager job in Baton Rouge, LA

    Full-time Description About GEO Academies GEO Academies is a national, non-profit network of open-enrollment, public charter schools committed to empowering students to accelerate their academic pathways, advance their social mobility, and achieve their career and lifelong goals. Our innovative and award-winning K-16 GEO Academies Model begins with personalized, competency-based learning and accelerates students into postsecondary immersion as early as 9th grade. GEO Academies students have the opportunity to earn a full college degree or career credential before graduating from high school - at no cost to families. Position Overview The Director of Operations is a key member of the GEO Academies Louisiana leadership team responsible for ensuring that all non-instructional systems run efficiently to support high-quality teaching and learning across the network. This position oversees the operational functions of multiple campuses including transportation, food service, facilities, procurement, and compliance while building the infrastructure needed to support GEO's continued growth in the Baton Rouge region. The Director of Operations reports directly to the Chief Operating Officer (COO) and works closely with regional and school-based leadership to ensure operational excellence and alignment across all campuses. Reports To: Chief Operating Officer, GEO Academies Location: Baton Rouge / Baker, Louisiana Key Responsibilities Operational Leadership Oversee day-to-day operations for all GEO Louisiana schools, ensuring safe, efficient, and compliant systems for transportation, food service, facilities, and maintenance. Continuously seek opportunities to improve operational efficiency and reduce costs by evaluating the feasibility of bringing services like custodial or transportation in-house so that savings can be redirected to strengthen instructional programs and student outcomes. Develop and implement standardized operating procedures across campuses to ensure consistency, accountability, and cost efficiency. Support school-based leadership, ensuring alignment with GEO policies, state regulations, and best practices. Manage vendor relationships and contracts related to transportation, food service, custodial, and maintenance services. Serve as the network liaison with state and local agencies regarding health, safety, and operational compliance matters. Facilities and Capital Planning In cooperation with the facilities team, coordinate maintenance schedules, repairs, and capital improvements in partnership with school leaders and external contractors. Support the development of new school sites and facility expansions Ensure that all campuses meet safety, ADA, and environmental standards. Transportation and Food Service Oversee routing, scheduling, and vendor management for student transportation, ensuring efficiency and equity in service, cost effectiveness, and compliance with Louisiana law and BESE policy Supervise all aspects of the Child Nutrition Program, including compliance with USDA guidelines, meal count accuracy, and financial accountability. Coordinate with school leaders to ensure all operational systems support student attendance and access to meals. Finance and Compliance Monitor operational budgets, approve expenditures within policy limits, and recommend cost-saving measures. Ensure compliance with federal, state, and local operational regulations, including safety codes, child nutrition, and transportation requirements. Prepare operational reports and data analyses for the COO and GEO Foundation. Team and Culture Recruit, train, and manage operations staff across campuses. Foster a service-oriented culture focused on supporting principals, teachers, and families. Collaborate with instructional and administrative leaders to align operations with academic goals and student needs. Requirements Qualifications Bachelor's degree required; Master's degree in Business, Public Administration, or Education Leadership preferred. Minimum of 5 years of experience in school or district operations, facilities, or business management. Proven success managing multi-site operations and leading diverse teams. Strong project management, budgeting, and vendor negotiation skills. Knowledge of Louisiana Department of Education operational requirements preferred. Excellent communication, problem-solving, and interpersonal skills. Commitment to GEO's mission of expanding access to college and career pathways for all students.
    $65k-121k yearly est. 38d ago
  • Operations Project Manager - Offshore

    Refined Technologies, Inc.

    Operations manager job in Baton Rouge, LA

    At Refined Technologies, we believe operating with an eternal purpose fuels excellence . This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit. We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook. If you're ready for your work to matter, we're ready to hear from you! We're currently growing our team of Artisans with a(n) Operations Project Manager - Offshore. RTI employs a staff of Operations personnel that are highly experienced in offshore process operations and equipment. Our Operations Project Managers work with offshore operations and mechanical personnel to plan and carry out shutdown, clearing, and chemical cleaning strategies. We are looking for good people along the gulf coast for our offshore team. Duties & Responsibilities Leads a team of RTI employees as they execute clearing and cleaning activities on offshore facilities. Creates, reviews, and implements MOC-level clearing and cleaning plans using computer-based documents and developer programs. Follows and implements best practices through consistent use of RTI's best practices, project planning resources, and execution roadmaps. Trains client personnel on RTI's cleaning and clearing strategies. Follows-up with clients to ensure that their expectations and milestones are met or exceeded. Conducts business in a safe manner consistent with RTI's Core Behaviors, with an emphasis on a servant's heart and competitive urgency. Builds key relationships with client personnel within multiple levels of the organization to include all aspects of creating successful execution and client satisfaction. Participates in sales presentations and lending industry expertise to specific application strategies. Conscious of the cost of doing business and makes daily decisions to lower costs and drive revenue. Identify and implement operational efficiencies both internally (RTI) and externally (client). Ensures that client site entry and safety requirements are adhered to and that applicable JSA is completed and reviewed daily. Acts as an onsite safety liaison on all projects. Completes Incident Reports and participates in cause finding and corrective action. Completes all project close-out tasks and documentation. Directs offshore personnel and contractors on the staging of RTI chemistry. Safely sets up RTI equipment (places and connects RTI-owned pumps and hoses). Manages offshore contractors (mechanical fitters) as they connect RTI equipment to all identified tie-in points and facility utilities. Operates and/or leads the operations of RTI-owned equipment during the chemical injection process. Leads clean-up efforts after the project and de-mobilizes equipment, per specified procedures. Performs periodic, scheduled, and as needed maintenance on RTI Equipment. Maintain a consistent level of competency in RTI equipment Operations and Maintenance. Supervisory Responsibilities Familiar with leadership responsibilities and is comfortable assuming total responsibility for project success and other RTI personnel involved with the project. Provides direction and technical support to Operations Technicians. Acts as a mentor to Operations Technicians to increase their knowledge base and skill level. Maintains ownership and oversight for proper installation of execution equipment by maintenance personnel. Requirements Minimum Qualifications At least five of offshore operations experience Experience leading teams in an offshore environment; preference is given to those with supervisory experience and lead production roles. Established history of coordinating and leading teams to achieve and surpass predetermined goals. Must have the desire to serve others as not only a leader but a team member. Must be willing to work offshore for extended periods of time. Solid understanding of offshore processing equipment, safety devices, and BSEE and USCG regulatory requirements. Understands operations parameters that exist on offshore facilities. Ability to plan process circuits in a simple, efficient, and effective manner. Ability to clearly and effectively communicate plans and needs to offshore personnel at multiple organizational levels. Maintains ability to troubleshoot and resolve operational issues on complex circuits, PFD drawings of the application (strong mechanical aptitude).and implement corrective actions to maintain forward progress. Ability to build and lead a team of diverse individuals consisting of not only internal personnel but also team members from clients and 3rd party contractors as well. Ability to navigate and professionally utilize software tools required for project management. Perform all work safely in all settings. Proven ability to operate as a self-starter and manage projects to completion with minimal management oversight. Must be able to complete all requirements to travel to offshore sites. Helicopter Safety & Escape Sea Survival including Emergency First Aid Fire Fighting and Self Rescue Working Conditions / Physical Demands The Company requires passing a pre-employment physical in which an objective medical professional will determine whether you can safely meet the physical demands of the position. Familiarity in working in offshore living/working conditions is crucial. Duration of Workhours During Project Executions: Typically, 12 continuous hours that may extend up to 16 - 18 hours if an emergent need exists, for up to 14 days in a row. Day shift and/or night shift. Working Conditions During Project Executions: Uneven or unstable ground, and wet, muddy, or slippery surfaces and footings. Outside locations in extreme temperatures and weather conditions including wind, rain, snow, and other forms of inclement weather. Routine, intermittent exposure to noise more than 85 dBA-TWA. Environments that may necessitate the use of respiratory protection for the shift duration. Half-face, full-face, and/or supplied air Medical clearance to use respiratory protection is required. Quantitative fit testing for specific respiratory protection is required. Physical Demands: Work at heights up to 150 ft/ 45m accessed via stairs, climbing ladders, or critical lifts by cranes. This requires an ability to climb ladders and stairs without issue. Lifting and carrying up to 40lbs., without assistance. Pushing/pulling up to 100 lbs., without assistance. Standing and walking for up to 12 to 16 hours daily with minimal rest breaks. May exceed 10,000 to 15,000 steps per day. Bending and stooping repeatedly and performing task including twisting or turning valves and using wrenches and hand tools. Travel Requirements The ability to travel to offshore facilities, potentially internationally, is key to supporting a growing list of clients. About Refined Technologies RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H-1B, or other employment-based immigration authorization or visa). All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.
    $76k-111k yearly est. 60d+ ago
  • Director of Operations

    Hamdallah

    Operations manager job in Metairie, LA

    Brief description The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws. Responsibilities: Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback Provide supportive leadership to store staffs by recommending insight and direction for personal development Responsible with the Store Director for the hiring, orientation, and training of store department managers. Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary Initiate the completion of company required forms and correspondence timely and accurately Responsible for managing P & L statements within assigned district Review all store schedules. Ensure that projections are real and attainable Give all stores weekly/monthly sales projections Give all stores weekly/monthly payroll projections Supervise all monthly deep cleaning procedures in stores. Enforce current schedule. Enforce all company policies and procedures in a timely manner Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations. Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives. Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc. Responsible for overseeing new store openings and development (If Applicable) Requirements Qualifications: 3-5 years of experience managing others Logistics background and experience a plus Must be comfortable working in a fast-paced busy environment Knowledge of P&L Management Ability to assist with moves when necessary Self-motivated with the ability to prioritize and problem solve View all jobs at this company
    $65k-121k yearly est. 60d+ ago
  • Director of Operations - GEO Academies

    Geo Academies 4.1company rating

    Operations manager job in Baton Rouge, LA

    GEO Academies is a national, non-profit network of open-enrollment, public charter schools committed to empowering students to accelerate their academic pathways, advance their social mobility, and achieve their career and lifelong goals. Our innovative and award-winning K-16 GEO Academies Model begins with personalized, competency-based learning and accelerates students into postsecondary immersion as early as 9th grade. GEO Academies students have the opportunity to earn a full college degree or career credential before graduating from high school - at no cost to families. Position Overview The Director of Operations is a key member of the GEO Academies Louisiana leadership team responsible for ensuring that all non-instructional systems run efficiently to support high-quality teaching and learning across the network. This position oversees the operational functions of multiple campuses including transportation, food service, facilities, procurement, and compliance while building the infrastructure needed to support GEO's continued growth in the Baton Rouge region. The Director of Operations reports directly to the Chief Operating Officer (COO) and works closely with regional and school-based leadership to ensure operational excellence and alignment across all campuses. Reports To: Chief Operating Officer, GEO Academies Location: Baton Rouge / Baker, Louisiana Key Responsibilities Operational Leadership * Oversee day-to-day operations for all GEO Louisiana schools, ensuring safe, efficient, and compliant systems for transportation, food service, facilities, and maintenance. * Continuously seek opportunities to improve operational efficiency and reduce costs by evaluating the feasibility of bringing services like custodial or transportation in-house so that savings can be redirected to strengthen instructional programs and student outcomes. * Develop and implement standardized operating procedures across campuses to ensure consistency, accountability, and cost efficiency. * Support school-based leadership, ensuring alignment with GEO policies, state regulations, and best practices. * Manage vendor relationships and contracts related to transportation, food service, custodial, and maintenance services. * Serve as the network liaison with state and local agencies regarding health, safety, and operational compliance matters. Facilities and Capital Planning * In cooperation with the facilities team, coordinate maintenance schedules, repairs, and capital improvements in partnership with school leaders and external contractors. * Support the development of new school sites and facility expansions * Ensure that all campuses meet safety, ADA, and environmental standards. Transportation and Food Service * Oversee routing, scheduling, and vendor management for student transportation, ensuring efficiency and equity in service, cost effectiveness, and compliance with Louisiana law and BESE policy * Supervise all aspects of the Child Nutrition Program, including compliance with USDA guidelines, meal count accuracy, and financial accountability. * Coordinate with school leaders to ensure all operational systems support student attendance and access to meals. Finance and Compliance * Monitor operational budgets, approve expenditures within policy limits, and recommend cost-saving measures. * Ensure compliance with federal, state, and local operational regulations, including safety codes, child nutrition, and transportation requirements. * Prepare operational reports and data analyses for the COO and GEO Foundation. Team and Culture * Recruit, train, and manage operations staff across campuses. * Foster a service-oriented culture focused on supporting principals, teachers, and families. * Collaborate with instructional and administrative leaders to align operations with academic goals and student needs. Requirements Qualifications * Bachelor's degree required; Master's degree in Business, Public Administration, or Education Leadership preferred. * Minimum of 5 years of experience in school or district operations, facilities, or business management. * Proven success managing multi-site operations and leading diverse teams. * Strong project management, budgeting, and vendor negotiation skills. * Knowledge of Louisiana Department of Education operational requirements preferred. * Excellent communication, problem-solving, and interpersonal skills. * Commitment to GEO's mission of expanding access to college and career pathways for all students.
    $60k-105k yearly est. 39d ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Operations manager job in New Orleans, LA

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $50k-68k yearly est. 21d ago
  • Food Operations Manager 1 - Airport Lounge

    Sodexo S A

    Operations manager job in Kenner, LA

    Role OverviewSodexo Live! has an exciting opportunity for a Food Operations Manager at the United Club within Louis Armstrong New Orleans International Airport (MSY). Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience-makers and food fanatics and be part of creating memorable experiences! Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. IncentivesPaid Airport ParkingWhat You'll Dobe responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting;ensure Sodexo service standards including recipe compliance and food quality are implemented;have the ability and willingness to develop and motivate team members to embrace culinary innovations;ensure food safety, sanitation and workplace safety standard compliance; and/orhave working knowledge of automated food inventory, ordering, production and management systems. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringa restaurant/hotel/lounge food and beverage background;excellent leadership and communication skills with the ability to maintain the highest of service standards;strong coaching and employee development skills; and/orhave a passion for hospitality and elevating the guest experience. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
    $32k-51k yearly est. 9d ago
  • Regional Operations Manager

    Riverstone Logistics

    Operations manager job in Covington, LA

    Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. MUST LIVE IN LA OR FL PANHANDLE Position Summary The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client. Competencies Customer Focus Drive for Results Ethics and Values Problem Solving Conflict Resolution Functional/Technical Learning Managing and Measuring Work Timely Decision Making Strategic Agility Developing Direct Reports & Others Organizing Interpersonal Savvy Essential Duties and Responsibilities Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings Take ownership of the financial performance of the assigned sites/profit centers Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets. Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies Travel to all assigned profit centers on a regular basis based on the operational demands of each location Conducts and/or participate in regional client/customer meetings as needed Provides and ensures local site leadership coverage when needed Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) Bachelor's degree in business administration, Operations Management, or related field preferred 3-5 years of progressive experience in operations management, with a proven track record of success Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals Flexibility to travel within the assigned region and work evenings or weekends as needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
    $57k-79k yearly est. 12d ago
  • Wholesale Operations Director

    Open Positions at Krewe

    Operations manager job in New Orleans, LA

    Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities. Benefits & Perks Competitive compensation Medical, dental, and vision insurance Life, AD&D, and voluntary supplemental coverage FSA & HSA programs 401(k) investment options Adoption Assistance, EAP, and commuter benefits Paid Parental Leave Quarterly Cultural Spend Training & development + educational allowance 10 paid holidays + PTO accrual Quarterly employee eyewear allowance Diversity, Equity & Inclusion KREWE is committed to an inclusive, equitable workplace. We welcome all qualified applicants and provide equal employment opportunities without discrimination or retaliation based on any protected characteristic under applicable law.
    $65k-120k yearly est. 6d ago
  • Regional Operations Manager

    Riverstone Logistics

    Operations manager job in Gonzales, LA

    Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. MUST LIVE IN LA OR FL PANHANDLE Position Summary The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client. Competencies Customer Focus Drive for Results Ethics and Values Problem Solving Conflict Resolution Functional/Technical Learning Managing and Measuring Work Timely Decision Making Strategic Agility Developing Direct Reports & Others Organizing Interpersonal Savvy Essential Duties and Responsibilities Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings Take ownership of the financial performance of the assigned sites/profit centers Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets. Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies Travel to all assigned profit centers on a regular basis based on the operational demands of each location Conducts and/or participate in regional client/customer meetings as needed Provides and ensures local site leadership coverage when needed Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) Bachelor's degree in business administration, Operations Management, or related field preferred 3-5 years of progressive experience in operations management, with a proven track record of success Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals Flexibility to travel within the assigned region and work evenings or weekends as needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
    $58k-80k yearly est. 12d ago
  • Regional Operations Manager

    Riverstone Logistics

    Operations manager job in Gonzales, LA

    Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. MUST LIVE IN LA OR FL PANHANDLE Position Summary The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client. Competencies * Customer Focus * Drive for Results * Ethics and Values * Problem Solving * Conflict Resolution * Functional/Technical Learning * Managing and Measuring Work * Timely Decision Making * Strategic Agility * Developing Direct Reports & Others * Organizing * Interpersonal Savvy Essential Duties and Responsibilities * Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability * Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region * Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations * Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service * Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings * Take ownership of the financial performance of the assigned sites/profit centers * Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets. * Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities * Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies * Travel to all assigned profit centers on a regular basis based on the operational demands of each location * Conducts and/or participate in regional client/customer meetings as needed * Provides and ensures local site leadership coverage when needed * Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) * Bachelor's degree in business administration, Operations Management, or related field preferred * 3-5 years of progressive experience in operations management, with a proven track record of success * Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment * Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members * Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives * Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability * Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals * Flexibility to travel within the assigned region and work evenings or weekends as needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
    $58k-80k yearly est. 12d ago

Learn more about operations manager jobs

How much does an operations manager earn in Hammond, LA?

The average operations manager in Hammond, LA earns between $37,000 and $107,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Hammond, LA

$63,000

What are the biggest employers of Operations Managers in Hammond, LA?

The biggest employers of Operations Managers in Hammond, LA are:
  1. Ryder System
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